I can't imagine anyone finding a more qualified, knowledgeable, xp3rienced, and trustworthy computer technician wrapped up in a caring and friendly person.
Some 20+ years ago, when a "big box" store couldn't fix issues with my first computer, I saw Mike's sign on the way home and called him. I took my computer in, he fixed it, and ever since, none of my computers have gone anywhere but Mike's Computer Solutions.
Over time, Mike has built a computer, made house calls for proper setup, given advice on equipment and programs to purchase (and also those to avoid,) in addition to fixing "simple" items over the phone, and the more involved ones in his shop.
As knowledgeable as Mike is and as ignorant as I am, he has never "talked down" to me. He works very hard to explain things in terms that even I---often the reason for the computer problem in the first place---can understand.
Mike always gets my approval for work he plans to do before starting, and if anything else is needed along the way, he calls to get my permission. When I pick up my computer after the work is finished, Mike informs me of anything I will need to know to get things going when I get home from his shop.
And speaking of Mike's Computer Solutions shop, don't be misled by the small business space. The work Mike does in that space is excellent. As an added bonus, he never overcharges for his work! read more