I was getting increasingly aggravated with my laptop's performance ever since it switched to…read moreWindows 10. I tried to read articles on how to fix the quirks myself, but finally decided I needed professional help. My dad had used Computer Overdrive in the past so I thought I'd give it a go. They are a small locally-owned Speedway business which is a plus. Computer Overdrive also takes a look for no charge with a free diagnostic check. And when repairs were made, it was much more affordable than going through Dell like I had in the past for another issue. Laptop was dropped off Monday morning and is back in my lap Friday afternoon/evening. The time felt a bit long, but that may have just been my Netflix withdrawals kicking in. It indeed turn out to be that since my laptop was bought with Windows 8 (which I loved, btw), it was still trying to work in the background even though it updated to 10 and was causing a conflict. So happy to be able to do all the things I like to do online now without it dropping my wifi connection and giving me network errors. They gave it a tune up and even installed some extras for me it appears for keeping the laptop clean and secure. I had similar in the past, but the icons on the desktop disappeared as well after the Windows 10 crapdate. So if you're like me and aren't quite up to scratch on the latest technology and need a helping hand, this is the place. No long lines or a myriad of 800 numbers to call that transfer you all over to other countries like Dell and the horrid Geek Squad. Just drop it off and it's done in a relatively short amount of time at a good price. I will return if Windows decides to sneak an 11 version on me.

Extremely patient and helpful. He assisted me with troubleshooting over the phone. And then when I…read moredropped the machine off to him, he identified and repaired the issue very quickly. He did this all free of charge(because the solution was so simple). An extremely professional and helpful gentlemen

I had woken up to my PC not turning on despite having no known problems since it was built. I found…read morethis location on Apple Maps and it wasn't too bad of a drive. It was odd having to go into an apartment instead of a shop but as soon as I got to know Mr. Patel all my worries vanished. He began trouble shooting right away and discovered the problem within 30 minutes!! He explained exactly what he was doing which was helpful as I'm a student working towards a tech degree. It was pretty quick service and overall an awesome experience. He had advised what the best fix was and didn't charge me anything for diagnostics. However I still gave him a $10 tip for being efficient, kind and experienced. It may seem strange going to a repair technician working from home but I can assure anyone reading as a young adult I felt safe and content with the service I received and recommend him greatly. I plan to use his expertise should I have another problem!

I wish I got his name, but the guy working today was phenomenal. Super kind and understanding of my…read moregeneral lack of PC knowledge. Helped me figure out exactly what my problem was and gave me great advice. Thank you so much for your help, I enjoyed our conversation, too! I'll definitely be watching star ship troopers tonight. I definitely recommend this place to anyone with PC troubles. I've already recommended it to all of my friends with PCs!

Very reasonable prices and the guy working was super friendly. Would recommend this place to others.read more

Dave and his colleagues at Indy Computer Guru have been treating and maintaining my small business…read morecomputer networks and hardware for nearly a year now, and I've got to say, for once in my life, I finally don't hate IT. What a relief, knowing I've found guys I can call who can properly diagnose what's making my computers angry, and permanently fix it within a reasonable time. I haven't priced Indy Computer Guru vs. their competition, and honestly I don't care, because I trust IC Guru.

I have had excellent service and help for my computer. I needed a new screen and new virus…read moreprotection. Mr. Redmond serviced my computer with wonderful professionalism and expertise. Thanks for the great work. Joni Atkinson

Incredible! I was worried I had lost everything and Kevin was able to not only replace my hard…read moredrive but save all my files and transfer them over to my new HD. 5 stars!

I can't say enough about Nerds on Call. I thought my laptop was completely broken due to its age…read more I spoke to Kevin on 11/6/25 and he was able to restore everything! I had my laptop back the next day. He was so helpful and knowledgeable. Over 25 years of experience and it showed. I definitely recommend this business.

Awesome experience with Jason. I asked him to take a look at 2 of my laptops and he gave me a…read morediagnosis for both the same day I turned them in. He's an honest guy and didn't try to upsell me on any unwanted repairs/improvement.

I dropped in yesterday to get some help changing my sign in details on my Apple account after…read moreclosing a business. Sean figured it out quickly and made a couple of other suggestions to make my online life easier. I just moved to Indy from out of state and worked with the same Mac guy for 20 years. I feel confident that I've found my new Mac guy.

After examining and diagnosing my PowerBeats Pro ("device") MacExperience breached a written…read morepromise to repair my device. On August 15, 2024, I brought my device into a MacExperience shop with a pairing issue. The clerk observed the pairing issue and advised that my item was under warranty and would be repaired. The "system" was down, so I hand wrote my name, email address, mailing address, and phone number on a sheet of paper that contained no disclaimer or "fine print." More importantly, the clerk, after examining my device, wrote "won't pair" as my device's issue. As detailed below an shown in the exhibits, MacExperience (1) confirmed the diagnosis and (2) provided written assurance to repair or arrange for the repair of my device. On August 16, 2024, I received the following update from MacExperience: "Our technicians have diagnosed your repair and ordered part(s). Once the part(s) have arrived, the technician will begin the repair and you will be notified when the repair has been completed." (See Exhibit B). On August 19, 2024, I received the update that, "Our technicians have shipped your device to one of Apple's repair centers for repair. Most mail-in repairs take 5-10 days from the time they are shipped to be completed and returned to our store." However, MacExperience, notified me that would not honor their written promise because an Apple technician detected "liquid damage" with no further explanation. Neither the MacExperience clerk nor I observed any liquid damage when the MacExperience clerk examined my device; again, after examining, he wrote "won't pair" on the intake form. When pressed on honoring its written promise, MacExperience blamed "automated notifications." Keep this lack of integrity in mind when determining where to go for a Mac repair.