Service: 5 stars hands down. Sandra and her coworkers were amazing. Sandra was at the register and was so cheery and friendly. She greeted everyone with a smile and when asking for your name she thanks you for coming in. When I left she said bye Dan and that's the type of customer service a place can only dream of having. Ambience : 4 stars. Could use a remodel , but it was very clean. Food: 5 stars- food came out warm and tasted fresh. They didn't skimp of the meat or toppings. If the food was bad I would still go back just because of Sandra! Keep up the great work Firehouse Subs. read more

Firehouse Subs - Firehouse Steak & Cheese - Sandwiches Near Me - Aurora, Colorado

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Delivery? NEVER AGAIN! I LOVE Firehouse Subs, and yes, I was lazy, so I ordered delivery. $24 for associated delivery, service, and tip fees!!!! AND--the GrubHub Driver didn't greet me at the door (as specified), and STOLE our drink and chips. Props to GrubHub for giving credit back to my card. NEVER AGAIN!!!!! read more

Firehouse Subs - My receipt that shows our order and the outrageous fees! - Sandwiches Near Me - Aurora, Colorado

Fairly significant wait with only three people ahead of us. Manager seemed very snarky with all employees. Not their best day

The food at this location is very good but the customer service falls below acceptable. The staff really seems to dislike working here. They are complaining to each other about the business and their management. Very unprofessional. Too bad - this place used to be very positive. read more

Poor service, 3 employees working with 1 making sandwiches. Waited 20 minutes for 3 sandwiches to be made. The inside of he business was very dirty with dirt and dried spilled drinks on floors. Windows had dirt and a film on them. Needs a new manager/owner. read more

Waiting 30+min for a sandwich is unreal. Even with 5 employees there gonna pass this location 100% from now on

Waited 45min for sandwich unreal, won't be coming back here ever again. Also in a working area, no one has time for this place

Joy is such an amazing shift manager. I appreciate on such a cold day being greeted with a smiling face.!!! Grant was very supportive, sweet and attentive!!! read more

Husband and I stopped by firehouse sub on Sunday after church and Lizzy was amazing. The subs were soo yummy. We will be back. Thanks Lizzy. Marvin and Nakia read more

I come to Denver almost every month for business and I've been here a couple times and both times it has not been good. The last time the bread was so skinny. It was like it was served on a hotdog roll. I don't know who's making the bread here, but you need to be fired. Overall my sandwiches just seem to be thrown together with little Care and I will not go here again. Find another firehouse give it a try cause overall the chains not bad. read more

$20 for a sandwich made so wrong the kid would not eat it. Was a plain turkey and cheese sandwich and it had all the fixings. Took longer than the rest of the family getting 5 meals at chic fil a. Horrible experience and a complete waste of money. read more

waited thirty minutes for a walk in order. a gentleman in front of me waited just as long. there were three young women working the counter. don't know if they were new or just slow the food is good but no sandwich is worth that wait will not be back read more

Kids and I really enjoyed our first visit. Subs are moist, juicy, tasty, flavorful and fairly sized and priced. The added pickle spear is crunchy and flavorful. It really helps that the guy helping us was just terrific. Dining space is open, well lit, and clean. read more

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Friendly service. A nice "welcome" greeting upon entering and a "have a nice day" salutation on exit. You'll never mistake where you are when you walk in the door. Firehouse memorabilia and decor throughout. Lots of red and white and it works. Always clean and lots of tables. Order and pay at the counter. Subs and salads made while you wait. TVs above to keep your attention if you forgot your cell phone which is what captures most people's attention these days especially while we wait for something. Delicious hot and cold sub sandwiches priced a little higher than similar places but well worth it. Get the special which throws in some chips and a drink. Love the included pickle wedge. Small strip mall area with limited shared parking but there's a huge lot right there for the shopping center, so no problem. read more

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I have given you three tries, and this is the last time! I waited 20 minutes for a stake and cheese. People came in after me and left with their food! Are you kidding me when there where only 3 costumers in the whole restaurant? read more

Firehouse Subs - Sandwiches Near Me - Aurora, Colorado

When I walked in the people seamed friendly.so I ordered a large sandwich and the Mac and cheese which was one size and for the price they charged for it that cup should have been full but it wasn't it was about 1/2 full and almost cold and the sandwich was just mediocre and it was the new cubin club it would have been better if they made it right and put enough of the dressing on it but I felt if I said something they might have done something bad to my sandwich. So I don't think I will be returning to that restaurants again. Karina of aurora. read more

I've been trying to make it here since I moved in Phoenix but never stopped in. Tonight we made it in. The decor was nice. I didn't expect it to be so literal. I loved the uniforms hanging by the door. There was only one option for me,veggie. It includes sauteed mushrooms,onions, tomatoe, lettuce,cheese,peppers,mayo and I'm not sure if mustard. They steam and toast the bread. It was a bit messy but good. My only complaint, for a small it was a bit tiny. My other half and I were the only ones in there ordering,everyone seated were already eating, and it took quite sometime to get my sandwich. So allow time if your on a schedule so you can eat comfortably. I do like the idea that they give back to the community with the sales they make. It's kinda awesome. I think I will be back. Why? The sandwich might be better in the larger portion. Besides, I love toasted sandwiches read more

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Absolutely amazing every time! I miss the lemons. However very consistent and I love the ice tea! Great place for a quick sandwich with all the options! I stop at this location every chance I get. Sandra is extremely sweet and really adds personal touch! read more

Firehouse Subs - Engineer with all the extras! Absolutely amazing! - Sandwiches Near Me - Aurora, Colorado

Wednesday February 4th 2015. Time was at 19:25hrs ish. This establishment is always busy whenever we came either to dine in or have TO GO orders. I think Hubs favorite sandwiches is becoming to be from this establishments. Furthermore, this establishment is close by where we live. Every single time, he said, can we go here. In addition to that Hubs said, they offer MORE variety as compared to the other Sandwich establishments in town he used to go. Hence to this establishment we went "again". This time around for TO GO ORDERS are : * LARGE Engineer ($8.49) * LARGE Steamer with Wheat Bread ($8.49) * Capt. Sorensen's Datil Pepper Grilled Chicken ($5.89) Our Dinner TO GO with tax was about $24.82. Overall, Hubs like it. But this time around, if I am NOT mistaken, my order of LARGE Engineer, do not contain the Hot Pepper, when we requested for it to be in my order. *SIGH* Maybe they are swamped with the Dinner RUSH Hour. Maybe this is an isolated incident. Nevertheless, they still received 3.5 stars in our books due to the variety that they offer. The service is fast. Perhaps next time, when we return, I would rather have my order, dining in, though I can be torn about this decision. Firehouse Subs (Store #995) -Tower and Salida 3425 North Salida Street, Suite B Aurora, CO 80011 Tel : (303)-371-7827 @40/2015 read more

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Tried their veggie sub and was pleasantly surprised. I wish they had more veg/plant based options... like a dairy free cheese and guac/avocado. The bread was good, although it did get a little soggy with the Italian dressing. Ordered via their website and it was ready as soon as I got to the shop. Would go here again when a sandwich craving hits. read more

Would put 0 stars with the exception of one young girl Faith that made my experience better and at least I left with a smile on the other hand I don't think you are going to appreciate the fact that they don't take care of their own and they are willing to not pay people the money owed to them Don't Make any sense don't support this business not good ! read more

Food is up to Firehouse standards, and the staff are pleasant. Unfortunately the ladies' restroom has some kind of an open grate in it that smells like a mix of hot roadkill and sewer gases. This really needs to be addressed. The music is a bit louder than ideal, but not a big problem. We will return, but not if the restroom is needed. read more

The salad was delicious and filling, very clean inside and courteous employees. The wait for the food order was short and there's many food/drink choices for the entire family. read more

Firehouse Subs - Grilled Chicken Salad with balsamic dressing - Sandwiches Near Me - Aurora, Colorado

Ate lunch here today and the restaurant was dirty, floors, tables had trash sitting on them and the help was oblivious to what was going on. There was no unsweetened tea and trash cans were full, The sandwiches we had were good but atmosphere and eating areas were not clean. Unfortunate times for food services everywhere. read more

Not sure if I got my extra cheese for $1; also looks like they scraped the lettuce off.... $14 for that, folks. read more

Firehouse Subs - Sandwiches Near Me - Aurora, Colorado

The guy at the cash register took my order while eating. Later I found there was no soap in the men's bathroom, meaning employees are leaving the bathroom after using the toilet without any access to soap. Food all over floor. Extremely disgusting, especially the bathroom. Two stars ONLY because the sandwich was good. read more

Best wishes in maneuvering around in the parking lot. It's always busy during the lunch hours. It's usually packed from 11am-2pm, so expect a little wait. The staff here is super friendly, they call your order by your name, not just a number. One of my favorite parts about this restaurant is the various selections of hot sauces that they offer for you to try. They'll give you cups to pour it into. 10 is really a 10! One big thing, try to eat it fresh, does not taste as good after 30+ minutes of take-out, so try to stay at the restaurant and eat it there. This is speaking from experiencing it two times. The only sad part is the price can be a bit steeper, but it tastes great! read more

Bomb fresh everything is good and excellent service i recommend this place , especially if you're working for Amazon at that warehouse down the road (glad I'm no longer) it's a delicious choice for a long Boring day there read more

Stopped here while in Denver/Aurora area. The subs were great. This was our first time at a Firehouse Subs and it did NOT disappoint. Wish there was more out east. read more

Ordered fire house through Uber eats and drinks and chips were not delivered upon contacting the manager on duty at night she was rude and hung up Because he didn't want to handle a customer complaint. Upon arriving at the store they refused to give me the managers name on duty or the head of the store's contact info. Staff was passively aggressive and the young female decided to say something derogatory to me. As I entered back in the store to ask what she said the manager on duty decided to flip me off read more

Not bad . Had my order done at a regular rate. Good covid procedures. Ok food. Not happy but not upset. Ok experience

I've never heard of this place before but I was excited about checking it out. I was not disappointed either because the food there is pretty amazing! They have tons of bbq/hot sauce for you to try on your own too. I agree with the previous review thought that the service here is really pretty bad. It's run by a bunch of teens so it's to be expected. I recommended grabbing and go...do not eat there unless you want a loud and obnoxious dining experience. So great food, awful service. read more

I love the subs here. I could eat here everyday just because of how fresh the food is, how clean it is, and how friendly they all are.

Placed an order for pickup and they delivered it to another guy named James. He called me to let me know that he had my order and didn't get his. The firehouse team remade my order and never once apologized for it. On the way home, other James texted me to say to check my order because they forgot the brownie on the first order and sure enough, they forgot it on the second as well. How do you fail so many times on one order? Well, needless to say that I will never go back there and to James, my hat's off to you. read more

This is my first time at Firehouse subs and I am sold. Every sandwich was so well prepared and tasty. I had the New York steamer sub and the girls I was with each had ones that were just as good! read more

Went here on a date and was immediately stunned with their awesome restaurant theme and staff. The staff is overall a generous group with good people with good quality skills. The restaurant itself is clean and have enough seats to enjoy a delicious sub. They have different lengths of sandwiches and also it comes with a combo of chips and a drink. They bring out the meal to you, so it's a different experience from dining at Subway. read more

I used to love firehouse subs but I got really sick after eating at this location recently, i don't know if I can set foot in another firehouse after that :( read more

Food was fresh, made to order, staff was great. What else can you say?! And the mgr even bought my co-worker his lunch! I love this place! Thanks Firehouse Subs! I'll be back soon! read more

What can I say about the Firehouse Subs. This is one of my favorite chain sandwich places around unfortunately there are not very many close to me. So whenever I get a chance to go to a firehouse when I'm out traveling around I definitely do. This is started by firemen and they are very supportive of the First Responders. And on top of that the sandwiches are incredible from the beef brisket to the turkey. The brisket just melts in your mouth. And the rolls are freshly made and very tasty they have an app that I utilize quite a bit and it has a lot of specials on it and you could earn points for free items. Their cookies are also very good along with the brownies. I love the interior with the fireman decor. It is very friendly inviting and the servers are extremely helpful and knowledgeable. This is one of my favorite chain sandwich places. I highly recommend this read more

The only thing that would make Firehouse Subs better is if they delivered it to you when you were hungry in the same amount of time it would take real firefighters to respond! Solid options, a range of different choices, great sauces, and a cool theme! read more