We walked in and were able to see slabs within 10min. We decided on a slab, and they gave us the…read morepaperwork quickly. Will definitely use them for future designs.

I had a great experience at MSI in Lenexa from the first time I stepped foot in the door. The…read moreinventory is vast and the service from the employees is exceptional. Nicole was wonderful in helping me with options, samples to take home, and explaining the process. She is knowledgeable, informative and patient! I was undecided and was there several times. She was accommodating and helpful every step of the way. She pulled many slabs for me to ensure I was happy with my choices. The warehouse workers are great too!

Where to start, how about they deliver but my order is missing pieces so I can't work costing me…read moremoney and time! They unloaded before I noticed and only then did they say they would call and even then they said backorder so no way I can do the project. Nor did they say that they would be refunding me for the missing pieces. Horrible customer service, no professionalism, driver barely spoke any English. These people are the definition of incompetent!

From the owner: Builders FirstSource is a leading U.S. supplier of building materials, building products, and…read moreconstruction solutions for builders, contractors, and remodelers. Our Overland Park, KS millwork location serves customers throughout Mission, Shawnee, Prairie Village, Leawood, Lenexa and surrounding OK-KS-MO-AR Area. We offer doors, millwork products, and project support designed to help streamline residential construction and remodeling projects. Backed by experienced associates and trusted product solutions, we're proud to be known as builders' first choice for millwork expertise and building solutions.

Terrible customer service! We spent around $15,000 on windows and doors. We have called several…read more(5+) because we don't have a screen for one of our windows still after 7months and the openers for the casement windows! When we call the main office to talk to someone they continually refer us to our rude salesman! Would never buy anything from them again. Update: After one of their associates saw our reviews someone from Kansas City Building Supply called and ordered us our screen and said they have the openers at their facility. We are happy to get results, but it's too bad that we have to go through social media to get results.

Horrible customer service. we purchased windows for our new garage and a few of the windows came in…read morethe right size but five of them were ordered too small so we had to order more which took them almost 7 months to get the replacement windows in and when they arrived they came with no glass. they installed the frames with plywood and now we're still waiting on the glass additional five months later. they finally came in and it's been another two months that we've waited on them to install. we're still waiting on the glass to be installed over a year from when the project was started. it's ridiculous.

Good experience; would definitely consider using them again for future projects (like rock under a…read morepaved patio we are planning), and wouldn't hesitate to recommend them to neighbors or friends--the ultimate compliment. Needed a cubic yard of 3/4 rock for a DIY drainage project in our back yard (which equates to 50+ bags from a home improvement store, typically at least $2 each). We rented a truck from a nearby "Home" improvement store, drove to JCBM, paid for the rock and had the truck bed loaded in less than 10 minutes, and were on our way...thus saving ourselves about 30% (not to mention multiple trips to the store). We happen to only live a few miles away, but if we were any further away or needed more rock, it would have made economic sense to just pay for delivery based on crunching the numbers.

From the owner: Johnson County Building Materials is dedicated to supplying superior building materials with…read moreexceptional service. With years of experience in the industry, we have built a reputation for reliability, quality, and customer satisfaction. Our knowledgeable team is committed to helping you find the perfect materials to ensure the success of your project, no matter the size or complexity.

Customer service was great from all team members especially Tanner who made a recommendation of the…read morebest tool for my use and took the time to make sure I could tow it with my vehicle. Worked perfectly. Many thanks.

The most amazing customer service ever!! I will definitely be using them every time I need to rent…read moretools!!!

Of late I've dipped my double-handed draw knife into the art of wood working, and Rockler has the…read moregoods! They've got nearly anything and everything an aspiring young wooden boy would need to get those elbows sweaty and oiled up. The assortment of random rare wood pieces was the most surprising, yet the board selection is formidable. I bought an ice-cream scoop kit that demands you build it a handle; made a handle for it out of some 25 year-aged osage orange I had sitting around. The kit broke in like 5 ways, so... I don't know, still a great place for wood working enthusiasts. Tools galore, they have so much to play with in there; honestly, first time in, and I spent more than an hour walking around and touching things. They also have a great email system set up, so sign up for that. The location is a little Narnia-esq, what with the lefts and the rights and the straights, and don't get me started on the parking. But worth it I'd surmise. Work some wood; it'll do you good.

Great service! This store is definitely an avid woodworkers dream but the staff still treats us…read moreamateurs with respect and thoroughly explains everything in detail... and in layman's terms ;)

While this company for customers would be good. They're "shave or no job" belief is insane the open…read morediscrimination of religion because the past owner believed that people with facial hair are deceitful which I was told by a manager might I add, was boggling to me! The lack of care of medical and religious background for the employees must be hard and sad. Not to mention they tried to be "slick" with how much they pay. They want the employee to disregard their religious beliefs/medical advice from doctors for pay less than $17 dollars with no guarantee of additional sales add on. It doesn't matter how much knowledge, training, or licensing and certifications you have to work there! If you have a beard you will not be hired unless you cave to their peer pressure and do it. It's the 21st century someone with facial hair can be more loyal and respectful and get the job done better than someone with no beard. I was given the job but told to go home and shave! Well thanks for the offer but my religion believes hair is sacred and we don't shave just a clean trim up. OH and you work outside so if you ALSO have tattoos on your arms you have to wear a long sleeve doesn't matter if it's 100 degrees outside. The army was more lenient and respectful than this company.

From the owner: The company operates 320 facilities which includes stores, component manufacturing plants, custom…read moredoor shops and engineered wood product centers in 34 states. 84 Lumber also offers turnkey installation services for a variety of products, including framing, insulation, siding, windows, roofing, decking and drywall.

I'm currently looking for soapstone remnants, this is strictly a wholesale gig of stone slabs. They…read moreonly sell to fabricators. Even though I was not able to purchase my soapstone here,these people were very helpful and helped me locate a place that would meet my needs.

From the owner: At Unique Stone Concepts, we specialize in bringing your vision to life, using a wide variety of…read moregranite, marble, quartz and other stone surfaces in an impressive range of colors and patterns. We work directly with fabricators, contractors, designers, and homeowners to make sure the stone that goes into your project is the finest quality available. We import stone from Brazil, India, Spain, Italy, Germany, Peru, Argentina, China and many other countries, giving us exceptional buying power over our competitors. We have six showroom locations throughout the Midwest, in St. Louis, Kansas City (KS), Omaha, Indianapolis, Columbus and Cincinnati. All locations stock basic and high-end natural stone slabs as well as our exclusive Laminam XL Porcelain, PolarStone® Quartz and Unique's very own Ellipse Quartz. Our showrooms offer the opportunity to view all your options in person, indoor and under ideal lighting. We recommend bringing inspirational pictures from magazines, cabinet door sample, paint samples, backsplash or any other items that will be incorporated into the project. And we offer a professional design staff to help you locate the surface of your dreams. If it exists in your imagination, it's in our inventory. You are welcome to visit the showroom anytime during normal business hours and no appointment is necessary.

I walked around this store for 10 minutes hoping I could find someone to help me locate an item…read more The didn't appear to be overly busy. What employees I saw seemed to be enjoying long conversations with customers. Finally, one employee who was waiting on another customer noticed me rambling around the store and flagged down another employee. These folks may have good intentions however they appear to be more interesting in socializing with customers. I won't return.

I always receive the BEST service here at Lenexa Ace. Today was no exception. Chris S. went above…read moreand beyond helping me with my keys, and I would highly recommend going to see him or Logan before any locksmith! Thank you so much for your amazing customer service! The company is lucky to have you!