Flooring and More replaced some carpet at my house. Their prices were quite reasonable and they had…read morea wide selection. The installers were amazing and the carpet looks perfect. I couldn't ask for anything more.

If I could give this store a -5 out of 5 I would do so in a heartbeat. I have never in my life been…read moretreated so poorly by a company ever. The store manager is one of the rudest people I have ever encountered, he belittles women and puts them down, is blatantly disrespectful to customers, and has no regard for any sort of customer experience. The irony here is that all I asked is for my quote to be emailed to me so I could book their services. What kind of company treats women with absolute disregard and disdain? I'm sure the store managers views on equity and compassion as a whole, are missing entirely. If you are any sort of minority or female I would be scared to go in the store for fear of extreme mistreatment. From the minute I walked in the door I was treated rudely by the sales team. The team who came to measure my home was extremely nice and arrived within 48 hours from my first request for service. It is now two months later and I have still not received my quote from the salesman. I followed up for weeks asking politely to have that emailed to me. When I called today to ask for help I'm told that I can only speak with the one sales person assigned to my account -yet he's never available. When I asked to speak to the store manager the guy on the phone says he is the manager and is an out right ASSHOLE to me saying they would just "throw my quote in the trash", treating me rude and completely condescending because I calmly asked if he can just look in the system. When I ask for the number of the owner he tells me that he'll give it to me and then hangs up on me. When I call back they keep hanging up on me. My husband tried calling to get information for a manager, and the store manager yelled at him and hung up on him as well. BEWARE TO BE TREATED ABSOLUTELY DISGUSTINGLY.

Bills will be my go-to carpet place from now on. They replaced all of the carpet in my house during…read morethe pandemic. Throughout the process Bill was very responsive: gave me an estimate quickly, scheduled his team promptly and worked around delays with other work teams. The installed carpet was great!!

Painless shopping experience with awesome staff and help. The first thing that occurred when I…read morewalked in, I was greeted warmly. Going in, I already had a color and style in mind, but by coincidence, they carried the exact brand that we were planning to use. Getting an estimate and talking with Bill, he was very friendly and professional, and the estimate from Meghan was very detailed and in-depth, and it even included pricing for a base install and an upgraded version of the carpet. Overall, I've had a very memorable experience, and any future flooring projects or renovations, this company will be my first stop.

I had Robert and his crew refinish my hardwood floors 4 years ago now. They did a wonderful job, so…read morethey were the first floor guys I called. Robert is always quick to call you back, very punctual and always great pricing. He must be a good guy to work for too, he always has great help...reliable, professional, skilled and very nice. I would recommend Robert and his company to anyone, they do great work.

Robert and his crews were fantastic. He squeezed us in to his schedule so we could get moved into…read moreour new house. The quality of the work is fantastic, the floors look great. Robert is great to communicate with on the phone or text before, during and after the work. He also was great in helping us select the stain colors a real expert in wood and wood floors.

I hired Tyrer 3 years ago to rip out carpet and put in hardwoods in the two front rooms of my…read morehouse. They were recommended by a friend, and their quote was the most economical. I couldn't have been more pleased with the finished product, and they were able to match to my existing hardwoods at about 98% closeness. I was very happy. Fast-forward three years, I had a leak in my kitchen and hired a contractor to do a full kitchen remodel, including refinishing the entire first floor hardwoods. They did a poor job at refinishing the floors. There were cracks in the floors, the stain didn't match at all (despite the exact same stain color and brand), and there was pooling of stain everywhere. I actually texted Tyrer to come and give a second opinion on the bad work of the contractors I hired, which they gladly came to assess the situation. Twice. For 2 separate issues. I just thought all hardwood companies did about the same quality work - I was wrong. Tyrer even consulted for a friend who had similar issues with her floors. I've recommended Tyrer to all my friends, and if I'm not able to settle with my existing contractor, I am absolutely hiring them to redo the poor craftsmanship of the other company. I also intend to hire them to redo any carpets in my house. Jason, Joy, and Ronnie - Thank you so much for all your help, even when it's providing a second opinion.

Wouldn't recommend using this company or working for them at all ! Jason and his wife are…read moredisrespectful they would cuss me out all the time and they are simply unprofessional and unorganized! Jason is too busy playing with his nose while his wife is high on Xanax all day , if you want quality work please save yourself the hassle of using this company.

As I do recommend this company to do a great job on yr floors it is very important that you monitor…read moreeach stage of the process. I say this because I had staples that were not seated(not sure correct word) then the indention filled before the last coat is applied. I had to have them come back to fix several areas that should have been done 1st time around. The crews were always running late and would text and say they would be late. Some of the crews were extremely loud carrying on personal conversations about issues with the company. Not great PR for the company. They can do better! I think they are just trying to run fast and get jobs done quick without taking time for the quality work that you are expecting with what you are paying. My floors do look wonderful though!

In 2022 we selected SVB Wood Floors to refinish our existing wood floors (20 years old but just a…read morefew troubled areas and yellowing). We were drawn to this company because they offered faster dry time and ability to stay in the basement while they worked. We should have done much more research. It has only been 2 1/2 years and the floors have non-removable stains, and plenty of scratches/dings. While the finish on our old floor stood up for a much longer period of time, I was totally disappointed with the continued poor performance of this floor work. And, please keep this in mind, upon leaving, SVB gave us an entire BONA kit for care of wood floors. About 8 months ago I called SVB and requested that they come out and give me some reason for the floor performance being so poor. They prodded around and said that the stains were not able to be lifted. AND THEY ARE VERY NOTICABLE. The representative asked what I used to clean the wood floors. I told him I was using the BONA products that had been left when the floor was completed. The representative said, that this product use would void my guarantee or any warranty. So now, 2 1/2 years down the road I have an expensive refinished floor that looks just about as bad as the old one. I do not recommend this dealer for floor finishing. They may have groovy equipment, but their process and support are sorely lacking.

Outstanding craftsmanship, professionalism, and integrity -- JDW Flooring exceeded every…read moreexpectation We recently had JDW Flooring install a Versailles-pattern parquet floor, and I honestly could not be more impressed with the result or the experience from start to finish. This was not a simple flooring job. The parquet required precise layout, exacting alignment, and a deep understanding of wood behavior, finishing, and sequencing. The JDW team approached the project with patience, skill, and pride in their work -- and it shows in every inch of the finished floor. One thing that really stood out: I supplied the parquet flooring, the sealer, and the polyurethane myself. Many flooring companies would have insisted on supplying everything in order to add markup or to control quantities. JDW Flooring did neither. They were completely comfortable working with owner-supplied materials, advised me honestly along the way, and treated the materials as if they were their own. That level of professionalism and integrity is rare. The crew was: Meticulous in their prep and installation Careful, clean, and respectful of our home Consistent and communicative throughout the process Clearly experienced with high-end and specialty flooring The before-and-after transformation is dramatic -- what was once an ordinary room is now something truly special and elegant. The parquet lies perfectly flat, the pattern is beautifully aligned, and the finish is flawless. If you're looking for a flooring company that values craftsmanship over shortcuts, is comfortable with custom or high-end work, and treats clients with honesty and respect, I cannot recommend JDW Flooring highly enough. We would absolutely use them again without hesitation.

We try to always use a local business, and we're very pleased with our new flooring. The carpet…read morefeels amazing. Thanks!

Ronnie and his team did a fabulous renovation of my hardwood floors. Definitely experts in the art…read moreof repairing damaged floors, Ronnie also kept my budget in mind and always presented me with various options. Most importantly, he listened to my concerns and refinished my floors exactly how I envisioned them.

I had water damage from a frozen pipe. My entry way floor was damaged. Ronnie did a great job…read moresanding and refinishing the floor. He did a good job getting a close match to my other hardwoods. I appreciate him being on time and very efficient. Most contractors mess something up and are sloppy. Ronnie was not. Very happy with his work. Will use him again if needed.

Fantastic experience! Made our 25 year old hardwood floors look like brand new. Excellent…read morecommunication from start to finish. Will recommend to everyone! Quality work done by quality crew.

Restored our hardwood floors and they look stunning. This team was so professional, fairly priced,…read moreand very communicative throughout the process- I highly recommend!