Hired to sew letters on my ice hockey jersey. Quality good and you can hardly see the stitching…read more Exactly what I wanted-Very satisfied!

Incredible tailoring! They took a ready-to-wear gown and made it look custom! Cost was very…read morereasonable and service was fast. Highly recommend!

After Hurricane Irene, I found about 4 inches of water in my basement apartment. Unfortunately, the…read moreflood invaded my dresser and closet and soaked my clothes. I normally would have taken care of this myself but, the apartment is fairly isolated and my power was out longer than most. I took my laundry here and received a warm welcome. They do have full service by the pound so I was a little scared since my clothes were still soaking and probably weighed 3 times their normal weight. They realized this and didn't require me to do their normal pre-pay and totaled it up after they job was done and dry. The service was extremely fast, I dropped off around 1pm and was given a pick up time of 7am the following day. Initially, I thought "WOW, that's fast"... much to my surprise, I received a call 4 hours later saying that everything was done and ready to be picked up! I highly recommend this laudromat!

Dropped of a ton of laundry and it was washed, folded in one day…read more No frills laundromat. If you hate doing laundry like myself, I'd recommend their service.

Aside from half the machines not working, the over priced washer and dryers, the not so clean…read moreenvironment, the staff is pretty rude as well!

Out of all the Laundry Mats in Annapolis, Fast Laundry is the best one to go. If you are doing your…read morelaundry yourself best prices and all the machines work. If you are dropping off, one of the best prices, and like the name Fast Laundry.

Zala is amazing! I will refer her services to any and all. Everything is always packaged so neatly,…read moresmells so fresh, and her services are worth every dime. Occasionally I let laundry pile up and get overwhelmed. Zala saves the day once again! She's always timely and communicative, and my things are always handled with care. I would (and will) book her again & again!

I read a few reviews before stumbling upon this company and I got a check in my gut to go with…read morethem. I submitted the service request form to include I had questions and was interested in their service. I was quickly contacted by Zala she was personable, professional and kind. She answered all my questions in detail as I was ready to go from there. I needed same day wash and fold service and booking was very easy. They arrived and returned clothes when they said they would and clothes were neatly folded, smelled amazing and I was extremely happy with my experience from beginning to end. I will definitely be using them again and have shared my satisfaction with people I know . The valuable service you offer is definitely worth the price point! To Zala and crew my lower back and I thank you oh so much!

Demanded I pay an upfront fee ( half the cost of the total bill) for dry cleaning service. I was…read moretold by the cleaner that due to this being my first-time receiving dry cleaning service that was the reason for the upfront fee.

I've been going to this cleaner for about 3 years, and I've never had a bad experience with them…read more Clothing is always nicely pressed and well-cared for, and they're quite good at getting out stains (even a set-in oil stain on a delicate skirt!). The owners are friendly and very good at what they do, and they clearly value their customer base; there's often a discount on my bill when I bring in larger batches of clothes. I highly recommended this locally owned small-business.

We have used them for years and were pleased. it any more. the woman at the counter was…read morebelligerent and rude. I almost never use that word as it so often is used when customers are told no or what they want isn't available. This woman was rude. We returned a formal pleated tuxedo shirt because there were so many creases from very poor folding it couldn't be worn. we had pictures but she insisted it was a different shirt. not many en have more than one tuxedo shirt. A friend picked up a sweater and found spots on it. The woman insisted it was like that when dropped off and not her fault. if so it should have been noted. looking for another laundry. Clock Tower is worse than not good

The woman who came to the counter to "wait on me" is crazy…read moreand angry. Granted there is a language barrier she was very belligerent. I asked her about the other owners that are so gentle and sweet. She yelled. "They are gone!" I took my clothes and left to find another business. She reminds me of the "soup natzi" on Seinfeld.

Zips cleaners is wonderful! Easy to use, friendly service and great prices. The best part of ZIPS…read moreis that it's quick yet efficient. I've used them for dry cleaning, wash and go service and comforters. They provide the bags for the comforters and the wire hangers for your garments. You can even bring the hangers back to drop them off for recycling. The app is very helpful and allows you the autonomy to access diverse services. All services were high quality and no damage on the material. If you are looking for a local shop that provides service with a smile that's quality driven-check out ZIPS.

Not really sure why it took me 2-weeks to get my comforter back. I was told from other customers…read morethat I know personally that recommended AND frequent ZIPS, that the business contacts you when your item(s) are ready, and again.. after 2-weeks of no contact, if not longer.. I randomly arrived to check on my items and I was told that my text-option was disabled, whatever that means. Anyway, I've used them before and would hope to use them again as before this last visit, they hadn't brought me any issues (maybe used them 2 more previous times).

5pm -Tonight I had an experience that makes me not want to return. The women that work there need…read moreto understand that they shouldn't use ALL of the metal baskets. Nor should they put drop off customers "priority". Fridays are busy. Which is expected. I asked a worker if there were any more baskets in the back? Other than what was in that corner. She looked at me like I was crazy. She had a smirk on her face and walked away from me. Another lady that was doing her laundry walked to the back to ask if they could prop the front door. It was extremely hot. She has a health condition as do I. I have MS. Extreme heat could cause me fatigue. I could get lethargic and fall. The same lady that ignored me could clearly understand and speak English. I don't appreciate that kind of treatment. She offended 3 people. And, if I come back I hope she's gone. Rudeness isn't good for business. I will be sure to share my experience. My brother, mother and I wash clothes every week. That's $50 a week just from my family alone. I hope you will tell your staff that they aren't to use 5 baskets at a time! When you have 5 or more customers there trying to wash their clothes. It's not right. And- when almost all of the dryers are running and it's hot-- OPEN THE DOOR!

Honestly I hate goin to laundry mats in general but when I went to this particular one the parking…read morelot was super small and it's also shared by other bissnessess and they only had a select few of low price washers and dryer's the others are 7 dollars and up so it's really up to you but I wouldn't go back ... I was fairly clean tho

I dropped off 2 white dress shirts of my husbands. The cleaner gave me a ticket that said 2…read moreBlouses. Upon returning to pick up the shirts, I was charged 16.00 dollars for them!! 8.00 a piece???? I requested they be adjusted to the correct price. They refused. I highly recommend you stay away from this place. They are very rude and pretend they don't speak English or understand. Completely unacceptable. I'm reporting this to the Attorney General's office today. It's ridiculous!!!

I have been using Capital Cleaners pretty much since they opened. I have always been impressed by…read moretheir service- I rarely ask for something to be expedited, but when I have done that, it has always been taken care of without any complaint of fuss. My clothes come back laundered and pressed and ready to go. They have fixed rips, tears, and an occasional nasty stain. I do understand that they are not a "discount cleaner"... but I am okay with that. It is really frustrating to start getting ready for a business meeting to realize that the shirt you were planning on wearing has a giant crease in it. That is never a concern with them.