If I could give this McDonald's, a one star I would. We went and placed an order for the drive-through about a half hour or so before they closed. We pulled up to the drive-through and we're completely ignored while we sat there for about 10 minutes. We pulled up to the window and made eye contact with one of the women working inside who entirely ignored us. I proceeded to sit at the window and go back through the drive-through again putting around for another 20 minutes before somebody finally came to us. Even after we work, acknowledge the order wasn't ready and we had to wait for it to be made regardless even though we placed it online. Honestly was the worst experience I've ever had at a McDonald's and I will not be returning to this location ever again. If you're going to hire people that don't wanna work, at least don't make it obvious. read more

McDonald's - Picture of the order and time placed - Coffee & Tea Near Me - Middletown, Rhode Island

Terrible service and quality, even for mcd's. My food took forever for a really simple order, ended up with the wrong food, couldn't get anyone's attentions to correct it. Forgot my drink as well. read more

Service was an abomination. Waitress was absolute idiot and ignored my order of pancakes and McGriddle sandwich. Ambiance was COLD as in attitude not temperature. NEVER going back EVER read more

I ordered a sausage Mc griddle with a big breakfast with hotcakes and asked to substitute the biscuit for a Mc griddle I didn't get my hash brown. I got a biscuit instead of a Mc griddle. Other than the not being able to follow simple instructions their food is great. and if you're wondering, no, it was not busy inside or outside the facility. There were two cars total. read more

McDonald's - Big Breakfast with Hotcakes - Coffee & Tea Near Me - Middletown, Rhode Island

Went on lunch, ordered a #3 - DQP w/cheese. They had me wait at the stupid parking space. Got back from my 5 minutes drive back to work and fries on top were luke warm and the bottom ones were actually cold. The Double QP meat was dry and lifeless as if it had been sitting for a while. What in the holy heck did I have to wait for?! The soda? Oh, i failed to mention, the meat inside was raw! read more

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Seriously - the slowest McDonald's run in the world. Went 2x - same retarded experience. Run away.

The food is good and the service is fine but when I order they mess up way to much forgetting stuff I asked for like sausages or they put stuff on my burger that I don't really want. read more

Employees will look at you and totally ignore you, you have to flag them and speak loudly for them to listen, which they get upset about it. Something almost always is wrong with my order. Longest wait time McDonalds too be prepared! Food is never nice and hot, always been sitting a bit. read more

30 mins for a simple dine in order employees just ignored me as my food sat in the back ready to go

1. Person taking order could barely speak English, told me chocolate ice cream was on the menu, didn't know what a mcflurry is ( couldnt even say it. 2. No spoon ornapkins provided, had to ASK. If I ever want McDonald's again either won't go to this location, go inside to place my order, use app or just go somewhere else. McDonald's is horrible! What kind of a moron let's a non English speaker take orders? read more

It doesn't matter how few customers are here, it's a long wait. You'll always see a line waiting for pickup and the whole place is empty. I don't know how they have excelled at being so inefficient. read more

Nice staff but there were some main parts of the meals missing like my sons 6 piece chicken nuggets and the extra fries, and then one of the other fries from a larger meal were missing... line moved along pretty quickly but it was probably because things were missed and rushed. read more

10 out of 10 could not recommend this McDonald's location enough. The workers were kind and friendly. Great customer service all around the staff on 9/7 at 10 PM, deserve a raise. They were truly incredible and made my experience amazing. read more

McDonald's - Mcflurry - Coffee & Tea Near Me - Middletown, Rhode Island

Very standard McDonald's experience. Exactly what we expected. We ordered a 10 piece McNugget with fries and two drinks. Food came out was quickly and was hot. They also included the extra sauce we asked for. read more

McDonald's - a box of fried chicken nuggies and french fries - Coffee & Tea Near Me - Middletown, Rhode Island

Back in April, on my way down to Newport, I stopped in here to pick up a quick and cheap lunch. I used the mobile app to get one quarter pounder at regular price and a second one for 29 cents. Ordering via the app was super convenient. I was on my way in no time. Both burgers were on par with food that you would expect from any McDonald's. read more

McDonald's - Buy 1 quarter pounder with cheese at regular price, get 2nd one for 29 cents mobile app deal - Coffee & Tea Near Me - Middletown, Rhode Island

I get that it's only a fast food restaurant, so the staff isn't likely to be very competent, but this location has the slowest & most inept staff of quite frankly any place I've ever been. Go literally anywhere else on the island for food. You'll get better service from a dumpster read more

Have not had orange juice for the last month with no plans to fix the machine. Couldn't care less. Went to Burger King instead.

It's a McDonald's the foods all the same but this one in particular is the most frustrating McDonalds I've ever had the displeasure of working in the area of. I've been here for a quick lunch half a dozen times and EVERY SINGLE TIME something in the order is wrong. How hard is it to read the screen guys. I know it's just a McDonalds but please be better read more

Change your hours if you aren't going to be open when you say you are. I pulled up to the drive through at 11:15pm, the automated system asked me if I was going to use my mobile app, I responded to it and said no... then I waited another three or four minutes before they shut the lights out on me. Ridiculous. read more

You'd think they could get a simple order right or get specific instructions to keep a certain ingredient off an item right since they get paid way over minimum wage to do so, but no i've ordered from her dozens of times now and every single time these people find a way to ruin at least half of the order or not put it in the bag at all. i hope they have no progress in their careers cause obviously they can't handle the most simple of tasks. i try not to be a karen but after the 17 order with at least half of the order completely wrong i have to say something. SUPER INCOMPETENT!!! read more

What did we as a Middletown residents do to deserve this dump? Came here at 10:45 to order through the drive thru, no one answered and when I drove around the employee were still inside deliberating not taking orders. read more

The time that breakfast ends, changes every day. GO BACK TO ALL DAY BREAKFAST. I'll be there for breakfast, lunch, AND dinner. Everyday I risk my life and my license speeding past the Middletown Police Station trying to make it to their breakfast before they decide to randomly stop serving it. They told me it ends at 11am. When it's 10:40 am and I go to put in a breakfast order they reply, "we stop serving breakfast at 11am" so to make it to mc Donald's breakfast on time you have to consider that there's a 20minutes time change after you enter the building. I was gonna make this a one star review but I'll make it higher just because their breakfast is so g*ddamn good. TIP: check your bag. One time I asked for 2 bacon egg and cheese on a biscuit and they gave me a sausage sandwich and the 2nd sandwich was straight up a dry biscuit. read more

If I could give them 0 stars I would, easily one of the worst McDonald's I have ever been to. Got the 6 dollar double cheese burger meal-- burger had pickles when I requested no pickles (and the slip of paper on the wrapper corroborated this), the bread was stale and hard/crunchy, fries were cold, and they gave me the wrong sauce with my nuggets. 0/10 would not go back. I recommend going to the nearby wendy's, Taco Bell, or anything else in the area. read more

This one is the closest one to my house so whenever I want a quick cheap Frappe, I'll pass through. But, it's never quick. Even with a short drive thru line, you'll somehow be waiting forever. Not only can the employees barely speak English, they can barely understand it either. You'll be repeating your same order multiple times and still get it wrong. Literally not sure how they're still in business. read more

Okay, you know what, it's a McDonald's, but in the spirit of #MorganEatsAtChainRestaurants, let's do a review! We went here tonight to satisfy a fast food craving, and I actually had a pleasant experience, despite reading some of the less than stellar reviews of this location. They've undergone a serious facelift, and the interior is a far cry from the Formica-and-dirty-tile aesthetic one has come to associate with Mickey D's. Instead, there's tasteful cream walls, clean maroon and cream upholstered seating, and futuristic ordering kiosks that minimize the chance they'll mess up your order. I mean, it's 2019.. about time! I was delighted with my Southwest Grilled Chicken Salad. It was a huge portion, and kept me full and happy for several hours after. You also can't go wrong with the French Fries, and McDonald's is the OG, after all. I also snuck a sip of my boyfriend's chocolate milkshake, and it was good, but not good enough to order one of my own. We didn't really interact with the staff because of the self-order kiosks.. maybe this is the future? *stares blankly* Anyway, for a McDonald's, this one's A-OK by me! read more

For the second time in the last year, this location is serving expired milk- both white and chocolate. I had previously complained and obviously my voice has gone unheard. Now this is serious and will be sent to the local media. read more

McDonald's - Expired Milk - Coffee & Tea Near Me - Middletown, Rhode Island

they didn't stir my boyfriends oreo mcflurry and didn't give him the right spoon

LOVE coming to this McDs. The service is always friendly, and my order has been correct every single time. On my most recent visit, I drove away before getting my credit card back, and one of the employees RAN across the parking lot to my car to return the card! read more

We came one minute until close and spent $60. Everything was cooked to perfection and the staff was so sweet!!

Check your bag! I stopped going to this location. Everytime I have ordered they have forgotten something in the bag or messed up part of the order. When your order is messed up so many times with something as simple as a hamburger, you know there are many issues going on. read more

To die for!! The place is so fancy with the design and the food is so exquisite. I LOVE IT!!

Stopped here for a quick 10 piece nugget meal. The lady who took my order was rude, I went up to the pick up window to pick up my food, the guy at that window has his pants down with his ass showing like I don't want to see someone's bum and have them serve my food, absolutely low class and disgusting! Like you have a dress code right? Pull your pants up and tuck your shirt in with a belt. On top of that, my nuggets were cold, they forget napkins, the sweet and sour sauce, my medium drink was like 1/2 full with hardly any ice, like in NO WAY that is a medium! Plus the fries were stale as crap and they tasted like bitter straight vegetable oil and not even fries, I don't know what the hell kind of food I got! I called the store shortly after and the lady who answered gave me attitude and she refused to tell me her name and how she could help me, so I knew she obviously was not a manager at all. Because she wasn't professional like a manager should be, probably just some crew girl who picked up the phone and fooled around. And I have no clue what their night manager was doing, I didn't see a manager at all, the manager was probably in the office not even supervising their crew and every fast food place shouod have a manager on the floor at all times. Anyway, this Mcdonald's is very unprofessional the crew treat the workplace like more of a social hangout and not even do their goddamn job and it seems like the management is very poor to let crew like that work there. Anyway, no more venting to this, my final words about this place is. I AM NEVER COMING HERE AGAIN read more

I haven't dined at a McDonald's in a while, so this new format is very new to me. This location has two registers and two self order kiosks. If you are dining in, they actually bring the food to you! Although they didn't bring napkins and such, I appreciate McDonald's trying something different. read more

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I got ripped off by the workers there. They told me it's was $15 for nuggets, a burger, and a small fries. I got a dollar and some change back with no receipt. It's only a few dollars but I refuse to be scammed by this people. If there was a 0 stars I would put it here. Trash read more

Where do I begin, me and my coworkers stopped in here after an honest days work expect nothing more or less of a decent meal. To our surprise this was worse then our expectations perceived us. The food was crap. Service was crap. I ordered a QPC and the burger was burnt to all hell and I ordered it without onions and it seemed as though they put extra. My coworker had the Big Mac that was the only good thing about the meal. I suggest to never support this business, we're better off without read more

Brand new remolded McDonald's and this is what I find, trying to figure out what bathroom to allow my four year old to use the potty! This is beyond disgusting and they should be ashamed of themselves read more

McDonald's - Coffee & Tea Near Me - Middletown, Rhode Island

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I rarely ever go to McDonald's, I had a long day and was at job lot so I decided to get something quick to eat, let it be known I would give this place zero stars if I could. first off it wasn't quick no cars in the parking lot and only one car in front of me and it took 15 minutes to get my order. Second, I ordered a 4 piece chicken strip and they were dry, cold and they never gave me the sauce I paid for. Third, I ordered a bacon BBQ burger, they asked if I wanted chicken or beef I said I want a beef burger, drive all the way home, tag on box says beef, open it up and it was a chicken sandwich. Should have saved my $17. read more

so it bad enough not to recieved all the items you order, which we look to make sure before you pull out of the window. but today we order a 10 piece chicken McNuggets. but there was only eight inside. this location needs to go somewhere else. they are robbing us all the time. read more

I can't believe I'm rating a McDonald's, but that's how bad this place is (and it reveals how much I eat McDonald's). I have had my order incorrectly filled multiple times, the fries are almost always sub par (old oil?), and the service is terrible with things like forgetting straws, napkins, punching in the drink type on the lid. I'll stop eating here, which might be better for my health, but there is a much preferred Wendy's across the street to fill my fast food needs. read more

We often went this McDonald's because the new port is very cold in winter but we still see outside from window with kids meal or an apple pie after shopping. read more

McDonald's - My kid's favorite movie!!! - Coffee & Tea Near Me - Middletown, Rhode Island