I stop in with my two granddaughters and after a long discussion with a 7 & a 4 yr old we placed our order and one of them ask to try the lemonade That manager didn't miss a beat and offered her a taste. Then with the two trays of food and him helping us to the table this guy is on top of his game. The best part he made sure the kids toys were the same. read more

Disappointed. No utensils, straws and napkins given with my order. Ordered through drive thru. No receipts are given. So I had to look up the phone number. When someone finally answered the phone. They didn't seem to care that my food order wasn't complete with utensils. Challenging to eat their chili. And the bake potato. I had to stop home to pick up utensils and napkins before heading to visit a friend at the park on this beautiful day. Its sadly hit or miss at this location lately when it comes to good customer service. read more

I just can't believe this. Worst service.. I called on the phone, they took a while to answer and when they did I asked a question and she mocked me. With an attitude . How do you explain that? So bogus. I will never go there ever again either. They always forget sauce. 3pm, 2/21/25. Which ever girl answered that phone, do better please. read more

Service is everything young man at drive through. Wrong drink pushes order at me no thank you. You need a lot to learn

This location has just been completely remodeled! It looks sparkling clean and so much nicer now! The food is always good, this time I noticed that the bun on my Crispy Chicken BLT sandwich was really cold (which I did not like) but the chicken was perfectly cooked so that was what mattered the most to me! Maybe that is how it is supposed to be . We love the $5 biggie bag which you get to choose from three different sandwiches, a fry, a four piece nugget and a drink (pictured) we will be back again. Here is the description from their website: "The $5 Biggie Bag is back and it's everything you've ever wanted, in a bag. Now you can choose between a Jr. Bacon Cheeseburger, Crispy Chicken BLT, or Double Stack™ to go with your 4 PC. nugg, small fries, and small drink. " We don't come here often but we wanted to see the new dining room! My daughter loves the kids meals (mainly the toys lol) but at least I can get a bite to eat while she entertains herself for a few minutes putting together the toy. I highly recommend dining here if your on a budget and still want to go out for a quick and affordable bite to eat! read more

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The prices were so high and the cheese burgers I got were So small and it was not worth it and the service was keep on saying come on come on to Order read more

Asked for no ice and I got ice had to return my drinks and the employee gave me a disrespectful attitude and told me I was slow to order when I told him he was rushing me to much as well as asked for ranch for my nuggets and got BBQ?!!?? read more

Wendy's - French fries portion size - Fast Food Near Me - Schaumburg, Illinois

I normally just get the Jr Bacon Cheeseburger and a frosty, both the chocolate and strawberry are delicious. Also the Baconator is great and their Baked Potatoes yum. As well as the breakfast Bacon croissant and potatoes. I love Wendy's! read more

They have a special like two sausage egg biscuits that 2 for $4 but they will lie to you that your order isn't part of their deal! The old and rude Indian woman/cashier was too lazy to fix the problem so she just lied to my face. Scumbags !! This location should be closed. Every one that works there is a rude piece of ..pie!! read more

First time we came here we got a 20 pc nuggets & a 4 PC nugget & the nuggets were good, fries tasted like they always do. Second week we came, got the same order. I tasted the nuggets close to when my kids were done with them & they had an off taste to them! I wish I had told them to stop eating them! They tasted like they were day old nuggets or sitting for a while & given to us for our big order or maybe they need to change their oil! My daughter on the very last nugget said she didn't want to eat them anymore because they tasted weird. My boys had sauce with theirs. So upset! I was originally going to get something from the store to make at home after bball practice & I should've stuck with that but my kids love Wendy's nuggets more than other fast food places so we decided to get it for them. Ugh. read more

Still a awesome place to grab a quick bite to eat! Spacious tables, kind servers and fast service. Follows covid guidelines and you can eat inside. Perfect place, wonderful choices and my stay was amazing. Loved everything I bought and ate. The food came out hot ,fast , and correct. But most of all , it was delicious. The best variety of choices in fast food. Always clean. Nice sandwiches, Good prices too! read more

Ordered one of my favorites. Chili with extra crackers. Club crackers given instead of saltines. Seriously ??? Chili was pretty good, strange to not have crackers to go with it. Club crackers are not meant for adding to chili, soup, etc. Hopefully it will not be a new thing Keebler club crackers, otherwise I will have to rethink getting Chili. read more

Enjoyed the Strawberry frosty with a friend. It was all the rave with my friends and it tasted "OK", a nice treat for sure but hardly anything to rave about. read more

They were really rude. A group of high-school boys were goofing around and moaning. The employees were among them joking around and cussing. They also talked bad about us behind our back. We overheard them saying degrading comments towards us thinking we didn't hear them. read more

I ordered the Pretzel Bacon Cheeseburger with fries and a Coke. The burger tastes better than it looks on advertisements; fries are overly salted and makes me very thirsty. I'll order this again but maybe substitute the fries for a frosty. read more

Wendy's - pretzel bacon cheeseburger and fries - Fast Food Near Me - Schaumburg, Illinois

Usually my experience in this drive thru is pretty average. The food is consistently good, fresh, and hot. But today was different. The gentleman at the window was so polite that I was speechless!! He was friendly, and ended every phrase with ma'am. It really made my day. Like I said before, the food is always good, so adding great service brings it up a notch. The only reason it isn't five stars is because this is the only time I've had great service. If that part stays consistent, then I will change my review. read more

Yolanda is the most wonderful person. My mom is sick and the only thing that she can eat is Wendy's hamburgers. I come about two days a week and Yolanda remembers me and my mom and always asks about how she's doing. She is so full of love. Jose the manager is amazing to and makes sure we are always taken care of!! read more

I was in the drive through and the owner entered the restaurant without a mask and went behind the counter without a mask where food was being prepared and proceeded to whistle at his employees to have them come to him like he did not know their names and was treating them like they were dogs. I will not be going back to this place again. read more

Had a coupon for $2 off their full size salad. I ordered their new taco salad and it was delicious. Friendly staff working the register. Fast service and they clean tables. I'm impressed. read more

Wendy's - a tray of food and a drink - Fast Food Near Me - Schaumburg, Illinois

Service is perfect Place is clean Staff are very professional No any mistake about orders and everything is fresh Their coffee is better than Starbuck, Dunkin Try wendys coffee guys ! I definetely come again read more

Very pleased with everything I got here today, the guy working gave me the freshest fries i've gotten from any location! Amazing

Ughk...waited 10 minutes in a fast food drive thru for some food that was just ok...normally I love Wendys! The sad part, we couldn't even get around the other cars to get out of line! Its one of those drive thrus that you are stuck in :( Meh... read more

So basically I went to Wendy's and I told the lady I wanted a 4 for 4 jr deluxe burger and I told the lady that and all she gave me was 1 deluxe burger and not the drink nor fries or chicken nuggets and she didn't even recite the our to me so after that I told her I wanted a 4 for 4 and she simply told me "No I already charged you for that." I was angry because I didn't get the food I wanted and why is it so hard to give me a refund and I just simply order a 4 for 4 I received the worst customer service and this place has the worst employee while I saw the same women cough right by the lemonade machine. I do not recommend this place to eat because the workers don't listen and don't recite your order and repeat it back to you I spent 8$ for a drink and burger while I could've spent 4 for the burger. I don't recommend this place at ALL read more

You have the option of 2 McDonalds, a subway, Burger King, and steak and shake in terms of corporate fast food. This place is a strong #2 behind S&S. Food is always fresh but could be a bit sloppily made. The drive through is no more of a struggle than other places. But where these guys got the rest of em beat is the cleanliness. There's is no strong ammonia smell here to interfere with my jbc. The only reason I knock it down a star is not their fault. DEAR WENDYS, STOP ROASTING McDonald's ON TWITTER AND BRING BACK SPICY CHICKEN NUGGETS!!!!! read more

Hit the drive thru cause the inside is closed, lady was super nice and made our food fresh, so it took an extra couple minutes, but you know it's gonna be good when it's that hot. She had us pull into the parking lot for our fresh burgers and nugs, she had already hooked it up with sauce, but we forgot to ask for bbq and ketchup, so we hit the drive thru again. This time it was a guy and he was super cool, wore his visor backwards and was very understanding of our predicament. He proceeded to hook us up with even more sauce than we know what to do with. That's #toomuchsauce ... you know I'll be back... plus Wendy is an absolute smokeshow! read more

Clean place , professional staff, always a good choice for the fast food. I love the fries, and how can you pass up frosty. It is one of the best things. read more

So the lady at the counter is not comprehending what I'm saying. They forgot our fries and also served us 2 orders of cold fries that had to be returned. -5 stars. The manager doesn't even know how to run a fricken wendys.food wasn't horrible but terrible service. read more

It was between 1-2pm and my siblings and I were eating at Wendy and we got wonderful service from these two employees, a large man with black hair and pale skin and the lady with tan skin and black hair. Very friendly people read more

very not good service rolinda was boofing up my order which took to to long to get very sad in you and she didn't give me the right sauce

Food is always hot and drive thru customer service is great! When you get a simple 'hello' makes the experience that much better. Keep up the great work! read more

Slow service that even when we finally did get our food, we still didn't get all of our food.

Normally pretty good food. Hotter than most fast food chains. This is a solid choice for a quick lunch.

I ordered two chillies and they gave me one. They didn't even put a receipt in my bag.

I've been to this location multiple times, we usually go later at night because this is one of the locations that's open late. This is by far one of the worst wendys restaurants I've been to. I have to wait 15-20 minutes for my food. And they ALWAYS get my order wrong. They charge me for food and forget to put it in my bag. I open the bag when I get home and get something completely different from what I ordered. I don't feel the need to go around and make reviews. But this location is so crappy I had to. read more

This Wendy's is tight. They hooked it up with the ketchup and BBQ sauce. Guy was super lit, gave us all our food and even wore his visor backwards. Such a homie read more