This is really an awful Wendy's. Mostly because of the employees. Constantly rude, or sometimes they won't even speak to you or acknowledge you at the pickup window. They really should close this location or fire everyone and start over. read more

If I could give this place a zero I would order food told me to pull up I waited out there for over 20 minutes somebody pulled up behind me to waited for their food they got their food before me and I yelled at the guy and said where's my food he days..9h yeah....and then ran back in and they brought it out they apologize but it's not the point it's fast food I should have not waited that long for the damn food I'll never come back to this location!!! #pissedoff read more

The worst fast food experience of my life. Disrespectful worker, told to pull forward and wait. Waited for 30 minutes while 6 other orders went through. Pulled around thro the drive thru again, told to pull around and wait with an attitude. Waited another 30+ minutes while another 7-10 cars went through. Finally just left. Never received food I payed for. The whole time they are laughing it up with their friends in the drive thro. If you want Wendy's, fair enough. But I would avoid this one read more

The drive thru wasn't responding so my daughter and I went in. The female at the counter acted annoyed we were there. After waiting for 20 minutes for our food, the same female placed our bags on the counter, but never said who they were for (there were other people waiting). 2 minutes later she only said, "there's your bags". I let her know she never told us those were ours. The manager at this restaurant was the only person who seemed to be trying. read more

The customer service at the Laskey Wendy's drive thru is top notch. After going through once and them telling me I had to place a mobile order so I did in the parking lot Employee-mobile order or door dash Me- mobile order Employee- name Me- Taylor Employee- it's not here Me- could it be under Rickard Employee- no I got nothing Me- oh well I have the confirmation Employee- I don't care I can't see it Me- wow you are great at customer service Employee- are you fucking retarded bitch Me- what Employee- you heard me bitch bye read more

This is the worst Wendy's I ever been to the manager is rude there and they don't listen to you when they take your order they always mess up your order. read more

Simple order thru door dash. Not difficult right? Ordered 2 sandwiches 1 fry 1 baked potato. Got 2 sandwiches and 1 fry. Tastless fountain drink and not enough IQ to remember straws. Worthless read more

service was great, food was amazing like months ago and then after whatever hiring phase u guys had, get dem outttt....went from the best wendys to i will avoid at all costs‼ read more

The worst service ever been here two times in one week and the food was not cooked fully/nuggets were close to being raw and I didn't get my chocolate frosty. I had issues with the staff both times. I was forced to wait 20 mins for 4 sauce cups while my food was done. They need new management for real! Wendy's was always my favorite place to go for great food and good vibes and I definitely don't get them from this place 10/10 wouldn't recommend if I could give 0 stars i would. read more

Soooo disappointed with the quality of the NEW HARVEST SALAD I ordered at Wendy's. I ran in because it looks enticing on the picture and when I brought it home it was brown lettuce, about 2-3 days old. Now I'm scared to eat the cheese cause I don't know how old the cheese is and I'm wondering if they put fresh chicken on top of the old cheese and lettuce? They are high-volume store and I'm wondering if that's why they have low-quality food With so many customers, I hope they weren't as disappointed as disappointed as I was when they got home. To add insult to injury, I called to let them know that I might come back to return their the salad andno one picked up the phone. So I couldn't even lodge a complaint! ‍ So Yelpers if you're on Laskey Road avoid the Wendy's there! ESPECIALLY THE SPECIAL SALADS read more

worse Wendy's ever... only car there for 20 mins waiting for my food.. the guy even told me to pull up lik there was someone else here lol

I waited in drive-thru @ 1859 W. Laskey Rd., Toledo OH for TEN MINUTES without the line moving. So, I left without ordering and stopped outside the delivery window to ask about the problem. The boy said they were very busy inside the restaurant. Really? So, you basically shut down the Drive-thru because you're busy inside?! Unbelievable! What moron was in charge of this decision? read more

They are Always friendly and the food is hot and fresh and the order is always correct

Extremely rude store manager so bad that I walked out of the restaurant without ordering food I will never return there again

This location is gross. After the employee's friends and auntie paraded around the kitchen, they proceeded to skip customers in line and take their orders. Find somewhere else. read more

I have tried to be patient with this location but they are terrible. I ordered online so I wouldn't have to go in. They told me to come inside anyways. I waited at least 15 minutes. They don't have enough people. There was one person (manager I think) making sandwiches. The kid up front seems clueless. There is no system for mobile orders. The counter customers come last which is a very long time considering how long the mobile orders take. Don't go here if you want fast hot food. read more

Very highly disappointed in one of your locations. I'm talking about the location at 1859 Laskey Rd Toledo OH. I went there on November 16 and placed an order on your Mobile app. When I got up to the speaker I told them my name and they said pull up to the window. When I got to the window they didn't have what I ordered. I did not want anything else, so I said, can you cancel the order. The guy at the drive-through checked with his manager and said yeah we can cancel it. You're all set. Now thinking about this after I left I even called that store manager and talk to her and said there is a hold on my bank account will that fall off? Did you cancel the order? She said we do this all the time. On November 18 the charge posted my account the order was not canceled. I called this location and got the most shitty customer service ever. I was told I don't know what you want me to do about it it's not our problem. You're going to have to call corporate or try to deal with people at the app. I called your customer service on November 21. I was told the request was put in for a refund and here I am today with no refund. I called back on November 28 and was told that the email was never looked at by that manager or the higher up. I'm not paying for food. I never got. I don't understand why getting a refund is so difficult. Please make this right here is the order I never received. I will tell you what after I get this money back I will not go to Wendy's again. read more

What a sad restaurant. One worker in the front on a Saturday lunch. I was in line for ten minutes to order. When I did finally order it took another ten minutes to get it. We aren't talking family meals. I mean two cheeseburgers and two frosties. People walked in and waited to order, were much smarter than me and walked out. read more

The service was horrible , my chili was cold and undone ... My chicken sandwich was also old and cold . My fries were not filled up , cold , and also old. My tea came hot with no ice ... had to ask for a cup of ice , it came with a side of attitude by a manager. My chicken nuggets were also cold and came with barely any sauce. My daughters double stack was made very sloppy . All around a bad experience with a 20 minute wait every time I come here. If I could give a 0 rating I would. So I'll give you a 1. read more

Manager was going to call me straight away about the bad service. That was 4 days ago, I'm not holding my breath.

I am a huge fan of Wendy's. I go to the Laskey location most often because it is closest to where I work. I was very excited to see that the Berry Burst salad was back as it's one of my favorites! Today was the second time I have gotten the salad and there are very little berries on it. The first time, I gave the benefit of the doubt, but this time I cannot. I counted 3 little pieces of strawberry and maybe 4 blueberries! The grilled chicken on it is dry and chewy. Oh, and I didn't get any almonds! Out of all the times I've gone there the employees are never rude but they are not friendly either. I will continue to go to Wendy's, but I think from now on I will drive a little out of my way to avoid going to this location unless absolutely necessary. read more

Super slow, dont go through the drive thru if your in a rush. I waited 20 minutes after ordering my food.

i like this place because they get the order right......more than other places. not perfect, but if its wrong, just tell the website and you get your meal free the next time. this time i wasnt so fortunate i ordered a fruit punch and my god was it just colored water. 10 people working behind the counter and no one checks to see if the syrup is out? now i know why my mom turns into an A hole and sips her drink before leaving the drive thru. no customers complained either? also, depending on who takes your order you might not get all you asked for. i asked for a certain condiment on my burger....paid extra...didnt get it....again. at least they're not rally's or mc donald's.....right? read more

Absolutely the worst Wendy's I have ever been to! They had only one employee working register with 5 other people in line ahead of me. Took 13 min to place my order and another 10 min waiting for my food! I order eat in and I received in bag, then the food was cold!! The kitchen was in a state of panic, food all over the floor and I only seen the Mgr once!! I use to frequent this location a few yrs ago on my lunch break and it was a lot better! I will not return again! read more