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Chick-fil-A

2.2 (183 reviews)
Closed 6:00 am - 10:00 pm
Updated a few days ago

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CHICK-FIL-A ATMOSPHERE

What's the vibe?
Casual
Moderate noise
Dogs allowed
Good for groups

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Recommended Reviews - Chick-fil-A

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Reviews With Photos

03.22.2023.
Kathryn L.

Whenever my Godson & I are together, we seem to end up at this CFA location. & usually due to his bribe of getting me an order of Waffle Fries for being his Chauffeur he always says "Mama Kat, even Vegans can eat here"...duly noted. I enjoy seeing the 4-5 employees workin the Drive Thru as their camaraderie & teamwork is entertaining to watch. Catching the gray shirts aka Managers helping & engaging with their team is cool too. Good synergy & friendly customer service each time we visit. This location stays busy yet the duality of lines & the handful of employees taking orders aids in moving the lines quickly. Today I learned that you can place an order via the app for Drive Thru pick up even if you don't want to use curbside service. This is one of two brick & mortar locations within a 2.5 mile radius - other location is next to the Macy's Furniture/Perimeter Mall entrance.

Tenders
Sparkal B.

Just about every time I go to this location there is something wrong with my order. And that just blows my mind because who messes up at Chick-fil-A?! This last time really made me mad. Now this order was free because they messed up my last order, but nevertheless free or not I still want my order correct. First, they tagged my order with another customers ticket which then cause my coworkers and I to have to wait 20 minutes to get my actual salad mind you we're on lunch break. While I was waiting, they said we were waiting on fresh tenders. I said, OK well put the tenders on the side cause they're going be hot coming fresh out of the grease and I don't want it to wilt my lettuce. They still put the chicken on top of the salad. When I work the cheese was melted and the tenders looked horrible (see pics) like frozen Tyson tenders. Trashed my salad so no lunch today On another lunch break visit on a different day, my coworkers and I had our food, but I ended up having to wait in additional 10 to 12 minutes for a milkshake after asking for my milkshake that I had ordered on the mobile app with my food. I mean, I get his lunchtime and they are busy, but customers Email still like to receive their orders how they ordered them.

Overflowing trash can
William M.

This CFA has really gone downhill!...see previous reviews My Sandwich was cold (ordered without pickles) and my medium fries was only HALF full. Overflowing trash can The bright spot was Lori - sweet smile and good service...brought the review up a star.

Equana D.

Terrible Service. I should've known something was off about this location when I approached a very meager drive-thru line. I was coming from the hospital and when it was my turn in drive thru, I was asked to pull ahead to wait on my chicken sandwich. After waiting for awhile in the summer heat, I could tell they forgot about me. So I tried to call the phone number on the receipt and no one answered. So THEN of course I had to PARK and go in which defeats the purpose of drive thru and sucked given I had just had a procedure done. I get in and there are zero customers and 5 workers at the front, 3 idle and 2 laughing about TickTok. I was finally given my order and promised a refund due to the inconvenience but it was a lie. Tried to contact both corporate and the store manager, both tasks are impossible. You just get basic responses and no resolution and they never answer the phone. Never again!

Justin S.

Service here is great (per usual for a Chick Fil A)...but it just takes soooo long to get to the drive thru window. This is perhaps one of the worst configured Chick Fil A drive thrus I have seen in a while. They need so much more parking lot space for evening prime time. While it can be easy to miss this location if you aren't familiar with the area, there are still enough steady patrons to warrant additional parking lot space. They should really take more of Dick's Sporting Goods parking lot. On a Wednesday evening, I sent in a mobile order through the app and ended up waiting in the drive thru line for about 10-15 minutes. But once I made it to the window, I was out of there in a jiffy. Key advice: don't go at peak time (around 6-8pm) if you don't have time to spare. Also, leave your big ol Tonka trucks at home. The turning radii aren't that great.

30 nugget tray (February/Valentine's Day special)
Arielle P.

This Chick-fil-A is the closest to my current apartment. The workers here are usually very kind and hardworking, however they can occasionally seem understaffed and super busy. They do their best to accommodate all orders with quickness and speed to ensure the food we get is hot and fresh. During peak lunch or dinner hours, the food can take some time to come out (a little unusual for Chick-fil-As but I think most people are understanding). The food is consistent! I always get my chicken strips meal with lemonade and it comes out the same each time (usually). The fries here are also very hot and salted nicely--they aren't too crispy or too squishy, so perfect. We've also ordered the nugget tray here and we always get the proper 30-count nuggets, we may or may not have counted a few times to see if we ever get more haha. The parking situation at this location is also a little strange. When there are a lot of cars in the drive thru, it can block the entrance and lead into the main parking lot, which makes it difficult to enter for cars who are trying to park or do curbside pick-up.

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6 months ago

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4 months ago

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1 year ago

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3 years ago

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2 years ago

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6 months ago

Terrible service... would not replace/fix my food . Not friendly... did not say my pleasure .

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1 year ago

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9 months ago

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3 years ago

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3 years ago

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4 years ago

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2 years ago

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3 years ago

Slow, weird hours, always out of multiple things, there's a CFA literally a mile away just go to that one lol

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3 years ago

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3 years ago

This is the worst Chick-FIL-A I've ever been to! 20 mins in line, only one lane open. Truly terrible.

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4 years ago

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6 years ago

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Ask the Community - Chick-fil-A

Review Highlights - Chick-fil-A

Normally I would not bother writing a review on a Fast Food restaurant, especially one as popular as Chik Fil A and that everyone in this area has been to numerous times.

Mentioned in 3 reviews

Read more highlights

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This place was introduced to me by my twin and I was surpassed at how much I liked this spot but…read morehave never been. Think chipotle with an upscale vegetarian twist. The ingredients were fresh making the food good and the dining in experience is clean and minimalist. This is my new favorite spot for healthy meal options.

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Just found my local salad spot! This location looks new, and the staff all seem to be new-hires as…read morewell. Plenty of open seating in a clean diner. If you're unfamiliar, like I was, this is a Chipotle-style, make-your salad place. There isn't very much signage as you walk in, but the bar makes everything orderly and easy to see and order. Plenty of good proteins, bases, and veggies to choose from. I walked in as the doors were opening, and I got a welcoming greeting when I reached the counter. The "regular" size is HUGE and was more like 2 servings. I added the baked salmon to my mixed greens bowl, and it was very filling for my lunch over 2 days. That makes the price of the bowl totally worth it. All of it delicious! They had a pan of fresh-baked cookies out, and I had to get one. I thought they'd be crispy but ended up being on the soft side. They are huge though. Still tasty! I'll be back, often.

My friend ordered online to have it picked up. I did not go inside but I definitely will when I am…read moreback in this area. I ordered the Regular salad. Here is what I ordered: Kale, Arugula, Spinach, Mushroom, bean sprouts, red onion, cabbage, mixed cheese, Parmesan cheese, blue cheese, feta cheese, balsamic vinaigrette, classic Caesar, Salmon, almonds, walnuts, chopped bacon and baked pita strips. 5/5 The regular salad was big and I had ended up having left overs. No complaints and highly recommended

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