The drive thru staff at this location are usually friendly and the food is reliable. The biggest issue with their drive thru is the tedious AI system they use to take your order. You are talking to a robot, and there is no verification of your order... such as displaying it on the drive thru screen or the AI robot repeating it back to you, to confirm accuracy. read more

Great service even this late! Ambiance was casual and Ac adjusted right and pop music not too loud. The food was good except for the nuggets were overcooked. Al in all not too bad for 8:45 pm. read more

terrible customer service all three workers are unable to do a simple job working the drive-through there were about 15 cars in the drive-through and several of them left. I will never Come to this, Wendy's. Because of this experience. And the rude behavior of the employees here who were all old and very disrespectful. To the point I even feel sorry for them because they have nothing better to do. Of course I am calm and I'll leave the simple review. read more

Wendy's - Fast Food Near Me - Sandy Springs, Georgia

Haven't been through this one in a long time. Previously mediocre. Got fast delivery from Uber eats today. Well not all Wendy's are the same. The nearby one on roswell rd. Is horrible. We had been going to the one on savoy drive which is good. But sometimes makes mistakes. This one next to the regal 10 on Perimeter center west was EXCELLENT Today. Very Complicated order 100% correct. Hamburgers were somehow much better than other locations. Sides ALL good. Especially the meat filled chili. Now, maybe corporate hq (across the street) might watch them more closely? This probably will be our go-to Wendy's going forward. read more

Awful business Wendy's is running implementing AI garbage. The AI got my entire order wrong, so I had to talk to a worker about it anyways, then it was still wrong. Give me a real person the first time and save everyone the hassle and money since I spent more money on the incorrect order. Adding to the carbon footprint and taking people's jobs should be terrifying to everyone. The food being wrong is not that serious, but the principle is. read more

The manager told us that we were unable to place an order, but someone in front of us was able. The people that received the food said they can because they work for subway. read more

We visited Wendy's after watching a movie at the Regal Theater. The food, while not great, is the highlight of this place. They served the food hot, and it tasted fresh. The service is not great. The cashier was texting on her cell phone while she took our order. It took over 10 minutes for them to serve our food. The restaurant was dirty. There was trash left on top of multiple tables. There was soda spilled on the condiment counter. They have a free style Coke machine, but most of the flavors are out of order. For example, they have the basics, such as Coke and Diet Coke, but they don't have any variety of Coke Zero. This is a convenient location for a bite to eat after seeing a movie, but the service is slow, and the restaurant is constantly dirty. read more

Wendy's - Menu - Fast Food Near Me - Sandy Springs, Georgia

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I really enjoy Wendy's 4for4 menu. I frequent this Wendy's location since it is near the areas I frequent. This location is right in front of the Regal in Perimeter. There is plenty of parking if you'd like to dine-in. Food-wise, the taste is usually very consistent. My nuggets always taste like the delicious Wendy's nuggets that I love and the fries are great too. Sometimes they can be a bit saltier than other times, but salt is fine with me (as long as my mouth doesn't dry). The workers here are great at taking your order as well and always allow the app coupons. Unfortunately, they do have a habit of forgetting my sweet and sour sauce for my nuggets. read more

Wendy's - a person holding a hot dog and french fries - Fast Food Near Me - Sandy Springs, Georgia

I come here often. I have moved so won't anymore. This is the first time I actually saw a square wendys burger that my friend purchased it looked just like the photo. I don't eat beef but was still envious so I started buying chicken and fries and its been very good. read more

Sometimes you have to eat fast food especially after the President of the United States feeds Wendy's to the National Champion Clemson Tigers! OK I will stop. This is the nicest Wendy's I've ever dined. Despite being jammed pack during the rush hour the staff remained calm, kept the dining floor clean, and processed orders quickly! They have several TVs showing news and sports. I always get baconator fries and a triple stack (number 3), which is very feeling. I recommend this place if you have a short lunch break and cannot go to a traditional restaurant. read more

Wendy's - Fast Food Near Me - Sandy Springs, Georgia

This Wendy's is genuinely excellent. They have a kiosk which allows you to customize your order effortlessly and tons of different seating options and styles. They even asked me some questions about how I specifically wanted the cheese placed on my burger which I've never had before ahaha, and the result was perfection by any burgers standards, not even just fast food. Thanks guys. read more

They've occasionally messed up my order, and occasionally the line and the wait is crazy long, and the drive through line set up is ridiculous. Otherwise, everyone's nice and my orders are put in just fine. Not a perfect experience, but I find this location to be overall, quite reliable and competent. read more

They say that they are closing at 12 but Google maps clearly says they close at 1. I have a testy wife and sick kid in the hospital if they close at 12 on me I'm going to be super heated! read more

Wendy's - cars parked at a gas station - Fast Food Near Me - Sandy Springs, Georgia

I see the complaints. During lunch rush, it takes forever to get your food. It's typically correct, but compared to other Wendy's this location is top notch. It's clean and get the order right most of the time. They're no match for the Wendy's social media team because those people are too much - pretty much why we all go to Wendy's. And their burgers actually taste good. I did love the mozzarella burger. I meant to try the salad but I forgot. Their fries are a little saltier than I need but tolerable. The staff is normal, not overly friendly or unfriendly. I normally go through the drive through and this location in particular is correct & timely 95% of the time. Suggestions for Wendy's, I wish they'd server more diverse options. There are only so many combinations of burger patty + bacon + cheese. Can't we do something more like the pesto, mozzarella combos? Some of us are interested in new & exciting things! read more

Wendy's - Fast Food Near Me - Sandy Springs, Georgia

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It took me four tries to order in the drive-thru because the attendant kept interrupting me while I was talking. Took the drive-thru window attendant awhile to give me mustard and ketchup because it isn't stocked near the window. Curious. read more

I believe Wendy's is extremely underrated. I recently visited Wendy's for breakfast and I was so shocked at how good the honey butter chicken biscuit was. This may get criticism, but I think it's better than Chick-fil-A. Wendy's definitely is stepping their game up with the food, but the problem was service. The lady who always works there in the mornings is always SLOW. And more importantly, she's RUDE. I understand that there are labor challenges, and I am usually more than accommodating to slow service, but if you are rude, that is unacceptable. She isn't rude to the point where she ruins my day, but she does cut me off sometimes when I am speaking. I hope Wendy's can get this service in control so that I can give this Wendy's the four stars it deserves. read more

It's always tough deciding which soda to get from the Coca Cola Freestyle machine, luckily this Wendy's location had about a dozen flavors marked empty, making it a lot easier. Dining room was surprisingly messy for non peak hour (4pm). This location is sleek and modern looking. Service at the counter was fine. read more

Wendy's - Fast Food Near Me - Sandy Springs, Georgia

Lobby is closed due to COVID!?!? Are you kidding me? Wendy's needs to step up and do what other restaurants are doing and actually pay people a living wage. I had to wait 15+mins in the drive thru for mediocre food. read more

David was a PLEASURE to speak with this morning there was an impatient young lady in the background who was very rude but DAVID made my morning!! read more

The cashiers in the drive-thru are so rude, they don't try to help, and they never turn their signs around for breakfast! If you ask them to you get a huge attitude. read more

I've stopped by here and tried 5 different times to go through the drive through after 10pm. Consistently terrible terrible service. Takes more than 30-45 minutes with under 15 cars in the line. One time after waiting 30 minutes around 12:25am 284) the line not moving. Didn't turn off the drive through lights or anything. Everyone remained in line (because prob hungry and few places to go so late)....after about 12:50 I gave up. Blondish drive through woman was just eating a hamburger and on her phone. Place closes at 1am Didn't used to be this was a few years ago. I don't know who owns the franchise but whomever they have managing drive through late night is not a person I'd want working any fast food restaurant read more

F this Wendy's they scammed me out of $40 please do not waste your time rude and disrespectful

I'm a huge Wendy's fan. It's very rare I find a location that I dislike. This location is one I don't like. This was my second visit to this location and I was waited on by the same person each visit. The first time, I thought Taura may have been having a bad day (I mean we are all human). So I decided to come by again. Guess what!? Taura was still rude, unapproachable and more task oriented. The customers were an inconvenience to her while she was trying to fill the lemonade container. Each visit, my food was sloppy. Fries half full, my chicken wraps not even wrapped all the way. I think Taura needs a new job. The good news is the dining room is very modern and comfortable. read more

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If I could give this Wendy's location zero stars I would. The unprofessional workers and the lack of customer service makes this location piss poor. You're better off going up the street to McDonalds, and that says a lot in itself. Inside is locked and closed, everyone has to go through drive through with the line wrapped around the building almost twice waiting for almost an hour for FAST food, come on. That's crazy they don't answer the phone, nor address the long line issue. If you're picking up a Uber eats or door dash order from here, don't bother because they do not accommodate, customers food will be cold by the time you reach the line to get it. The have no sense of customer service. Maybe hire people that actually want to work and service wouldn't be so slow in a prime location. The ghetto. read more

This is such a clean and nice Wendy's. Their service is always nice and the food is always hot which is a plus. Whenever I am in the area and want something quick I stop by here. read more

Old lettuce a big was of the head of lettuce. Horrible. I want my money back!wait was horrible a car in front got upset for whatever reason and decided to honk he lucky I didn't honk back. The southwest avocado salad was more then my salad and less food and the strawberry salad was more expensive they obviously can't portion right. First time n last time here. I would have said something like" hey ur salad is smalll would u like to add a cookie to it for free?" I don't like getting ripped off! read more

Wendy's - Summer Strawberry Salad - Fast Food Near Me - Sandy Springs, Georgia

The lady in blue dreads is so rude. Have had about 3 negative encounters with her. Made me never want to go after giving it several chances. Everyone else is very nice! read more

Absolutely terrible location. The food was soggy. Not even the coke tasted normal. The food at this Wendy's is uneditable.

Worse Wendy's ever!!!!! They served like 5 cars in over 30 minutes!!! Super slow, n they were so rude. After I was in line for 40 minutes, when I got to the speaker to order before they were closed, I sat there for at least 10 minutes, before anybody came to the speaker, the guy said we are closed!!!! They could have taken my order when I pulled up!!! DONT EVER GO TO THIS WENDYS !!!!! read more

Only one singular nugget made it into the container due to the aggressive throwing of the food into the bag. Not feeling like this meal was presented to me with love. If they're neglecting their service, what else are they neglecting? read more

Wendy's - The Lone Ranger. - Fast Food Near Me - Sandy Springs, Georgia

This location never has the dining room open. The hours shown online and posted on the building are false. I am at Wendy's at 12:15 pm on a Friday and the dinning room still isn't open, leaving the drive thru overly crowded. I ordered online thru the Wendys app. I chose to pick up my food in store and could not. I had to get in the drive thru and wait even longer and my food was cold. read more

Wow..I never really write reviews but that Single hamburger was the closest thing to dog food I have ever tried to eat in my life,.The consistancy of the burger was like a sloppy Joe.,.I took 2 bites and threw it in the trash,.I WILL NEVER go to that location again,.EVER,.. You'd think Sandy Springs would have a good solid fast food restaurant,.You'd be surprisingly wrong..Hard to describe how GROSS that was,.Unbelieveable read more

Drive thru from hell , tonight I waited in car 45 mins to get two cheese Burger Cheese cake factory five minutes away would have been faster WTf , doesn't franchise this big should have some standards service level read more

Parchment/wax paper left on chicken (see pic). Horrible drive-thru service (waited 20 minutes just to place my order after 3 cars). read more

Wendy's - Fast Food Near Me - Sandy Springs, Georgia

After making eye contact with the drive thru attendant, and telling them thank you, as they handed back my debit card, I got an almost threatening stare. This is common among the workers. The iced tea always tastes like a mix of every soft drink at the dispenser. Service is always ghetto rude and slow! Note to corporate.....do a surprise visit please!!! read more

Worst most pathetic and racist workers (and I use "workers" lightly) I have ever seen. My mom and I were the only two white people in the restaurant and we were also the only two people who were ignored for 10 minutes while waiting at the counter while the employees stood in the kitchen talking and laughing and completely ignoring us. Yes, minorities can be racist too. I just experienced it. These people will never amount to anything. Great job hiring Wendys. read more

Hey it was late and we were hungry again!!!(kids ugh) dinning room was still open and that ment i can make my own drink from the 100 plus coke fountain (always a treat mixing my drinks). They have offer for a $1.00 donation you get 5 free frosty coupons, so why not. Cashier was great and friendly and food was fast and fries were delicious and hot. read more

Best Wendy's combo i ever had was the Son of Baconator! That bad boy might give you a heart attack if you take that for lunch and dinner everyday but we only live once #YOLO read more

Wendy's - #1 combo right there - Fast Food Near Me - Sandy Springs, Georgia

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Consistently unimpressed. There's nothing horrendous about this Wendy's but every time I go, something meh happens. Staff is not overly friendly, I was cut off verbally while ordering at the drive thru before I was done speaking - she gave me the total and I hadn't finished ordering - and then my nuggets were not fresh, but kinda hard, that was just today. They can be slow and strange at the window and another time they gave me the wrong nuggets. If I didn't enjoy Wendy's nuggets so much I would quit going here but this is the closest to home. read more

Awful.......... They got my order wrong handful of times....... Workers Can't handle busy days at all...