I nearly died when I realized I had messed up my external drive so bad that it shut my computer off…read moreevery time I plugged it in. All the pictures and videos of my family gone forever. Then I found File Savers. Is it expensive? Yes. Is it worth it? For sure. They dissected the drive and retrieved my past. The communication was constant and the process was fast. I would trust them again in a heartbeat!!

File Savers Data Recovery recovered close to 800 GB of personal data from an external hard drive…read more The heads had failed in the drive and had likely cause File Savers Data Recovery recovered close to 800 GB of personal data from an external hard drive. The heads had failed in the drive and had likely cause damage to the disk. This company works out of western Montana and only uses locations in different states that serve as drop-off locations and shipping points. The drop off location here is just a business center above Marsh, who have nothing to do with File Savers. The receptionist wasn't even going to give me a copy of the shipping label or any type of official receipt or document. I just ended up asking for her name and signature with the date on a scanned agreement for File Savers. The company has told me since the original post that they are going to provide more concrete drop-off receipts in the future. Throughout the entire process, File Savers representatives were very professional and were in constant communication. I received regular phone calls and emails tracking every step. They do an analysis of your equipment upon arrival, and give you the quote before doing any work to have the option to proceed or not. There are 3 quote tiers with price ranges that are representative of the speediness of the recovery. Inside the slowest tier's range, my quote was at the high end at $1100. I was hesitant and they offered to put it behind all of the other work they have for a reduced price of $920. They ended up recovering ~83% of my data after a "catastrophic failure" and they re-imaged it to a new hard drive that I had purchased and mailed to their location in MT. I was thankful for the critical data they managed to recover. I was skeptical of their legitimacy because there is really very little concrete information on their website or communications. I requested their tax information and proof of insurance, and after a heated discussion, the File Savers rep reluctantly provided them. After some personal PI work, I verified that their insurance was up to date, but the MT Secretary of State office reported that they had been involuntarily resolved for failure to file for certification by the state. All in all, the company is legit, they do satisfactory work, and they are very customer friendly. Their quotes are expensive, but the company justifies their prices in accordance to their advanced facilities, experience, and range of services. Although, it is always best for you to do your research and evaluate your options for the best price for work. Best of Luck.

Steve was very helpful in assisting me, over the phone in clearing my print queue on my printer;…read moreso, that I was able to continue using it to work from home. Very patient, as well. Would definitely recommend him, and will keep his name/number in my phone in case I need his services, again!

Steve has been my computer doctor for over 10 years. Steve is the most knowledgeable and…read moreexperienced in Indy! I don't know what I would do without him. I highly recommend Steve for any of your computer needs. He's the best around!

After examining and diagnosing my PowerBeats Pro ("device") MacExperience breached a written…read morepromise to repair my device. On August 15, 2024, I brought my device into a MacExperience shop with a pairing issue. The clerk observed the pairing issue and advised that my item was under warranty and would be repaired. The "system" was down, so I hand wrote my name, email address, mailing address, and phone number on a sheet of paper that contained no disclaimer or "fine print." More importantly, the clerk, after examining my device, wrote "won't pair" as my device's issue. As detailed below an shown in the exhibits, MacExperience (1) confirmed the diagnosis and (2) provided written assurance to repair or arrange for the repair of my device. On August 16, 2024, I received the following update from MacExperience: "Our technicians have diagnosed your repair and ordered part(s). Once the part(s) have arrived, the technician will begin the repair and you will be notified when the repair has been completed." (See Exhibit B). On August 19, 2024, I received the update that, "Our technicians have shipped your device to one of Apple's repair centers for repair. Most mail-in repairs take 5-10 days from the time they are shipped to be completed and returned to our store." However, MacExperience, notified me that would not honor their written promise because an Apple technician detected "liquid damage" with no further explanation. Neither the MacExperience clerk nor I observed any liquid damage when the MacExperience clerk examined my device; again, after examining, he wrote "won't pair" on the intake form. When pressed on honoring its written promise, MacExperience blamed "automated notifications." Keep this lack of integrity in mind when determining where to go for a Mac repair.

These guys really saved my cheese when my trusty 9-year-old MacBook suddenly bit the dust last…read moreweek. As a freelance writer, my laptop IS my livelihood. I couldn't start it up at all (nor could the Apple Store), and desperately needed to access a bunch of work in progress, invoices and other valuable info from my desktop. (Full disclosure, I went to another provider first, but they wanted to send my whole laptop off somewhere remote for evaluation and I wasn't comfortable with that.) I dropped it off here and they called within 24 hours to let me know they were able to recover pretty much everything I needed. I picked up the old laptop and an external HD with the data saved onto it later that day. These services aren't cheap, but the quick and successful recovery was totally worth it to me.

Gary, Austin and Sam are wonderful to work with. The are very knowledgeable, helpful and…read morecourteous. I have used their services several times in the past year on five different computers and I wouldn't go any where else!

From the owner: We Specialize in: Virus & Spyware Removal…read moreRepairs & Upgrades Home & Business Networking Small Business Servers Protection & Security Backup & Recovery Solutions Data Recovery

Very reasonable prices and the guy working was super friendly. Would recommend this place to others.read more

I went here based on good Google reviews and proximity to where I live downtown. The guy is SO…read morefriendly and genuinely cares about your situation. He is funny and gives personal advice as if it were his laptop. They provide free diagnostics. He didn't apply any pressure to purchase anything, so I was able to peruse freely and make an easy decision. He does provide electronics recycling or resale if you're ready to get rid of your old device. He was responsive when I called to make sure they were open on a holiday. The signage within the strip mall (called Zone31) makes it easy to locate this storefront, and parking is plentiful.

Tanya was very helpful and responded to my request for help promptly. I would recommend her…read moreservices!

I worked with JFC to wipe and donate my PC. They were punctual, professional, and very reasonably…read morepriced. I can highly recommend their services.

It's very rare for companies go the "extra mile" to help their customers! Despite a broken laptop,…read moreI felt confident that they truly valued their customers. The motherboard on my laptop was fried and since my laptop was older, a replacement motherboard was unavailable. I had another identical laptop that I no longer used, so I asked if they could take the motherboard from this laptop to fix the laptop I brought in for repair. Within a few hours, they made the swap and also fixed some security software issues detected. A $55.00 deposit is required & deposit applied towards the charges to repair. Within a matter of a few hours, my laptop was working again ... better than ever and no additional charges incurred. The staff go out of their way to clearly explain issues found and work with the customer to resolve expeditiously! I would highly recommend and will be back if future issues encountered.

From the owner: Did you drop your laptop or spill something on the keyboard? Computer doesn't turn on, or won't…read morefully start? Do your pictures seem to be gone forever? Or, did one of the numerous scammers out there trick you and you need to secure your system? Call us, we can help! We Fix Computers. Servers, Laptops & Desktops. We clean viruses, we fix broken screens, we optimize, we support networks, we get rid of computer challenges. Trusted for 15+ years to to fix and maintain technology for homes and small businesses, give us a chance to earn your trust along with our many repeat customers. We're friendly and won't overwhelm you with tech-speak! If you dig around and read the reviews that this site has decided to hide after we stopped paying them for advertising, you'll find that they are all from happy, satisfied customers with real experiences and positive outcomes, despite the supposedly impartial algorithm that decides to randomly hide reviews that don't meet undefined guidelines.

The nicest person I have ever met. Knowledgeable, considerate, with a wide range of experience…read more Needed help obtaining control over all my data and he knew exactly what needed to be done. Affordable, accurate, trustworthy, professional. Huge thanks!

My experience with Maranatha Tech was great. The team was professional and quick with the service…read more Using their skills and experience, they were able to diagnose and correct the issue.