Rachael had a complete attitude when asking about different carpet sizes and what would fit. She…read morewas rude, told us to go somewhere else where they could measure better. Complete waste of time.

Owner made everything right. Thankfully he saw the issue. Office person was not accommodating after…read morethe sale and install. Again, thank goodness for Bob.

Great local small business. Used them several times now and always satisfied. Had them stretch…read moreexisting carpets too and they were able to do it without reseaming the doorways. Very competitive pricing. Highly recommended. Located in Lees Summit.

From the owner: Family owned carpet business that guarantees the lowest prices by selling the carpet directly from…read moremanufacturers and provides professional installation. Services include: free bids, samples to your door, re-stretches, patch work, sales, and installation.

Great service. Jordan was really thorough and explained everything. Great quality service at…read moreaffordable prices. He also noticed some incorrect features of our initial carpet install by another company and fixed the for us. He cleaned up after himself which I really appreciate since I have a lot of kids waking barefoot around here. I highly recommend this company!

Jordan did a great job from quote to completion of the project. He kept me informed and the…read morequality of his work is excellent! I highly recommend J's Floor Service!

reached out on multiple occasions and no one will help me, i had - have warranty questions after my…read morecarpets which were installed falling apart very quickly after we moved in. our home doesn't seem to feel right through out with the padding, it feels 100% different in each room - which shouldn't be the case if its the same padding underneath - right? They are quick to take your money but not quick to help with question or concerns.

Update it's 2/3/22 and my floor still not done. The appointment they set for 1/6/22 didn't fix…read moreanything and they claim they are having communication problems and sickness problems within their organization. Still regretting using this company.

Flooring and More replaced some carpet at my house. Their prices were quite reasonable and they had…read morea wide selection. The installers were amazing and the carpet looks perfect. I couldn't ask for anything more.

If I could give this store a -5 out of 5 I would do so in a heartbeat. I have never in my life been…read moretreated so poorly by a company ever. The store manager is one of the rudest people I have ever encountered, he belittles women and puts them down, is blatantly disrespectful to customers, and has no regard for any sort of customer experience. The irony here is that all I asked is for my quote to be emailed to me so I could book their services. What kind of company treats women with absolute disregard and disdain? I'm sure the store managers views on equity and compassion as a whole, are missing entirely. If you are any sort of minority or female I would be scared to go in the store for fear of extreme mistreatment. From the minute I walked in the door I was treated rudely by the sales team. The team who came to measure my home was extremely nice and arrived within 48 hours from my first request for service. It is now two months later and I have still not received my quote from the salesman. I followed up for weeks asking politely to have that emailed to me. When I called today to ask for help I'm told that I can only speak with the one sales person assigned to my account -yet he's never available. When I asked to speak to the store manager the guy on the phone says he is the manager and is an out right ASSHOLE to me saying they would just "throw my quote in the trash", treating me rude and completely condescending because I calmly asked if he can just look in the system. When I ask for the number of the owner he tells me that he'll give it to me and then hangs up on me. When I call back they keep hanging up on me. My husband tried calling to get information for a manager, and the store manager yelled at him and hung up on him as well. BEWARE TO BE TREATED ABSOLUTELY DISGUSTINGLY.

Pick another company for flooring. I had previously used them and was happy. I spent double what…read morewas estimated. It took 4 visits for this tiny pad by my backdoor to be finished. No one knows what they are doing. I had someone else's deposit on my account. You will get a balloon bill with random expenses on it after it is installed. AVOID !!!!

We had hard wood flooring installed throughout our main floor and carpet upstairs replacing old…read morenasty carpet. Tonea assisted us from the Raytown store. Initially she brought samples to our home & also took pieces of our marble flooring back to the store to explore other options. I can't say enough good things about her patience and expertise. The install came off wonderfully. I highly recommend Northcraft!

Unhappy with what we were finding at some higher visibility flooring outlets, we happened on…read moreProSource. ProSource is pretty much what the name implies, they provide materials to their true target market ; professionals. While they do not employ "installers" should you find your dream floor, they can recommend a number of contractors to handle the job, or let you bring in your own contractor. The handle a great variety of products from budget to high end, and have samples in their show room. As with most folks right now, you might have a delay do to the fall out from COVID-19, they have relationships with producers that can fill your requirement in short order. While we did run into a couple of communications issues at first, we ended up getting the quality of product we wanted at a very fair price. Satisfied? Very much so.

From the owner: Sales - Flooring: (816) 524-8998 Sales - Cabinets: (816) 524-8039 Order Support: (816) 524-8036…read moreText/SMS: (816) 865-5966

Customer care was fine until it came installation time. No interaction with the company about prep…read morefor installation at all. Flooring was going on new construction and our builder said flooring company would surely prep the floor to insure excellent install job. After installer arrived and started laying flooring without even sweeping staples and construction dirt I called our sales person who literally said," I'm not paying an installer to prep your floor!" Yet I was never given any instructions or advice about prepping. I literally cleaned the subfloor right in front of the guy laying the planks moving as fast as I could. Sales person ( Mgr) never called to check on this two day job. Never checked to see how the job looked or anything. Crickets. Definitely not recommending Weber to anyone.

Good morning Tasha,…read more What an easy way to buy carpet, you made it seamless. Thank you. And a huge shout out to your installers. They could not have been more professional, hardworking, careful and absolutely perfect in every way. Love how the carpet feels and looks. Love it! Thanks again, Connie

Friendly, knowledgeable, and great installation! We are thrilled with our new carpet and highly…read morerecommend the folks at BR Carpet!

From the owner: BR Carpet is a family-owned, local Blue Springs, Missouri flooring store offering carpet, luxury…read morevinyl tile and planks, hardwood, ceramic tile, and natural stone. Our associates are friendly, knowledgeable, and happy to help! Stop in today for help with your next project!

They did a fine job with my carpet install. However, the LVP I was sold is terrible. It's thin,…read morethere's no pad underneath it, and two different underlayments resulted in little improvement. Initially the floor appeared draped over the floor joist and that problem has been corrected with the second thicker underlayment but I continue to see seams coming up and nail pops as shown in the photos. On warmer days multiple areas form bubbles that are spongy to walk on. This floor is not even 2 years old and the most recent underlayment was installed in March of 2021.. I've contacted them and notified them of the continuing issues and I've heard nothing. I initially wanted hardwood or laminate but the sales woman convinced me I would love LVP. Wrong.

From the owner: Retail flooring specialists servicing the Kansas City area. All inclusive pricing that includes…read moretake up, haul away, padding, product and installation! Our store carries 100's of samples including carpet, hardwood, vinyl, and tile. We are located inside the Summit Fair JCPenney store in Lees Summit MO. Professional installers fully licensed and bonded, we can have your product installed as quickly as 2 days! Come in or call us today!