They overcharged me for a sewing repair. The male quoted one price but the female charged me more…read more I do not recommend this store. Beware!

I don't really right bad reviews but this one is necessary. I got my dress shirt dry cleaned and it…read morecame out unprofessional and sloppy. The upper part of the shirt came out wrinkled and it looks like they did the job quickly just to get it done, without taking consideration of quality. I came back to ask if they can iron my shirt again at 3:15pm same day, and they said they turned off the iron machines. Very disappointed and quality poor.

Wow! Incredible service and quality. As a 50+ year resident of Bowie, I highly recommend this local…read morebusiness. Hilltop Cleaners has been part of Bowie for decades, yet the new owner has elevated the experience. During my visit, Andre was managing the counter himself, and his approach to evaluating items was professional and transparent. He outlined what treatments were possible while providing clear pricing from the start. The shop is tidy and welcoming, and there are small details (free coffee by the front desk!) that reflect careful attention to the customer experience. I brought in a large container of older stuffed animals in need of both cleaning and repair, along with a delicate corset top and a multi-layered skirt. Andre went through everything step-by-step and provided a detailed estimate. His focus was on providing the items the care he said they deserve. When it came time to pick everything up, the process was prompt and professional. The work was beautifully done - all the garments were clean and properly finished, and the stuffed animals were returned all sparkling and ready for many more years of being loved by our family. Hilltop Cleaners went above and beyond what we expected in terms of pricing and service, and I am so pleased by my experience that I'm sharing it with friends and family...and now Yelp readers. Please give this business a visit for any cleaning needs.

Do I have to rate it??…read more I just had possibly the worst experience ever in my life. I am not confrontational at all. Actually quite a push over. But I do have a bad temper when I feel like I'm taken advantage of. I did not lose my cool but I tried not to cry. I took my dress there a week and a half ago to have it hemmed. When I came in I tried my dress on she did the chalking and knew exactly what it is I was asking for. We discussed it for about 20 minutes. Trying to get it just right. Off the bat she told me it will be $150. As if that wasn't outrageous enough for him, she went on to explain textures and surgeon what we need to be done because of the material and how wide it is. And me being naïve I said OK. Even though my sisters spoke highly against it and we're a little bewildered at the price. They help me cover the cost. I go to pick it up today, later then I asked because I volunteer to do her a favor, due to the prom season. She was delighted to oblige. And offered a 10% discount for it and to pay cash. Anyhow, I pick up my dress and it's cut. JUST CUT! Oh I was trying to explain to her, has she let me know when I came in that a him was not possible I would have left my dress as is and went on about my business. I believed that what I asked could be done and that's why I left it there. She yelled at me. Going on about her level of experience and her following the natural fibers. It's cut. Just cut.. She was not getting the point I was trying to make. And kept yelling that I am the only one that's ever complained in her over 20 years of experience. That is not a good way to do business. No one's ever complained, well today is the first day. There's a first time for everything. I got duped. I am just so upset right now.

Trusted cleaners, although I was misquoted once, but all was good, way better than the PX cleaners.read more

It was my first time visiting Bill's cleaners. I got a pair of OCP pants tailored and…read moreperma-bloused. They did a nice job on the services I asked for, however upon trying the pants on I noticed a weird feeling on the right pocket. There appears to be fabric glue all over and hair/debris stuck on it from the clumping of the glue. Definitely a let down.

I really miss Odenton Cleaners, the one that was located next to Ruth's Chris and Baltimore Tea and…read moreCoffee. This Station Cleaners has the WORST customer service, and especially the older lady! This place makes up prices as they go. Literally, I had an item cleaned 3 weeks ago. I bring that same item back today, and the price is $3.25 more! They throw the receipt at you. This older lady acts as if she's inconvenienced every time I go in this place. TBH, moving forward, I will be looking for a new location to Dry Clean my clothes. In today's day and age, great customer service is the sustainability of a business, and I will not give my money to a business that treats me so poorly!

To say we have never been treated so poorly would be an understatement!…read more We chose this proprietor based on family and friend's recommendations. We brought several pieces to be dry cleaned and we left one short. You see, they "lost" a very expensive custom fit shirt valued at approximately $110 dollars. Just lost it! No explanation..just "so sorry". We went back when we realized it wasn't in the receivables and asked to see if they could find the shirt...they stated to give them time to look and come back. We did. Upon second visit..we were told by an associate that they could not find our item and after a discussion, were told that we would have to talk to Mimi the general manager, but the best they could do was a credit towards future dry cleaning. This wasn't optimal but it was ok. We asked for this in writing and was told no. When we asked when would be an optimal time to call MImi we were told .."we could not call to talk to Mimi" because they "don't answer their phones"!!! What!? How does a business function like this? So again, took time out from a very busy schedule to stop in to see Mimi to receive the credit. This is where it went from bad to unbelievably horrid. We were told in no certain terms that this was our bad luck and that they would not honor their verbal agreement as there was no way we could prove that any of this transpired and we would lose any small claims if we attempted to seek a refund. Please! Do not use this company. They are thieves at best. It is a shame too, because we always want to support local.

I've been using Organic Cleaners for several years. I have been happy with their service. They do…read moremy dry cleaning, press my shirts perfectly, and alter my clothes. I've gotten to know June and her family and they have always treated me well. I would gladly encourage you to use their services.

We pulled up, originally looking for My Glen Burnie Valet, another alteration and dry cleaning…read moreshop. Just dropped off two jackets. One I wanted tailored in on the sides for a more fitted look. She immediately had me put it on and pinned it to where we both though it'd be good to be taken in. For my alteration, she said it would be $34. She said that the dry cleaning and alteration would be ready for pick up on the following Thursday, which means it would take a full week. My total bill came out to be $74.20. I'll re-rate this business when I've seen the final result. :)

I have been to several cleaners in the area and this one is the best. The staff is very nice and…read morethey care about the quality of work they do. Parking lot is usually horrible because it's so busy, but the location is convenient.

Absolutely HORRIBLE!!! Do not use them...I took 2 suit pants in to be tailored. My pants looked…read morelike a diaper in the back when I picked them up. They have a policy to fix any issues but they made them worse. And on top of all that they are expensive. Stay away from this place!! I would give them zero stars if it was possible

They ruined a pair of my dress pants! Returned them with a mystery blue stain. Ok no problem…read more Returned them to fix. Received them back with the original stain removed but now with a blue stain in another place. Sent them back and was told they can't get the stain out. I've had these pannus for over 6 years so it's not like I can replace them That was Blu the first time this had happened and that's why I'm no longer taking my clothes there. They returned a knit dress and a polo shirt with stains that weren't there when I stopped them off.

My wife and I started using the Mount Oak Dry Cleaners when they opened. We have never had a bad…read moreexperience. Since it is under new management, I am reserving judgement until I get a few things done there. I got dry cleaning done a few months back and it was as good as always. Just took our Winter comforter in for dry cleaning prior to storage; I also have a bit of stitching I want to get done on a shearling sheepskin. We'll see if they still have the breadth of service they used to have.

These are two of the most miserable people I have had had the displeasure dealing with. The…read moreseamstress is better than the guy who runs the register, but really? Where's the customer service? I asked them when I left.

Best dry cleaner/tailor in town. I accidentally forgot to pick up my dry cleaning today and the…read moreowner was kind enough to drive back in almost two hours after closing to get it to me because I absolutely had to have it before leaving for a work event in the morning. I cannot recommend this place enough.