Wonderful service! Made an appointment to add a hole to my leather belt. I was in and out in under…read more10 minutes. Great service, fast, and precise. I was impressed and will definitely be back for future leather/luxury goods repairs.

Tony is the absolute BEST! He saved my red leather coat that I've had for years and thought it was…read morebeyond saving. I basically got a brand new coat, I can't believe the improvement. I mean just look at the photos. 10/10 high recommend coming here!!

Coco did an outstanding job with a last-minute monogram for Christmas 2025, and my gift recipient…read morewas delighted with the gift. I am only sorry that I had not discovered Coco's Leather Goods until now!

Terrible experience. This store held my Louis Vuitton bag for months. Charged me $500 and replaced…read moreinterior with low quality leather that did not match original finish. Added stiff cardboard interior which had to be removed after complaint on first attempt to pick up after months of waiting. Also added exposed metal under handles and after 2 attempts of me asking for them to be removed, he finally handed me my bag months, after multiple visits attempting to pick up, with the handle ripped and the metal still intact and visible (which he did not remove). Absolutely regret bringing a Louis Vuitton bag here and expecting professional service despite it the stores 90210 address. I would have had much better experience taking the bag to Louis Vuitton and waiting for them to do the repair. It took months for me to get my bag back and now that a non-Louis Vuitton repair has been done I cannot even have LV repair it properly. This is my first ever time leaving a negative review, but I hope to spare someone else this type of unprofessional sub par experience.

Amazing store, Mario G. Is the best, very helpful and friendly. The staff is knowledgeable and…read morehelpful.

True craftsmen! (and women). I had an old leather set of boots from Austin TX from the early 80's…read morethat were seriously damaged, and I came in for what I thought would be a hodgepodge patchy fixation of my boots, and I came back to them looking brand new!!! What an excellent group of people working at this very clearly mom and pop type of shop. The price was very fair as well. I will be using them for my leather stuff from now on!

Armando is my new go-to for quality service & shoe repair!! Well worth every penny & appreciate his…read moreknowledge and expertise in helping solve your shoe challenge

I recently brought my Chanel flats to Armando's Shoe Repair to be resoled, and I'm so glad I found…read morethis place! He did such a good job, and the whole experience was really pleasant. Armando was so, so sweet, helpful, and clearly very experienced! The turnaround time was also incredibly fast. I believe he said he could have them ready in one day (no extra fee), which is almost unheard of for designer shoes. The place I used to go to would take at least a week and wasn't nearly as friendly or welcoming. I've only brought my Chanel flats here so far, but I'll definitely be bringing my Louboutins in the future. He even showed me examples of Louboutins he had worked on, and they looked amazing! So happy I found this place -- highly recommend, especially for designer shoes!

Amazing place to buy latest styles in leather. Very contemporary and good people. Met both Dom &…read moreKelly and had a great time buying some new leather High-Tops.

Dom & Kelly provide the best customer service. They…read morebelieve in their product. Thank you for great Leather items at a great price. The quality of their stuff is great.

Every piece at LA Riga is truly one-of-a-kind -- unique, custom-made, and full of personality. It…read morewas my first visit, and I walked away with three stunning pieces and a BIG smile on my face. A must-stop on Melrose! Thank you so much .

I'm not a huge reviewer type person, but the customer service my daughter and I received yesterday…read morewas phenomenal! I brought her out to Hollywood for a Mommy/Daughter date and this store was one of our highlights. She loves leather bracelets and we peeked through the windows and saw some of the coolest items! The shop was closed, but the leatherworker saw us and came and opened the doors. He was very kind and patient with my indecisive teenager. He went above and beyond snapping each bracelet on her wrist while I had fun looking at the custom made hybrid hi-tops, hats, and jackets. She finally chose a bracelet; he was kind and and let her keep another she had her eye on that didn't fit. So, he even resized it for her!!! He saw me watching in awe at him using his tools and invited us over to watch. He asked her if she wanted to studs flattened and then hammered them down. "Now wanna see something cooler?" "YES!" Then he poked holes into the top of each stud. He seriously made our freaking day!!! You can buy cookie cutter cheap leather bracelets anywhere, we even saw some 2 shops down. But, LA Riga has high-quality real leather goods for reasonable prices. However, it was the epic interaction we had with the leatherworker that will keep us coming back. So worth the drive! I'm only kicking myself now that I didn't write his name down‍

Thank you Barbara for your exceptional customer service that you have provided in our many…read moreinteractions! I don't live close to the Beverly Hills location so I called in (Early Dec 2025) inquiring about an item I had my eye on. Barbara took my call and we then communicated via text. Barbara was patient and kindly answered all of my questions eventhough the item I initially inquired about was sold out I was able to purchase a gift for a friend. (Mid Jan 2026) I reached out to Barbara while I was in between flights inquiring about the Bonbonniere Bag that was launched while I was out of the country, she immediately let me know which colors were sold out and what was available. Luckily the color I wanted she had! (Early Mar 2026) Barbara to the rescue once again! This time for a friend's personalized April birthday gift, which she received within the exact time frame that was given and is now enjoying! Barbara has taken the time to reach out to me if there is an item she thinks I may be interested in, this personal touch sets her apart and shows she's taking the time to understand her clients.

Excellent service! Thanks to Miguel for going above and beyond to help me solve my bag issue. You…read morewere incredibly helpful, patient, and efficient. I truly appreciate your kindness and excellent service. I highly recommend this location.

Dior on Rodeo Drive has expanded and the entire experience is just "WOW". The newly opened store…read morecaught my eye as I was walking down the street and drew me in. The store combines both the male and female Dior lines and is so big and glorious. Even walking by the outside of the store was an experience that reminded me of being in a Christmas movie. It was absolutely magical which is something I have rarely experienced when just walking by a store. I was mesmerized. You can hear Mr. Dior's voice through the windows as he speaks in French. One of the dioramas is of the Dior museum and another is of the Dior store in Paris which is the biggest Dior store in the world. There are mini shopper figurines inside the store and museum. The displays are very well done. The Beverly Hills store is now the second largest Dior store in the world and everything about it is just lovely. When I looked inside there were the most elegant flowers surrounded by seating. Mr. Dior loved flowers, I was told by the friendly and amazing sales associate. The service here is excellent and cheerful, welcoming, and laid back. The associate was very knowledgable and excited about all aspects of the store.I felt like I was talking to a new informative friend. It was so refreshing and so nice to have quality customer service. They were so kind to me which made me feel happy. I can tell customer service is the best of the best here. It made me love Dior even more. I want to come back and explore this store more and I HIGHLY recommend it. It not only has amazing, gorgeous, luxury products but is just a fantastic experience and makes you want to shop in person. Metered parking available on streets and surrounding lots.

I purchased a Dior weekender bag in Paris a little over two years ago. It didn't receive much use…read morefor the first year and a half just due to the nature of the bag. I decided to try to start using it more this year. Unfortunately, the zipper seized up on one side of the main zip top. I wasn't happy but continued to use it as the other end was still functioning - for a couple weeks, at least. Then the remaining zipper seized as well, making it so that I couldn't close the bag. I took it to the boutique to inquire about a repair; surely it couldn't be normal for the hardware on a bag at this price point to last just over two years, right? Wrong, apparently. I was told that they only warrant the workmanship for two years; unfortunately, I was just outside that window. I left the bag with them so they could receive a quote from the workshop for the repair. I was told a zipper replacement was typically $200-$300. Again, not thrilled, but also not willing to give up the bag for that cost. A week later I heard back from the boutique telling me that the repair would actually be $600 and ten weeks. For a zipper - but not the entire zipper, because they don't make those pulls any more and would have to put the old pulls on a new zipper. I've had zippers on cheap hoodies that I've worn and washed hundreds of times that still worked after ten years. The best part? The repair is only warranted for six months, so if the zipper quits working again, I'll be paying another $600 to repair it. So much for quality craftsmanship. I guess I know where I won't be buying my next bag. Do better, Dior.

My husband has been going to Arturo's for probably 30 years. They are the premier spot in most of…read moreLA in my opinion for any shoe issues or cleaning that one might have. They moved and they are now in a new location. Still the same great service. We highly recommend them. I completely ruined my blue suede Gucci Loafers and they came back as good as new. Whether you have your high-end items or just everyday shoes, these guys will meet and exceed your expectations.

In between this review and the previous one, I brought in some boots which had a heel issue. Funny,…read morethe guy working had said they were pretty much on their last wear, but I said I'd like another round before tossing them, and they came through. Since I haven't had to come here in years, they're now in a different part of town on Beverly. Parking is on Beverly or Flores (metered or some residential on Flores; read the signs). Once again, same issue with the heel but another pair of stilettos. Was quoted $18 and approximately two weeks will be notified by a text when ready. Cramped entry since it's a small space, but I was in and out fairly quickly. When I returned, there was a girl in front of me who had a ton of shoes with her, and the guy barely acknowledged me to let me know someone would be with me shortly (I admit I'm not a looker) but thankfully, another nice guy came over and helped me with my easy pick up. Was offered a bag but I had the dust bag for the shoes with me. What pleases me about this place is all the shoes I've had fixed here are ones I'm still actually wearing; even if I thought they'd be in disarray shortly after repair. I've had no issues, and this is years after the fact... Cash or check only!!