There was egg shell in my burger... not sure not thrilled. Very normal for this Wendy's read more

Wendy's - Egg shell. Was it cooked or am I gonna get sick? - Fast Food Near Me - Orlando, Florida

Not fast food. Thought I'd treat myself for lunch but ended up eating the lunch I brought while waiting in a ridiculously long drive through line and drove off! Should have known better too, wasted half an hour on their damn app trying to order up one of their promotions but it kept glitching out so I decided to go in person anyway. Trust me, it's more like they don't want you using those promotions than user error. Ended up not buying anything but they get a two for years of previous better experiences at other locations, I guess. I'm almost wondering whether or not I should review my lunch since I ate it in their drive-thru. ...the peanut butter sandwich was lovely. The pickles were especially delightful! Lol read more

Wendy's - Oh snap! Line was so long I ended up eating the lunch I brought to work instead of treating myself. Boo!!!! - Fast Food Near Me - Orlando, Florida

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I was the ONLY one in the drive thru and they STILL messed up my burger. I ordered mustard, pickle and onion ONLY. I got that plus ketchup, lettuce and tomato which totally changed the flavor and the calorie count. I am done with this Wendy's. Apparently they have some major issues. I'm guessing literacy is a problem. read more

Food pretty goodd love the service and the coworkers very kind and nice. appreciate how fast the food came read more

Wendy's - Dave's Double Combo Dave's Double Combo Dave's Double - Fast Food Near Me - Orlando, Florida

I visited around 8:30 PM when the restaurant wasn't busy, but my experience was frustrating. The employee taking my order, who seemed to be a manager, didn't ask for basic details like my drink choice or sauce preference. When I tried to clarify, he seemed irritated and even argued with me about what I had ordered. Midway through, the order screen was turned off, and my order was never confirmed. At the window, it was incorrect, and I wasn't given a receipt to verify it. A more helpful employee had me check my bag, where I found an extra item and another missing. Instead of discarding the extra nuggets I had touched, the manager put them back, which raised food safety concerns. Beyond the mistakes, the dismissive attitude and arguing were the most frustrating. Basic customer service practices--keeping the order screen visible, confirming orders, and handling concerns professionally--could have prevented all of this. I hope this isn't the standard for Wendy's. read more

The food is alright, but I do not appreciate the ineffectiveness of the AI ordering service, I feel like the AI ordering service was unnecessary when my car was the only vehicle at that Wendy's. I don't think I'll be back for a while. read more

The food was pretty good love the service and very kind coworkers. Really appreciate how fast they were.

Used AI to take orders in the drive through. Slow service but tasted fine. God I hate AI it's taking my job.

Never uber/doordash food from here they will get it wrong. And for some reason they're scared of cheese. I've ordered baconator fries three times and I've have to dig to find a mere droplet each time. Besides that it's good read more

Sooooo slow really every time we come here it's like so long to get your food. You guys need to do something about it !!!!!!!

Just did a drive-through service ask for Parmesan garlic sauce, nuggets, and three small Frosty's. What they gave me was barbecue sauce, nuggets and charge me for fries and three medium Frosty's very disappointed read more

This Wendy's is terrible. The new automated ordering system is awful. It can't understand most people. The food wasn't even edible. The fries tasted dry and stale, they they were freezer burned, they forgot the sauce for the nuggets and didn't give us spoons for the frosties that we ordered. Worst meal I've had in a long time. That was $30 wasted. read more

Way too much cross contamination here. Please do you and your family a favor and not eat here. I normally avoid writing such harsh reviews but after notifying the manager about witnessing a staff member touch raw beef and without changing her gloves, then touching ready to eat foods, the manager said that they are short staffed so we would have to understand that they don't have time to change gloves. Being a former chef then working for the department of health and human services this is totally unacceptable. As for anyone whom gets sick after eating here it is likely due to poor hygiene and cleanliness of the staff at this Wendy's. The worst was I asked for a refund and was told they have no staff to issue one so I would have to accept what I get. This Wendy's is not worth the second chance but if I do get sick I am certainly seeking restitution from their insurance. read more

The fries tasted like cardboard We ordered multiple sandwiches via drive thru and they were all wrapped the same. We asked..how can we tell which sandwich is which..the employee actually said... dont know have to open them all. Horrible! read more

The Wendy's product is typically excellent but this location is a constant disappointment. Very poorly managed. Staff constantly leaving and most of the staff is poorly trained and performs worse than typical fast food joints. Dine in service is the worst. Obviously poorly managed. Heard that this location will also manage new store on Dowden. The word is already out to avoid this place like the plague. read more

Stood there for 5 minutes with no one in restraint. No one would take my order and self order machines were turned off. I guess it's too much to ask for people to do their job while at work. read more

Today I went to Wendys for a salad and again,ingredients were missing. Every wk I buy a salad and EVERY wk the salad doesn't contain all ingredients. For example last wk pecans were missing, 2wks ago cheese wasn't included and in the wks before no chicken included or, in other weeks, no dressing or, again, no pecans, no cranberries, no apple etc. I always check the salad before I go home and every wk I tell employees about things missing. Today no apple&no berries. My suggestion to this place: PLEASE incl ALL salad ingredients. Ad a tip to other customers who like salads: CHECK your salad carefully before you leave. read more

Got 3 Jr Bacon with cheese ordered plain came with everything on them. Didn't realize until I was down the road, so I just scrapped what I could off and ate then noticed burgers tasted funny thought it was just the mayo. Ended up with food poisoning I assume from the mayonnaise not being kept at correct temp or someone handling my food after handling something raw. WILL NOT BE RETURNING TO THIS RESTAURANT!! Avoid at all cost unless you like food poisoning. read more

If you come here past 8pm good luck! The kids working here don't take it serious and your order will most likely be made wrong and take 25+ mins . I don't blame them though, they are only getting paid like 11-13/hr I wouldn't take it serious either. And the management is god awful all around. read more

disappointing to see the staff arguing and fighting. There was so much yelling I don't even know what was going on. The food was OK when it came out but the order was wrong. Most of the tables were dirty, and there was food on the floor. read more

The manger was very kind, and very genuine. The fries were very good, however the chicken sandwich was a little off. All and all everything was clean and very fast. read more

Yelp 100 Challenge 2017: 37/100: Pretty awesome Wendy's.... recently built in Lake Nona in an area that keeps growing. Conveniently nearby Lake Nona's Valencia College Campus. So new, could not be older than maybe two years so everything looks awesome. Wendy's food is usually prepared fresh (at least that's the excuse they give since they take a big more time to serve you than your average fast food restaurant) and it's consistent with flavor and fresh food. Their salads are pretty awesome as well and who doesn't enjoy an occasional frosty? read more

Wendy's - View from Narcoossee Road - Fast Food Near Me - Orlando, Florida

Look if you are going to eat "fast food" per say, Wendy's is the way to go. This location is convenient to my job and I love it. My daughter tends to be a picky eater and this is a quick fix when I am being lazy and don't want her to eat too much junk. The inside side of this location has a nice décor and is very clean. Again, the bathrooms were well taken care of. (bathrooms are my thing). You are greeted when you walk in and they employees seem to want to be there. They work fast and well here at this location anyway. Never a long wait. I have never had any problems with my order wither when I go inside or in the drive thru. They never forget to ask which sauce you would like or if you would like ketchup. I know that seems like a small thing but to me it's not. Just an overall pleasant experience here. read more

Such slow drive thru service on a regular basis. I usually end up going inside as it is faster

We have a squirrel in our bag!!! French fries are all gone, sandwich is bit up everywhere and the ketchup is all over the squirrel's fingers! Omg! *Disclaimer this is our pet that got into the bag of food! Haha! Have a smile and a great day! read more

Wendy's - Fast Food Near Me - Orlando, Florida

I normally never write a bad review for anything, I would just never give them my business again. However this experience with whoever this older man was (I believe he was a manager) was completely uncalled for and he was overall very rude and unhelpful, even though his staff got our order wrong and when I proceeded to explain that to him, he walked away from me, as if them getting our order wrong was an inconvenience to him. Never going back here again, I would rather drive 20 min out of my way to go to another Wendy's then the one that's 2 minutes from my job. read more

This Wendy's in Lake Nona is horrible in every way. First of all, I Pulled up to the drive thru as the first car in line and waited 10 minutes before my order was taken. Second, I was given a Regular Coke instead of the Diet Coke I ordered. I politely asked to have it switched because I'm diabetic. When the manager handed it to me, I asked if he was sure and he asked me if I was accusing him of being stupid. He then turned to the kitchen staff and trash talked me. I told him I was contacting corporate because of his behavior and He refused to give me the store owner information or a receipt. To Top it off, my food order was wrong. This place has always been bad. The owner needs to clean house of this staff. read more

Lack of attention to detail. Submitted an online order of two items and got both wrong. It was close to closing in the lobby, but drive-thru was busy (as expected). Scheduled my order in advance, to skip the line. Arrived to the main door already locked, then once I got inside it seemed as if my order hadn't been completed. I waited almost 10 mins for the crew to get together, until i caught the manager's attention, where he pointed to my order already made. Back in my car, heading up the street; grabbing for my first sandwich, take a bite. And instantly I knew it was the wrong thing. Put it back (it was my rewards burger, no loss) and reach for my chicken sandwich, which is also the same burger from my first bite. Only this one they put the onions I requested, but missed the whole chicken patty.. Lost only a couple dollars but they were the last I had. read more

According to Business Insider, Wendy's Wild Caught North Pacific Cod Fish Sandwich is winner as the best fish sandwich in the fast food restaurants nationwide. This fish sandwich is only available at Wendy's from the mid January until the end of March. And I look forward to this season and treat myself with this mouthwatering crispy and flaky Cod fish sandwich. The best by far! It is lightly breaded with panko with light tartar sauce and pickles along with the right bread. Have it with cheese or not, yummy! You guys have to try this and let me know what you think but remember they only serve this item until the end of March. Enjoy! read more

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Poor service at the drive up (waiting 35 minutes and then 10 more before the order was taken AND they got the order wrong on top of it. No explanation for the extremely slow service was offered. The inside of the store was jammed up also. On top of everything else, I tried to call the store and the phone number does not allow an answer. Fortunately there is another Wendy's near by because I won't use this one again. read more

If you are the owner of this Wendy's please sell it or hire all new management and staff. Fast food should not take 30 minutes to prepare an order. The staff looked like no one knew what they were doing and the manager looked like it was his first day. They could not put an order together. It was the worst experience. Please save your time and money and never go here. Lesson learned. read more

if I can't rate it a 0 I would. service is always insanely slow, you end up waiting for 30 minutes plus for a simple chicken nugget meal. DO NOT COME HERE AND DO NOT WASTE YOUR TIME HERE! one of the worse fast food restaurants in the lake nona area by far read more

FROSTY YUMMMMMMMMM. It was super duper yummy and i loves to eat it because it was chocolate and I like chocolate!

This is the worst. Everytime I made an order they never deliver the right one. Wendy's Corporation should put this wendys location under investigation. read more

I've never had a bad experience going here for a quick bite. My food is always fresh and I've never had a problem from any of the workers. They are very quick, and food is always fresh to me. At the end of the day it's fast food, not a five start restaurant. read more

Someone please explain what this is (pic for ref). I really tried to stay positive and hoped I'd find the chicken the next bite, but it never came! 2nd time here in 2yrs and both times were awful. I had hoped they worked everything out from two years ago but I think they only got worse. Customer service sucked! Employees looked unhappy and were quite rude. I ordered a mobile order when I got to the window they informed me the drink I had ordered was not available. Then I asked what else was there (since I'm not a wendy's eater wasn't sure of all options - again because I mobile ordered I don't have the drink menu in front of me). She rolls her eyes and tells me it's all coke products or maybe it was pepsi...either way she looks at me as if I'm an inconvenience because I don't know what to replace my drink with. Also FYI - there is NO LINE (not a single car behind me). I'm just surprised this place is still in business. Get your act together Wendy's in Lake Nona! 2nd and last time I'm going here. read more

Wendy's - a hand holding a half eaten sandwich - Fast Food Near Me - Orlando, Florida

The worst Wendy's I've ever been to!!! Diaper rude unprofessional employees. I have kids and you can hear the employees cursing. Our food came out and we were never called. Instead of potatoes they replaced them with fries without telling us! read more

Crazy with all the problems at the Orlando airport I got a hotel in front of this place. No rental car since there are none available I try to come in and order a few minutes after the close the doors and they won't let me order. Even when and try to tell them I just got drop off by a Uber and just need it something to eat. But they said; " it's company policy" They will not be earning my business going forward. read more

I went to Wendy's tonight because my son wanted a cheeseburger meal and my husband wanted a frosty. The drive through line was long that the car in front of me left after he placed his order. The young man who was working the cash register just got fired from the manager Xavier who was rude and the other employees were on their phones and not doing their jobs.... and to top it all off my order got deleted to where the poor guy had to take it again and they messed up my kids meal Poor service Wendy's read more

Worst service I've ever had in fast food. Would not take orders at the counter. Just stay in your car.... Has to be better service????