Went here with a friend the other night, wanted to check the place out since it looked so snazzy from the outside. Needless to say, the inside was just as snazzy. We got our food with minimal wait, and the staff were actually out cleaning tables, acknowledging guests and such. I hope this becomes the norm at all Wendy's locations. It used to be that way years ago and it was great. Until now it seems that concept had fallen through the cracks and service overall had declined. Glad to see it back again. They changed their chili recipe also, it's a bit more spicy now, which I really liked. Since this one is much closer to my home, I'll probably become even fatter now... read more

If I based this review on prior visits it may not be so great. Previously I have experienced slow service inside and out. I have visited this location during lunch hours and they have had extremely long lines. It's hard to want to stay in a long slow line when there are other fast food chains with the same size line but move at a faster pace. My last visit was very pleasant staffed seemed overly friendly and service time was extremely fast. It's still a new location and I feel they have some learning to do to survive in this area. The inside is always clean when I go inside The food was consistent with the chain. read more

Finally a Wendy's that I can happily frequent. If you work in the Perimeter Mall area, you already know how hard it is to find a decently priced quick meal. The closest Wendy's drive thru was either off Savoy Drive or Roswell Road. Not really far in miles, but who wants to burn up their lunch break sitting in traffic in the middle of the day? This is the cleanest Wendy's i've been to in the Metro area. It looks very modern when you pull up. So far, the drive thru girl doesn't have an attitude (which is always a plus). I even modified my order at the window, and they still were very nice about it (and didn't mess it up). I didn't even have to wait an extra long time to get my food. I was amazed and hope they can keep up the great service. I'll be back. read more

Both the lady and the gentlemen in the drive thru were very nice! Food was fast and fast and correct.

Awful.......... They got my order wrong handful of times....... Workers Can't handle busy days at all...

Wendy's 6240 roswell road my questar #0000192, time 1:45pm, ticket #03-0649. the cashier who did my drive through order got everything right and worked quickly. My food tasted typical for wendys, but I was impressed with my burger because I ordered a double cheese combo. Whomever prepared my burger did so as if I was standing over their shoulder and suggested a little of this and none of that. It's rare that I'm satisfied with my wendys order. Good job guys, I'm giving 3 out of 5 stars because the other times I've come and my orders was blahzay. But this time was impressive which is I'm giving an additional star. read more

Wendy's - Proof I was here - Fast Food Near Me - Sandy Springs, Georgia

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Went to pick up a doordash and the lady was very rude. Claimed that I called her a b*tch but I would never use language like that and proceeded to yell at me over customers. She was a bigger black lady with dreads working at 10:42 on Wednesday August 18th. With the way the fast food industry is she was probably a manager which is the sad part. I feel bad for the owner of this Wendy's that they can't find any better help. read more

I would give this restaurant zero stars if I could! Incorrect order twice, rude staff, and poor quality.

Terrible slow service every time I've been here and they are rude on top of that. Would not recommend read more

This Wendy's is pure trash. I waited in line at the drive-thru for about 30 mins. I got to the speaker and ordered TWO biggie bags with bacon double stacks and when I got to the window, they said they only rung me up for one and they can't add orders at the window. I drove off completely annoyed and when I got home, the ONE biggie bag that they did give me didn't even have a bacon double stack. It's just a plain old cheeseburger. read more

Got there at 12:19 waited 30 minutes just to be told that their system is down mysteriously minutes before closing time. I'm so very disappointed. I'm also irritated that I waited for FAST food for 30 minutes to begin with. read more

Minutes before they close they will just ignore you at the intercom so they don't have to make any more orders with 5 minutes left till close. This is why your reviews are so low . read more

Order was wrong in drive thru and they stated they could not take back the food due to virus which is fine. They had to get a manager... again my order was incorrect I'm not sure why they need to get a manager to make me a new cheeseburger. The manager did not apologize just looked very irritated. She took the two burgers they made incorrectly and threw them away. They did remake my order but was very taken aback that there was no apology from the manager and no offer even for a coupon. The employees at the drive-thru were very nice, just not the manager read more

30 minutes in drive through. Order was wrong. No receipt provided. Not a friendly staff.

This Wendy's is one of the worst that I've been to. The line through the drive-thru is ALWAYS backed even around 8-9pm when I normally go. The other night I went I don't know the employee's name, but she was a young girl she doesn't deserve to have a job after how nasty her attitude was. I ask for a cup of ice and she hands me a cup of water so I nicely say "I just wanted a cup of ice" so she gets a attitude and gets the cup of ice I try to give her back the cup of water so she can throw it away she has a attitude and replies "I can't take that back" which can't be the truth because any other time someone messes that up they'll take the water cup back and throw it away. She doe not deserve a job with anyone her customer service is horrible and she's going to meet the right customer that's going to reach through the windows and slap her. read more

I was ordering and I had a lot of kids in the car so i was figuring out what to order and she said "are you going to order soon" so we ordered then she said "are you done" i was seeing if we were and u was talking to the kids she said again @are you done!" I said "yes" then my kid said of wait can i have a hamburger so i said "oh wait a hamburger" she said "REALLY" um you can wait your ass down you are the one who is working here i am paying you pay so shut the hell up then we went up waited at the front for 20 min after she said your chicken is cooking. I would cook in my own darn own chicken in that tome of twenty min. They did not give us the burger and no recite so i went to get it they siad no because i do not have a recite and i did pay for it. Those darn BITCHES read more

This location is the worst. I waited in drive thru for 20 mins, they never took my order. I drove to the window and the girl told me they were closed, had the worst attitude ever. They definitely need to hire better employees. Customer service is everything, especially in a fast food location. I will never go here again. read more

Ordered two combo meals after 11:30 pm in drive through. Took them 5 minutes to pull it together, they forgot my taco salad so had to wait for that two. Got home and it was a side salad instead. No straws or condiments, no apologies about getting my order wrong. read more

The manager and the workers were very disrespectful. They also had my order wrong. I believe their sweet tea had a funny taste

Went to the Drive Thur tonight since the indoor dining was closed. The on duty manager was extremely rude yelling at the young man at the drive thru window. There was a more professional way she could've handled the situation. read more

if i could do zero starts i would. i tried to be nice but honestly FUCK this stupid wendys. it's so dumb. i am so nice to all the workers and even donate to there fucking charity. every fucking time i go i PAY for 3 sweet and sour sauces. everytime i get charged for extra. but don't ever get what i payed for. it's not like i don't say anything either i specifically fucking say I WILL PAY FOR EXTRA. thanks horrible service not even trying to be a dick. just what it is read more

When I come here for lunch they never get my order right. They take way too long. They are always rude. The food is awful. I get that it's Wendy's but I'm going to have to stop coming here. If I wanted burnt crap I would just scrape off the top my grill at home and eat that residue. The staff act like I am a bother to them. Not coming here again. One of the worst Wendy's I've ever been to. read more

Growing pains of a new fast food place? Went through the drive through. Service was fairly slow. I ordered a salad and initially asked for vinagrette but then changed it to fat free French. Window attendees were very pleasant. I pulled away. When I attempted to eat the salad I had both vinagrette and avocado ranch (now I realize that avocado ranch sounds similar to fat free French but come on...) Then I realized I had no silverware to eat my salad...salad...yes, I'll say it again...salad. Not a burger that needs no utensils. No, I didn't go back. Rather than eating there, I drove home and used my own. read more

Service was friendly professional and with a smile. I must say staff is extremely patient. The food on the other hand was awful. I know Wendy's pride themselves on freshness but this was definitely not that. The baconatter was cold and old like it had been sitting for a while. Fries were old and dry. This is the first time I have had this bad of quality from Wendy's as I go very often. read more

This Wendy's location is almost brand new. Nice new store design in a decent location with plenty of parking. What should be a nice clean place to eat has already begun to spiral into your typical Wendy's location. Has a dirty look to it and has this mildew type smell to it. I did look at the health inspection report on the wall and they had a 90% otherwise I would not have eaten there. I ordered the 10 piece nugget combo. I asked for my fries to be cooked fresh and that I didn't mind waiting. They did cook them fresh. The guy who took my order and the guy who bagged up my order were both very nice and had good customer service. The food was exactly what i expected when I ordered it. I do like their new blackberry lemonade although if they put a little too much of the blackberry mix it can be a bit strong. I would eat here again if the opportunity arrows as long as the health score stays above 90. read more

This is the absolute slowest drive thru in the whole Atlanta Metro Area...so ridiculous...will go spend my money at chic fil a

I don't normally eat fast food, but when I do it's because I'm poor and have a coupon.

I called the restaurant back and spoke to the manager Steve on duty and he was so polite. He offered to a replacement meal or refund anytime I was in the area again. I came back after work and he refunded me and apologized for the mishap. read more

Wendy's - Chicken sandwich not cooked all the way ...seriously?! - Fast Food Near Me - Sandy Springs, Georgia

Painfully slow! Never go here if you are in a hurry. Waited 15 minutes in the drive thru and didn't move once before I left. Line was around the whole building. read more

As I found myself out and about exceptionally early yesterday morning I thought it might be fun to check out somewhere that I had never been to before for breakfast. However, upon the realization that it was JUST before the Atlanta rush-hour and I still needed to make it back to Buckhead, I decided to make a short trip up the street to the new-ish Wendy's that I had heard was serving breakfast. Now, the concept of a Wendy's offering breakfast is totally new to me and I really did not know what to expect. Even more surprising, I had never been to such a new location and was astounded, just from going through the drive-through, to see how modern and up-to-date it seemed to be. I expected to be a bit confused and slow upon ordering and figured that I might have difficulty in finding the breakfast portion of the menu, seeing it from a distance and figuring out my order quickly enough so that I did not aggravate whomever was taking my order. Wow, I was [very happily] wrong! Luckily, there was no line behind me and the woman on the other end of the speaker very graciously told me to take my time putting together my order and to start talking whenever I was ready. Phew! Secondly, the automated, electronic screens only displayed the items that were currently available, thus allowing for space on the display for the menu and making the print and descriptions large enough for my lackluster eyes to read. Score! I finally decided that I would order a Mornin' Melt Panini and would order a sausage/biscuit platter as a supplement since I was unsure if my initial selection would actually be enough. In addition to the anticipation that I had for this new breakfast feast, Ashley was probably the friendliest and kindest drive-through team member who I have ever encountered and I think half of my excitement to dig into my meal stemmed from her enthusiasm and good-naturedness. I swear, anyone who can be this accommodating and nice at this time of the morning deserves an award! Though not huge, the panini was larger than I expected and I kind of wish that I had just ordered two. The melted cheeses (asiago and cheddar, I believe), bacon, fresh tomato (which actually tasted like flavorful, fresh tomato!) and fried egg (which was still squidgy and gooey in the center... YAY!) made this grilled composition perfect for a morning wake-me-up. I opened the platter tray when I got home and was a little sad to see that I had only scrambled eggs (these were better than any others I have gotten from a drive-through), a biscuit (again, not bad at all) and fried breakfast potatoes (I really liked these). I figured that the team was still ironing out kinks with the new addition and thought I would shoot as friendly of an email as possible to their location via the Wendy's website to compliment the service and just to let them know that their platters might not be totally mastered yet; I like to know when I am missing things at work and when someone tells me in a friendly and constructive way I oftentimes am quite appreciative. Within around 6 hours of sending the message I had received a response and I definitely look forward to heading back. I may even have to check out the inside, as this looks like the most modernized Wendy's that I have ever seen. I will definitely be back! read more

Just happened to notice this location around 1:10am. Stopped by the drive thru, and everything was perfect! My burger was excellent... fresh, hot, and delicious. Restaurant seemed extremely clean as well. Good job! read more

The hours need to be updated. I came here at 1:20 am and they did not take my orders. Instead the girl at the window said that the business was closed. read more

Best Wendy's up ever been to! food is just great, and it is like a coffee shop inside :-)

I give this place one star because I wasn't happy with the service. I understand it's 11:30 and they don't want to be there but as soon as I pull up to the drive thru the lady says "what's your order?" Which made me feel they were trying to rush me to order so I place my order I never was asked if I wanted my meal small Med or large and after I ordered she says "okay thank you" I didn't get my total or anything than I didn't get any ketchup or anything or a straw for my drink which sucks and my pop was flat. Not happy smh I won't be returning. read more

Nice modern store, but poor service, dirty floors, disorganized operation. I'm surprised the corporate folks haven't closed this down it's so consistently bad. Fancy Coke machines don't work, leak, aren't refilled. Location is the only positive; however, park next door! read more

The wait was way too long before my order was taken. Then as I went for a refill and there was gum in the drink machine.

Went there after driving from Charlotte to Atlanta it was about 1am cashier took my order and i gave her my money no hey how you doing i ordered jr bacon wit cheese and medium fry with no salt...my burger WAS COLD and my fries were also and dry won't go there again read more

Had to walk out the guy was collecting money and preparing food with the same gloves. He seemed oblivious to the problem.

Polite, accurate, fast. Do I really need to say anymore? Expectations for fast food restaurants have become pretty lacking. It's nice for once to go to a fast food restaurant that actually does what they should do. read more

Awful! Awful! Awful! Did I say Awful? Okay so how about I come to this Wendy's location drive thru maybe about 15 minutes prior to them closing and right away got attitude from the girl working. She told me all but hurry up and order because we are about to close... Excuse me? I wanted to order fries and they told me that they were cleaning up and the person in the kitchen said he isn't going to make a new batch of fries. I had to really ask myself if this was happening because they really couldn't be serious.. Oh but they were. I pulled around and again was told that my nuggets and burger could be done but no fries. Keep in mind that it wasn't that they were out of fries but they just didn't "feel like dropping" anymore because they were about to close... I can't... the girl working was very rude and just very nonchalant about the whole thing. To add insult to injury the MANAGER was standing right there beside her doing whatever he was doing which in my mind says that he endorsed this decision to refuse a sell on some fries... Negative 10 stars read more