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West Boylston, MA

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West Boylston Getty

3.7 (3 reviews)

Services - West Boylston Getty

Routine automotive maintenance

West Boylston Getty Photos

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Reservoir Garage

Reservoir Garage

(12 reviews)

I lived within walking distance for 10 years so they became my mechanic by default. I will say that…read morethey were much more than just convenient. They were always so good to me. The staff was always friendly, especially Kevin at the front desk. There are few people in the car sales/repair business that I would EVER be happy to see and he was always cheerful and knew all the regular customers like family. The repair work was always done quickly and done well. If I didn't need something, they were always honest about it. They knew I was a repeat customer so they treated me fairly because they knew I would keep coming back to them - they were never looking to make as much money off me for that one repair, they just wanted my car to run right! They were always fair with the price and they were helpful and honest if I just needed advice about an issue with my car. They were always realistic about their schedule as well and if they had to put me off for a few days because they were busy, I went into the book and they took care of me when they said they would. Communication was always great too. I never had to chase them to find out what was happening as they would call with updates. Car repairs are never something you want to have to deal with. Crappy service compounds that. No matter what the issue was, even if I dreaded having an issue with my cars, I never dreaded taking my cars there. I can't say that about many other places. I wouldn't hesitate to recommend them to a friend, even if they're out of the way.

I have been bringing my cars there for several years. They are excellent. They schedule you in for…read morework and get it done very quickly. Very friendly and they take the time to explain everyhing.

Premier Auto Repair

Premier Auto Repair

(44 reviews)

Absolutely awesome service. Ashley was great and put up with all my calls and questions - wicked…read moreknowledgeable and honest too. I had a warranty through another party and was able to go here. The previous place I'd gone to told me not to worry about certain things as they weren't pertinent to the car getting from point A to point B. Not only did Premier Auto Repair look directly into all the items I asked (as major or minor as they could be), they were meticulous in their notes, and also looked into other items that may have been of concern. The replacement items were delivered and installed within a couple days. And trust me there were a lot of things to my car done. Feels completely different now. This spot was a good 20 minutes from where I live but I'm not going to any other place again. Overall ... I'd give a 6/5 if I could. Thanks guys!

UPDATE- A shout out to Paul Rota from Auto Care plus. (Owners of premier) He took the time to call…read moreand chat with me after everything I had experienced this week with Premier. We both came to an understanding and I do not hold Auto Care Plus and their owners responsible for Beth's actions or the lack of Communication from the tech. We both agreed everything could have been handled better and I wish them well and will of course watch to see how the business progresses. Communication is key, and when dealing with the public, listen, always. And be careful with that social media ************************ My family and I have been loyal customers of this location for over 5 years. Unfortunately, during our last visit, we experienced a "diagnosis" made by code only, my requests to check the plugs and coil packs were ignored and I was told I needed a whole new engine because oil wasn't registering on the dipstick. After a highly unprofessional interaction with Beth the service manager, we explicitly informed her that we would be taking our business elsewhere moving forward. While a customer deciding to leave over poor service is a standard business issue, Beth's subsequent actions cross a major line. Following our conversation, she sought out and looked through my personal social media accounts. I have clear photographic evidence proving that she was looking into my private personal profiles following our retail dispute. This is a severe violation of professional boundaries, constitutes harassment, and reflects terribly on the premier/ Auto Care Plus brand.

West Boylston Getty - autorepair - Updated October 2026

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