My mom's landline was hacked three years ago. They stole the phone line and had ATT hand it over to…read morea throwaway cellular account on Verizon. They proceeded to use her phone line to apply for credit, etc. Scary, invasive and cruel. The first thing I did when I got back was have Jeremy from Frankenstein Computers help me tackle the hardware aspects of the problem. He was outstanding. I recently needed his help again with an entirely different problem and he solved problems with ease, in no time flat. Worth every dollar.

I highly recommend Frankenstein Computers. I had taken my laptop to a national big box that has a…read more"nerd" squad. They quoted me $200-$300 more to replace the mother board and said I needed to pay for a data transfer (another $135.00 plus cost of the motherboard) OR I could just buy a new computer, pay for a service plan ($200) and they would transfer my data which would have come close to $1k. Frankenstein told me I didn't need a data transfer with a motherboard replacement and charged for labor and parts which was pretty straightforward. I estimate I saved $200 on the motherboard replacement or $600 if I had to buy the new computer. Repair took about a week (through a holiday), but was reasonable given they had to order a part. They communicated throughout the process. I definitely will go back!

Flashback Data rescued my lost photography files when others quoted crazy prices. Local,…read moreprofessional, and half the cost of competitors. Their techs recovered EVERYTHING - even manually rebuilding damaged data. The online portal kept me updated throughout. Absolute lifesavers for any data emergency!

This company was recommended by a friend in the IT world. The $30 1TB flash drive I bought off…read moreamazon stopped working one day. I took it here to see if it could be fixed and if not could I recover any data from it. The answer was not what I was hoping for, but the evaluation was done quickly and the customer service was excellent. He was able to take my flash drive apart and found it was NOT 1TB. There were other things wring as well. I was not charged anything since he could not recover any data. I hope you never need this service, but if you do, i recommend this place. Also, never buy a cheap flash drive off Amazon.

I was very impressed with James, he helped me a great deal, was very professional, and was…read moreconcerned about the task at hand on my behalf. Got what I needed to get done in a more than timely manner. Thank you James.

My old friend and tech guru Paul Mullen was struck and killed by a truck while walking home on…read moreSouth Congress in November. This was heartbreaking on so many levels. I still can't believe it. Take care out there, y'all. For the first time in 28 years, I found myself alone at sea with a couple of tech issues that were increasingly problematic. Nerds in a Flash arrived late on a day that I was tightly scheduled and asked for considerably more than they had originally estimated (exactly the same job/problem I had described to them)... but redeemed themselves by cheerfully solving my problem and agreeing to the original estimate. Would I hire them again? You bet, but I recommend that you have them come in on a day that you have a flexible schedule, because your own time pressures are demonstrably unimportant to them.

I sent my 16 inch MacBook Pro to Rossman Repair Group in Mid December, 2025. My laptop had died,…read moreunable to reboot about a week after updating the OS. The Genius Bar at Apple told me it could not be repaired and I would need to replace the Logic Board for $850 or "just buy a new one." A local (Orange County) 3rd party repair shop, after having it for a week, told me it couldn't be repaired. I then went to Reddit for help and suggestions. There were several referrals to Rossmann Repair Group. I contacted them through their online contact form. They immediately messaged with a few more questions and then gave me the necessary details to send my device to them in Austin. I did so - of course, the holidays slowed things down a bit, but by the second week in January, I received word that my lap top had been successfully repaired, losing NONE of my data. Amazing! The cost? A mere $459 which includes shipping back (USPS) to me, signing at delivery. I did have go pay for shipping to get it to them. Totally worth it to me. To insure safe and speedy delivery, signing upon delivery, to them. I paid about $89 for UPS, not including double boxing and bubble wrap. So, in total, I paid $638, for shipping to, repair, shipping back. I didn't lose ANY of my data. I am sooo happy and thankful to Rossmann Repair Group. Thank you!!!

I went in on a Friday midday in June. Was quickly greeted by a worker. I gave him a broken MacBook…read moreand he said it'll take 5-10 minutes for a free diagnosis. After about 5 minutes he came back stating the power rail was broken, but I did not proceed with the repair, as the cost of repair was more than the value of the laptop. The quote was half of Apple's quote and came with a guarantee if that I will not pay if they can't successfully fix it. This is miles better than the Apple store as they would make you wait over 15 minutes even though you had an appointment just for the "genius" to say you need to quote an $800 logic board replacement. Best of all there was a cool painting of Clinton the cat!

I don't write a lot of reviews, but this one is worth it…read more I already knew my hard drive was the issue, but Jason still took the time to remotely confirm the diagnosis before I brought it in. That gave me confidence I was dealing with someone honest and knowledgeable -- no upselling, no guessing. From there, everything was easy. I don't have a car, and he worked with me to make the process simple instead of turning it into a hassle -- that alone was a huge plus. He replaced the drive and even charged less than what I found at Best Buy, which honestly surprised me. The end result? My computer is running like it should -- fast, smooth, and no more frustration. It's rare to find someone who's skilled, fair on pricing, and actually easy to work with. Jason checks all three.

Jason is amazing, he's been repairing my computer for years making it run faster in no time.read more

I was expecting to be worked over in some sense. And guess what... didn't happen. They were…read moreoutstanding. The attendant gave me her honest opinion of what is should do which was literally not a benefit to their business. She made it clear that it didn't make sense me fixing my computer (very likely the case) and this suggested I didn't pay the $65 diagnosis fee. Instead she even went as far as directed me to the apple store and pointed out how for a slightly increased price I could purchase a newer refurbished Computer. They didn't ask for money but they for sure got and beyond earned my trust. I will go here and refer people from here forward.

I was having a bad day the kind of day where youre on a job and you drop your laptop on ground and…read morebreak it front of a client. I made an appointment with the geniuses but then thought I might be better served using someone independent and local. apple has enough of my Money and there is something I find appealing about spending money in my community and keeping it here in town. Anyway I call mactronics and the person I talked to was so plainly honest I drove straight over. When I got there Teresa informed me I had apple care when I'd been expecting to spend grand, which sent me in to tears of joy. (Bad day) The best way I can describe my experience is to say mactronics provide the type of service you were accustomed to 30yrs ago but simply doesn't exist anywhere anymore. A few hrs after dropping it off Teresa called me with an update. (Who does update calls anymore???) "Sara your part has been ordered and I need to confirm your cross street." (My cross street????) Yes they're planning to deliver your fixed laptop to your house. (Me: Tears again) I think these people might secretly be angels sent here to fix bad days.

Built a pc I sent to a friend from the uk to Texas Fast…read moreservice my Friend dropped the parts off was built in a couple days ready to pick up! From what I hear Austin pc fix was professional and didnt let the build go till it was properly tested Great price great service Highly Recommend !

From the owner: Austin PC Fix – We strive for same day excellence in our work…read more When your computer slows down, crashes, or just won’t cooperate, Austin PC Fix is here to save the day! We’re a locally owned Austin business dedicated to helping our community with everything from fast PC repairs and setup to data backup, data recovery, and tech consulting to homes and businesses. Our mission is simple: take the stress out of technology so you can get back to what matters. Whether it’s a broken laptop, a desktop that won’t start, or a small business needing reliable IT support, we’ve got the tools, experience, and friendly service to make it right. We don’t believe tech help has to be complicated or intimidating. That’s why we explain solutions in plain language, keep you updated every step of the way, and always treat your devices with the care they deserve. Services include: -- PC & laptop repair (hardware + software) -- System setup & upgrades -- Data backup & recovery (yes, even the “oh no” moments) -- Virus & malware removal -- Custom tech consulting for home or business At Austin PC Fix, we mix professional expertise with Austin’s laid-back vibe. Think of us as your go-to tech neighbors—always ready to help, always a solution, and keeping IT weird!

I contacted SDR Service as I accidentally deleted some files off an SSD. I was initially told that…read morerecovery was not possible but then told to send it in and they might be able to get some of the data. I sent it in. I was then contacted by a different representative where we went through the same conversation to which they said they would do a "more invasive scan of the drive" to recover any data. They then proceeded to tell me it would be $1200 for the data they recovered. I cannot afford this as I am a single person business and told them to send the drive back. They asked what I could afford and accepted $500 for the data recovery. This part was great. At least I was able to get some data recovered. However, the drive that they sent back no longer boots ups. I STILL HAD DATA ON THAT DRIVE THAT WAS NOT DELETED THAT I NEED !!!!! I can no longer access any of my other business files that were not affected by my earlier mistake. I have attempted to contact them twice now over the last two weeks and they will not email or call me back despite speaking with a representative that says they will. Since they recovered some of the data I asked for that is great but since they have decided to not answer why I can no longer access the rest of my data they get a this review. Be prepared for them to ransom your files back to you as they would not state a price when I contacted them initially and I hope you can back up everything else on your drives before sending it as you can expect them to nuke the drive they send.

I took my Dell Latitude to Secure Data Recovery after it crashed and another repair company said…read morethat the laptop was not worth repairing and that they could not recover any data from the hard-drive. Data recovery costs are fairly high from any company, but Secure Data Recover does have different pricing based on urgency. I went with the slowest, and least costly. Fortunately, all my data was recovered. After my laptop was returned, I found out that the motherboard on my laptop had failed and was likely the root cause of my issues. It is possible that I could have simply replaced the motherboard and been able to recover the drive and my data without professional recovery costs.