Fernando is the happiest and most positive person, the ideal person to greet you at the window. His friendly smile and positive energy will definitely turn a stressful day around. Thank you! read more

Wendy's - What a great employee! - Fast Food Near Me - Tustin, California

Likes: + Efficient service and interface. + Plenty of indoor seating available. + Plenty of open parking. + Located conveniently close to the 5. Non-likes: - The food's ok. Not healthy or delicious. read more

I do really enjoy their burgers here. The simple Dave single. I never get a stomach ache here as I do with most burgers these days. Want to try their hot wings. I always get their unsweetened ice tea. Most of the time the fries are warm. Breakfast items that are new are divine. I won't be Coca Cola drinking until that brand undoes their wrongs of late. read more

What a concept you come in ask nicely for your food to be cooked fresh even though Wendy's is always pretty darn good sometimes the fries could be hotter but today they were absolutely amazing I burned my mouth on the burger actually you guys are awesome Rock on Wendy's on red Hill G read more

Wendy's - Dave's double combo - Fast Food Near Me - Tustin, California

Went in for dinner and the store was clean, the young lady was polite but that's all the positive I have to say. Family and I ordered the Wednesday Addams meal and we asked for two regular meals and one spicy. We received two spicy ones and it almost ruined my dinner as I can't have spicy foods. The sauces are all HOT and there was no warning and the fries were lackluster, not crispy. So we paid almost $40 for the wrong food and what was right didn't even taste that great. What a waste. read more

Great experience at this Wendy's. Gentleman working there told me that the tenders take some time to cook since they make them fresh and he went out of his way to walk them out to my car once it was all ready. You can tell they really care about quality. Great service and good food. read more

Quick service. Low end food but very quick service. If you're just in for a quick bite and wanna go real cheap, just get the $6 meal. Don't get each item individually because it'll cost more. Get the $6 biggie bag meal. Anyway quick drive thru service and was a staple when I went to Tustin high back then. Only diff now vs before is that you can easily see inflation when it comes to the prices. The spicy nuggets are awesome. The fries are mediocre at best. The baked potato is ... well u can't go wrong with a baked potato lol read more

Wendy's - Get The $6 biggie bag! Best bang for your buck. - Fast Food Near Me - Tustin, California

Spicy chicken nugs are always a smacker. Service is amazing. I enjoy dining in because everything is clean and organized. French fries crispy, sea salt, smack my taste buds just right. read more

Great manage she seams cool fast service I will be back I always get the two for 3 breakfast sandwiches read more

Wendy's - Building - Fast Food Near Me - Tustin, California

I had a terrible experience at this location. I went through the drive-thru and ordered two kid's meals, which come with a choice of apples or fries. I ordered a cheeseburger meal with apple bites and a nuggets meal. The employee rushed through my order and didn't ask what side I wanted for the nuggets. When I saw that both meals showed fries on the screen, I tried to clarify, but the employee was short and dismissive (in hindsight, maybe because I tried to get my order taken correctly they got offended or something, IDK). They did, however, make sure to tell me that I could only get one sauce for two kid's meals, so I said I'd pay for a second one. No problem. When I got my food, I checked the bag before leaving the parking lot and realized they forgot the apple bites and the second dipping sauce I paid for. Since there was no line, I drove back around to the window to get the missing items. A different employee, who said she was the manager (Alondra, I am assuming is her name from other poor reviews), came to the window. I calmly explained that my order was incorrect, thinking it would be a simple fix. Before I could even finish my sentences, she kept interjecting with an attitude, telling me I didn't need to be rude--except I wasn't being rude at all. If anything, I was confused as to why she was treating me like I was doing something wrong for just asking for what I ordered. At one point, the employee who originally took my order even said, "Nobody's talking to you." What? I still have no idea what their problem was, but by the end of it, I wasn't even upset about the missing food--I was upset at how they treated me. I asked for a refund and gave the food back because I refuse to spend my money somewhere that treats customers this way. To top it off, when I left some of my change on the counter because I didn't want it, the manager accused me of throwing it at her--completely ridiculous. I ended up cussing at her as I drove away because I was so riled up and disturbed by how she was talking to me that I just lost it. This experience left me feeling disrespected and completely shocked at the lack of professionalism. Over some measly apple bites and a dipping sauce! I left feeling bullied and berated!! If this manager truly represents the leadership at this Wendy's, it's no wonder there are numerous poor reviews about this location's service. read more

I ordered 5 biscuit sandwiches on Tuesday or Monday I come here almost everyday for the same, That day and different girl only gave me 4 sandwiches., I called George the manager, he said I wasn't working and can't help me, the same thing happened in Newport Beach, but tge manager there made it right. I guess it's a franchise, for $1.00 they lost my business. Good job George, I hope the owner is proud of you stellar work. read more

This Wendy's location is pretty much on point. I like using the system for since you earn points, get offers, and save money. The burgers can be over salted here though. I recently visited, and found once again, they seem to like to use too much salt. The food quality, other than the salt, is always good. They food is made fresh with exception to a few menu items. If you order fries without salt, they will make them fresh. I haven't seen an option on the app to say "No Salt" on the hamburgers though. If you don't want a certain topping, they seem to get that right 8 times out of 10. Check your order before you leave though. read more

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I had a sudden urge for a Chocolate Frosty with Fries, so we went to Wendy's. We ordered two Biggie Bags. For $6, you get your choice of a Double Stack, Jr. Bacon Cheeseburger, or Crispy Chicken BLT + 4 PC. Nuggets, French Fries, and a Drink. It used to be $5, but with inflation, I'm not surprised the price went up by a $1. It's still a good value. read more

Wendy's - Chocolate Frosty with French Fries - Fast Food Near Me - Tustin, California

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The last few times I have been here I have ordered 10 piece chicken nugget meals for my elderly father only to come home and check the bag and there is only 9 nuggets in the bag. Really irritating and these meals aren't cheap! read more

Great service when I came in on foot they attended me right away and served me my food to go just as fast . Alondra in specific (I hope I spelled it correctly sorry) attended me right away as I was getting ready to leave helping me get the bbq sauce I wanted . read more

Wendy's - Across the street in front of shell gas station - Fast Food Near Me - Tustin, California

Went through the drive thru tonight. It was fast. Paid $46 for a kid's meal, three burgers, three fries and two Frostys. Fist guy at the window hands me the Frostys. Then a lady hands me the kids meal and another bag and says "everything's in there." I ask for some ketchup and get some. Get home and it's missing a burger. No receipt. They had one job and they couldn't do it. I like Wendy's. It's a shame they aren't as good to their customers as they could be but alas there is no recourse when you're 15 minutes back home and someone in your house didn't get their dinner. read more

We frequent this location weekly, but tonight they gave away my mobile order to someone without verifying it. It was $60 worth of food that they refused to remake, because it was picked up. They refused to apologize. I was speaking to the general manager and she was stubborn and unhelpful. Then when I went to call my wife, the GM grabbed her purse and left! The manager left in charge was rude and snarky and made me pay for my food again. We contacted corporate and hope to get this resolved. Additionally, because I come here weekly, I know how lax their verification for mobile orders is. They usually just ask "Are you picking up a mobile order for (insert name here)?" All you have to do is say "yes" and they hand you the food. If you're going to go to this location, definitely order there if you don't want to pay for your food twice. read more

came to the Tustin around 2:50 pm ish & the guy Preston at the drive thru was so rude & ghetto. we asked if we can do two separate orders he said it was fine . once we were done w the second order he sighs so loud & when we pulled up to the front my sister in law asked if the sauce were in the bag & he's like I already gave you guys (13 sauce that's hella) theres only 5 sauce . Like if you cant work under pressure then get out of the drive thru . read more

5 stars against the grain! This Wendy's is not the most scenic, I agree: next to the freeway. But.. I ordered on the mobile-app, circled around and presto (!) :):) my sandwich and ice cream were READY! Cold ice cream. Hot food. Tidy take out with no mess. This Wendy's is fast and efficient. There's nothing like ordering an ice cream thru the drive-around, and only waiting 5mins and your ice cream's still frozen-solid. That means it's FRESH! Burgers were hot and neatly wrapped. Take out pre-order with Wendy's app makes life simple, fast and satisfying. Food better than most. Enjoyed my California Wendy's! Rebel review: 5 read more

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1st off. New breakfast menu probably the best out there. Honey butter sandwich and seasoned potatoes. Why the low rating? Their breakfast service is the worst. Always takes 15-20 mins to get my food. Everytime except 1 of 30 visits I have to wait at the drive thru window for 5 mins or so, and then be asked to wait by the handicap spots for another 10-15 mins. This never happens in the evening to me, always the morning. Management really needs to look at why their morning service is abysmal and fix it. I could go across the street to Dennys and have full sit down service, will finish and pay before Wendy's can figure out how to fry a piece of chicken and some potatoes, and then bag it. When they finally bring the food to my car, I usually get an apology. But, why not get tired of doing so and just fix the reasons why it takes so long to get things? read more

Wendy's - Me and another car waiting 14 mins and counting for our mobile orders - Fast Food Near Me - Tustin, California

Came here Tonight 7/31/22 @ 6:47pm, On my way to a Revival event in Orange, CA. Not sure if it was Good idea as I Hope I wouldn't be vomiting Everything up, Later on. (Christian Supernatural Deliverance of demons/Healing Miracle Event) Google it :) This Wendy's seemed to be Out in the middle of nowhere... ! I swerved out of the Exit, to hit this place up. It was about a 25-35min (plus+) WAIT TIME in the drive through window!!! ;0 About 4-5ish cars ahead of me...which is a Few... (dot dot dot) I can Empathize w the Night Shift Team as they may be: A) Short on Staff B) Brand New people Still in Training C) Both A and B D) MGMT is Overwhelmed w New Employees OR, E) ALL OF THE ABOVE My receipt says Lisbeth rang me up. She was Sweet, light-skin Hispanic young Lady that wears false lashes. She is Great. However, she did not Acknowledge or Console the 30-40min. drive through window wait...*Gasp. And, it was me who Lightly Honked my horn in the Line. (+) Postives *The Food was Super Fresh. My Large fries were Crispy & Large bowl of Chilli was delish. (+) my GPS died, so the Wait Allowed me to Charge my iPhone to get me to my Destination in Orange, Ca. (+) I got to Read in my car. :) (+) I was Thinking it was God's way of Teaching me more Patience. :) PS) Jesus Loves you!!! :) Love is Honest. So, I have to be Honest here, too. You're a Champion!!! God Bless you. Of course, these minor things Corrected, the Rating would Easily Receive 5 Stars. read more

Came here for their new breakfast items. I came here a day before OC ordered a decree to have non-essential personnel stay home. Got the breakfast croissant sandwich: 1 bacon and 1 sausage; I had a bogo coupon. I went through the drive through and after handing my cc over to be charged, the employee immediately hand sanitized it up. Yea, crazy times as I too reached for my hand sanitizer. Anyway back to the food. The total came out to be $4 and change. If it wasn't for the bogo coupon, I don't think I would've gotten this sandwich. The taste was nothing special. The croissant was weird in that it almost tasted like a biscuit, it even looked like a biscuit on the inside. The texture wasn't flaky like how a normal croissant should be. Strange. Overall, I would not get this sandwich again based on taste alone. The one interesting thing about this sandwich is that it's square shaped instead of circular/horned shaped like most croissant sandwiches. read more

Wendy's - Croissant bacon breakfast sandwich - Fast Food Near Me - Tustin, California

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There's supposed to be shredded cheese in the chicken wrap. They put this nasty cheese in instead. So gross. read more

Wendy's - Grilled Chicken Wrap - Fast Food Near Me - Tustin, California

Ordered a junior bacon cheeseburger. I got what looked like a double stack with no condiments on it. How does that happen?

I really like this Wendy's location. They are fast, patient, the food is excellent, and they keep it very clean. What's not to like?

best place for a late night snack frosteez just hit differently at night! place is a little secluded so it's very easy to get thru the drive thru. staff is surprisingly very positive!! very happy to see the people working there having fun late at night there! and they are still quick w their orders read more

the worst ever having to come home to a long hair in my food is absolutely disgusting and not worth my money and all. If I could I would give it no stars because that is so unsanitary and so gross. read more

Wendy's - Baconator Fries - Fast Food Near Me - Tustin, California

Had the whole bathroom barricaded off and would not let my toddler use the bathroom and told her to use the bushes outside. Really?! I don't understand that if covid levels are low enough that a restaurant can be open to dine in but they won't open their bathroom to customers? This was wrong. Shame on you, Wendy's. read more

i just recently moved to tustin and have came to this wendy's location 3 times and all 3 times they have given me cold fries that were clearly sitting for a long time. the nuggets cold as well. they have us waiting in drive thru for more than 5 minutes just to receive cold food, it makes no sense. they are very rude when you ask for extra sauce even though i'm not asking for it to be free i order it specifically when ordering my food so they charge me extra for the sauces. i'm definitely not gonna come to this location anymore bc clearly they cannot provide good service but i shouldn't have to drive further to a different location just because the workers here can't do their job right, it's ridiculous. wendy's, DO BETTER. read more

This was the worst Wendy's I've been too all hands down on dec 4 Sunday 2022 I was ordering a meal with my family and the employees and he got the wrong order gave me a small sprite I asked for lemonade and I was willing to pay for it and he didn't accept it so I just ended up leaving and he slammed his window with force not very professional 1. No hair net and his hair was everywhere 2 . He slammed the window door on me 3. Wrong order 4.. gave me no receipt 5 . Couldn't communicate Don't recommend at all 0/10 read more

Been giving this place weekly business over the years. They made mistakes before and we just let with it be because it was never with the trouble to go back, but today they messed up my child's $3 order so I drove back and of course forgot to take the food back with me cuz I'm tired and got a hungry cranky kid distracting me and did they apologize for their mistake and not only replace the meal and offer something extra to compensate for my time and extra driving? NO! The so called manager, Alondra demanded that I bring back the incorrect burger before she gives me correct one. I see that someone else has a similar complaint with the same manager so I suggest that upper management fire her and hire someone with better customer service skills. I will no longer be going to this location. I hope they are happy losing out on thousands of dollars over one kids burger. read more

Very unhappy with the service at this location which my family and I go often. The manager at this store is very unprofessional and has no customer service. She also lied about her name when I asked her. She first stated a different names and when asked again how to spell it then she says "Maria" I spent a lot of money at this restaurant thru out the years. I will no longer be coming back and it's people like her that give restaurants a bad rep. Never argue with a customer especially when they are right and you are wrong. If she continues to work there you will continue to lose business. She needs to be fired and If she can lie about her name she will lie about everything else. read more

I always come here with my company to get tons of food. However their service is always inconsistent. Sometimes they will accept our Key Tags and sometimes they won't. What's the point to support a charity through a cooperation if they will not accept the product they give out for free. read more

Half of my order was missing. I ordered two items only, the DTO repeated my order back to me to confirm, I confirmed my two items. Pulled around and paid. They gave me one of the items and when I sat there waiting for my second, a woman asked if I needed something. I told her I was waiting on my baked potato. She told me I was only charged for my one item. At this point there was a line of at least 3 cars behind me and I told her it was fine and pulled away. It's not fair to keep other people waiting because they made a mistake so I left. Won't be back. Margin of error is 50 percent and that's way too high read more

This place has very bad customer service and bad management cant get orders right alondra the manager has bad customer service skills she needs to be retrained or fired. read more

Terrible sevice , got back on the free way to take the frostys to my family to see that they were all melted . I wouldve apreciated a heads ups on the frosties not being ok to serve . I did not turn back to get my refund . Ive taken this to their website and filed a complaint . I cant believe how many times i had to ask for a reciept . I ask twice and the girl refused to listen to me . I dont know what i did to deserve this disrespect. To top it off she had gotten my order wrong and over charged me an extra frosty on the second transaction. I am extremely offended and I hope this helps future customers in the neighborhood read more

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It's true about the employees speaking like they don't even wanna be there and everything is a bother. Atleast the female employees I've come across. I did a mobile order to avoid them messing up my order. I ended up having to get back in line for my chili. That could have been done at the first window real quick and instead they shut it and moved away as I passed and opened it for the next person. Then the guy didn't even know what I was there for bc I saw the girl who told me to pull up to the window leave. She didn't even tell anyone they forgot an item from my mobile order. Food wise...it is what's expected I guess. read more

Since all these fast food restaurants want to take advantage of Catholics by offering a fish sandwich, I have decided that I am going to sample fish sandwiches from all these places to see who does it the best. I'm not doing this because I am Catholic, but, I am doing this because I am cheap. I came here to Wendy's to get my fish sandwich. I arrived at about lunchtime. They did not appear too busy. Only one person in front of me. Service was typical fast food. After ordering and paying, I looked around the restaurant. No fish to be seen, not a good sign. A few minutes later, I got my sandwich and left. The fish sandwich looked like a McDonald's Filet O Fish. The only differences were a gigantic piece of lettuce, and no cheese. The fish seemed to be fried pretty good as it was pretty crunchy. Tastewise, it was okay. Not the best fish sandwich that I have had. It was about $3 for their fish sandwich. I can get two Filet O Fish from McDonalds for that price. Not impressed. I have had better. I like their hamburgers though! read more

Wendy's - Fish sandwich - Fast Food Near Me - Tustin, California

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It's messed up how I am a first responder and I couldn't get no service at a Wendy's I physically couldn't fit my flat bed tow truck through the drive-through with a vehicle on it... read more

Wendy's - Fast Food Near Me - Tustin, California

Kids meal was $1.99...,but now $3.39 as of last week...for a neighbor who can't drive. Still ok. Just get the Jr. Burger and Value Fries for $1.00each for lite eaters or kids. Lots of bigger burgers, but can never match the taste of grilled burgers or the all fresh In N Out...but in a pinch, this is much faster. The best thing about this particular Wendy's is the location as far as getting into it from the 5 freeway north. Just two short right turns and there you are. The drive through line can mean a long wait at dinner or lunch times. But still not bad. The longest I've waited is 10 minutes, much better than the 20 I've endured at El Pollo Loco and 25 minutes at the In N Out down the way near the Jamboree and El Camino exit. The chicken salads are pretty good. But my favorite items here are the baked potato with sour cream and chives and chili. Dump the chili on the potato, order a drink, and you have a decent meal NOT based on burgers and fries. It's still fast food, though... read more

Wendy's - Jr burger and value fry left in the bag - Fast Food Near Me - Tustin, California

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