My thumb drive broke. I called that morning and was able to get in that morning and have him look at it. He explained what he was going to do and told me to give him an hour and within an hour I had heard back from him. He was able to fix my thumb drive saving me thousands of hours of time. Very friendly and great customer service. I hope nothing like this ever happens again but I know who I'd go back to if it did. Would recommend again and again! read more

If I could rate it a zero star I would! Marvin is an absolute fraud who also is very unprofessional! Linked down blow is a video of Marvin telling me to go "f myself" after just calling to ask for an estimate of my personal device he had in his care. This man is an absolute Fraud and is likely to break what he touches!!!! Update: It unfortunately will not allow me to attach videos of phone call but I can assure that If anyone would like to see how Marvin speaks to his clients I'd be happy to email the video! Just ask and I'll send my email along side the video for proof. Marvin tries very hard to intimidate people who are just in need of his services by threatening to add charges to their totals for no reason especially when he never fixes the problem and only adds to the issues! Also calling them very vulgar names! If you want my honest opinion you have better luck just trying to repair your device on your own or taking it to another shop as Marvin is the worst for customer service and to provide you with help! read more

Ballard Computes - In his own words! - Data Recovery Near Me - Indianapolis, Indiana

I went in to see if Marvin could read the data from an hard drive. He agreed to the service, pulled out an adapter and plugged up my old drive and my new drive (For the data dump). He agreed to the service of transferring my data. As the computer was calculating how much time it would take I asked him the price for this service and he said $200. I politely told him that I didn't have $200. I was expecting to pay $50-$75. Why? Because the last time I was there he charged me $50 to trouble shoot and change out the RAM in my computer. That took an hour! He got mad and said it would be $100 for him telling me that my drive was readable. What the hell!?! When I asked him for my drives back he got upset and aggressive. He made it seem like I was trying to get the secret sauce on how to read the hard drive so that I can go and to do it myself. I could have and should have asked GPT how to do it. I didn't want to do it myself but I also wasn't going to pay $200 for the service. There's no clear pricing ANYWHERE. When I asked him why it's this much he said "I shoot off the hip because this isn't Best Buy". Is Marvin great at what he doe? Yes. Does his system need to change and be more consistent? Absolutely. The attitude he gets when he feels frustrated is alarming. I don't like white people getting angry because they can call the cops and lie. read more

Competent, quick, reasonably priced, and a nice guy. What more could I ask for? But by being concise, I am not allowed to post. These extra words should allow me to post a review read more

He is the best if you need help building a pc or you having problems he is the guy friendly guy amazing

Great experience with Marvin. He's a consistent communicator, responsive, personable and knows his stuff. I brought my laptop in for a repair and he turned it around super fast with no fuss, great price too. Highly recommend and I'll keep using him for any of my computer needs! read more

Do not use this guy. I asked about a time frame of when a computer would be done, and he absolutely went off of the deep end. He called me on the phone and was screaming and calling me every foul name in the book, it didn't get any better when I arrived to pick up my pc. This guy has 0 customer service skills. read more

Marvin is knowledgeable and has solved various problems for me in the past. However, we have not communicated effectively and he can be difficult to work with. I will not be using Marvin in the future. read more

Great work, fast professional and great personable customer service! Thank you! He was able to fix my phone fast luckily split!

Marvin Ballard is very easy to deal with. He listens patiently and is extremely knowledgeable about computer issues. Within the first 10 minutes of looking into my laptop, he identified a problem that has been causing me grief for the past 6 months (since the guys from Geek Squad at Best Buy installed a new hard drive & installed Windows 10, BUT they neglected to also install/update the driver for my touch pad.) My touchpad became so weird and frustrating that I was ready to get a new laptop. But Marvin fixed my touchpad issue and also found SO MANY of my photos that the Geek Squad said they transferred to my new hard drive (but the photos DID NOT transfer over and I was heartbroken about that). But again, Marvin fixed that too by finding all the photos (still residing on my OLD, corrupted hard drive) and transferring them to my new hard drive! He also told me about a great anti-virus program (Malwarebytes), and a photo-duplication program (MindGems) which is efficient and easy to use, and will free up SO MUCH space (as I have a cray-cray duplicate photo situation that I haven't been able to get control of until now). Marvin is kind, smart, efficient, and SO knowledgeable about computer stuff! He really helped me out and saved me from having to buy a new laptop! read more

Since he wanted to LIE and say I throw a computer on the floor.. he must have forgot I recorded the whole thing! Here are the screen shots of what he says was me throwing a computer ... LIAR! read more

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I recently had a battery replaced in my iPhone 6S. Super responsive, super quick, and great customer service. I can't say enough good things about this place. I was especially impressed that he hooked up my phone to check if a battery was even needed. First act is to verify if service is needed, not just jumping in? He's there to fix what's needed, not to break what's working. Ping them with a message and he'll get back to you - quicker than anyone else. read more

Once my MacBook started having some issues, I decided to do a search on local repair stores. Ballard had and still has the best rating and reviews I could find. After my experience here, I have to say the reviews do hold up. Marvin listened to what I had to say about my computer and then called me about what he had found less than an hour later. He gave honest advice and opinions which I appreciate. I highly recommend Ballard Computes and would recommend him to anyone in need of computer repairs. read more

Marvin is awesome! I had a 2TB Seagate external that refused to mount so I couldn't even use software to recover any files. Disk Utility also could not find the drive. Marvin took it apart, removed a troublesome dohicky, plugged it into his station with a special cord, and recovered my data. Now I'm eyeing all those other drives and computers I have that quit working LOL! read more

Marvin was the most helpful computer repair person I have ever used. He is knowledgeable and helpful and honest. He solved my urgent PC problem immediately! He gave me tips on things to consider with my pc and even answered questions about my iPhone. I will definitely use them again for all of our phones and laptops. read more

I needed to get the hinges on my laptop replaced. I took it to a place called Computer Express on E 82nd where they charged me $45 to even look at it...now the $45 went towards the cost of the repair had i chosen to get it repaired there, but they also told me the part they had to get only came from China and that it would be around the 1st week in Aug to before I got it back (i took it to them on 7.13.23), and that it also would cost me $350 to repair. I took it to Ballard and he had it back to me on 7.18.23 for $100 bucks cheaper! And then he gave me an additional discount because the part he ordered was the wrong color. I love that he tracked down the mistake and owned his part...I LOVE when business owners do that! Anyone asking me about computer repairs will be directed to Ballard Computes LLC and i will MOST DEFINITELY be coming back if my laptop needs more servicing. AWESOME SERVICE!! read more

Great service and good value. Very knowledgeable. Our computer is now working better than ever. Thank you, Marvin!

Knowledgeable and extremely honest. Had my sons laptop fixed and running even better within a week!!! Will definitely recommend and use Marvin again for future repairs. read more

Marvin is quite knowledgeable and educational in the way he explains what he is going to be doing to repair your computer. My laptop's hard-drive had crashed. He was able to save all my data, and install a brand new hard-drive into my existing laptop, for cheaper than buying a new one, plus reload all my previous information, including my passwords. He guarantees his services. He's affordable. He has a strong following of returned users, and great reviews. His work ethic speaks for itself. Highly recommend! He's definitely gained a new customer, for years to come, in me. read more

I cant say enough about Ballard's Computes. After having an accident with my old laptop Marvin suggested getting a new laptop from Costco's. Bought the brand he suggested and after he did some quick installs I have the fastest computer I have ever owned. He did this work while I was at his place of business and now I am good to go. Would highly recommend this company. read more

Amazing - great work and good customer service!!! Worked us in right away and fixed our device while we waited.

Marvin was so amazing, I called and he quoted me and fixed my phone not even within the hour but within the thirty minutes. He was extremely honest and checked everything for me, I cracked my phone and ruined the LCD and it been working perfectly ever since . Couldn't be happier I would highly recommend this place to everyone ! read more

Thank you for repairing my daughters IPad screen (and frame!), it works like new! I was very pleased with the quick communication and eagerness to make sure it was in perfect working order. I hope I won't need your services again in the near future for another shattered screen, but I'm glad to know your there if we need you again! I would recommend Marvin to anyone- he's reasonable, upfront, and a nice guy! read more

Fast service for a one man company! I've had my computer debugged and my iPhone screen repaired here; I'm satisfied with both services. He's got fair prices and does the job right! read more

Ballard Computes - Data Recovery Near Me - Indianapolis, Indiana

I highly recommend Marvin and his repair services. I received his information from a friend last year after cracking my iPhone screen. Marvin quickly repaired it for us while we ran a short errand nearby last year. And then this week my iPhone was dropped in water and so this morning at 8am I called Marvin and he said to bring it on in. He dried it all out and determined that it had no life left to it, for free. And today I also took my iPad in with a cracked screen and he promptly fixed that for me too. Superb service from Marvin. I recommended him to a friend of mine and she also had a phone screen fixed today. Ballard Computes is on 88th and Hague road in a grey building with white columns out front. read more

After my review I realized up until that point the only thing that was not fuctional was the on off button. I realized afterwards that my Internet stopped after it was worked on. When I went back I was told it was a throw away. Despite on my email it stopped working exactly at the same time he worked on it. I'm very disappointed and it would have been different if the Internet was not working prior to the technician working on a totally different issue.i won't be back. read more

Marvin is a man with a lot of knowledge and experience on computers. He charges fairly for his services and he's also a workaholic so he won't hesitate to get the job done. One thing that's more important than those things is that he's honest. It doesn't matter if you have the best PC tech in the world repairing your computer, if you can't trust him then all that knowledge and experience means nothing. Marvin is the trifecta: Great work ethic, honesty, and knowledge. I highly recommend you go to him with any PC problems! -Carson read more

Marvin fixed my laptop in 24 hours and at a better price than most other businesses in town. Highly recommend going to him with any of your laptop repairs. read more

When my MacBook fell and my screen went black, I went through the normal stages: panic, scouring the web for answers, and going to the Apple Store. Apple directed me to Mac Experience, who wanted to charge me something like $70 just to run diagnostics (after a few days on a shelf), plus the cost of repairs. That's a lot of time & money to pay if you don't even know if your computer can be repaired. Pass. That was when I found Ballard Computes on Yelp. I sent an email around midnight and woke up the next morning to a reply! Marvin talked on the phone with me about what the problem might be, quoted me a total price that was extremely reasonable, and said he could have it fixed next day. Wow!! Sadly, after looking it over that afternoon it turned out that my Macbook was beyond repair. RIP. Marvin was professional and patient as he talked me through the diagnosis and answered my questions. All this he did for free. I was so grateful for the prompt replies and gracious service I received during a really stressful situation. No one wants to feel their tech emergency is being taken advantage of, which is why discovering Ballard Computes was such a relief. I know who I will be calling with my tech repair needs from now on! read more

Marvin is a genuine person. He thoroughly explained resources that could help alleviate my problematic computer. I will definitely see him again for my computer needs! read more

I was out with friends and dropped my phone. The screen completely shattered and it was in an Otterbox! I panicked because A - my phone is completely unusable and B - I'm about to leave for a road trip in two days and needed a working phone. I quickly searched for repair shops for a reasonable price. I kept seeing Ballard Computes with great reviews. I called in the morning hoping to miraculously get in that day. Thinking that it'd be a long wait and/or an astronimal price (like a couple of the other places I called) I was thankfully to go ahead and come on in. It didn't take too long to get my screen fixed and it really was at a great price compared to many other places. I was so happy with the service that I referred my friend to go there a year later for a screen repair. I also recently recommended a friend to see if he could get his hard drive replaced here and we found out he could! I really trust Ballard Computes with my Mac products and really appreciate the customer service. He tells it how it is, quotes a reasonable price, gives tips on how to take care of your items, and does a great and quick job! read more

Marvin was great! My MacBook Pro had been running slow so I was almost ready to buy a new one but I made a last ditch attempt to save it and called Marvin. He installed a new solid state drive and my laptop is like new again! He gave me so much info on my MacBook and how to use it. It's like I had a mini training class! I had a list of questions to ask him and he answered all of them and more. He checked my memory, check for malware, cleaned my laptop and made sure everything was getting backed up to the cloud all for an outstanding price! I highly recommend you give him a call if you have any issues or are ready to through your laptop out the window like I was. read more

I would strongly recommend using this business to fix your iPhone iPad and any other smart phone/laptop. They were able to fix my daughters iPhone screen in less than 15 minutes, not sure this is typical, but great customer service and very fast. Great for yelp, and easy to do business with. Five stars all the way. Thanks! Andy H read more

Marvin Ballard is the best. He diagnosed the problem with my laptop and could have replaced the motherboard, but given its age, he did not believe the repair cost would be worthwhile. Marvin did not charge anything for his efforts. read more

Looking for any electronic maintenance and not sure what to do or need suggestions and professional, honest advice? Definitely check this place out. Marvin is a great guy. He's honest, explains things that you don't understand, answers any questions, and is pretty good on price in terms of making sure that you're in a ballpark range. The best part: he's super quick. My mid-2009 MacBook Pro was running due to age (understandably). I needed a quick fix as I didn't want to buy a new computer. I called up Marvin and in less than a day, my MacBook Pro was up and running again, for a reasonable price. I appreciate his honesty. My work computer also needed maintenance (a hard drive replacement), so we took it in, and he was very honest in saying that it wasn't worth the money to upgrade it so might as well just get a new one. He also suggested brands to avoid and brands to go for. He doesn't try to take advantage of you, which usually lacks when it comes to electronic maintenance. He's fixed a friend's iPhone broken screen, twice. Be sure to mention that I referred you via Yelp and he'll give you a discount (or at least did for me)! read more

HIGHLY RECOMMEND! I think his name is Marvin which is good because I was starvin' for a good deal to fix my iPad screen which had cracked. This is a man who runs his business out of a kitchen in an office building. This is small business at its finest and I love it. Marvin fixed my cracked iPad screen in about an hour (I let him keep it for a day because I left the area). He charged me $80 and gave me a new case and a microfiber cloth. The big companies usually charge $130. Don't waste your time and drive straight to Marvin. Get me Ventnor and Atlantic because with Marvin Gardens, you've got a great Monopoly! read more

I just used Ballard's services to fix a broken iPad glass. Completely and unequivocally satisfied with Marvin's service. 1. Price was MORE than fair 2. Turnaround was 24 hours 3. The end result is that the iPad is back to where it was before the glass broke. Marvin was very easy to deal with from the time I walked into his office, communicating with him on status and through to picking up the iPad and paying for his service. EASY EASY EASY. I can't recommend Ballard Computes highly enough. read more

As you watch your iPad 2 fall off the table and then becomes the bravery time: Time to open the iPad cover to see if the screen is broken. Yup it was: Ugh: Time to buy a new iPad? Did a quick Yelp search and found Ballard Computers and wow what terrific service. Great prices (versus a $500.00 new iPad) and quick service. Highly recommended when you drop your iDevices. read more

Marvin was able to quickly assess how to go about restoring an external hard drive. He's very knowledgeable -- and personable, to boot!

Marvin has been very thorough and VERY honest and fair. I have finally found a place for computer repair!!!!!! I wanted to add that Marvin was so very helpful in suggesting options when it looked like our computer was not worth fixing. I so appreciate honesty, and hard work! Thank you, Thank you Marvin! read more