I drove over three hours to the Bay Area to find an affordable vehicle. The first few dealers were…read moretotal busts. I decided to check out Chase since an ad for a Honda Accord caught my eye. It's an immaculate 08 Honda Accord EX-L (leather interior, sunroof, navigation system, etc) with 111K miles on it listed for less than $9k. This was the absolute best deal I could find, considering how inflated the current used car market is. The owner, Sean, refuses to sell his vehicles to big dealerships that're eating up used cars from small dealers like his shop. I found this detail very useful in that he makes his stock available to the general public for a reasonable price. Sean was very nice and accommodating. After all of the paperwork, I walked out with the keys! I have not had a single issue with the vehicle and I've already put 4K miles on it. Very satisfied with my purchase, would recommend.

This guy will cheat u and sell u a junker car.. u will be walking like me.. I bought a 2004 mini…read morecopper .. it had over $15,000 worth of repairs on it .. he will cheat u stay away!

I had a great experience purchasing my 2026 BMW X5 xDrive40i M Sport at Peter Pan BMW. Kees was…read moreextremely helpful throughout the entire process--professional, friendly, knowledgeable, and easy to work with. He made everything straightforward and stress-free, answered all my questions, and made sure I was comfortable with the deal from start to finish. I really appreciated his transparency and the way he handled the whole experience without any unnecessary pressure. Very happy with my new X5 and the overall experience. I would definitely recommend asking for Kees if you're looking for a BMW!

Had a great experience working with James Zheng. I sent him a few cars I was looking at a few days…read moreahead of time and he had them ready to look at and all the info pulled. Also, he helped arrange an unplanned test drive and met our every need.

Excellent experience! Hendrik was professional, friendly, knowledgeable, and very helpful…read morethroughout the entire process. He made buying a car easy and stress-free, answered all my questions, and never made me feel pressured. I really appreciated the great customer service and would definitely recommend him to anyone looking for a new or used vehicle!

Hendrik was amazing, very profesh and efficient! Helped me get the exact car I wanted! Will get all…read moremy referrals in the future!

i've been coming to buying from Subaru for years and it's always been a 5 star experiance !…read more Miguel Reyes has been my sales person over the years and he's always gone out of his way to make me feel important. Because he is so great with customers, I'm not the only one who feels this way and he gets really busy with multiple appointments a day, but always makes time for me no matter how busy he gets and provides me with the best service! He follows up with me after every purchase to make sure everything went well and truley cares about me having a special experiance that you just can not find anywhere else . If you don't like the typical car buying experience, with pushy salespeople , and bad practices , I would highly recommend coming to Putnam Subaru and dealing with Miguel . no pressure , great service excellent pricing! Josh

I had an excellent experience at Putnam Subaru. Communications across the board were efficient and…read moresmooth. Chris from sales was awesome! He helped me find the right car and color for me and trade in my previous one. Chris was personable, knowledgeable, and truly helpful throughout the process. Negotiations were fair, and every question I had was answered thoroughly and clearly. Even at the end, Chris didn't just hand over the keys, he made sure I could connect my phone to the car and see my navigation. He also checked in the next day, making it easy to ask any questions I had that came up. Plus, he connected me to schedule an appointment with one of their Love Encore Delivery Specialists (shout out to Max) to go over all my car's buttons and features. Very much appreciated! I now feel like I fully understand my car. Lastly, a big thank you to Oliver in finance, who was so informative and easy to talk to. I never felt pressured or rushed. He patiently explained my options and his recommendations. Overall, a positive experience, and I would recommend coming here for your next car!

With my current lease coming to an end and having exhausted many lower-tier replacement…read moreconsiderations (literally 17 vehicles at 10 dealerships over a 6 week period), I decided to swing by Redwood City Nissan to give them a chance before settling for a generic "mega store" deal. Their Rogue Platinum inventory looked promising online so I figured it was worth a visit. The interesting thing was, the price of that particular trim package was so out of my range (or so I thought), that I wouldn't have known had I not stopped in to discuss the possibility. Nick and Daniel both greeted us with warmth and a genuine interest in learning about my wishes and proceeded to explain their customized lease structures, which could make vehicles with unattainable MSRPs suddenly affordable. I found EXACTLY what I wanted, with every option on their lot, we crunched some numbers, which included absorbing my current vehicle, and within moments had a scenario that I couldn't pass up. This is my 11th lease, since 1997, and by far THE MOST pleasant experience! Nick, Galen, and Daniel were super-cool and removed all of the dread that is sometimes associated with car-shopping. I HIGHLY recommend stopping in when it's time to lease or purchase your next vehicle!

Came in for a minor service appointment for the car I recently got and the service was so bad…read more Honestly Worst customer service ever, for just needing the radio and electronic screen to be reset. Every time I got into the car, the preset radio stations I added, and my phone would be forgotten from me getting out of the car previously. I could not use the hands-free. I could not use the Maps and it would always go to a different station from the last one, I was listening to. The car is still under warranty and honestly, it should've been an easy fix. However, instead, they did not fix the problem. They just told me nothing was wrong with it and the only reason that the Radio Station always changes is because it was the first Radio Station that's available . Anybody who has a new car knows that if you preset a station and you're listening to it it will be the same one plays when you get back in the car. It was like they didn't even listen to what I was telling them and they just brushed off what I needed to be done, and blamed my phone for being the reason why it wasn't working. When i took it to a different place within 5-10 minutes, they realize that I needed a software update and that it was not my phone. they even went out of their way to connect their phone to see what I was talking about not at Nissan service center!! no effort was put into my problem and the guy that I spoke to just kept speaking to me very condescending. Acting like i was the problem. It was the system . if I could give them zero I would. I'l never go here again. I even tried to reach out to the manager a couple time so I could explain to him, but never got a call and had to deal with the same rude guy up front. Also, when I picked up my car, my new screen protector was cracked that I just bought a few few days before and the paper that they put down on your car floors so they don't get oil or whatever in your car was crumpled underneath my seat so when I went to adjust my seat, it got jammed in there. Terrible experience.

To whom it may concern, and those who are looking at reviews prior to a future purchase. I want to…read morestart off by saying I got great deals on the warranty, and all My other packages because of the Holiday event. So, if pricing and deals are different, please keep that in mind. I Myself work in hospitality, and guest services. I came in on a Sunday afternoon on Labor Day Weekend and got the best attention from the staff there. Both Melisa and Abdullah went above and beyond. Melisa is Turkish so she speaks multiple languages, the reason I bring this up is because My mom only speaks Spanish, yet she could understand us and even would attempt to communicate with her. Same is to be said about Abdullah, except He speaks Dari, English, and guess what? SPANISH. That is only the Beginning, once the purchase was finalized Melisa proceeds to show you the car features, helps you with the Toyota app, and she even called me the very next day to make sure I was happy and fully content with my car and purchase. Thank you So much to the whole team at Toyota. I have attached both of their business cards so please ask for them personally.

I had a great experience working with my salespersonBasir Qasimi. He was very helpful, patient, and…read moreprofessional throughout the entire process. He took the time to explain everything clearly, answered all my questions, and never made me feel pressured. He worked with me to find a deal that fit my budget, and I really appreciate his help. I'm very happy with my Subaru Crosstrek and the overall experience. Highly recommended! If you're looking for a car, make sure to ask for Basir and Johan when you get there. I highly recommend them!

Just purchased a 2015 Nissan Leaf SV from Auto City as a third car for our family (daughter is back…read morefrom college for the summer) and I had an extremely positive experience from start to finish. The owner Sam came across genuine and helpful over the phone when I called to inquire about a 2013 red colored Leaf he was advertising at a good price. His personality and good nature over the phone helped motivate me to drive to Redwood City from Saratoga to see the car. When I got there the car was better than advertised so I was happy, but I noticed he had two more (newer) Leafs on the lot too, including a higher price newer 2015 Leaf in white (was my favorite color and options). He told me that one was not ready for sale yet and needed a couple of small fixes and not yet made fully ready to advertise, but I wanted it anyways and I ended up buying the one I wanted. The online advertised prices these days have to be very competitive to match the market out there and businesses usually post their bottom pricing online. His price advertised online was competitive with private party valuation that KBB gives. And as a dealership he provided the services of DMV registration and all that, so I now prefer to buy from him than from a private party. As I said the car was not fully done and ready yet - driver door remote didn't work and needed to be fixed still - but I needed the car so I took it with understanding that I will being it back two days later when he was originally expecting to get the part and have it taken care of. On my return visit two days later as promised everything went smoothly and the door lock actuator was replaced by his service provider, and my car even got a second wash before I pick it up. They do car detailing and ceramic coating at their location too, which I will likely bring my other (nicer) cars to get done in near future. Sam is a good man running a solid business and this small dealership is on my list of recommendations to my friends going forward. I wrote this rather long review to help a good business continue to do well.

Small dealership that sells used vehicles at a very reasonable price; unlike other dealerships the…read moreowner Sam takes pride in making sure the cars are in great condition and he usually finds cars that are very low mileage (for example I got a 2011 Hyundai Elantra with only 74k miles and one previous owner). Sam also worked closely with a non-profit I used to work at, and as a result helped change the lives of many individuals who otherwise wouldn't have been able to find an affordable, quality car. Anyone who has experience dealing with car dealerships and salesmen knows that a car salesperson with an altruistic side is hard to find. Final note, while the lot is on the smaller side, Sam has previously been open to keeping an eye out at auctions for specific types of cars if a serious potential client has requests. If you don't need a car right this second this is something to consider.

Very trustworthy, friendly and professional company, owner and staffs. Owner Eddie and his crews…read moreare very nice and precessional. We sold our Toyota Sienna here with very easy process. Price are very fair. Highly recommended! I will come back again if I need to buy or sell car. Thank you!!