great staff super friendly; Scherone H did a great job and got me set up! the store was clean and…read morewell organized, got checked in on time manger kept on asking if we we okay and could need help with anything else.

drove 2 hours to here and its amazing i took my son here to stuff for his new pc saved me tons of…read moremoney 10/10

I walked into Best Buy on a mission. My Apple Watch strap had given up the ghost and I needed a…read morereplacement without waiting for Amazon to deliver it tomorrow, which is already next day but somehow still feels like too long when you want a thing right now. This is the singular remaining superpower of a physical retail store in 2026: immediate possession of the item you need. The Force of instant gratification remains strong, even here. Found the strap, mission accomplished, and then did what I always do at Best Buy, which is wander. Checked out the latest video games, browsed the Arcade1up cabinets, scanned the toy section, looked for MTG sealed products, circled the LEGO display. This is less shopping and more of a wellness walk with a receipt at the end. I was greeted at the door by staff asking if I needed help, which I appreciated even if my answer was essentially "no thank you I am just here to roam the sector." Here is the honest part though. Best Buy in the early 2000s felt like Coruscant at its peak, a sprawling, buzzing destination where you could spend hours and leave with something genuinely exciting. Walking through the Castleton location today feels more like visiting a once great Republic outpost that the Empire slowly drained of resources. The floor space that used to overflow with product now echoes a little. The video game section gets thinner every year as the industry goes digital. The whole experience carries faint Radio Shack and Circuit City energy, two names that should send a chill down the spine of any retail establishment still standing. And yet here I am, still going. Still wandering. Still leaving with something I could have ordered online but didn't because getting out of the house matters too. Best Buy is not what it was, and it probably knows it. But it showed up, it had my strap, and it gave my family a reason to browse on a Sunday. That counts for something in this galaxy. Four stars for a 3-star establishment that survives on convenience, nostalgia, and the slim hope that someone still wants to see a PS5 video game controller in person before buying it.

It has been just a week since I updated my review of Best Buy based upon my misadventures buying a…read morerefrigerator from them followed by purchasing haul away and installation services. While I had no plans to update my review, as the experience has finally wound down I decided it was appropriate to write a review based upon the entire process now that my old refrigerator is, in fact, hauled away and my new refrigerator is kinda sorta installed. As I'd noted, I'd had a poor experience eight years ago and since then have sworn off Best Buy despite an affection for the company from an experience interviewing with them many years ago. My refrigerator died not long before Labor Day. I'd never had to deal with replacing an appliance. However, I needed to get done fairly quickly since food was going bad and so were some medicines. I looked around. My space in my home isn't the greatest and dimensions had to really be just right. That wasn't an easy task. I checked quite a few places. Best Buy was having Labor Day specials and I found a fairly simple fridge at a great price. I ordered it as it had nearly perfect dimensions for my space. I scheduled delivery and opted for the install and haul away package. So far, so good. The first attempt at haul away/install occurred over Labor Day weekend on Saturday. I received advance texts with clear directions on what to do prior to their arrival. They gave me a window of time a couple days from when I placed the order. They arrived on time. The unfortunate part begins with the discovery that the dead fridge was hooked into my waterline underneath my kitchen sink. Apparently, Best Buy drivers are not allowed to disconnect what takes about five minutes. We discussed options and it was agreed that I would call them to set up a revisit. Within the hour, I had the disconnect done and called to schedule a new time. They said I couldn't do it. Despite being told to do exactly this, I was told I had to wait until the end of their shift so that the lack of installation/haul away was in the system. I was literally still within my delivery time. Never mind that one rep had already called me about it. So, I was stuck with spoiled foods and spoiling medications. So frustrating. So simple to fix. I had the fridge ready to for hook-up, I had the old fridge ready to be hauled away. Instead, I had to wait and buy the time I was able to actually put the revisit in motion only the 3rd was available (I was even off an extra day on the 2nd, however, by that point it was clear they didn't care about me, my meds, my fridge, or anything but their bottom line. After an afternoon spent trying to get things arranged, my frustrations boiled over. I came close to simply canceling haul away/install and arranging for another person to do it. I came close to returning it. I finally rescheduled for today, my next day off. I received the same reminder call. I asked them to make sure to send the manual (they actually did. Yay.). The delivery team was here on time in my window of 1-5pm (they actually arrived around 1:20pm and called 10 minutes away). Another fun catch: In addition to being unable to disconnect a refrigerator from water, they also cannot reverse the hinge on a reversible hinge (which I needed for my wheelchair). So, if you're keeping score. Install and haul away is a waste of time and money. Don't use it. They have all kinds of limits that are not in writing and I've yet to experience anyone interested in actually helping. If you've read my reviews, you know I lean positive. Out of 1800+ reviews, I have about 16 1-star reviews. This is easily one of the worst retail experiences I've had and undoubtedly the end of my relationship with Best Buy. There's not a chance I will use them again. As I told their social media, even after the initial issues there was a great chance of fixing the problem and helping me feel good about it. Best Buy failed at every point and, worse to me, never seemed to care. Best Buy? Bye-bye.

Were able to help even just over the phone and were very kind/helpful. Would recommend!read more

I found them through a google search and they had good reviews. Right after Christmas my work…read morelaptop wouldn't charge. They had it fixed within a couple of days. Price was very reasonable. Told my office if they had any computer issues, this is the place to go. i will definetly be back if I had any more issues.

I wish I got his name, but the guy working today was phenomenal. Super kind and understanding of my…read moregeneral lack of PC knowledge. Helped me figure out exactly what my problem was and gave me great advice. Thank you so much for your help, I enjoyed our conversation, too! I'll definitely be watching star ship troopers tonight. I definitely recommend this place to anyone with PC troubles. I've already recommended it to all of my friends with PCs!

Very reasonable prices and the guy working was super friendly. Would recommend this place to others.read more

I will keep coming back for all my computer needs from now on!…read more My Dell All-in-one just broke after a few decent years but Best Buy was telling me it would cost about $580 to fix it - boo! The replacement I was considering was going to cost $830 (even though I found it for $685 on Amazon which they couldn't honor due to a brand contract). Anyway, I went to Computer Renaissance on a recommendation and was BLOWN AWAY. - EXCELLENT service and friendly people - fast and layman's terms explanations - much better prices and business-grade products I walked out with a customized refurbished HP laptop + monitor/keyboard/mouse for a desktop option that has better specs than what I was about to buy new from Amazon or Best Buy - for $575. That includes a renewable 1-year warranty so that I'm not SOL again like I was this time with my Best Buy Dell! Just do yourself a favor and go straight here!

Hal was great! He fit me in on the same day I called. It took him 5 minutes to fix the mess I'd…read moregotten myself into. And at a very reasonable charge. I've already recommended him to friends. I found my new computer guy if I ever have anymore problems.

I was getting increasingly aggravated with my laptop's performance ever since it switched to…read moreWindows 10. I tried to read articles on how to fix the quirks myself, but finally decided I needed professional help. My dad had used Computer Overdrive in the past so I thought I'd give it a go. They are a small locally-owned Speedway business which is a plus. Computer Overdrive also takes a look for no charge with a free diagnostic check. And when repairs were made, it was much more affordable than going through Dell like I had in the past for another issue. Laptop was dropped off Monday morning and is back in my lap Friday afternoon/evening. The time felt a bit long, but that may have just been my Netflix withdrawals kicking in. It indeed turn out to be that since my laptop was bought with Windows 8 (which I loved, btw), it was still trying to work in the background even though it updated to 10 and was causing a conflict. So happy to be able to do all the things I like to do online now without it dropping my wifi connection and giving me network errors. They gave it a tune up and even installed some extras for me it appears for keeping the laptop clean and secure. I had similar in the past, but the icons on the desktop disappeared as well after the Windows 10 crapdate. So if you're like me and aren't quite up to scratch on the latest technology and need a helping hand, this is the place. No long lines or a myriad of 800 numbers to call that transfer you all over to other countries like Dell and the horrid Geek Squad. Just drop it off and it's done in a relatively short amount of time at a good price. I will return if Windows decides to sneak an 11 version on me.

Recently, my once reliable desktop computer mysteriously broke down. Not being terribly computer…read moresavvy, I decided to take my computer to Fat Uncle's Computer, which recently opened in my area. The store is run by one gentleman who has worked in IT for several years. According to his card, he offers a variety of services including desktop, laptop and tablet repair as well as virus removal, data backup and recovery, networking as well as assistance with smart phones and printers. He was able to determine my computer needed a new power supply, and as long as I had him replace it, he would not charge me extra for the diagnostic. I went with this option and found the price very reasonable. The owner was very genial and helpful and the repair was finished in a few days. Highly recommended!

Been buying parts from this store for a while now and they really are a great shop. Always high…read morequality parts and very responsive when there are problems. Give them a chance, you won't regret it.

I'm from Illinois, we come to Indianapolis 3-4 times a year. They fixed my laptop and that was…read morethree years ago and were reasonable on price. I would revisit in a moment.

This place is very shady!! I took my laptop in for a repair they tried to over charge me for work…read more When you come in you sign a sheet saying if it's under $50 they'll fix it but it it's over $50 they have to call and ask what you want to do. Well I go in and they tried to make up some excuse as to why they didn't call. They un-fixed what they did. They also give you copies of windows that Microsoft has disabled due to abuse. I really wish I could give a negative rating. It's so obvious they don't care about the customer and that they all hate there jobs. You walk in and they are like "wtf are you doing here". And they try and charge for there screw ups. Just don't go here. They are also known as Asset Recovery and Recycling - arrindy.com

I have been to this target multiple times for either a mobile order pickup or either just going in…read moreto shop around. This store is very organized and the employees are very friendly. Each time I have gone here I have been satisfied with the customer service I had received. The prices are items are your typical prices and love how if you have a target red card you get an additional 5% off your items when you use it. If you don't have a red card definitely join if you like to save money. Also they have target 360 that you can join. It has a lot of great perks and you get a free gift each month. I haven't had any issues with any items I have purchased here before and feel I have always been satisfied.

They have Failed the queer community and the prices are too high…read more It's just Walmart with better graphic design. Might as well go to Walmart and save 50%