From signing the project, it took 61 days for someone to actually come out and perform an installation of an EV charger (and the guy accidentally drilled through wires in the walls and took out an entire circuit in my house, surprised he didn't start a fire). read more

Can't say enough positive things about Wells Electric. Happened on them when needing an EV charging station installed in my garage. They were prompt, professional, and saved me money. I've already recommended them to several friends. Absolutely my go-to for any future electrical work. read more

Guy jerked me around for a month then cancelled the job. After several emails, a couple phone calls and an on site visit to my house, he finally told me he's cancelling the job. It was a straightforward EV charger installation. read more

Wells Electric (via QMerit) guided us through and performed an install of a level 2 home charger. It's been an impeccable experience on our end: first the consultation and info and estimate provided upfront were genuine, professional, and customer-oriented. Kirk Fetzer deserves a shout out! He was very responsive and helpful in answering all questions and making meaningful suggestions. The assessment and install were done really well and cleanly. The pricing was reasonable as well. Could not be happier! read more

I just wanted to say thanks to Erik and the whole Wells team for a great EV charger installation experience. Vlad and Hector did the installation and were great. Competent, neat, and friendly. I also want to thank Erik for suggesting looking at the Empora hard-wired charger. Their app is great and automatically adjusts charging to the low-cost times for our PGE rate. We signed up for the PGE EV rate which has a cost per kilowatt between 12:00 am and 3:00 pm of $0.27 versus the regular rate of $0.57 (our lowest before was $0.45). So we can plug in the car in the afternoon and it doesn't start charging until after midnight. It should pay for itself in about 9 months. Highly recommend this company. The first company Qmerit sent to has had an out of pocket of $3500 (in addition to the $1k from Chevrolet). Wells did it all for the Chevy credit (I bought the better cgarger, but didn't half to). read more

We had Wells Electrical install an EV charger at our home. The installation was arranged through Qmerit (a nationwide EV charger install company). The entire team at Wells was incredible and a pleasure to work with. Kirk contacted us immediately and arranged the install to be completed within a few business days. The electricians arrived on time on installation day, started work right away, and finished fairly quickly. I had some questions/concerns about the installation, Kirk responded right away, and resolved my concerns. Within a couple hours Vladimir came out to our home and made adjustments so that everything was perfect! read more

Great Company. An excellent job done quickly, neatly, and lower price than estimated. A great job.

Incredibly overpriced. I had a light switch replaced for $295!! Replacing a light switch doesn't take longer than 5 mins and the light switch itself is no more than $50. Don't use this company. read more

Wells Electrical - Invoice - Electricians Near Me - San Francisco, California

I had three jobs done in my house by Wells. They did an electrical hook up for a Mitsubishi heat pump to replace our old gas furnace so they had to run a conduit from my fuse box and dig a trench through the ceiling to the outside and backyard. I also decided to replace my old fuse box with a new one for other projects like replacing the gas stove with an electric stove in the future. While they were here, I asked them to install recessed lighting which they did. All three jobs were completed and they responded to all phone calls and texts. They hooked me up with a carpenter for all the patchwork in the ceiling, which was also well done. Overall, I had a great experience. I worked with Daniel Welton who set everything up and the main electrician at the house was Eric. Everything passed city inspection also. Although they weren't cheap, I would use them again as I had no headaches or holdups that took up my time. read more

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This company installed my EV home charging station. The electrician was on time, friendly, and showed me how to safely use everything before leaving. I would certainly use this company for electrical work in the future. read more

Kirk Fetzer of Wells Electrical is not only extremely knowledgeable and thorough about residential EV charger systems, but really cares about excellence. It's rare to encounter someone that kind and generous with their time, and go that much out of their way to be helpful. I was impressed. read more

We needed a 240 outlet installed for EV charging. Kirk with Wells Electrical did a thorough assessment of what we might need, followed by a reasonable cost estimate. He scheduled the job quickly and on the appointed day Vladimir and Erick arrived right on time. They carried their tools down the steep hill, instead of driving their truck down, which made it easier for us. They quickly assessed the need, found an easy solution, identified a better place for the outlet than we had planned and hooked up the car for its first charge in its new home. They swept up the work area and carried their tools back up the hill. All, with friendliness and working quickly. If you need an outlet for EV charging, call Wells! They did a great job. read more

Last week, I lost power in my apartment the Tuesday evening and Wednesday before Thanksgiving. PG&E couldn't fix the probem, so the property manager contracted Wells to inspect. Tony quickly responded by phone, arrived in minutes after the call, and managed to identify and fix the problem in almost no time. He was absolutely professional, yet friendly, and I would recommend his company to anyone in need of electrical help. read more

They came highly recommended by a Realtor friend whom I trust, so I contacted them. This review has more to do with customer service and communications than with their electrical work because this is as far as we got. Following is the timeline of communication: 1/28/19 - I called about electrical work. 1/29/19 - I heard from employee Dan, who requested photos, which I sent. No response from Dan. 1/30/19 - I texted Dan to ask when he would be able to come by to look at the job. Never got a response from Dan. 2/1/19 - got an email from Milika, which included Estimate #19898 for this job. I responded to her on the same day: "Just checking to see if the fee includes the permit." As of today, 2/16/19, she has never responded to that question. When I told my Realtor friend about this, she suggested that I contact Tony. While I understand her suggestion to do that, I feel *DONE* with Wells Electrical. I hope Tony sees this and gets to speak to his employees Dan and Milika with regard to following through on their poor communications. read more

We called Wells to fix a ceiling fan we had gotten installed by another electrician a few years ago. The scheduling process was quick/painless, and the electrician they sent out (Danny) arrived right on time. He was friendly and efficient throughout the whole process (which unfortunately involved multiple trips b/c we had to buy a new fan). When he came back for the final visit, we wound up having him do a few extra tasks that we'd been putting off for a while because our previous SF electrician experiences had been less than stellar. The cost was also quite reasonable. Everything about our experience was great, and we'll definitely be using Wells for all things electrical going forward. read more

So impressed - was referred by another San Francisco homeowner in-the-know. Called made a request for an electrician to inspect/improve/fix some corroded wiring for a very savvy client. Daniel called, confirmed, arrived on time and was brilliant. Client was very impressed. I love this company. So professional. read more

Why is it that whenever you call a mechanic, contractor, car salesman, electrician, you get this nervous "will I get ripped off?" feeling at the pit of your stomach? Granted there are some who are honest and really want to help you than help themselves to your wallet. Unfortunately, these guys aren't one of them. First, I called the place and tell them that we have a partial outage. Whenever we tried to turn on the circuit breaker, sparks would fly. We called another electrician but they couldn't find the problem. So we call Wells Electrical and see if maybe they could find the problem. They tell me they'll check it out in the morning and see what's wrong, then they can schedule a time to come out and fix it. They send out Tom and he comes, flips on the circuit breaker and everything is working. He takes off our electrical panel just to double check and sticks a power checker into a few (5 at most!) of the electrical outlets and everything looks fine. We're all puzzled, have a laugh about it and he goes off his merry way. This whole thing takes about TWENTY MINUTES! The next day, I get an invoice asking me to pay $157.50!! Yes, that's $157.50 for twenty minutes! They labeled it as "troubleshooting." I call them and politely asked them to please explain this invoice, there must be a mistake, he was only here for 20 minutes and nothing was wrong. That's where they pull the whole "you need a filter, buy the extended warranty" routine. Evidently, unbeknownst to me, they have a 1.5 hour minimum charge. I tell them, I was never told of such a thing over the phone or in person ...I was only told they were going to come check out what the problem was then schedule a time for them to come back and fix it. Their reply was... "Well, you should have asked!" Then they try to make it better by saying..."we'll just charge you one hour which will be only $105 and that's being very generous of us!" WHAT?!? The previous electrician I called spent 1.5 hours looking for the problem, did MUCH more than this Tom guy, AND DIDN'T CHARGE ME ANYTHING! I do NOT recommend them. I thought the way they handled my call was very unprofessional (I quote..."Either pay the invoice or never, ever, ever, ever, ever, ever, call this number again!") and not telling customers about their "$157.50 minimum charge" but expecting them to know about it, just tarnishes those who try to build a good reputation in the service industry. read more

I called them in January 2014. Apparently this is a VERY busy time of the year for electricians. I called five electricians -- all 4-1/2 starred on Yelp. Two said they were too busy and call back in 3 or 4 months! One never called back. Tony was one who returned my called in a timely manner, came out and gave me an estimate. Most important he explained what the work needed was (in a manner I could understand) and how long it would take. I'm 70 years old and live in a house built in 1945. I had an electrical system that was 68 years old!!!!! It was a big job, and way overdue to be updated to current codes. His estimate was $750 less than the other electrician who returned my call. Also, the other electrician was speaking mumbo-jumbo. I couldn't understand his explanations. Tony's men came a day earlier, worked for two and a half days, never took a single break. They swept up after themselves. Tony came out the day the city inspector was here to check the work. He checked the work before she came out. He was recommended to me by a neighbor who has several rental properties. She said she'd used him for years and he was the only electrician she used. I highly recommend him and his company. read more

Grant and his team are very reliable, fast, and affordable! They completed much needed repairs and updates for our vacant flat, all at the last minute and in record time. They worked around our painters, did exactly what I asked, and stayed within our budget. We will be calling Grant once again for more extensive work on our upper flat. Excellent work! Highly recommended! read more

Wells Electrical was recommended to me by a friend who works in property management. He mentioned that he always found them to be very responsive. As of this morning, I've now called Wells five different times without receiving a call back. Three of those times, I spoke to a live person. On two of those calls, the person apologized for my calls not being returned. As a new home owner, I will have a number of relatively small electrical projects that will need to be done over the next several months. As an architect, however, I have the opportunity to recommend electricians to friends and clients for their own work. Wells Electrical could start by returning one of my five phone calls. read more

Poor customer service and poor communication are the reasons for this review. The work they have done in the past is fine which is why I chose to give them 2 stars in instead of 1. We've used their services before based on a recommendation and the first round was fine. Good communication and the work got done. Tried to pull them in on another job and they didn't answer emails. I called the front office and they said they would call their guy right now and he would get back to me, never happened. Called again the next day, got the same story. Called again that following Monday and Tuesday, got the same story. This is a week of trying to figure out if they could help us or not. If they were too busy they could have just said so and I'd understand. 5 seconds after calling the 4th time their electrician gets back to me and said he never received emails and that his front office never told him that I called, wow. The not getting the email part I can understand, over active email filters, whatever. But to call 4 times and be told that I would be contacted and then to be told he never received word from the front office is tough to take. There are a lot of electricians in the Bay and I'm going to go with someone else. I texted Paul Fanta who I found on yelp and he got back to me in 10 minutes about scheduling. read more

Wells Electrical consistently does a great job. I have worked with them for years and they are reliable, competent and easy to schedule with. Always grateful for the quality work and excellent communication. read more

If you aren't a big enough job or worth their time, apparently they don't bother to call you back. I'm sure they are good at what they do, and they came recommended by another wonderful company. But, if they don't even have the courtesy to call you back for the estimate, they don't rate any stars from me, sorry! read more

Extremely pleased with the service I received. Tony and his crew were always fast, courteous, and most importantly, on time. I had a slightly tricky issue to resolve but Tony has a good relationship with the DBI and was able to get things approved quickly and the job was done fast. I could not have asked for a better experience. read more

Really impressed with everything about Wells so far. I was looking for an electrician to install a new 'smart' light switch and happen to notice one of the Wells trucks at a stoplight near my neighborhood. My first thought was how clean the truck looked - that is a good sign to me; meaning the company is detail-oriented. Appointment scheduling went smoothly and quickly and politely. The tech arrived within the appointment window and handled the job very quickly and professionally. I would not hesitate to use Wells again and certainly highly recommend them based on my experience last month. read more

Had a great experience with an electrician from Wells today. Professional, knowledgeable and good communication. I'll need a follow-up once he hears back from the owner of my unit, but so far, so good. read more

Just had Tony's company do a bunch of rewiring to get rid of some old tubes. Work was wonderful. Also gave me a tour of his house to show me a lot of work that you done as well. Would recommend these guys to anyone for any sort of electrical work top-notch. read more

The most professional electricians in the Bay Area. I trust them 100%. Don't look any further!

Wells Electric did such a great job at my home, that I recommended to do the wiring on the buildout at my office. We continue to use them for all of our electrical needs. They are reasonably priced, do great work and are really nice guys! They also arrive on time and leave the place looking tidy when they leave! read more

Customer service is terrible. They were very shady and I'm skeptical that these 5 star reviews are real. They're probably another company that offers discounts for good reviews. I called to get a building completely rewired and everything was fine until I told them where I'm located and that it's half a mile from their address. They could walk to the location! They absolutely refused to come do an estimate. I've heard about contractors who are afraid of doing work close by since they can't escape if they underperform. Be warned! Stay away! read more

Had Tony and his team do quite a few different things to our house. CAT 6 wiring, new outlet installs, Co ax cabling... Was a great experience. Super easy to explain what I wanted, how I wanted it and they executed it all great. So valuable to have an electrician that you can walk through what you want done and trust that they're gonna do the job right. Definitely will go back to Wells when the next project rolls around. read more

They are the best. They are always quick and responsible. I always call them when I need electricians and they always solve the problems!

Hired the irish techs from wells electrical for various assistance completing access control and electrically integrated security needs in san francisco. As a mobile locksmith we rely on other tradesmen to come in: fill a need, smooth out new installation troubleshooting, and anything else. These guys get in and get the job done for us and help us not waste any time or materials so we can all service our customers better. Smart electricians over here at Wells. read more

I found Wells Electrical as a recommendation from a friend. Well, my friend was right on, these guys are great! Okay, so I'm pretty persnikity when it comes to strangers in the house...especially on a repeated basis. If you're going to have a stranger in your house for extensive electrical needs, it wouldn't get better than Daniel. He's the man. He's accommodating, helpful, hard-working and a great presence. The electrical needs were all well-addressed. When an extra request for a doorbell came out of nowhere, it was done immediately and without any fuss. Seriously, these guys are wonderful on many levels. read more

Fast service and reasonable pricing. Not to mention that they sent a great guy to help us out (thanks Daniel) who was accommodating with our changes last minute. Thanks! read more

Tony and his team are incredible. They have been doing some semi-major work at my residence. Each day they have totally cleaned up, the guys are concerned that they aren't too intrusive, have worked with me to minimize the outages. I couldn't say enough about how great they are. I can't speak to the cost of the job as I'm not paying for it. I am having them do a small job for me while they are here and the cost is very reasonable and Tony has made every effort to accommodate my needs. I would highly recommend them. read more

Thank you Mario for use of your ladder today! You saved us from a pickle. Needless to say, but I'll say it anyway, if I have any friends in the city that need electrical done I will recommend you in a heartbeat! read more

I called Wells to help fix the timer on the neighboring building's incredibly loud fan (long story). Jason came twice, patiently spent a good long time determining that the timer was fine but was being tampered with, installed a padlock and came back a few weeks later to give me the keys, at which time he installed the trick lightbulb in my own house that I was unable to figure out. For free. The whole thing wasn't free. It wasn't even cheap, but it was very fine service. read more

Niall has helped me a few times with various lighting and cabling issues, including broken switches and new installations. He's on time, very friendly, and super efficient. The owner Grant Wells is equally great to work with, and their pricing is very fair. I'd highly recommend these guys for jobs of any size. read more

Tony Wells was very fair in his estimate. We got other estimates that were 5 times as much as people seem to be trying to get over on old folks. he was able to have the work done in a couple of days so now my folks can get their chair lift which I am very thankful for. I would use this company again in the future. read more