DO NOT DEAL WITH THEM.
Buying a used car is not a joy ride, and everyone knows it. They made it worse more that it is already.
I dont even want to give not even 1 star. This small dealership is SUPER WEIRD.
I came upon 2004 Grand Cherokee that has 74K miles on it that I would like to buy. I test drove it, and interested, both my husband and I.
The price is very good compared to other similar vehicles. Believe me, we browsed around everywhere, Craigslist, Cars.com, carsforsale.com, autotrader etc.
We certainly need to have the bank involved,.... who has that much of cash nowadays anyway? The think is we need the car kind of dsperately. The good news is that the bank APPROVED us.
So, I called them back, have the purchase agreement faxed to us (the bank has to see them, so they could write a check for them, right),.... which is pretty routine,... but with them, west auto sales, was not as easy as it seems.
We talked on the phone after I received the agreement, it was late afternoon, and I said that I would go the bank tomorrow, get the check and go to your place. He said ok.
So that night I looked around for mechanics around their place in Belmont to have the car inspected. I got it. And in the morning, I called the delaer and asked about their policy for prepurchase auto inspection.
THAT'S WHEN THEY STARTED TO BE VERY FLAKY.
On the agreement they faxed to us, he put the date 2/19/09. But then when we are ready to come and buy and inspect the car, they start to back off and told me that we have to wait until next Tuesday. ??????????????????????????????????
He told me that he needs to go to Sacramento for aution. WHAT ??????
Dont they need money? isn't weird that a customer is ready to buy the car, and they told us to wait ?????
I think any dealership, especially small one like them, would hold of their schedule to go anywhere, when they knew that they will get money as much as 9000 dollars !!! CASH !!!!
There must be something wrong with the car,. because when we told him that we are going to inspec the car, they back off.
He even give me such an attitude, like asking me on the phone "why are you pushing me about going to inspect the car today, mam?" that's exactly what he said. And then he said "I need to go to Sacramento, go to auction, we are a small dealership, someone has to go to do this"
And I said "well, mister, I have my own agenda and schedule in my life too, I need to buy the car".
And then he said that I should have told him that we want to inspect the car after the purchase agreement faxed. Which is indirectly I did say that to him, (check above), that I will go to the bank, get the check and come to your place. I did not mention exactly that we are going to inspect the car, but IT WILL BE CRAZY OF ME NOT TO, Isn't it ???? That's just routine thing to do. He even put the date on the agreement 2/19/09 !!
Geezz.... They are just really SUCH A WASTE OF TIME !!!!
Buying a used car is really not a joy ride. And they just made it a lot worse that it is already. Especially in this economy crisis.
DON'T DEAL WITH THEM. or if you do DONT FORGET to INSPECT the car FIRST, before you buy car from them. read more