The owner is extremely friendly and helpful. I was impressed with the time he took to explain what…read morehe thought my pc issues were and how he wanted to proceed with the repair. He quoted me the price before he did any repairs so there would be no surprises. He went out of his way to make sure I was pleased with my computer when I picked it up and he thoroughly explained what he did. I would definitely take my computer back to this place if I ever had any more issues in the future. I would also highly recommend this company to anyone needing computer tweaking or repair.

Our computer at our church suddenly stopped working and was not repairable without spending a…read morefortune. I called Computer Troubleshooters and they had the more advanced system we needed. They took their time to make sure the specs were correct and even adjusted the price to better fit our budget. We were in a time crunch due to having a funeral the next day so they really helped us quickly on the spot. The customer service was excellent and I highly recommend them!

I dropped in yesterday to get some help changing my sign in details on my Apple account after…read moreclosing a business. Sean figured it out quickly and made a couple of other suggestions to make my online life easier. I just moved to Indy from out of state and worked with the same Mac guy for 20 years. I feel confident that I've found my new Mac guy.

After examining and diagnosing my PowerBeats Pro ("device") MacExperience breached a written…read morepromise to repair my device. On August 15, 2024, I brought my device into a MacExperience shop with a pairing issue. The clerk observed the pairing issue and advised that my item was under warranty and would be repaired. The "system" was down, so I hand wrote my name, email address, mailing address, and phone number on a sheet of paper that contained no disclaimer or "fine print." More importantly, the clerk, after examining my device, wrote "won't pair" as my device's issue. As detailed below an shown in the exhibits, MacExperience (1) confirmed the diagnosis and (2) provided written assurance to repair or arrange for the repair of my device. On August 16, 2024, I received the following update from MacExperience: "Our technicians have diagnosed your repair and ordered part(s). Once the part(s) have arrived, the technician will begin the repair and you will be notified when the repair has been completed." (See Exhibit B). On August 19, 2024, I received the update that, "Our technicians have shipped your device to one of Apple's repair centers for repair. Most mail-in repairs take 5-10 days from the time they are shipped to be completed and returned to our store." However, MacExperience, notified me that would not honor their written promise because an Apple technician detected "liquid damage" with no further explanation. Neither the MacExperience clerk nor I observed any liquid damage when the MacExperience clerk examined my device; again, after examining, he wrote "won't pair" on the intake form. When pressed on honoring its written promise, MacExperience blamed "automated notifications." Keep this lack of integrity in mind when determining where to go for a Mac repair.

Hal was great! He fit me in on the same day I called. It took him 5 minutes to fix the mess I'd…read moregotten myself into. And at a very reasonable charge. I've already recommended him to friends. I found my new computer guy if I ever have anymore problems.

You may remember a few years back here in Indy when Computer Renaissance seemed set to be a…read moremini-chain of computer repair and sales stores. Somewhere along the way, certain folks involved in the project parted ways with a Castleton location becoming what I believe is now called Computer Express and this location on Pendleton Pike laying claim to the actual Computer Renaissance name. I'd had a not terrific experience with the Castleton location and also with another small computer store in the Castleton area, so the first time I popped into this store 3-4 years ago I was more than a little hesitant. I was preparing to head out on the road and would be traveling a couple hundred miles by wheelchair. I wanted a laptop that would endure and allow me to stay in touch with folks while on the road. Even though it was only a few days before I left, the folks at Computer Renaissance hooked me up with a fairly priced used Dell laptop along with a wireless adapter. They gave me a great deal on a computer that lasted for quite awhile. They answered all my questions and got me all set up for the road. Early this morning, my monitor died and I was in the middle of a pretty important project. So, I headed back to Computer Renaissance to see what kind of a deal I could find on a new or used monitor. Computer Renaissance is located in Sunnyside Shoppes in one of several strip centers in the area. It's easily visible from Pendleton Pike an even has an accessible parking spot with a ramp right in front of it. You go into their double doors and there's a service counter to the left and a showroom with mostly used models on the floor along with all the usual ancillary supplies one usually finds in a computer store including monitors, keyboards, motherboards, etc. Computer Renaissance carries desktops, laptops, notebooks, etc. They do computer repair in store or they will do housecalls ($50 for a service call, $85 for the first hour). HP, Dell and Lenovo Business-Grade laptops start at $199 (Lenovo actually starts at $149). The have Windows 10 Pro Desktops starting at $399 and Windows 10 Pro Business-Grade Desktops starting at $199. I saw an IMac 2 for right around $349 tonight (I was way tempted) and I can easily say they have something to fit just about any budget. You always want to check their website as they're usually running specials and sometimes you need to mention it to get it (for example, they have a winter special - 15% of all used desktops, 10% off all used laptops, but you have to mention the special. While the monitor that died on me was an HD monitor, I wasn't necessarily concerned about buying another one right away. They had a couple of brand new, in the box HD monitors. I've noticed that their new products do tend to run at market rates. Instead, I opted to look for a wider-screen monitor. Tonight, the widest they had was 20" - they had two ready to go and I found one that seemed perfect. It ran $59 plus tax. Most of their used monitors are rated by screen size. The prices, I've found, are fair but also reflect the fact that they do serious quality control on their merchandise. I trust these guys to not sell me junk. So far, I've not been disappointed. They added in the cables I'd need, which I think is pretty good since we're talking about used products here. One of the employees even carried it to the car for me. They take cash and credit (with ID - and they do ask for it). They do not take checks. If you're on a budget or in a time crunch, Computer Renaissance does quality work at fair prices for both selling of equipment and computer repair. While I've not had a computer repaired there, a friend has and her experience was similar to mine. They're always friendly, willing to answer questions, can typically handle rush repairs and don't try to upsell just to make a bigger profit. I'm happy and I'll definitely keep going back.

Extremely patient and helpful. He assisted me with troubleshooting over the phone. And then when I…read moredropped the machine off to him, he identified and repaired the issue very quickly. He did this all free of charge(because the solution was so simple). An extremely professional and helpful gentlemen

I had woken up to my PC not turning on despite having no known problems since it was built. I found…read morethis location on Apple Maps and it wasn't too bad of a drive. It was odd having to go into an apartment instead of a shop but as soon as I got to know Mr. Patel all my worries vanished. He began trouble shooting right away and discovered the problem within 30 minutes!! He explained exactly what he was doing which was helpful as I'm a student working towards a tech degree. It was pretty quick service and overall an awesome experience. He had advised what the best fix was and didn't charge me anything for diagnostics. However I still gave him a $10 tip for being efficient, kind and experienced. It may seem strange going to a repair technician working from home but I can assure anyone reading as a young adult I felt safe and content with the service I received and recommend him greatly. I plan to use his expertise should I have another problem!

Knowledgeable and quick service. I would shop here again. Good supply of accessories and parts.read more

These guys are great - Phil and Team always provide fantastic customer service, speedy execution,…read moreand are extremely knowledgeable. As a PC building hobbyist, this is where I go every time I screw something up or hit a wall when troubleshooting. They've earned my business for all future issues as well.

Recently, my once reliable desktop computer mysteriously broke down. Not being terribly computer…read moresavvy, I decided to take my computer to Fat Uncle's Computer, which recently opened in my area. The store is run by one gentleman who has worked in IT for several years. According to his card, he offers a variety of services including desktop, laptop and tablet repair as well as virus removal, data backup and recovery, networking as well as assistance with smart phones and printers. He was able to determine my computer needed a new power supply, and as long as I had him replace it, he would not charge me extra for the diagnostic. I went with this option and found the price very reasonable. The owner was very genial and helpful and the repair was finished in a few days. Highly recommended!

Been buying parts from this store for a while now and they really are a great shop. Always high…read morequality parts and very responsive when there are problems. Give them a chance, you won't regret it.

Alex did a great job repairing my PC. He worked the task as a high priority and successfully…read moreaccomplished the task within hours. Explained what the root cause of failure was and the actions taken to remedy. He called me the next day or two to follow-up and insure I had no further issues. Highly recommended!

Cracked my computer screen and reached out to Indycomp. He helped me quickly source a replacement…read morescreen, got it installed fast, and made sure everything was working perfectly before I left. Super responsive and easy to work with. I'll definitely be bringing all my computer and phone repairs here from now on!

Fairly price, convenient, fast, friendly and honest about what he can and cannot do which I…read moreappreciate. Will continue taking my business to him in the future!

It is never pleasant when your computer has issues and will not work properly. After investigating…read moreseveral computer repair shops in Carmel/Indy area, I decided to try Indy-Tech. Charles is a very pleasant man who talks normally......not like a computer geek. He is a nice family man and is very knowledgeable about all types of technology's. It only took Charles a few minutes to determine my operating software was corrupted and he offered to install a brand new Windows operating system. One hour later, the computer was ready to pick up and everything worked great. Their prices are very reasonable and their quick response to my computer issue was a blessing....especially during the holiday Iwith so much going on. Thank you Charles. I will be recommending you to others and I will certainly rely on your expertise in the future if needed.