Gorgeous products, excellent customer service. Hats, belts and buckles, jewelry. Custom work. The sterling jewelry is beautiful. Backpacks,'wallets, purses. All stunning. read more

Man, i love this place, but we have 1 problem tho. I do not wear cowboy boots anymore. So i looked at some other good leather good like belts. I bought some belts that fit me. You can never have too many belts as a man. I bought my girl a couple of hats here. They have nice hats for men and women, including cowboy and cowgirl hats. Nice antiques and other good decorative objects here,. People that work here are friendly and cool. Hope i could make another trip here again soon. read more

WEST is hands down the best western inspired leather experience in Beverly Hills. As a man who like the finer things in life I was pleased with the variety of unique and custom accessories from cuff links, brackets, buckles, boots, and more. A definite must for a leather lover. The interior is clean and perfectly organized providing a variety of options in an easy to access and visually stimulating array. The Owner James a perfect gentlemen is not only polite, but as a silversmith, leather artisan, and custom boot maker has a wealth of experience and is exceptional at suggesting and pairing items. You are in good hands. Personally, I love the smell of leather and if you do to, you simply must stop by to experience this Beverly Hills delight just off Rodeo Dr. read more

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Although I'd never heard of this store before, I purchased a Campomaggi tote from the West website. It was packed very well and shipped quickly (via Fed Ex, signature required). I live on the East coast and received my purchase in about three business days. The Campomaggi tote is beautiful, well made, and a real work of art. (This is the third Campomaggi handbag I have bought.) I'm very happy with my purchase and would definitely buy from West again. If I am ever in Beverly Hills, I would love to stop in. Thank you so much! read more

I would never purchase from here again due to the shameful, snarky behavior of the proprietor, James Anderton. First of all, note the return policy is 7 minutes ( printed on the receipt). Why have such a silly return policy if you claim excellent merchandise? On our first visit to West, we purchased a travel bag. It was a Campomaggi brand, trolley, duffle bag. James spoke highly of this brand - claiming fine Italian craftsmanship. During our visit, we also purchased some shoes, blanket, purse, and a wallet. I am not going judge/speak to the brand as a whole but merely address the travel bag. I don't know enough about it to speculate. I only know what happened to us with this brand, particular bag and store owner. This $1100 +travel bag has been a nightmare: In the year we have owned it, the bag, which was fairly pricey, has been used less than 5 times. The leather still looks like it is brand new. My husband used it on a private or small, turbo prop plane. No heavy duty travel. On the first trip, the wheels would not "wheel" without the bag listing over to one side and wanting to flip. My husband tried to compensate for this by slowly, and gently rolling it which seems a little ridiculous when trying to navigate a busy airport and security lines. During that same trip, the feet fell off, rendering it useless. We had to drive it back to Los Angeles to have it sent away for two months. Then, the bag got a hole in it. A random hole. I have no idea if this was due to the quality of the leather. The bag had to be driven back to the store again. This time, James sent it to a local shop. Once again, the bag was gone for a couple months. Initially, he wanted to charge us but then did it for "gratis." We we were repeatedly reminded of this nominal $50 repair upon the return of said bag. The bag sat in the closet for months. My husband was hesitant to use it. But, last Friday, he used it to travel on a 2 hour flight. The bag's leather came apart from the handle of the trolley, revealing that the leather is just stapled together with what appeared to be paper staples. Is that fine craftsmanship? The bag is useless. So, back we go to the store. At this point, we had had enough. We politely and calmly reminded him of all of the above and our goal of just getting a refund to end this obvious hassle. James, previously claiming his personal relationship with this family brand, we assumed, could return the product to them. The facade of the pleasant store owner faded and was replaced with a very, rude person. He said that he had sold lots of these bags. Okay, not disputing that, but that has nothing to do with this one failing- maybe those folks got lucky or maybe they chose not to bring it back when it failed. He also said that he, personally, had a Louis Vuitton bag that fell apart. Not sure of the point. That doesn't say much, if he is trying to get across that his products are of great quality. Does that somehow make this bag's failure, with minimal use, okay if a LV bag failed? Personally, owning lots expensive brands, I'm pretty confident in saying, I have never seen any leather goods stapled together instead of being sewn. He was so rude. In a raised voice, he demanded that I now return the purse I had on my shoulder (which so happened to be the one I purchased from his store) and shoes . I was flabbergasted but I removed all of my personal items from it and placed it on the counter for a return. He went on further, telling my husband how "miffed" he was with him. He must of felt that we should tolerate an unlimited amount of harassment. At that point, I had had enough. I asked him to do the right thing and stand by the fact he said he was going to return it along with also my purse he had asked for back. So, then he went on to say something about giving a store credit if we were going to be future customers. I simply said to him, that you shouldn't force someone to have to come back with a store credit. That's not a good note to end on. Then, he said that he didn't say cash, just used the word, return. He went to all the trouble of stating that he was going to play back the security cameras to prove something. So, we had to stand there while he pulled up security camera footage. He must of changed his mind, when he viewed his own, poor behavior which we also had on video because he went on to do the return but said he now didn't want my purse back. This was all after he made me cry. I don't understand how treating a customer badly retains future sales? We had a clear, well documented problem with a product repeatedly failing but were made to feel really horrible about it. It's terrible to be so ungracious and crass with a legit return. Why not be as polite as you were when you accepted all of our money for the items we purchased. read more

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I just added some pics after my son surprised me with this killer hat I tried on at Thanksgiving! I'll proudly play my gigs with a beautiful hat that gets nothing but compliments every time I speak with fans and regulars. I'm sure other people in the LA area are huge fans of WEST and though we're in San Diego we're shouting James's shop to the roof tops for support! Not only does he carry unbelievable quality product, he provided both me and my son exceptional service over the holidays. Unknowingly, we each bought one another our favorite hat from our Thanksgiving visit. James let it a secret from both of us as we both had multiple conversations on how to transport each of our secret gift for each other. James is a man of his word, followed through with everything for us in a timely manner (late buyers as men are at Christmas), and both of us were wearing our hats the rest of Christmas Day with huge smiles on! Thank you James for your unbelievable service and second to none knowledge of your products. It's great to see an owner operator who takes this much pride in his own business, especially in this day and age. Job very well done James! read more

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What an amazing gem of a store!! It definitely stands out in the neighborhood (and for many reasons!). The staff is friendly and the products are truly unique! Loooove! read more

I can not say enough wonderful things about this carefully curated store offering fine Italian leather goods (shoes/boots/bags/etc.) as well as Western influenced hand-made boots. The store carries truly unique jewelry, pocket knives, buckles, belts and hats. Meticulously and beautifully arranged in a warm and inviting space. Interior design wise, this store is exceptional. The guys that work here are both extremely helpful and knowledgeable about the goods that they carry. In my opinion, this store would readily appeal to traditional Western purists as well as modern hip fashion-forward clientele. It's a breath of fresh air in this Rodeo Drive adjacent area. Truly a welcomed change in Beverly Hills retail. I was so smitten and surprised to find the same hand-made Italian bag I stupidly passed up in Italy right here at West! I didn't make that same mistake twice and am so pleased with my purchase. Waiting was the way to go apparently as I also found a stunning companion wallet to pair with my Campomaggi handbag. I get compliments ALL the time! If you'd like to stand out in well-crafted small batch leather goods, instead of run-of-the-mill retail, don't follow the herd...head to West instead!!! THANK YOU WEST! read more

Coolest store in Beverly Hills!! Truly distinguishing items with insane quality. Not for the generic herd followers aka (Sheeple). James was also hella cool and knowledgeable. All in all they're dope AF!!!! read more

My wife and I stumbled into West off of Beverly Hills because something about it caught our eye. We were warmly greeted by William and the owner James immediately. Their boots and jackets were the first things that stuck out to me as exceptional, but they have hats, belts, and everything in between it seems. I tried on 2 pairs of boots just to get a feel, and I ended up buying 1 of those that Im in love with! These aren't your regular cowboy boots either. The aesthetic of the store is definitely Texas-inspired, but it all seems to be a modern take on classic design, which is exactly why I love this store. I don't mean to compare, but even the modern Saint Laurent has tons of western influence in their current line. West does an even better job in a modern world that could use that influence. Do yourself a favor and spend some time here. It's a refreshing spot amongst the other shops in the area. read more

Although I live in Seattle and have never been to the store itself, I ordered a couple of pairs of boots from James and the crew at West after stumbling across the store's website. That was a couple months ago, and just this week I received the beautiful, hand-made boots from two well-known makers. James really helped out with ordering, sizing, and keeping me constantly updated with details of my order via email, even sending photos of boots for me to check out! Friendly, helpful, knowledgeable...couldn't ask for more. If I'm ever in your neck o' the woods, James, I'll make a point of stopping by. Thanks again for all your time! read more

I wanted some special boots for my husbands birthday and we found them here. What a beautiful store. James was so helpful and accommodating. So many beautiful boots and they have some great sterling silver belts as well as jewelry and purses etc. This is high end but if you want something really stunning than this is the place to go in Los Angeles. read more