They were very friendly, quick, and helpful with the whole process. They provided exactly what we…read morerequested!

A few months ago KC Wholesale Carpet did a magnificent job for our fraternity house basement floor…read more The product and install was professional all the way through. Hats off to this locally-owned small business that sets the bar in every category (including customer service)!

Great store in Overland Park. John was a great sales person. They do make you pay half on order…read moreup front but they make you pay the other half 1-2 weeks before install which we did not like. First crew did good work but went out to their truck each of 4 hours to smoke for 10-32 minutes. Brought all of that smoke smell into the house that took us two days to get rid of. Second crew Bill and Corey EXCELLENT!!

From step one to completion, Carpet Corner was amazing to work with. When we walked in just to…read morebrowse, they took the time to talk us through the various brands, what they offered, and who was running sales at the time. They gave us sample to take home so we could really see which colors would work in our space. They were able to quickly come out and measure the rooms and worked with my hectic schedule to do it in a day/time that was very convenient for me. Once measured and carpet was picked out, they did have a few week waiting period for install, but that was fine as we weren't on any kind of deadline. The installers came around 830 on the day and we're done around 1pm. They carpeted our living room and 3 bedrooms. Some rooms required more carpet that the length of a roll and the seams are invisible. They moved all our bulky furniture in/out of the rooms and we didn't have to worry about trying to do that ourselves. The carpet came out amazing and we couldn't be happier.

Rachael had a complete attitude when asking about different carpet sizes and what would fit. She…read morewas rude, told us to go somewhere else where they could measure better. Complete waste of time.

Owner made everything right. Thankfully he saw the issue. Office person was not accommodating after…read morethe sale and install. Again, thank goodness for Bob.

Bills will be my go-to carpet place from now on. They replaced all of the carpet in my house during…read morethe pandemic. Throughout the process Bill was very responsive: gave me an estimate quickly, scheduled his team promptly and worked around delays with other work teams. The installed carpet was great!!

Painless shopping experience with awesome staff and help. The first thing that occurred when I…read morewalked in, I was greeted warmly. Going in, I already had a color and style in mind, but by coincidence, they carried the exact brand that we were planning to use. Getting an estimate and talking with Bill, he was very friendly and professional, and the estimate from Meghan was very detailed and in-depth, and it even included pricing for a base install and an upgraded version of the carpet. Overall, I've had a very memorable experience, and any future flooring projects or renovations, this company will be my first stop.

Be careful. They over charge on sales tax!!!! When I pointed this out they insisted it was correct…read morebut finally gave me a refund for the difference. They then stopped payment on the refund check, costing me more money from my bank.

Beware of the installer. They are independent contractors. I had one threaten my GC in front of his…read morekid. Owner of Carpet Direct wouldn't send a different contractor to come fix the poor work. Took 4+ months to fix. Still is not right. Thresholds still frayed. No showed multiple times. Came late every time. Had to redo and put all the bed frames back together. Put together wrong (thank God I checked my daughter's bed...). I'm sure there is more. But must have blocked it out. Nightmare experience!

My aunt found this place while researching carpet remnants. We went there and WOW DO THEY HAVE A…read moreSELECTION. at great prices too. They also have pieces that are bound. The guy was super helpful and not pushy at all. He even offered to deliver to my house later that day for a small fee if I was afraid it wouldn't fit in my car. Luckily it did. They also have random pieces of padding yiu van buy. I picked up a roll for $10.00, that had several pieces of different lengths and widths. You can't beat that! I told him I would be back and tell all my friends. My aunt, who knows product and quality when she sees it, said "why would anyone go anywhere else?:" Go here if you're looking for anything carpet related!

I have used them to carpet my homes and rental properties for many years. Great selection of carpet…read morewith fantastic prices! Going in Thursday to buy for another house. He has any carpet you can think of. Very nice selection of rems that you can use as area rugs.

Came in for small remnant project and found just what I needed at a good price. Staff was very…read morehelpful and courteous.

We chose Big Bob's to replace a large amount of flooring in our new home, primarily due to their…read morereasonable quote, however we were extremely unhappy with the results of the new hardwood installed by the contractors. The pictures speak for themselves as the quality of the install was messy, careless, and lacked detail. At many spots where the floor met the various bedroom door moldings, as well as all areas around the top stairwell pillars, there was cracking, unevenness, wood defects, excess staining, and even nails sticking out of the floor. When we notified our sales contact, Mike Elyachar, he initially didn't respond to us, so we eventually got him on the phone. He had an apathetic attitude and didn't seem concerned that we were unhappy. He eventually got us scheduled to have someone fix some of the issues but not all were addressed fully. We will not be using this company again and want to warn others before they spend their hard-earned money with Big Bob's.

Great selection of rugs. Staff are very helpful and customer service was excellent…read more We had a very good experience and sent my daughter and her husband there to shop for rugs as well!

We spent quite a bit of time here on 2 different trips to find a large rug for our living room. We…read morelive 3 hours away and nervous about how it would look. They let us buy a rug knowing we needed to test it out. That rug did not work out color wise- took it back and found the perfect one that we absolutely love! They were so patient with us and answered every question we had. We would shop there again most definitely.

Buying new carpet is one of those tasks you hate doing. First there are only about a million…read moredifferent styles, colors, and materials to choose from. Second it is an expensive purchase and you are always worried that you are getting ripped off. Finally, there is the issue of moving your entire home around so you can get the new carpet. After getting a couple bids elsewhere we ended up stopping at Payless at the recommendation of our contractor. The place is right off 119th and Blackbob, passed it hundreds of times, but never thought that it would be "the" place to get carpet. From the minute we entered the store I felt good about it. Justin helped us find something comparable to what we found at another store. Explained in detail and understandable terms the pros and cons of each option. We found a couple candidates and then moved on to step 2: Having someone come out to measure and price. A couple days later Jason the owner came by with a bunch of larger samples and he listened to what we were looking for. He made a few suggestions which we hadn't thought of and proceeded to measure while we looked at samples. When we were done he asked us a price range that we felt comfortable with and we hammered out a deal. I was even more happy when he said they could install in a week. A week later 5, yes 5 carpet guys from Fuzzy Side Up show up and began the install. They were very nice and got straight to business. Within 45 minutes they had the old carpet and pad up and were prepping the floor for new carpet. One guy was checking our first floor for squeaks and drilled about 100 screws into the subfloor to silence it for good. After about 6 hours all of the carpet on 2 floors was installed to perfection. Overall I couldn't be happier with the quality of the carpet, the service we received from both Payless and Fuzzy Side Up, and the price we paid. I've already recommened them to two other friends and will not hesitate to recommend them in the future. I've been doing carpet angels for hours now enjoying the soft, lush, beautiful carpet.

The entire process was quick and easy. I had never gotten new carpet before, so I wasn't sure where…read moreto start, but Adam made it simple. The installers were super helpful and professional as well!