Owner made everything right. Thankfully he saw the issue. Office person was not accommodating after…read morethe sale and install. Again, thank goodness for Bob.

I happened on to this local carpet place by accident and couldn't be happier!…read more I discussed carpet options with a couple of staff people but also lucked out and was able to visit with the owner. He taught me so much about carpet pad and types of carpet. I explained where the carpet was going and my usage and he pointed me in a different direction for carpet choices. The crew assigned was top notch. The lead on my job has been with the company for over 20 years. Seams look great. The stairs look great. The overall job was very professionally done. I plan on returning to this business for new bedroom carpet later this year.

They were very friendly, quick, and helpful with the whole process. They provided exactly what we…read morerequested!

A few months ago KC Wholesale Carpet did a magnificent job for our fraternity house basement floor…read more The product and install was professional all the way through. Hats off to this locally-owned small business that sets the bar in every category (including customer service)!

Great service. Jordan was really thorough and explained everything. Great quality service at…read moreaffordable prices. He also noticed some incorrect features of our initial carpet install by another company and fixed the for us. He cleaned up after himself which I really appreciate since I have a lot of kids waking barefoot around here. I highly recommend this company!

Jordan did a great job from quote to completion of the project. He kept me informed and the…read morequality of his work is excellent! I highly recommend J's Floor Service!

I have been a client of Kopps carpet and decorating going back to the eighty's. WHY? Their staff…read morehas always been unbelievably knowledgeable and helpful. They have guided me in my quest for unique and lovely decor in every home I've lived in North of the River, and that'd be in four different homes. I can't say enough about the gifted Michael Cox who always delivered the best advice I was lucky enough to receive and apply. Try him, you'll like him

We recently had the Kopps Team to replace carpet in our home. First of all Mike Cox was excellent…read more Punctual, follow up was perfect and scheduling was easy with the project. Our install day couldn't have been a worse weather day with 5" of snow. They still made it out and the install team was incredibly committed to a perfect install and making sure that nothing was drug into the house with the weather. The install was quick and they did a great job. Would use them again without a second thought. Wish there were more contractors out there with the homeowner interest always at the forefront. Thanks again to the Kopps Team! Jen & Norris

I was supposed to have some repair work completed today at 11:00. The repairman called in sick but…read moreI was not notified he would not be showing up. I had shuffled some things around to ensure I would be here so I'm disappointed that this company did not follow through and notify me that no one would be coming out today. They did reschedule it for tomorrow so we will see if someone shows up. I did have issues on my initial calls and emails trying to get a response. Poor customer service.

I had used Weber before and had a good experience. I went back to purchase carpet and have…read moreinstalled in my basement. the install was rushed and was the worst install I've ever seen. the seams were ragged and there were gaps. I knew that they would be an issue and notified the lady who eas my salesperson. they sent out "technicians" twice. The first guy hammered the seams down. The second guy admitted it was an issue and offered to replace one portion. I of course had to pay to have it installed again. months later the seams are all coming unraveled and we can't even vacuum without causing more damage. avoid this company at all costs. I wish I had read all the negative reviews beforehand.

Be careful. They over charge on sales tax!!!! When I pointed this out they insisted it was correct…read morebut finally gave me a refund for the difference. They then stopped payment on the refund check, costing me more money from my bank.

Beware of the installer. They are independent contractors. I had one threaten my GC in front of his…read morekid. Owner of Carpet Direct wouldn't send a different contractor to come fix the poor work. Took 4+ months to fix. Still is not right. Thresholds still frayed. No showed multiple times. Came late every time. Had to redo and put all the bed frames back together. Put together wrong (thank God I checked my daughter's bed...). I'm sure there is more. But must have blocked it out. Nightmare experience!

The entire process was quick and easy. I had never gotten new carpet before, so I wasn't sure where…read moreto start, but Adam made it simple. The installers were super helpful and professional as well!

Payless Flooring of Olathe was great to work with. They recently replaced the carpeting in my…read moreentire house. The carpet layers were great. They were very professional and efficient doing the carpet. They left no mess at all. The cost was very reasonable too. Adam in office was great to work with. Definitely recommend.