When I forgot a conflicting appointment for my son, they juggled things around and managed to…read moresqueeze me in so he could still make both! Thank you! Been coming here for all our eye care needs for years, the only place I'll go in the area!

Great doctor and staff - straight to the point, very honest and didn't sell me on anything at all…read more I was hesitant to provide background that I started struggling a bit to see road signs at night due to it being my first time at an eye doctor. I was thinking any optometrist would try to sell me on a prescription (ridiculous I know - call me skeptical lol!) The testing took 15 min, very efficient. They caught exactly my issue, astigmatism. I do however have 20/20 so he explained that tho I may struggle in more dimly lit areas, glasses were not necessary! Gave me a prescription anyways in case I wanted to see clearer, but assured me my eyes are developed enough to not need any help currently. Great place! Would have given 5 stars, but their sanitization processes are lacking a bit. Things were a bit dirty - but I didn't mind lol!

Dr Butler is really nice and very thorough. He's highly recommended by my family. He's also the…read moreonly optometrist I've ever had who helped with the selection of glasses. He explains everything that he's doing and is very professional and knowledgeable. When I scheduled I was able to book multiple appointments for the same day, back to back, which is really convenient. The office is small, it's one optometrist, but there's seating in the front and plenty of parking. Plus it's located near a coffee shop, so you can get a drink afterwards.

Dr Butler is a thorough and patient man. I felt cared for and educated about my vision post visit…read more He explained things I could do to avoid eye strain and made som suggestions about what to seek in my next pair of glasses. The most important part for me is he didn't try to upsell me on anything. Just a down to earth honest man and as a result I will be coming here for all my eye care needs.

Dr. Sharma was a visiting doctor in my area. He was very friendly and made me feel welcomed. Dr…read more Sharma truly cares about his patients and made me feel very comfortable. Not sure if I can drive all the way down to this clinic in El Cajon, but will definitely find out the next time he's in town to have my eye exams. Thank you Dr. Sharma! If you are looking for an optometrist in the El Cajon area I would definitely recommend Dr. Sharma!

I had gone and done my eye exam at a Target Optometry in my area. The staff is very helpful but the…read morefirst time I went, the doctor did my exam and fitted me for contacts. Those were the biofinity brand and they were just too thick for my eyes and when I returned in a week I told him and he gave me different ones. Those didn't work either and I went back again. The next time I went, there was a different doctor and she fitted me for different contacts. Those also did not work, I was seeing blurry and they were uncomfortable. She told me that I may not be a good candidate for contacts. This was a little upsetting to hear because I had worn color contacts for fun before and they hadn't bothered me the way these prescription contacts were. FINALLY I went back and Dr. Guru Sharma was working that day and he told me that he would fit me with the right contacts the first time around and that I would love it. SURE ENOUGH they fit AWESOME!! He did a great job finding the contacts that worked for me in the correct prescription for my eyes. Thank you for doing your job well the first time. Had I seen him the first time in January when I had my original eye exam, I would have been wearing my contacts for the last four months now. Thank you again! And whoever goes to see Dr. Sharma, just know you are in good hands.

Dr. Deaner, trained at CAL Berkeley, is so kind and knowledgeable! Her staff is always very…read morefriendly. She takes the time to get a complete history and captures my eye and vision needs. This visit past Friday, she dilated my eyes and looked very closely at my eye and eye health. My vision changed slightly from last visit and I was eligible for complete glasses with my insurance. I'm excited to get my new Ray Ban eyewear! The manager, Leticia, runs a lovely office setting. Kent was sooooooo kind and helpful with my selection of eyewear and fitting when the glasses arrived!

Dr. Deaner and everyone at the office were attentive and very helpful. Vision test went well and…read moregot the scan instead of dilating drops, very worth it and less down time. Would recommend to visit here!

Thank you for saving and helping me time and time again. I have never came across a more caring,…read moreexperienced and educated office such as this one. I had a horrible experience with yet another optometrist and I learned my lesson that Grossmont vision center is the more caring and best optometrist in San Diego. Their remodel is AMAZING - I'm telling you come see for yourself how hospitable and amazing they are thank you Jenny, Debbie, Sarah, and Brittnay for always remembering me and having my back with any help I need!

After my first experience with Grossmont Vision I was so happy with the experience that I wrote a…read moreglowing review and posted it here on Yelp. I damaged my lens and went to Grossmont Vision for help. They ordered new lens on December 8, 2025. I still had no word from Grossmont Vision so I called on January 5, 2026. They said that there was a mix up and the lens would be here for me immediately. After another two weeks I called again and they went on about how the lab made the mistake for the delay. I asked why no one from Grossmont Vision didn't follow up with the lab when the lens didn't arrive on time. Once again they blamed the lab for the month delay. Then they said that they had the lens in the store. They never called me to tell me that the lens were in and I again asked why they didn't call my. The person from Grossmont Vision said in an angry tone "Your lens are here in the store if you want them. Very poor customer service on my second visit and they avoided any accountability for the bad service. I no longer can recommend Grossmont Vision Center.

So during this whole pandemic I managed to have a very serious and critical corneal abrasion by…read morerubbing my eye too hard and my sleeve cut my cornea. It then got infected and was one of the most painful experiences in my life. Dr. Amini was the first person I contacted because she was recommended through family and a mutual friend. Dr. Amini saw me while practicing the safest methods possible amidst the pandemic. She immediately identified the problem through a quick and thorough panel of tests, prescribed the best medications, and easy to follow directions. In the picture you can see the middle portion which is lighter in color. That was the tear! Like half the cornea! Not gonna lie I liked wearing a eye patch and looking like a pirate for a week while my eye healed-that was mostly my idea. After a few follow up appointments I was as good as new in 2 weeks time. Honestly a great doctor with safe practices and very friendly/professional staff.

I went to Dr. Victoria Vuong. She and the staff are very…read morenice. Dr. Victoria Vuong, I would go back to her And have her check my eyes again. I can see great now because of her and she takes her time. I will be back for my next visit with Dr Victoria Vuong. Thank you PS that was my first time there. Plus Eye glasses world is in the same building.

I had an incredibly frustrating and unprofessional experience at LensCrafters, and it was a…read morecomplete waste of time. A few days before my appointment, I came in to ask questions about my insurance and options. One employee was genuinely helpful and told me I'd receive $200 off my contacts if I purchased glasses. That information was the main reason I chose this location and scheduled my appointment. When I returned for my actual visit, the tone was immediately different. The front desk was dismissive, and once I was taken back, the majority of the staff was flat-out rude. The employee who originally helped me wasn't there, and every interaction after that felt like I was inconveniencing them just by asking questions. To be clear, the doctor and the male technician were the only positive part of this experience. They were both kind, professional, and genuinely helpful. Unfortunately, everyone else I interacted with completely overshadowed that. When I mentioned the $200 promotion I was told about, the staff acted like I made it up. They questioned how I "heard about it," then openly talked badly about their own coworker to me, saying she's "really old" and often gives incorrect information. That was extremely unprofessional and uncomfortable, especially said in front of other customers. Instead of trying to help or clarify, the staff seemed to gang up on me. I was there with my mom, and neither of us felt respected. Getting basic answers required far too much effort, and no one showed any interest in actually helping. To make matters worse, when I finally tried to order glasses, I was told I couldn't get the frame or the color I wanted. When I asked if they could check availability at other locations, they said they couldn't do that. No alternatives. No solutions. Just dead ends. I already don't enjoy going to the mall because the environment feels rundown and stressful, so for me to make the effort to come in and be treated this way made the experience even more frustrating. Between the misinformation, rude behavior, and complete lack of customer service, this location is not worth your time. If you plan on using this company at all, do yourself a favor and go to another location. For what it's worth, Roger the manager was polite, but the behavior of the rest of the staff needs to be addressed, it's a clear reason why this location loses business.

Beware when going to Iris Bright Optometry inside Lenscrafters at Parkway Plaza…read more I went in for a checkup visit and a new prescription in early October. After wearing my new glasses for 4 days, my eyes started to feel strained all day and I was experiencing headaches. I went in for a follow up with the optometrist and received a new prescription. After wearing the second new set of glasses, I experienced the straining and headaches again. I called and was asked to make an appointment for another follow up visit with the optometrist a couple of days later. When I arrived for that visit, I was told that the optometrist would not be seeing me and that he would not be giving me another prescription. It would have been nice to know this before I arrived for that visit instead of being surprised by this news when I arrived. I'm not sure what the reasoning or thinking was here, but I certainly do not feel like I was a valued and respected patient and customer. I received a full refund for the glasses I had purchased from Lenscrafters. When I asked for a refund for the $54 co-pay for the optometrist visit, I was told that I would have to speak with the manager of the Lenscrafters location and was told that he would be giving me a call. Nearly a week later, I still have not heard from the manager. I am now left with a prescription that is no good and will have to pay the full price out of pocket for a visit with another optometrist somewhere else. I have been wearing glasses for 30 years and have visited optometrists and purchased glasses through Lenscrafters many, many times (when my insurance has allowed it). In all of that time, I have never experienced anything remotely like this. This has been a truly disappointing experience. I will never do business with this Lenscrafters location again and am considering not visiting any other Lenscrafters location in the future.

Got a nice, patient demonstration of a new technology. The store can do all normal optician…read morefunctions.

I had a appointment with Dr. Makor and she is the sweetest! I was a little nervous to get my eyes…read morechanged because it's been a while and at another location I didn't have a good experience. Dr.Makor makes you feel like a friend you haven't seen in a while. She helped me feel calm and made me laugh a few times. She is worth every penny! I felt she listened to all of my concerns and answered all my questions. The lady in the front that stalls the glasses I wish I remembered her name. She was so sweet! She was also very helpful and patient. She deserves a raise!

I have had outstanding experiences with the caring people at Dr. Grazian's office. Dr. Grazian…read moretakes the time to get my prescription correct so I can see well. My glasses got a chip in them and they were so responsive in the office to get them fixed. Mark's customer service especially made all the difference. He is very caring and knowledgeable. The lenses were replaced, and the pairs of glasses I've gotten have all worked well for me. The people at this office are all very kind, caring, and provide excellent customer service. If there's any problem, they take care of it. Thank you Dr. Grazian and staff!

I have been trying to find a competent and precise optometrist over the last 10 years, and after…read morehaving dealt with several others who couldn't get my contacts and glasses prescriptions quite right, Dr. Grazian understood my concerns and expectations, and did an amazing job to get them right. In fact, he even assisted me in correcting my reading glasses prescription from the VA at no additional charge. Although their office may be more expensive than others, in this case you do get what you pay for. I would highly recommend Dr. Grazian for any like me that aren't willing to compromise on their eyeglasses and contacts prescriptions. His staff is very helpful as well.

Absolute scammers…read more I want to preface this review by saying that everything that happened to me today happened last year when I ordered my contacts through them as well. That time, I chalked it up to a misunderstanding. This time, it's clearly a scam. Several weeks ago I got my annual eye exam. My prescription didn't change much, just a few degrees in one eye. Still have an astigmatism in the other. I have been wearing the same brand of contacts for years. The doctor asked me if I liked them. I said yes. We had a whole conversation about them being bi-weekly, and her double checking to ensure that I liked that. Then, she trialed me on the updated prescription. This part is important--I opened the trial contacts myself. I tried 3 different ones, just different numbers, *ALL THE SAME BRAND*. I know what they look like, I've been using them for years. My trial was the same as what I always use, what we discussed, and what I asked for. Flash forward to picking up my contacts. I pre paid when I ordered. When I arrived at the store, I look in the bag and the first thing I notice is that there are not enough boxes for a year supply. There are. 12 pairs of contacts. I pick up the box, and it's not my brand. It's the store's own personal brand. Not only are these monthlies, but they're a whole separate brand. I tell the girl at the desk (glass, black hair, shorter) that these are the wrong contacts. While she was professional enough, I do want to say that she was very passive aggressive with me. She told me that the doctor trialed me on this brand. I told her I opened up the contacts myself and that the doctor and I had a whole conversation about it, and that is factually untrue. She just says "okay" and then continued to say FIVE MORE TIMES that the doctor trialed me on this new brand and that I'm wrong. I shut it down each time. Anyway, I ask for my correct contacts, and come to find out that the doctor put it IN MY PRESCRIPTION that I can only have this brand. In my literal prescription, the thing that I should be able to take to any store, she noted that I can only have some soft flex thing or whatever that's in their own personal brand. This is absolutely crazy to me, which I made sure to tell them. I straight up asked to girl helping me "does this not seem like a scam to you? To say that I can only have the brand made by your company?" She didn't really have much to say about it. It was very clear that she thought I was the problem, when they're the ones running a very clear scam. I stayed until they changed my prescription to take that out. We never discussed this brand. Never discussed soft flex. The girl at the desk tried to tell me that my old brand wouldn't work for my astigmatism, but I told her the astigmatism isn't new, and that the brand does cater to it. She did a quick check to very quickly realize I was right. They tried to order me the correct contacts, but I had them refund my order entirely and give me an updated prescription to take elsewhere. This place will never, EVER be getting my business again. It feels like it should be illegal to put that I can only have this company's brand in my official medical prescription. Absolutely absurd. I'm sure they get a kick back from selling their own brand somehow, especially since this happened to me not once, but twice. And on the second time, I clarified with them at the order that I wanted the same brand I always wear, and they confirmed that's what I'd be getting. I walked out of there nearly an hour later with no contacts, and an absolute disgust from this company and Doctor Diem Tran. They should be ashamed of themselves.

america's best is a stretch. used to go to eyeglass world and had no issues. the staff was friendly…read moreand helpful. my lenses were changed out in less than 48 hours. the price was very affordable when paying oop. now that they changed they wont change my lenses cause my frames are designer. they had a long list of frames they won't do. they always had you sign a waiver and they charged you extra for your own frames, so not sure why the negative switch. hope their corporate sees this cause they lost a loyal customer. *2 stars cause their employees are always helpful and knowledgeable