What an experience. The first thing I noticed was the self order screen in front of me when I walked in. There was no employee. It was a simple to use system. Especially because I only ordered a lemonade and a soda. Long story short, I waited 19 minutes to get said lemonade and soda. The employees were arguing in the back repeatedly saying "no one is on front", yet no one showed up for the first 10 minutes and then filled the orders at a slow rate. In fairness, the girl who finally showed up apologized for the wait as she handed me the drinks. I'll try it again, but only if I have no other options. read more

Service was not friendly. It seemed like it was inconvenient to wait on me. The Chili was as runny as water. This restaurant definitely needs a leader! read more

Ordered chicken nuggets and they were spongy and not cooked all the way, as well ordered a cheeseburger with pickles that came out as a hamburger with only onions. Went back to try and fix the problem and they messed up again. Would recommend finding somewhere else to eat. read more

We walk in to the restaurant and a staff member is walking towards us but doesn't make eye contact or greet us. We order and pay for our food through self-check out. We're waiting 10 minutes and another customer is helped out and gets their food 2 min later. At that point my husband asks about our food and the manager apologizes and jokingly pushes the other staff member and says something along the lines of "I thought u got that order". They ended up reimbursing us for the food. Overall, they had poor customer service and seemed unprofessional. read more

Food here is not good at all half of my nuggets weren't cooked and the workers are all very very rude and don't care

There is no one here and they have 10 orders waiting. It took 10 minutes go be greated, there are people that have been waiting for over 20 minutes. They dont even know what people ordered anymore. Its a total joke read more

Wendy's Store #11315 - This is the now 40 minute wait of one of the patrons. Minimum wage, eat your heart out. - Burgers Near Me - Denver, Colorado

Terrible location. No consistency, horrible staffing, and terrible health code. I've seen workers wipe the noses and touch food right after, food left sitting out, and in the times we are in right now, not wearing masks. Absolutely horrible read more

Wendy's Store #11315 - How Wendy's employees wear masks - Burgers Near Me - Denver, Colorado

I think I ate a piece of poop baked into a spicy chicken nugget. Tasted like actual gooty hole, I'm feeling sick....

Can you give zero stars? Negative stars? Shame on me for going back again and again just to be faced with the same bad service, and not by employees, but by the ownership of this location. Always out of items. No value menu, no coupons. I go just because its the only drive thru at DIA. No more. read more

Today at approximately 3pm I used the drive through. The male on the speaker was incredibly rude. My order came to about $18. I had about 5 min to think about how much of a rude jerk this guy was. I decided that when I got to the window I was going to get food elsewhere. I did not take the food or pay. If you don't like your job.... work somewhere else. There is a good reason this location does not even have 2 stars. Drive an extra mile and get quality food and servers who show respect. read more

So I got the baconator. For that price I was really expecting something better. I don't go to Wendy's often. Decided to try while waiting. And the chili was the only good thing. Very huge chunks but oh well. The sandwich for that price over rated. read more

See all

Nobody wants to take a food order. They want you to work a screen to place a food order, everybody that just pumped gas and wiped their ass touches this screen, and I'm supposed to find a single sandwich on this thing, it took too long so I left....NEVER TO RETURN. Pay a dipshit to take my order or I won't give you a dime!!!!! read more

Perfect for your first stop after arriving at Denver international airport. Grab a bite to eat and be on your way.

It's here, it's finally here!!! The grand Re-opening of this location had arrived. Wendy's is love, Wendy's is life. This location had closed a year or two ago, but It just got reopened and I'm thrilled because no more taking abuse from the competitors. The staff is decent, not pushy and willing to give you more sauce. They are friendly, and no long lines thus their grand re-opening. I've always been a Wendy's girl, and next to my job.... hell. Lunch had been a breeze for the past week. I'm hoping this time it'll be permanent. read more

I work at the airport so if I forget my lunch i come here. What a mistake! No matter what time of day it is or how many ppl are in front me, it's always a 5 to 10 minute wait in drive thru. 10 dollars for a combo and the burger looks like a 99 cent value menu burger which is funny cuz this location doesnt have a value menu. I asked for extra pickles and I got 2. Usually the combo burgers come with 2 to 3 so if I ask for extra...there should be more than 2. Definitly won't be back and will not recommend to anyone. read more

As the guy who took my order told me in a tone that suggested he's tired of clarifying this, this Wendy's "does not have a 4 for $4 menu, does not have a value menu, does not have a kids' menu, and does not accept coupons." Consequently, I spent more than I had anticipated for a quick bite after leaving the airport late at night, but at least my order was correct. read more

We ordered a spicy chicken asiago burger and it would have been fine... except the cheese in the burger was still attached to a sheet of paper. Really??? read more

Unprofessional non-English speaking staff, mixed with extremely long wait times, incorrect orders and price gouging make this place a load of blasphemy. Went to their website to complain but its not listed, phone number to complain on the reciept was, (000)000-0000. All in all, screw this place. read more

Wendy's Store #11315 - Their phone number they put on the receipt. - Burgers Near Me - Denver, Colorado

Working at DIA, tonight I've been to this location far more than I'd like to admit. This is by far the worst location I've ever been to and the owner should be ashamed of wasting his premium location with dog shit service and quality. Not only is the service terrible but now the guy has the balls to remove the value menu because of the "airport" location. I hope Wendy's takes away this owner's franchise license and the place gets bought out by a good times. I'll be letting anyone I come into contact with at DIA know to never go near this place until the clown running it is gone. read more

It is a better place to wait for a flight than cell phone lot but service very lacking. Prices high due to required airport taxes on vendors. Non english speakers the norm. read more

Ive gone there a few times and most times they would always mess up the order. Staff doesn't seem to mind that either.

I like Wendy's for a fast food choice. However I'd be embarrassed if I was the Franchisee that owned this location. When ordering, look into the kitchen and see how dirty it is. Very slow service for a fast food restaurant and though there were only 4 people in line ordering, we all looked at each in amazement on how little of a "give a shi*" there was from employees. read more

Worst Wendy's in the world. They don't sell half of their menu and won't accept coupons. Why does it exist? I will never drive by here ever again, there are tons of other places to eat where they don't cut down the menu to make more money off of people. Also, the staff was rude as hell! read more

To be fair, i cannot give this location the lowest marks because we did not have the full experience. We left without performing a transaction. The service was not unkind or poor, though it was slow. We waited for ten minutes in line at 23:00 only to be informed that this particular franchise does not have a value menu. Perhaps my memory is off, but I recall ordering such items in the past. Anyway, I'd expect more from a satellite restaurant away from the airport proper! I guarantee you're losing more business than just mine. read more

Customer service and speed of service at this location are dissatisfactory and inconsistent. You can only order on kiosks and nobody confirms they've recieved your order. I waited over 20min for my food, feeling anxious with my flight boarding in the next 45min and a rental car to return. The order I received was incorrect, but I let it go because I didn't have any time left. Only making time for this review to help someone else avoid the same mistake I made of going to this Wendy's instead of getting food at the airport. read more

Very very SLOW!!! Waited in the drive thru with only 2 cars in front of me for over 20 min and that was before I even got to the window. The lady that took orders didn't understand what I was asking for or know if they accepted Apple Pay. Also, very expensive but that's what you get for "fast food" so close to the airport. read more

This Wendy's is small and intimate. It's pretty clean with seating for about 40 people. The service is about average. The staff are friendly and nice. There isn't a restroom inside, but there is one next door. It took less than five minutes to get our quick order. If you're looking for parking, there is plenty of parking out front and on the side of the building in a parking lot since this Wendy's is next to a pit stop place and the car rentals are near. I've enjoyed my Wendy's experience for stepping into one for the first time in my life. They has both chocolate and vanilla frostys to that was great! The chunky chocolate cookies were good, not too hard or crumbly. read more

Seems to have gone exclusively to kiosk ordering (no humans). The problem is they aren't working and the place isn't manned for a cashier in that case. Too bad since I always stopped here after work at DIA read more

Flys everywhere, including the fries getting ready to serve to customers. I was there 6 months ago and the fly situation existed. You'd think the owner would want to reduce the risk of disease and have an exterminator come in. I guess since many customers are air travelers and one time customers the owner doesn't care. Disgusting! read more

The worst Wendy's we have ever been to. Went through the drive thru and not only had it been an extremely long wait but they also forgot some of our things. We had to go back in to get them. The customer service was friendly so I have no complaints as far as the actual drive thru employee went. Will never come back here again. read more

I've been to many many Wendy's and this was my best experience. The shift manager who was just transferred from Texas offered the best customer service I have ever experienced. He was patient while I read the whole menu and welcomed me to Denver as I had just moved there. I was having a bad day and he went above and beyond to turn it around. If you are craving a quick meal and some good service I recommend this location. read more

POOR HYGIENE!! Unfortunately, ate at Wendy's today (just off airport location). Unfortunately, 2 people (one thin guy in the gray button shirt uniform, and a young fella in the black uniform with Wendy's cap) used the urinal and DID NOT WASH THEIR HANDS!! This sadly happened AFTER I finished eating. Who does this nowadays? Very disappointing and gross, especially cause I ate there. Please lookout! Don't want to get sick on a flight. Food was what is expected from a Wendy's. read more

They just can't seem to get it together. If you're a blue collar worker in the airport area and need to eat lunch DON'T COME HERE YOU WILL NOT HAVE ENOUGH TIME. they are extremely slow. Mess up every order ahead of me. 15 minutes in line and 10 mins between each order taken. Time stamp on receipt. Hard to find competent help these days. read more

Worst Wendy's I have ever been to. You would think that being close to the airport, their service would be fast and efficient. But sadly no. We were hitting up the gas station on our way to return our rental car, around 3:30pm, and they were completely out of prepped bacon. So many of their sandwiches use bacon, so what is going on back there in the kitchen? We waited 10 mins and nothing. The staff stared at us with blank faces like they were deer in headlights when we asked what was going on, how long would it be, etc. We waited five more mins and we had to leave to catch our flight. A guy from the kitchen tried to barter down by making my husband a $1 sandwich instead of what he ordered. Complete mess up. Don't waste your time by going here, get something at the gas station instead. read more

I've never seen a Wendy's anywhere operate this slow. It's embarrassing. Somebody needs to come in and fix this because I've come here three times over the last year and it's been the same story. read more

I've had decent food here, but I've had wrong orders multiple times. My double stacks have come with only 1 patty multiple times, and once came with mayo and only one patty. I recently had a chili and the guy just hands me the hot bowl of chili with no bag, then I had to ask for crackers. Unbelievable. Don't waste your time here just go to the gas station in the same building. read more

The manager leaned against the wall chatting with other workers and we had to wait to order from another employee. There was trash all over the ground, and the tables had food and trash all over them. The trash stunk like a feedlot, and I couldn't get my condiments due to the fowl smell. Very poor management here. Save your time and go next door to the food courts. read more

Can I give zero stars. Stuck in the drive thru, they don't have fries, they don't have nuggets, they don't have baked potatoes, and they don't have chili. Basically they have nothing but expensive burgers, so why the hell are they open? read more

Wish I could talk this lower than a 1. Service is terrible. Half the menu was blacked out with market or covered with paper. Nuggets and fries were both cold. Better off with gas station food. read more

Place is a joke, dude didn't even know his drive thru mic wasn't on. Wendy's needs to make changes to personnel here.