I like Wendy's salads.. they come in a nice large plastic container making them easy to eat and to take home if you get full. This time I got the Apple Pecan salad, which at only 540 calories, it's a great filling and healthy meal. The veggies were fresh and the toppings were all very good. The staff was pleasant. read more

Wendy's - Fast Food Near Me - Middletown, Rhode Island

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Fast food- it's all the same. The service though is what sets them apart and today the drive through service was AWFUL! The guy at the window was rude- he took my order and then didn't tell me to move up or even a total. I had to ASK for a receipt! Unfortunately, I didn't check our order until we were home. Sure enough, it was incorrect on our receipt and in the bag. My husband went back and they still got it wrong. Communication is a key quality to life- and you probably should not be working the drive through window if you can't communicate! read more

Went here on Tuesday July 16th 2024 with my parents for lunch on our newport Rhode Island Vacation. We walked in and needed a few minutes to decide what we wanted. Cashier helped us right away and was very nice. We ordered via dine in to sit down and eat our meals. we ordered 3 classic chicken sandwiches, the honey bbq chicken, and 1 medium triple berry frosty, and a chocolate frosty medium. We paid via credit card. The honey bbq chicken and frostys were ready fast. The chicken sandwiches took a while (like maybe 20 minutes?), and luckily we had the honey bbq chicken to eat while we waited. However, at least the chicken sandwiches were nice and hot when they were finally ready. Tables were clean, and chairs were comfortable. we all enjoyed our food. i enjoyed the new triple berry frosty! read more

Wendy's - Triple Berry Frosty Medium - Fast Food Near Me - Middletown, Rhode Island

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The new AI system is a complete waste of time if I wanted to talk to AI I would have ordered online. Drove up placed my order and it got my order wrong and it took forever for it to be corrected ...why aren't real people taking the orders? read more

I ordered a baked potato with chili and there wasn't any chili on it, just the skimmed off oil on the top of the chili with cheese covering it. Ordering from that restaurant has gotten ridiculous. One time I had ordered, they told me to move forward to the door. Waited 5 min, then 10 min. Finally drove back around to the window, and they forgot I had an order. I wouldn't even give that restaurant one star but I couldn't rate 0 stars read more

I mean it's fast food. You can't go wrong with new spicy bbq chicken nuggets meal for $11 tho. I haven't really been to other Wendy's so I can't speak for the others. I'm slowly converting to a Wendy's guy from a McDonald's guy with this new nugget meal. - Service was pleasant as well. read more

The drive through window employee was rude and only mumbled. Did not say thank you. Why put someone at the window with no social skills, who appears not to enjoy his job, and acts as if he is being inconvenienced by having to do his job. read more

Ordered a bacon double combo through Uber Eats. Received a hamburger with no meat in it, just condiments and a bun. $28 for a Coke and fries dinner. Utter fail and they won't pick up the phone so I can notify them. 0 stars. read more

Wendy's - Hamburger with no meat - Fast Food Near Me - Middletown, Rhode Island

For the second time, I have been overcharged for something I didn't get. A few weeks back, I ordered a "biggie bag" with a chicken sandwich, paid $1 extra for bacon. No bacon. Tried complaining on Corporate website, but since I don't have the app, they passed it on to the franchise owner. Nothing. Today, against better judgment, tried the same order, reminded them to put the bacon on. This time I got a cheeseburger with a little bacon. But I'd ordered chicken. Giving up on them at this point. read more

Wendy's - My "chicken" sandwich - Fast Food Near Me - Middletown, Rhode Island

Was in a rush and needed something quick - ordered a single cheeseburger (no tomato) and a small chocolate frostee. $9!!! The frostee was $2.50 and it was the child's size! Which she insisted was their small. I've gotten this many times from Wendy's so no ma'am! That's the kiddie-size!! The cheeseburger was okay but it was a pain and made a mess to have to remove the tomato while driving (the same tomato I asked not to be in there). For $9 go down the street to Newport creamery! Service is generally rude and drips with attitude. This is the worst Wendy's! I'm all set - I've had it with this location. I won't be back. read more

2021 I was working DoorDash. If I get 2 orders for Wendys I have to do them 1 at a time so I would need to rejoin the line each time! The dining room was closed and drive through was always super slow and long, I'm talking at least 10-15 mins per person. Even with 1 person working, that was insane to me. There were about 3-4 of them working btw. Anyway, I would just hope no one ordered a frosty. It's so ridiculous, it's funny...it funny now. Back then I wanted to scream. Of course stopped accepting any of their DoorDash order. read more

Despite the fact that they take forever and the manager almost punched me in the face one time after he cracked all his knuckles in my face like a fckin mc nugget.. they do make pretty bangin burgers. Good prices too. After a rough day at the gym my go to comfort meal is a Baconator - extra mustard, side of fries, and 2 chocolate frostys - one to drink and one to dip my burger in. Really tasty and you can't get anything like it anywhere else. I will say - If you ever come here, don't even bother with coming inside after you see the human centipede car line through the drive through. They're even slower inside. If you've ever seen the dmv scene from Zootopia, it's like watching that except they're all wearing Wendy's uniforms. Ridiculous. read more

They advertise that they stay open late and follow thru on their promise. That's refreshing since so many places close earlier than advertised. The food is hot and tasty. No complaints. read more

I've ordered from here about 3 times. Each time the experience is horrible. The staff is extremely rude and you can just tell that they are sick of serving people and do not want to be there. I asked for a side of ranch and the lady at the window rolled her eyes at me and shoved the packet into my hand. I understand a busy restaurant can be stressful, but customer service is important. Do better. read more

Visiting Newport, RI with the family when lunchtime rolls around and my young nieces stomachs are a'grumblin. Would young kids want to check out one of the several downtown lunch areas for a bite to eat? Nahh. . . They want Wendy's!!! So off to the closest one in Middletown, RI. Out of all the fast food places, I dislike Wendy's the least. Actually, I would even go as far to say that I like Wendy's. I say this because when coming here, I know I have legitimate options other than greasy burgers and gigantour sodas. I bought the usual Chicken BLT Salad which is decently sized and fills me up nicely. Has a large piece of warm breaded chicken topping the salad with your choice of several salad dressings. The interior of this Wendy's was pretty standard, except for the greenhouse type section where I ended up sitting. Curved ceiling/wall of windows which would have been great if it were actually sunny out. Thats okay though, I pretended. Watch out for the trick tables they seem to have lying around. First table we went to. . . the entire top surface of the table just fell right off its post. Had I not caught it right away we could have had a problem on our hands. Wrapped up my lunch there with a small Frosty, yum! Always a plus :) read more

Wendy's - a sign for a restaurant - Fast Food Near Me - Middletown, Rhode Island

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We came in for fish sandwiches and frosty's. I gotta say we had a great experience. The guy at the counter was friendly, courteous, and really nice. The sandwiches were fresh, the fries were hot and crispy, and the frosty's were great. Our experience was 5 stars. read more

Bruh the past two visits, the spicy sandwich was so delicious but today on 4/26 I ordered the spicy sandwich again, waited in the line for 20 mins and came back home to find no sauce and the wrong sandwich. I got the grilled instead of the spicy. When I call the store, of course no-one picks up the phone! read more

Wendy's - Wrong Sandwich - Fast Food Near Me - Middletown, Rhode Island

All in all this is your average Wendy's. Sometimes I stop here for a chili on my lunch breaks. Lots of times service is quick and accurate. Other times the wait is unnecessarily long or key items have been left out (utensils, etc). So can be hit or miss at times. Inside service is much slower than drive thru. Since they remodeled a few years ago it looks really nice and modern. read more

This wind is this very slow on service. The Coke machine had very limited options. Everything seem to be out The Apple pecan salad my wife got has a lot of wilted lettuce. Just did not live up to the expectations we have from visiting other Wendy's restaurant read more

Wendy's - a woman sitting at a table in a fast food restaurant - Fast Food Near Me - Middletown, Rhode Island

Done uber eats here many time and ordered food here many times it's all the same! The drive through smells awful and they never know what your talking about with uber eats! Says open till 1 that's a huge lie! Gone here at 11 or 12 and was closed! If you have the time definitely go somewhere else!! read more

This Wendy's failed on several levels. -I ordered a bacon jalapeño burger. They tried to give me the spicy chicken sandwich. -Ordered my burger with no sauce. It had sauce. -Missing fries. -Missing drink. -Soda machine out of almost every flavor. Exasperated attitude from girl with glasses when I had the audacity to ask for what I ordered. Incompetent and rude, two exceptional qualities in someone working behind a counter. McDonalds is a block away. read more

Yes it's fast food and probabaly not the best choice for dinner but I had in my mind I wanted a loaded potato and I was certain they had them. Now this location got a lot of bad reviews but maybe they have made improvements since those reviews. The place is very clean. The tables were clean. The chairs were clean. The place where you get ketchup and napkins and other items was clean. The counter was clean. The staff there all seem nice enough. They always are friendly and say hello. My order is always served pretty hot and quick. I loved my potato and the burger was good too. Id go here over a McDonald's or Burger King any day. read more

Wendy's - The condiment station. - Fast Food Near Me - Middletown, Rhode Island

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Came to this location around 20:10. We waited in line, asked about vegetarian options (advertised online) to which they said they didn't have. We just ordered a order of fries for the vegetarian, as well as two full meals. This was our third fast food place trying to find food for the vegetarian. When we received our order, of course there was the two meals and no fries for the vegetarian even though that was the first thing we ordered. We had a family member who really needed to use the restroom so we didn't stop. Just super dissatisfied in the care to customers. Will not be returning. read more

Need better attention to detail. The onions on my burger were peels. Not appetizing at all.

Waited in a line in the drive thru for 20 minutes just to be told the place was closed at the point of order, when it advertises that it closes 3 hours later. Fair warning: any time there is a line at this place, expect to wait long. read more

SLOW service! Waited 7 minutes at drive-up order station before anyone acknowledge my presence. Long line formed behind me....3 cars went somewhere else because of the wait. It took 3 tries to get my order right. Fries were soggy. Burger was just OK. Not going back there for a while! read more

I will start out by saying I love me some Wendy's just as much as the next fat kid, but this particular location is a hot mess! The parking lot/drive-thru is a cluster **you know the rest** you are looking at a 15+ wait in the drive thru and the way the parking lot is set up, when the drive-thru is backed up, (and it always is) the cars parked to go inside will be trapped there, blocked by the drive-thru line until it clears out. It has to be the slowest drive thru I've ever been to despite seemingly always having tons of people on. Inside is a bit faster to get your food but then your car is blocked by the drivethru line. That being said, I've only come between 12-3 depending on when I take lunch, so I'm not sure if other times aren't as chaotic. But avoid it at lunchtime, definitely not worth the hassle! I gave the second star because staff is always polite so that counts for something I guess but the con's far outweigh the pros for quick lunch choices in Middletown. read more

It is a Wendy's, a chain burger joint. In all honesty, the food tastes the same here it does everywhere else you can go for a Wendy's. The reason this place gets a 2 vice something higher for not screwing up my order was the fact this place is just dirty. I mean I wish the health inspector would go in and check it out dirty... Wife and I swung by to eat a quick lunch after a doctor's appointment at 3pm. There was a spill on the ground that was marked off by the only working ketchup dispenser which wasn't cleaned up while we where there. There were really no other customers but 4-5 people working. The floors looked like they hadn't been vacuumed in weeks, I could see where people stepped on fries into the carpet and they have molded themselves into the floor... The tables looked like they had greasy sheens to them and hadn't been wiped down at all... I have been to Wendy's where everything is really clean and I love it. This one seems to have a manager with 0 ability to do the basics... At 3pm with no customers, you would figure with a staff or 4-5, you would have someone start cleaning... I had to go to the bathroom, as soon as I walked in, I walked out... The signature sheet on the door said it had been cleaned, but this place was disgusting... I have been to road stops and rest areas with cleaner bathrooms... I'll probably just do drive through if I ever come back and avoid the interior... The food wasn't bad, but going inside, I feel like I need to take a shower now to get the dirty feeling off me from being here. If any of the management read this, I recommend checking in on your store from time to time... read more

went to Wendy's because they had the spicy nuggets back and I was really excited so I ordered 2 10 piece spicy nuggets one for me one for my friend. on the screen it says two spicy nuggets when I get my food there is only one spicy nugget and a regular nugget. They also forgot the sauce I am just so disappointed in this Wendy's on Valley Rd. I am now going to McDonald's because Wendy's fucking sucks. read more

This morning around 9 am I went to this Wendy's drive through for the 4 for $4.00 meal for breakfast. I got a Dr. Pepper, chicken nuggets, fries and a jr cheeseburger. My nuggets were slightly cold but hey, it's $4 bucks. ANYWAY, my real complaint is how Wendy's assembles their burgers in general. Square burger is great and all but they really need to rethink their onions. McDonald's at least cuts up their onions so you get a little onion in every bite but Wendy's keeps in a ring so the middle of the burger has no onion. Just something to think about. Other than that, the cashier at the drive though was super nice even though I was crying and I looked like I just got hit by a car. Great staff. Reno looks good too. read more

I visited Wendy's to get a vanilla frosty. I went to the drive-thru, and the attendant was very fast and efficient. There was a long line, but I was in and out in no time. I received my frosty with a spoon and not a straw. I did not realize that I had to ask for a straw for a shake. Anyway, all in all, the service was alright. read more

Worst Wendy's on the planet. Long waits after ordering...20 minutes for a salad which is ready made requiring the staff to only put the chicken on it. Disorganized and clueless staff. Two gentlemen ahead of me waited that long for burgers. Seriously, Wendy's get a grip or or quit. Don't stop there ueas you have an afternoon to waste read more

0 stars. I pulled up and it smelt so horrific that it made me never want Wendy's again so I left and went to McDonalds with phenomenal service! read more

Once again another Wendy's...doing uber eats delivery. Its a 2 person pickup. 1 order ready fairly fast 2nd almost 10 minutes waiting watched an employee talk on phone another made themselves 2 burgers & walked away instead of putting the customer first. Also the employee who made food for themselves was a manager. Horrible service. Side note everything is very filthy in this store. read more

Worst Wendy's in the country. Never get anything right and takes forever. Low quality at its finest.

The worst service I have ever had. Rude, snotty girl with glasses at he counter was the slowest moving thing I have ever seen. Dead people move faster. Five people in front of me. More than 25 minutes later I'm told they're sold out of baked potatoes, at 1 in the afternoon. Don't waste your time here. McDonald's is just across the street. read more

Just tried to get some meals and ranch at this location and the employee working the window said "I don't have any ranch at the moment it's in the back of the store" ....so go get it? Normally I wouldn't mind but he literally admitted he didn't feel like going to get it....? Thanks read more

Now I know this is a fast food restaurant so I shouldn't expect fine dining, but is it too much to expect the food fast? After waiting patiently for my food to be given to me by the slowest most monosyllabic person I've ever witnessed working at a fast food restaurant, I figured my food would be fresh because of the amount of time it took to fill my simple order. I figured wrong, the piece of chicken on my sandwich was dry and hard. Tasted like a piece of may from the night before. The only good part of the meal was the soft drink because even their ketchup tasted like it had gone bad. read more

Just stopped by for a quick burger toward the end of the way. Service was quick and polite and the burger was good.

So I asked and paid for a plain double stack with cheese. After I was charged for someone else's order and corrected after I pointed it out, I got my order. I decided I should check it. Low and behold it was a Jr bacon cheeseburger! So I waited my turn again to explain the error and waited more for my one burger order. 25 mins total. So much for fast food. Seriously.. how can they be that messed up? Totally ridiculous. read more