This was my first time at this Chick-fil-A location and I was very happy with pretty much everything. Every employee we encountered were some of the nicest people I've ever been around in a customer service setting. Calihan who took our order was patient, sweet, and kind. A rare gem in customer service for sure! The food came out faster than expected and was all hot and tasted great. I dined in and the place was clean. No weird splotches on the walls, tables squeaky clean, no trash to be seen anywhere (not even a straw wrapper). They had a children's play area and I thought that was pretty cool since kids don't love to sit and wait once they've started their food down. Definitely will be back when in the area. Such a pleasant experience! read more

I would love to meet the masterminds behind Chick-fil-A. The training they get is better than 95% of businesses today. I mean come on, seriously? Their food may be considered fast food but the service is that of a 5 star restaurant... and even then, they just might be better which makes their food worth the little extra money compared to other fast food chains. I could say this about every single Chick-fil-A too but this was the most recent experience. From inside to the drive thru they got you covered! read more

Chick-fil-A - Pretty obsessed with their Chick-fil-A- Lemonade - Fast Food Near Me - Toledo, Ohio

Never has Mac and cheese past 8:30p. Every time I go around then they claim to be out. It's super frustrating especially when I'm getting off a long day of work and just want me some good ole mac. read more

i placed a mobile order and wasn't given the correct amount of sauces. like if i placed a mobile order i expect that many sauces. and i was given a diet coke when i ordered a coke and it came with a grand total of three napkins. read more

Good location and always consistent food! Staff are really kind and helpful as well. Recommend!

I love Chick fil A and eat at one when I have the chance. Even during this pandemic, these guys still do it well. They were on top of everything with their drive through and were fully staffed to handle what came their way. Pulling in, it's right off the expressway on a very busy corner in what appears to be a shopping district. It's easy to spot from the road and I noticed a line when I pulled in. Being that a line can mean a 10 minute wait or 45 minutes, I didn't know what to expect. The staff here was amazing. I was in and out with my food in 10 minutes, no joke. There were staff directing people (including me) into the drive thru lines for efficiency. I pulled up and there was 2 people with tablets at each drive through (4 total) taking orders. If I wanted to pay with a card, they would run it right there. I wanted to pay cash, so I had to pull ahead. When I got to the front, the guy addressed me by name and told me what my total was. He grabbed me my food, and I pulled ahead again for my drinks. Order was perfect! I told the guy that this was the most efficient thing I've seen in ages, especially during this whole pandemic thing. Kudos to Chick Fil A. you guys rule and pulled this off without a hitch. I would come here again in a heartbeat. This is how it's done folks! read more

Unfortunately I had a not so good customer service at Sylvania and Talmadge location Toledo Ohio. I had received a breakfast order twice that was incorrect, so the second time I went into the store to see if anything could be done about it. I immediately got a very condescending response and said I needed to call the 1-800 number get a gift card to replace the meal. So I have called twice and each time they have told me it's the store who should be replacing the incorrect order with a gift card , so I'm totally getting the run around with no response at all. The manger was rude and I have never had bad customer service at Chick-fil-A ever, in fact it's always been a pleasure to go there, but this has certainly changed my opinion. I'm hoping their customer service isn't changing for the worst that truly would be a loss if one individual can make that kind of impact, and still waiting to see if my meal can be replaced or not, after all they did get my money twice but I didn't get my meal! read more

Not your average chick-fil-a Whoever was on the floor at 1:40 was taking used trays and so unbelievably polite / respectful and he referred to me by name (after throwing out my trash for me!) offering to refill my drink. Not often do you meet someone so tentative to not just me and my friends but also other customers. He deserves a raise. Period. I'm still sipping on my drink thinking of him read more

Best way to start out the day with two of your favorites - biscuit and fried chicken!!!! I stopped here on my way to Oberlin around 8:45am. Plenty of parking and seating inside. Now, I have never dined in before, it's always been through drive-thru during travels... so after ordering my food, they gave me this bin with my receipt inside and I was lost as to what to do.... so I asked if I should wait until they called my order and was told to have a seat and someone will bring it out to me... first experience!! So I sat and waited. About five minutes later, the tray with the delicious food appeared! I was in heaven! Then coming back from Oberlin, I stopped here for dinner! Boy, was I taken back.... the parking lot was full, inside the restaurant was full, both lanes to the drive-thru was full... but I was determined and I was actually in and out in about 12 minutes. Two people were working the drive through, taking orders using tablets and tell us which car to follow, etc... man this system works. I thought I'd be there for 30 minutes from the moment I got in line to the time I got my food... nope, was done in about 12 minutes! Now that they have one opened at EMU, I'll try to make it out there... but unlike this location, that location does not serve breakfast :( Hurry up and open some up in Southeastern MI!! read more

The best! Michigander here, so my comparisons of this restaurant to others isn't much! But! Nonetheless this Chick-fil-A was top notch. We came here on Labor Day weekend - Friday to be exact around 530p and it was packed! The two drive-thrus were so long and the inside of the restaurant was full of people. I was a bit overwhelmed with all the people and thinking how long the wait was going to be, but nope! 4-5 cashiers were cranking out orders and it was so efficient! Our cashier was friendly and knowledgeable. She read back our order and everything was right. Sauces are free and we got 6 sauces in total. Our food was served to our table almost the same time that we sat down. Food is hot, tasty, and fresh. The chicken is crunchy and juicy and fries have good flavor. Tip - get the diet lemonade! Tastes the same as regular with less sugar. The line inside continued to be long but cashiers and food runners continued to turn out food. The efficiency again amazed my husband and I - I could never imagine any other fast food places operating this fast and with good quality. Bathrooms are clean and actually smelled good. Baby diapers were free in the bathroom stall which I thought was really awesome. Buser came up to us after we were finishing our meal and asked if either of us needed refills. Are you kidding me?! Such good customer service. My husband took him up on his offer and on his way back the staff said he would clean our table/dispose of our trash. Lastly he gave us mints for the way out. Great customer experience that spanned from the staff to the food!! read more

Chick-fil-A - Outside of the restaurant. - Fast Food Near Me - Toledo, Ohio

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Frequent here pretty often as I used to work here but wasn't too happy the other night when I opened my salad to find there was a hair in it. read more

Chick-fil-A - Cobb Salad with hair in it - Fast Food Near Me - Toledo, Ohio

Whoever has the best "Southern Chicken Sandwich" please step forward. YO! McDonald's! Not so fast! Chick-fil-A, come on down! Why would I give five stars to a fast food restaurant? Because, it fulfills its purpose perfectly. Politics aside, this is one if the best tasting chicken sandwiches out there. They use simple, but high quality, ingredients that compliment each other perfectly. Healthy options are available. Because we don't always have time to sit down and eat, the two lane drive through is handy. read more

We decided to be greedy and came here after Cold Stone. We only purchase entrees so we only came there for the meat. What I like about this location is the friendly and helpful staff, I have never had a problem with any of the workers ever. I ended up getting my me and my sister a Deluxe spicy chicken sandwich which was amazing. And both totaled with eat in tax about $8.00. And that filled both of us up. Five stars for the helpful staff and the fact that it was close to closing time and the food was just as good. Great job chick-fil-a team, never change. read more

Chick-fil-A - The deluxe spicy chicken sandwich with jalapeno cheese . - Fast Food Near Me - Toledo, Ohio

Our whole family loves CFA! We eat there fairly often. Always yummy food, great service and friendly employees!

I go out of my way to go to this location but recently the service hasn't been fantastic. The last two time's I've had missing items. First time I was missing a spicy chicken deluxe, large fry and four straws. Good thing I was only half way home when something was telling me to check the bag. Had to turn around go through the drive thru again and they didn't even bother to say sorry or do anything to go above and beyond for my wasted time. Second time I was missing my lg Mac and cheese so that was disappointing. Called the number for the location and it went to voice mail. Left a detailed messages and guess what. No response. Guess I'm done going to this location. Great food just disappointing service recently. Whoever is in charge of getting the orders together before being handed out of the window need to slow down or be better trained. read more

I love chick-fil-a!! I was happy while visiting family to see that toledo now has more than just inside the mall location. Moving on up toledo!! My husband and I made a quick stop to grab a salad for myself. I ordered the spicy southwest salad with no cheese. My order came out perfect and tasted delicious. No complaints except I wish they were open on sundays. read more

I use to drive 50 miles one way when the craving got too bad. Even my brother in law who worked his way up to a big wig in KFC agreed that you can't find a better chicken sandwich. Can be a little too pushy on the religious side for both of our tastes, but sometimes you just have to agree to disagree. But one thing EBS and could never agree on here is how to get the chicken sandwich. He would have Never ordered it wit extra slimy pickles like I do. He would have been a plain man. About the only time in his life you could call him that. Be an original, and have it your way. Keeping the legacy alive. Minh's Anni read more

Chick-fil-A - My way to eat a sandwich. Learn that from visiting here with my best friend from college. He took the pickles off his and put them on mine. - Fast Food Near Me - Toledo, Ohio

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Who in the restaurant biz does it better than chick fil a? Nobody. Everything is top notch. Service. Food. Speed. They'd win the gold medal in every category if there was a fast food olympics. Ever try a chick fil a salad? Amazing. read more

Don't let the huge lines scare you away from this one! Very quick, and efficient. Friendly staff. Food is to die for. Only complain is not open on Sundays and the company's personal beliefs. read more

Excellent lunch, and the grilled nuggets are addicting. Place is hoping as usual, and the service is amazing. They go above and beyond for customers - asking how day was, etc... Food was prompt and delish. Haven't been to one of their locations where that wasn't the case. If you're looking for a quality quick meal, this is it. read more

By golly, I don't think I've ever seen such kind, helpful, and polite servers at nice restaurants, let alone at a fast food restaurant. But the folks at this Chick-fil-a are not messing around, seriously the best service ever. Mad props to EVERYONE. I have yet to encounter a single server at this restaurant who is not nice. Excellent service aside, the food--well, it is chick-fil-a, 'nuff said. Maybe I should feel a little conflicted since I don't exactly see eye-to-eye with the restaurant's political stance, but you'll understand where I am coming from when you visit this chick-fil-a too. They smother you with kindness, delicious chicken, and that crack-laced chick-fil-a sauce, who can say no to THAT?! Synopsis: all around win. read more

Visited a chick-fil-a for the first time and I was pleasantly surprised! I got the traditional #1 sandwich and the chicken was very juicy. Was pretty busy for a Saturday night but the line was fairly fast due to the many cashiers to take orders. It seemed like the managers were roaming the eating area to make sure people were satisfied with their food. On top of that they were giving out coupons for a free breakfast item! read more

Chick-fil-A - Fast Food Near Me - Toledo, Ohio

I went through the drive-thru at the location on Secor Rd near Westgate. I have been to this chain fast food place at various locations and had always had a consistently good experience... but this visit fell short. I ordered two grilled chicken sandwiches, two grilled chicken salads and chicken nuggets. The friendliness and efficiency of staff members did not disappoint. Each person was super friendly and food was quickly ready. The food, however, was not the same quality that we had enjoyed previously. There was a weird flavor to both chicken sandwiches that detracted from the quality. The chicken nuggets were also disappointing, as they were overly fried and there was a lot more of the fried coating than chicken underneath. On the bright side, the grilled chicken salads were both very fresh and delicious. The chicken salads didn't have the same odd aftertaste as the sandwiches. We've always been pleased with service and food quality at this restaurant, so maybe it was just an off night. Would definitely order the salads again, might try a grilled chicken sandwich, but would absolutely never order the chicken nuggets again- far better at McDonald's or Burger King. Can't beat the friendliness of staff members here, but I probably would not return to this location because of the food. read more

Man. Chick-fil-A. I choose you over any fastfood place for several reasons. Tonight we drove up with no one in line. I don't always like the employees standing right there because I do get social anxiety and it's hard to sometimes face someone when no. I don't know what I want to eat. This is truly the first time ever the employee...says...Waddya want?. Ummm. I don't know. Can I see a menu? She goes uh, yeah pull forward. I don't have one on me. Usually anyone who's in the drive thru knows what they want because they're here all the time. Way to make things awkward. Yeah I get teenagers being teenagers but you get hired a Chick-fil-A for having a certain attitude. You don't have to"my pleasure" after everything I say but if I wanted this type of experience I would go to McDonald's or Popeyes. Food was good but this experience just didn't have the elevated level I look for. She was really off putting. Even when we got to the window the employees were complaining about another employee in front of us. Of course I'll do Chick-fil-A again but probably not this one for a while. read more

This chain amazes me. Especially this location had a very pleasant, clean atmosphere. The food was perfect, and the staff was extremely friendly and genuine. Very impressed! read more

Chick-fil-A - Fast Food Near Me - Toledo, Ohio

Wow!!! Drove an hour today with some friends and their kids to eat here. Jocelyn was so attentive to our needs and the kids'. She even took special care of our friend who was trying CFA for the 1st time. We have never had a bad experience at any CFA and this one is not different. Well worth an hour drive. read more

Chick-fil-A - We {{heart}} CFA! - Fast Food Near Me - Toledo, Ohio

Me and my family love this place! They never get our order wrong and sometimes they give us food on the house. Lastly the employees are always nice! read more

Confession: I am a chick-fil-a addict. Seriously, I could eat chick-fil-a for every meal forever and wouldn't get sick of it. BEST FAST FOOD EVAR!!! This is a pretty good Chick-fil-a. It is free standing which means drive-thru--definitely a big plus for me. The sandwiches were awesome as usual. I highly recommend the good ol' regular sandwich with a ton of chick-fil-a sauce (note: if you have not tried chick-fil-a sauce, you are SERIOUSLY missing out). My only problem with this particular location was that when I asked for plain sandwiches, they simply removed the pickles and not the butter. Every other location I've been to has always left off both accoutrements when I asked for plain. Still, not much for me to complain about. I LOVE CHICK-FIL-A read more

I don't think I've ever felt compelled to write a review for a fast food joint, let alone give one a 5 star review! I came with a group of 4. I was the first to order, and my food came out before the rest of my group placed their order! Now that's FAST food service! (Pun totally intended. =D) We sat at a booth, and there were servers coming around to refill our drinks and take away our trash. I don't think I've ever has such great service at a fast food joint. And everyone was incredibly friendly and happy, from cashiers to those who walked around tables. As for the food, two thumbs up! I got the #1 combo. I stuffed my sandwich with fries and Chick-fil-A sauce -- Scrumptious. =9 Now for the embarrassing confession: my friends and I drove 45 minutes since one raved about Chick-fil-A. The other 3 in the group never had Chick-fil-A. Would we drive 45 minutes again? Absolutely. read more

Driving across the border and three hours for chicken is the kind of obsession and love only chickfila can incite from you. There is this indescribable joy that I feel when I walk into a Chick-Fil-A and know that my stomach will be filled with their delicious fried chicken and Chick-fil-A sauce. I've tried several different chains in several different states and the food is always consistent. I've tried almost all the menu items and my "usual" is a 8 piece nugget meal with unsweetened tea, chick fil a sauce, buffalo sauce, ranch and ketchup. I know, it's a lot of sauce. I don't even care, they put magic in their sauce. I'm convinced that they close every Sunday because they pray to Jesus and he cries into those little packages. In fact, I'm also convinced he also cries into their chicken, batter, and employees. Chick Fil A employees are the nicest fast food employees that I have ever come across. What I'm saying is, if there isn't a Chick Fil A near you, drive. I cross the border and drive three hours to eat this, what's your excuse? read more

Compared to the rest of the chick fil a's in the area this one would have to be ranked pretty low. Even with lines that aren't even bad, they seem to take a longer time than the one on secor. The past two times I've visited this location my drink was messed up or they didn't include my fries in the bag. This chick fil a used to be great, but each time I go, I'm always disappointed. read more

Consistently friendly, fast service and great food. Chick-fil-A does fast food right. Very organized and detail-oriented. Highly recommended. read more

Quick, very polite service with a smile. I think all the employees are robots because everyone is so nice. The #1 is always a good go-to. If you dine in they will come to you and ask if you need a refill. I get a calendar card as a gift each year which is a free item per month. Closed on Sunday's. read more

I refuse to turn my gay card in after eating here. Yes, there is some boycott and yes, there are some of my tribe that refuse to eat here. I elected to try it and thankfully I won't need to break the boycott again. The cashiers were a delight and simply the most helpful of any fast food place I've ever been to. The sandwich was good but was missing the tomato, which results in a lost star in my review. The other star being yanked away is for the limp-wristed mediocre waffle fries that were served. They were sadly rubbery and barely warm. The coleslaw was very much like KFCs but more expensive. Overall, it's not worth all the raving folks do over a chicken sandwich. It's good, but not that good. read more

Hands down the greatest drive through I've ever been to. I came in around 6pm on a Monday and was a little freaked out by the line. There were around 10 cars waiting and they had two order lanes that combined into one. I figured it would be like McDonald's and take around 25 minutes but I think I was in and out in under 10 minutes. The cashier took my credit card while another guy gave me my food, by the time I took the food and put it on the passenger seat, the cashier was done and handing me my card back. Amazing. And as usual, their chicken is always out of this world. read more

We drove here before heading over to the zoo. Jam packed parking lot but all kinds of room inside. The dining room was very clean as witnessed by 3 staff cleaning tables and taking out trash. The restroom was very clean and if not for the industrial soap dispenser and paper towel dispenser you might think you were in a friends half bath. In other words very clean and presentable for a QSR restroom. We both ordered the grilled chicken meal which came with a small drink and waffle fries. The sandwiches were fresh and tasty and the waffle fries were soft fried and delicious. Our drinks came with refills which were retrieved by Jesse from the restaurant staff. The lines moved very quickly and the food was flying out of the kitchen for everybody not just us. Happy to go back anytime and I can't wait for them to build the 29-25 new restaurants recently announced for MI read more

I downloaded yelp just to let the people know of my 10/10 experience at this restaurant, not once, but MANY times. Bravo Chick-Fil-A

ONCE AGAIN BURNT !!!!! Second time ordering this, this time a few of them for others, $23 dollars for burnt bagels... sick read more

Chick-fil-A - ONCE AGAIN BURNT !! - Fast Food Near Me - Toledo, Ohio

By far the best service I have ever had at a restaurant. They even gave my mother and I an 8 oz container of chick fil a sauce for free! read more

Chick-fil-A - Fast Food Near Me - Toledo, Ohio

THEE BEST FAST FOOD CHAIN!!! Try the chicken minis for breakfast!!!! Download the app, get rewards!!