Stopped in here for a quick breakfast snack earlier today...their crunchwrap was filled with sausage and all the fillings were nice and warm, I could tell by feeling the outer wrap. I still like my crunchwrap extra well done and crispy, so I finished it off on a frying pan to get the outside even browner and crisper. I still believe that ordering using the mobile app is the way to go, the order goes directly into their computer and they make the order based on your customized selections. I think their mobile app is one of the best in terms of customization and layout. read more

Taco Bell - Breakfast Crunchwrap Sausage - Fast Food Near Me - Middletown, Rhode Island

Ok last review I did for them was stellar. I don't know what happened to the women who used to work drive thru an inspired me to to a great review review Well they deserve this bad one my lux box was missing food and my wife's order was wrong and to top it off they handed me the bag and I for some reason opened it and there was NO sauce imagine getting home and no sauce. Folks they need systems and mangers to check orders properly to insure customer satisfaction. Which based on other reviews and mine now. They do not read more

If I could give zero stars, I would. After waiting 50 minutes, we were told our order hadn't even been started. At that point, I just wanted a refund. The three workers on staff were slow, rude, and shockingly unprofessional actually cheering whenever customers canceled or walked out without their food because nothing was being made. It was chaotic and completely unacceptable. If you're this understaffed or incapable of handling the volume of customers, then you shouldn't be open at all. read more

Not the worst Taco Bell I've been to, but that's not saying too much. The service was not too slow, it was average. The person taking my order was decent professionally, again average. Overall I would say it's about what you would expect from a Taco Bell. read more

This has got to be the worst Taco Bell I have ever been to. We walk in around 1:15pm, no one eating in the dining room and no one at the drive thru but a handful of Door Dash drivers waiting. We place an order at the kiosk and a half hour later, still waiting. This is not the first time this has happened and I should have learned my lesson the last time. Finally asked for a refund and left. If you cannot handle dine in and drive thru because you have so many Door Dash orders, either put more people on staff or DON'T offer Door Dash (and the others). People that come in to eat or use the drive thru ARE the priority. The only good thing I will say is that the staff was friendly despite this being such a s**t show. read more

This Taco Bell is ok. It's never been too busy when I stop in. The service can be very slow. I alway order their burrito supreme. It's not bad. I have had better. It's made well and stays together while eating. It is very clean and easy to park. read more

I ordered two burritos with beef, they gave me two bean burritos. Since it was a to go order I had a little choice. I ate one of the burritos. The service there really sucks. read more

On Tuesday July 1st at 2:30 pm, I arrived to find two guys and a girl working, but they only wanted to talk to each other instead of making orders. I waited over 20 minutes for two items despite it being not busy, even drive thru was no one, and the staff was rude. When I addressed their poor attitude, they reacted badly. This place employs some of the most scummiest and unprofessional workers I've ever seen. Overall, the experience was terrible and disrespectful. Stay away from this location and find a better Taco Bell. read more

30 minutes for a single taco and they even messed up my food. Never order from this bad ass place.

Foods good, IF they get your order right. I live down the street and my family loves Taco Bell. But this specific Taco Bell literally has not got our order correct in the 2 years that we've lived here. How crazy is that lol. It's not hard to look at a screen and make the order, how it was ordered. Whoever works inside needs to start paying attention to details. We always have to go inside and have them correct our order. Straight up Taco Bell, you need a new staff and personnel who pay attention to details. The new place next door got their act together on day 1. read more

waited for my food for 40 minutes unacceptable horrible service employees refused to help customers

I ordered two hard tacos and added beans. They didn't put any meat in my taco. Absolutely ridiculous.

Worst location ever took 1 hour to make a taco the and the store was empty midday wtf this place is so bad

Unbelievably bad. They have only one person for the inside who was working in slow motion and giving people lip. After waiting for my food for a good 50 minutes as they catered to the slow drive-thru line, I requested my money back and left, never to return. Horrific experience. This location needs a new manager, and help that actually knows how to work. Welcome to the post-COVID society. read more

Food is good but took long thought we weren't gonna pay and also wasn't making and slacking read more

Taco Bell - told us we couldn't do the drink - Fast Food Near Me - Middletown, Rhode Island

my friend ordered vegetarian dish and once again they decide to serve my friend meat which ruined our mood they have done this more than once service is pleasant except they were drinking and smoking in the parking lot around children when we had to turn around also there was no toilet paper read more

"Beefy" 5 Layer burrito was thinner than an empty roll of paper towels. My husband has more girth than this burrito. It was 33 dollars for mine and my husbands food. We have actually spent less at Chipotle or traditional Mexican restaurant. I won't bother going here anymore. I know they were struggling a lot and were understaffed but I bet you would have less remakes and upset customers slowing the line down if you did it right the first time. read more

This Taco Bell had the best customer service I have ever seen. Food was made well, and the people were extremely nice and welcoming

We ordered delivery through the Taco Bell app and they delivered the wrong order. We called the store to get it fixed and the manager told us there was nothing she can do and I quote: "they just make the food." Lol I know expectations have to be low for a fast food place but come on...not even a refund even though its the stores fault? Go in person if you are going to order here, then you can make sure they don't fuck it up read more

Bro I ordered 2 spicy potato tacos and I was like fam this looks so flat I opened this jawn up and found 1 potato in it.... read more

Taco Bell - Fast Food Near Me - Middletown, Rhode Island

Place is never f open!! Don't advertise late night or put this restaurant on doordash or Uber eats. Not sure how this location still exists.

The food is really good but me and mh friends ahve been here for an hour for a simple meal and they slacked around and thought we werent gonna pay. read more

Taco Bell is the BEST! Love the Burrito Supreme. The app is easy and allows for a speedy and accurate order. If you're anti-Taco Bell, you just haven't tried Taco Bell. So, make a trip the The Border now and taste for yourself! read more

Ever since the app, I've always ordered online just to save the confusion with people not knowing how to type the order in correctly at the screen and always messing it up. But, even with that, it still doesn't eliminate the problem of the workers not knowing how to read off of a screen properly. Bean burritos don't come with lettuce. Ordered it with no onion and add ground beef, yet somehow got lettuce. When I went back through the drive thru, I had to sound it out for the girl literally 4 times for her to understand me. When they redid the order to give me a new one, it was VERY skimpy on all the items inside. She then proceeded to take the incorrect one back, and throw it out right there. For the inconvenience, the least you could have done was let us keep it. My boyfriend, who was with me in the car, would have eaten it. But no, they like to waste food and money and resources. Train your workers better, or maybe hire better workers. But, that's the sad reality of fast food in this area. Bottom of the barrel individuals with bottom of the barrel skills. read more

The service was horrible. Well, then boys threw my food on the ground. Desmond stopped on the ambience discussing with the children through three at my face. she called me overweight, . he made me think of a trashcan for my order. read more

Check your FOOD yall, BEFORE you or your dumb husband who's picking up the food gets home. I'm a pregnant woman and was craving some Taco Bell. I have already very low expectations, I know what I'm ordering is probably made of dog but it's just so tasty on occasion. My husband got home and I soon realized they didn't have half my order in the bag. On top of they they just flat out left ingredients off my food. Leaving the spicy ranch off a cheesy Gordita crunch should be automatic jail time. Gave me the cup of cheese but no chips, 500 sauces but no taco. My beefy 5 layer burrito was about 1 1/2 layers of meat and shredded cheese ONLY. If you can't tell...I was really looking forward to this food. My poor husband got the brunt of the reaction and is currently in route to this spot so they can make it all again. Once again, moral of the story, check your bag and make sure everything is in there and correct before you leave the drive thru and save yourself or your lovely spouse the pain and disappointment. Baja blast always slaps tho, they didn't miss a beat with that one. read more

This place is awful. You get a Spicy chipotle chicken burrito and they don't even put all the ingredients inside. One time i had no chicken just lettuce and the chipotle sauce with a sprinkle of tomatoes. Today i get Doritos locos supreme, guess what i got, normal broken shelled tacos shaken up in the bag upside down and not even wrapped so the innards wouldn't fall out. If you ever order tacos from here be prepared to get a fork and eat your taco salad from inside the bag. Oh i also forgot, the worker there almost spilled my drink all over me because they didn't put the lid on all the way... Forget about the sour cream they won't give you anything you asked for. IF YOU DONT LIKE YOUR JOB LOOK FOR A NEW ONE. read more

This location is literally awful. Staff doesn't care at all. Food was borderline hazardous, order was wrong, and it took almost an hour. Absolutely horrible location. DO NOT EAT AT THIS LOCATION read more

My husband and I went to taco bell less than 20mins ago got a Mexican pizza 6 soft tacos and a burrito. They had us park the car...fine at first. Took 15 mins to get our food to us and it's wasn't busy at all. We live less than 5 mins away his Mexican pizza was once again a mess and all over the place and my tacos all cold! This is really disappointing cause we love going to Taco Bell and thought these issues were being fixed since they just closed down and reopened a few weeks ago. Believe me I know the struggle I am a manager at kfc so I get parking cars and whatnot for a few mins when you run out of things (if/when your busy) but again place empty and staff screaming in the background read more

I'm surprised to see such bad reviews here. I was visiting from NYC and the food here is MUCH better than what I get in NYC. It was fresh and delicious. The staff could be friendlier but nothing to complain about. read more

If I could give less than a 1 I would. They said open until 1am for drive through. Nope, called the store and they only care to be open until 10 for drive through on weekdays. read more

The workers can't do shit right. They forget everything, give you the wrong food, forget how to make the food, forget the sauces etc. They need to shut this place down. It's ridiculous. They need to burn this to the ground. read more

One star...they get that because I can't give zero. Food was absolutely disgusting...see attached photo of mini-quesadilla. Not sure how even the dumbest worker could screw up a tortilla, cheese and chicken. Couldn't tell if the girl behind the counter was hostile or stupid. Maybe both. Not my fault poor life choices put you behind the Taco Bell counter. In any case, I won't be back. read more

Taco Bell - Disgusting, greasy quesadilla, served by a dimwit female with crappy tattoos. - Fast Food Near Me - Middletown, Rhode Island

This has to be the worst Taco Bell I've ever been to in the country. Horrid customer service. You would think their employees hate all their customers. Employees don't even greet you at the window. Orders incorrect all the time. Today, they're just closed at 11 am for no apparent reason and when I called to ask, the lady who answered the phone was rude AF saying they open at noon like I'm supposed to just know that. There was literally a car blocking the drive thru and no sign on the door to indicate they were closed for any particular reason. Employees inside just standing there looking at us through the door not even bothering to explain what was going on. To management, get your stuff together. Your restaurant sucks and it's apparent none of you care. ‍ read more

It's Taco Bell, it is what you would expect it to be. I've been to this one about 5 times and they have only messed up my order once (which is amazing by Taco Bell standards) Plus they only messed up my dipping sauce selection, which they fixed immediately. The staff is pretty young even for fast food standards, and one of the employees spent the time I was there talking to her boyfriend. But it's fast, cheap, and kinda Mexican so you take the good with the bad. read more

Taco Bell - Fast Food Near Me - Middletown, Rhode Island

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made my food wrong four times in a row and then gave me shit when i asked them to remake it every time , they purposely kept making it wrong and then told me to pay for that shit read more

Horrible service. I was given the wrong food in the drive thru, and didn't realize it until I was driving away. I looked and saw that they gave my bag to someone else because I saw the customers return it. When I returned for hopefully new food, they tried to give me the food that they gave to the previous customers. Not fresh food. It's COVID, you have to be kidding me. I knew also because there were two stickers on the bag. Poor management. Don't waste your time. Go elsewhere. read more

We came to this location at approximately 20:00, after visiting a Chipotle that was closed. This location stated it was open. We waited in line at the drive through for about 15 minutes. The ladies working the drive through then told us they were short staffed and were unable to take our order after we had already waited in line. So dissatisfying, we waited in line at Wendy's after this and they even got the one vegetarian order wrong. Honestly it's ridiculous and unacceptable. read more

They actively try to ignore you when you walk in, and the service is terrible when they finally talk to you. And set aside at least 40 mins of your life to wait for a single item, and it is DIRTY DIRTY DIRTY. In the running of worst Taco bell in Rhode Island read more

While we understand the restrictions restaurants face during COVID-19, we attempted to do take-out from this Taco Bell. We were in an RV which was too high to go under the height restriction bar at the order station. When I approached the window, wearing a mask and basically as far from the employee as a car driver (and the RV right beside me), I was told there is nothing that he could do. It made no sense and he wouldn't budge. Just told me "no walk-ups." Seriously bad customer service. read more