Robin is my hero! I only have to call ... my computer is " " and she fixes everything. I have taken…read moreadvantage of her software and hardware support without hesitation. She provided outstanding advice on a new computer purchase. And her communication is super. Highly recommend!

Robyn helped me SO much. I had a Dell Inspiron laptop with some physical problems (buttons…read moredislodged, etc). Robyn not only figured out the problem and fixed it, but took great measures to find the right parts to order and replace. They charged fair prices on everything and I felt that I finally had the problem solved after having tried to fix it at Best Buy before. Really appreciated the service here and am glad my computer is fixed!

I was very pleased with the service here. They are very honest and will not push you into something…read morefor your computer if you don't need it. I was told my computer needed a new motherboard, they told me how much it would be and said honestly I would just buy a new computer. I was thrilled they didn't try to put a motherboard in my laptop just so they could make a quick buck for the labor. When I do get a new laptop I am going to bring it back and have them move stuff from my old one onto my new one. For any computer issue I am going here!

Business appears to be an owner-operated repair shop. They bought my non-working laptops from me at…read morea fair market price. The owner seems like a very nice guy, and handle the transaction in a very timely manner.

Knowledgeable and quick service. I would shop here again. Good supply of accessories and parts.read more

These guys are great - Phil and Team always provide fantastic customer service, speedy execution,…read moreand are extremely knowledgeable. As a PC building hobbyist, this is where I go every time I screw something up or hit a wall when troubleshooting. They've earned my business for all future issues as well.

After a horrible experience at UBreakiFix I found Fix My Cell. Great service, short turn around…read moreand much better price.

Just simply the best choice. I shopped around although the this was by far the most affordable…read moreoption. The tech, David was so polite and professional. He is much more competent than anyone else I had talked to. They have consistent service for all types of devices as I have taken an array of phones there over the years. They are there for you for any broken tech (within reason of course) that you may have. It's unlucky to have your device break but it it very fortunate that someone like fix my cell is there for you without trying to completely annihilate your wallet like their competition.

Excellent place to take computer and related electronic issues to have fixed. I took in a external…read morehard drive that had issues and they had it diagnosed 30 minutes after I dropped it off and called to discuss my options for repair.

Great service for a multi issue repair. It was a combination hardware and software issue…read more Service people were great. They listened and were very patient with the semi computer literate person. Worked thru the issue and followed up 2x a week apart from when I picked up the unit

I haven't tried their computer service yet, but I did take my phone in for some work. My battery…read morewas just not holding a charge and it seemed I always needed to be on a charger. Didn't like being out on the road and having the GPS go out, so my wife recommended trying this little shop located within the Meijer in Camby. When we arrived, we hit the dinger bell to let them know we were at the counter. We were greeted and were told they didn't have my type of battery in stock. We were given an estimated time for when it should be available and the price for parts. They have a standard rate per hour for repairs and were given an estimate for that as well. Unfortunately, the battery didn't ship on time and we were delayed. I also didn't notice they are closed on Sundays, so that visit was a "no go", but I simply didn't see the small sign with their hours on the counter. When the replacement battery came in, we were told they suspected it had a defect because it took a long time to charge. It seemed to work okay, but they were going to get another battery to replace the replacement and there would be not additional charge. Finally, I was able to drop it off when we got the notice the new battery was available. Everything seems to be working okay, though I noticed this new battery still takes a long time to charge. It does seem to hold the charge though, so I am not 100% sold that everything is working perfectly. I got the impression that the individual who worked on my phone understood the problem, but wasn't certain why the charging issue had sprung up. If I have a problem that isn't something I can easily adjust to, then I will take it back for one more try. I think they are trying their best to be helpful, but I seriously don't know how anyone can keep up with all the technological changes and upgrades. They are small staffed, so the turn around on repairs may take longer than you would like, but I prefer it to work the first time, not just get it back and then have problems. Review #3800

Great customer service and went beyond expectations in getting my laptop issue resolved.read more

Very good, quick reliable service. Very honest, with my situation they could've charged me a lot…read moremore, but were honest and didnt! Will most certainly use again.

Hal was great! He fit me in on the same day I called. It took him 5 minutes to fix the mess I'd…read moregotten myself into. And at a very reasonable charge. I've already recommended him to friends. I found my new computer guy if I ever have anymore problems.

You may remember a few years back here in Indy when Computer Renaissance seemed set to be a…read moremini-chain of computer repair and sales stores. Somewhere along the way, certain folks involved in the project parted ways with a Castleton location becoming what I believe is now called Computer Express and this location on Pendleton Pike laying claim to the actual Computer Renaissance name. I'd had a not terrific experience with the Castleton location and also with another small computer store in the Castleton area, so the first time I popped into this store 3-4 years ago I was more than a little hesitant. I was preparing to head out on the road and would be traveling a couple hundred miles by wheelchair. I wanted a laptop that would endure and allow me to stay in touch with folks while on the road. Even though it was only a few days before I left, the folks at Computer Renaissance hooked me up with a fairly priced used Dell laptop along with a wireless adapter. They gave me a great deal on a computer that lasted for quite awhile. They answered all my questions and got me all set up for the road. Early this morning, my monitor died and I was in the middle of a pretty important project. So, I headed back to Computer Renaissance to see what kind of a deal I could find on a new or used monitor. Computer Renaissance is located in Sunnyside Shoppes in one of several strip centers in the area. It's easily visible from Pendleton Pike an even has an accessible parking spot with a ramp right in front of it. You go into their double doors and there's a service counter to the left and a showroom with mostly used models on the floor along with all the usual ancillary supplies one usually finds in a computer store including monitors, keyboards, motherboards, etc. Computer Renaissance carries desktops, laptops, notebooks, etc. They do computer repair in store or they will do housecalls ($50 for a service call, $85 for the first hour). HP, Dell and Lenovo Business-Grade laptops start at $199 (Lenovo actually starts at $149). The have Windows 10 Pro Desktops starting at $399 and Windows 10 Pro Business-Grade Desktops starting at $199. I saw an IMac 2 for right around $349 tonight (I was way tempted) and I can easily say they have something to fit just about any budget. You always want to check their website as they're usually running specials and sometimes you need to mention it to get it (for example, they have a winter special - 15% of all used desktops, 10% off all used laptops, but you have to mention the special. While the monitor that died on me was an HD monitor, I wasn't necessarily concerned about buying another one right away. They had a couple of brand new, in the box HD monitors. I've noticed that their new products do tend to run at market rates. Instead, I opted to look for a wider-screen monitor. Tonight, the widest they had was 20" - they had two ready to go and I found one that seemed perfect. It ran $59 plus tax. Most of their used monitors are rated by screen size. The prices, I've found, are fair but also reflect the fact that they do serious quality control on their merchandise. I trust these guys to not sell me junk. So far, I've not been disappointed. They added in the cables I'd need, which I think is pretty good since we're talking about used products here. One of the employees even carried it to the car for me. They take cash and credit (with ID - and they do ask for it). They do not take checks. If you're on a budget or in a time crunch, Computer Renaissance does quality work at fair prices for both selling of equipment and computer repair. While I've not had a computer repaired there, a friend has and her experience was similar to mine. They're always friendly, willing to answer questions, can typically handle rush repairs and don't try to upsell just to make a bigger profit. I'm happy and I'll definitely keep going back.