Authentic Electrical walked me through the tradeoffs of a car charger install, advised on what they thought was the best decision, but were never pushy. They really care about their quality of work. It shows in their execution, communication, and thoroughness. Really happy to have found a great electrician I can rely on. read more

Don connected me with their electrician to help inspect a potentially urgent issue, as one of my outlets had sparked. On the phone I was told I could expect the electrician at 5:30pm. After 5:30pm, I called and was told he wouldn't be able to make it, but could come tomorrow. I followed up the next day asking when he could come, then was finally told they wouldn't be able to make it again and to find someone else. Great. Thanks everyone. read more

Don and JT are amazing ! If I can give them 10 stars we would. Initially I contacted them to install 2 chandeliers and hook up temporary power to the house for the appraiser (new home remodel). Once they hooked up temporary power and switched on the lights (which should be brand new) nothing worked and some of the outlets didn't work. Long story short it took them 3+ days to remap the electrical in the house plus fixing the switches, outlets, labeling the patch panel, installed the chandeliers basically fixed what the bad electrician did. These guys are so professional, great with their clients, personable, they make things right, great people, knowledgeable and if you're looking for great fun electricians look no further, call these 2 brothers asap. read more

Authentic Electrical - Restoration Hardware chandelier. - Electricians Near Me - San Francisco, California

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Had a fantastic experience with Hanzel. I needed a chandelier installed (with a new electrical line/switch), and had existing lights made dimmable. Hanzel was quick to respond, was a clear communicator, and held true to his quote. His work was very thorough, and carefully done; he even prepped the area well for the drywall repair that was needed. Would absolutely recommend him, and look forward to working together again. read more

Authentic Electrical - Electricians Near Me - San Francisco, California

Hansel installed a light fixture for us in a really tricky location, and he was great to work with from start to finish! Before coming out, he answered all of my questions and made sure we had everything we needed. He arrived right on time and handled the install with genuine care for both safety and our aesthetic preferences. He was very professional, but also friendly and easy to talk to, and he left the place spotless afterward. We would definitely use Authentic Electrical again! read more

I was very pleased with the entire experience working with Don and his brother John. From the initial outreach, communication over text with Don was easy and straightforward; he was responsive, clear about the scope of work, and upfront about pricing (which was reasonable). He also worked with me to adjust the pricing based on my scope. They installed exterior light boxes on my home, arrived on time (actually early), and completed the job quickly and without any issues. They were courteous and respectful, not just with me, but also with other workers on site (which to me is important). Overall, it was a smooth, positive experience. I'd absolutely call them again for any future electrical needs. Thanks Don and John! read more

I've had a very dark hallway in my house for a while and hired Don and John to install recessed lighting. They and their work are phenomenal! 1. Good communication. Texted me back and promptly showed for for a quote and to schedule work to be done 2. Did work fast and professionally! Even when there was a slight buzz to my new lights after installed, they came back and replaced all them to ensure it was perfect. 3. Price was fair! 4. A joy to work with - two of the nicest guys. 5. I'll be coming back for all my future electrical needs. Summary - HIGHLY recommend these two guys as honest, hard working, talented electricians with great customer service. Cannot go wrong with them. read more

Authentic Electrical - Electricians Near Me - San Francisco, California

Don and John did an amazing job rewiring my house and replacing the knob and tube wiring with Romex. They kept the house very clean, they only had to cut small holes in the walls and then were able to put the cut pieces back into the wall leaving minimal patching to be done. They work efficiently and have been doing this for nearly 30 years. They are friendly and trustworthy. I was at work during the day and felt comfortable with them being in my house while I was away. Don is a great communicator and was keeping me updated with the work they were doing. I felt at ease during the whole process. Sometimes I get stressed during big house projects but that was not the case. It was a pleasure working with them. I highly recommend them. They are great guys and do quality work! read more

Highly recommend - 5 stars all the way! I had Don and John replace the knob and tube throughout my house, and I am very happy with their work and overall service. I obtained several quotes from electricians around the city, but they provided a fair estimate and were nice, honest, and respectful guys. They were also great with my family and kids, and they worked around our schedule. It was a big project, but they completed their work on-time and kept me informed at every step throughout the process. Don is really great with text and would respond back to my many comments/questions within the hour. I never felt unsure or uncomfortable about timelines or status updates. They worked through the weekend to ensure that we could move into the house on time. And to reiterate all comments below, they made minimal holes in our walls and left their area very clean when they were done for the day and at the end of the project. It was quite impressive. Again, I highly recommend them. I wish they did more than electrical! read more

Don was amazing to work with. Knowledgeable, efficient, on time, and communicates! I had 3 different electricians quote me and Don was the only one who provided an official quote on the same day he came out. Price was extremely reasonable for the work. He added a brand new sub panel because I needed more circuits/outlets in the kitchen, bedroom, and living room since I kept tripping fuses when I would use certain devices at the same time. He took half a day to install the panel and another half day to install the new circuits in three different rooms and fix the kitchen light. He spoke to us to make sure he was installing the new outlets in the locations we wanted and was super clean with the work. I would highly recommend him and use his services again. He's a no BS kind of guy and is not trying to push unnecessary work. He took the time to really listen to us because we initially thought we needed to upgrade to a 200a panel but in reality we just needed a sub panel because we actually just needed more breakers. He was the only electrician who provided that as an option. Very honest which is something you don't find nowadays. read more

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Another positive review for Don and John! Came out after some initial back and forth on the job. Took a look, gave some great advice on ideas on how best to do the run and setup. Quoted, scheduled, and got it done. Looks great and very happy with the final setup in the backyard. Highly recommend and will use them again as I take on all the other electrical projects I know I have to deal with. Thank you Authentic! read more

I recently needed an electrician to replace two old receptacles in my mom's basement with new GFCI receptacles. Most of the electricians that I found and contacted through Yelp either didn't respond or claimed they weren't available, which probably meant that the job was too small for them. Fortunately, one of the companies I contacted was Authentic Electric. After I reached out, they contacted me right away, gave me a fair estimate based solely on the picture of the existing outlet I posted, and provided very flexible scheduling options to complete the work. I was very impressed that they showed up right on time, did a great job, finished quickly, and even went a little above and beyond the original scope of work at no additional cost!!! And while this initial job may have been small, my mom's house will definitely need some major electrical work in the future, and when it does, there's no doubt that I'm only calling one company: Authentic Electrical. read more

If I could, I would give John and Don 10 stars, as they are stars in my book! Waited 40 years finally decided to update our electrical panel in our house as the fuse in our microwave kept on blowing and my husband got concerned about the safety of the wires and outlets he installed in our kitchen himself 30 years ago. As usual, I went on Yelp looking for help. I requested and met with four electrical companies received 4 quotes. And the end, we decided to hire John and Don for the project. From the get go, we found John and Don to be responsive, open, trustworthy, fair, friendly, and professional. Today, they wrapped up the project for us in two days and we couldn't be happier. There is no doubt they are experienced, knowledgeable and good at what they do. It is also obvious that they care about the quality of their works and their customers. John and Don are truly wonderful to work with and lucky for us we don't need to wait for another 40 years to call an electricians because we have now found the perfect ones. Thank you John and Don! You rock!!!! read more

I had a could of new outlets I wanted installed as well as some buzzing in my light fixtures I wanted checked out. These guys did a great job assessing what needed to be done and were able to address everything that day. They close up any holes in your wall as a result of running wires etc. so it was easy enough to repaint once the mud was dry and sanded. I'd recommend then for your household electrical needs. read more

If you want quality work completed by professionals who know their craft, call AE. I needed my 16v transformer upgraded to a 24v transformer for my ring doorbell. I called AE, who provided same-day service and had the product (24v transformer). The installation went smoothly. Great work, So don't wait to contact them! read more

I didn't use them but they gave me valuable advice to fix a doorbell myself. Saved me money. Good to see there are honest companies not trying to take your money for easy fixes most people can do with a little instruction. I would definitely reach out again if it's a more complicated job I cannot do myself. read more

Utilized YELP to obtain several quotes and decided on Authentic due to good reviews, responsiveness to my inquiry, and honest, upfront costs. Samuel came by for an assessment and then came on a Saturday to perform the installation. No issues and it was completed in two hours. I certainly will consider them again for future work. PS, I am giving this business a 5 star review though it is appearing as 4. read more

We hired Don and John for rewiring an entire in-law unit and bringing it up to code. They delivered as promised though there was a slight delay to the final date. Based on the work they did, we expanded their scope to install new recessed lighting and replacing every single outlet in our main home. They were also open to any fixtures we wanted to custom order and were very insightful in fixing some of the messier work from previous owners. Would definitely recommend them . read more

Don and John are fantastic. We recently purchased a new condo and needed some minor electrical work, they did a great job, were fast and super transparent about what was and was not needed. We recently used them again to instal light fixtures, which they also did a fantastic job with, would highly recommend. read more

Authentic Electrical - Electricians Near Me - San Francisco, California

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Everything about working with these guys was great. Don and his brothers are legitimately great electricians. We hired them to install an EV charger and CATV wiring conduit at our house. They were helpful and communicative during the design and quote phase. During the work and permit process, they explained everything clearly. The work was of high quality - sturdily built, and worked well the first time. Nice guys to boot. We subsequently hired them for work on a new house when we moved. Same results: super reliable, super easy to work with, great results. They had to upgrade the entire main panel and did a great job with it. Thanks, guys! read more

John and Don replaced all of the halogen can lights in my house (70 in total) with LED lights. They did an awesome job from start to finish. They quickly provided me with a bid, immediately scheduled the job and got the work done, all within a week. I'll definitely use them again the next time I have an electrical issue. read more

Don was referred to us by a friend, so we invited his company to submit his quote along with a few other companies that we found on Yelp and elsewhere. Don was prompt, courteous, and knowledgeable. He took the time to understand what we needed for our kitchen and bath remodel, and provided a reasonably priced and thorough quote for the work. The actual work was done very professionally and well, and passed inspections with no problems. Minor changes to the original specifications were handled with ease. Everything went smoothly. I highly recommend Don and J.T. (Authentic Electrical Services) read more

John and Don are true pros, not only did they put up with my aging dad nagging requests. They were sweet, on time and professionally handled. I was so comfortable in trust I left my parents to get lunch and on return they completed job well done. Explained code, asked what the purpose of the new wiring was for so they get the right parts. Awesome fun but professional electricians! read more

I got several quotes to replace an electrical panel. They had some of the most competitive rates but their communication and responsiveness are what sealed it for me. The job was done on time and they added an extra outlet by my panel outside of the original scope of the quote. Can't recommend them enough. Awesome work from nice people. read more

These guys are great. They're busy, but excellent communication. Text and phone. They installed a ceiling fan in my loft style apartment with 20 foot ceilings. Big job that they completed perfectly and super efficiently. Skilled craftsmen, for sure. They're good natured, respectful and get the job done right. Will definitely come back to them for all electrical needs. read more

Don and John were great and I told them, they are my electricians now and could not stop working until I die! LOL! BTW, Don had to crawl into my attic with a crawl space of maybe 3 fit tall to fix the problem! read more

Thank you, Don Hecks from Authentic Electrical! We were searching for an electrician who could install an EV charger in our garage for our new car. We contacted several electricians in the area. Most were unable to meet with me until the following week. A couple contractors required me to fill out a questionnaire with pictures in order to get a quote. Authentic Electrical returned my phone message within an hour and agreed to meet with me the same day. He provided a quote on the spot and we scheduled to have the outlet installed two days later. We couldn't imagine an easier process. Don was professional, responsive and ultimately installed an EV charger that works perfectly. Highly recommend Authentic Electrical. read more

I contacted Authentic on a Friday after a referral from family member, for installation of the SENSE device to monitor electrical usage in the house. Don (owner) contacted me almost immediately that night and indicated that he can swing by the next morning, which would be a Saturday. I called back on late Sat afternoon and proposed Tuesday morning for a visit, but Don says he can come by Sunday morning! Don came this morning with Nelson, who happened to have done an install of the SENSE device for another house, and it took about 25 minutes or so to complete the install for me. Afterwards, I took over and configured the SENSE device from my iOS device and everything is looking great. I have solar service for my house and installed the SENSE Solar device and now I can see realtime energy output from my solar panels via SENSE. Don and Nelson are great. They are polite and easy to work with. It was such a pleasure. I would recommend these guys anytime! read more

Authentic Electrical - SENSE Solar device installation - Electricians Near Me - San Francisco, California

Don was easy to work with. We had two electrical issues (related/same issue but recurring) and both times I reached out, he was able to stop by within the day. He worked quickly both times and was good about explaining what he did and even trying to troubleshoot with my husband so he could try to work on it himself if needed. He was reasonable about his rate coming the second time since it was the same issue as the first time and only a few weeks after our first diagnosis of the problem. I had reached out to a few other electricians and Don was the most readily available. He was accessible via text, too! Would work with again. read more

Needed two new outlets installed and reached out to John and Don. These guys are awesome! Showed up right on time, had great ideas on how to get these installed, did a thorough and efficient job. Patched up the drywall, cleaned up and did it all in record time. These two are my go tos now! Thanks John and Don! read more

This is the second job Authentic has done as my house and they're great. Professional, speedy, and stay in good contact. Highly recommend.

Don was great to work with. He was super responsive, took the time and answered all my question. Pricing is very fair and transparent and he was able to start almost immediately and finished early which is rarely the case with all the demand for work in the bay area lately. Will definitely recommend and work with these guys again. read more

Don and John Heck are pros! My lights were flickering all over the house, and cutting in and out. Power strips were popping with smoke! At first, I called another "electrician" who came over the night before, and basically gave me an assessment that I was using cheap power strips that were daisy chained, and that is what was causing the shortages. His advice? buy $100+ Monster power strips, and see what happens. He charged me a bunch of money, and left his merry way. That night, the electricity started getting worst! Another power strip popped and smoked, and the house electricity was going berserk. The next day, I called Authentic Electrical Services. Don and John showed up, on time, and were friendly. They asked questions. Lots of them. They checked the main power, and got up on a ladder and tapped the connecters to the house to see if there was anything loose there. (there wasn't). They immediately and confidently assessed that the trouble they felt was with the connectors that were on the street power line, and to call P,G&E to fix it. They also wanted me to call them to follow up. I called in P,G&E that came out and replaced the connectors in 20 minutes. Problem was solved. I followed up with Don, who was very happy to hear they diagnosed the problem properly. These guys are a gem to our community. If you want honest, professional and experienced electricians, please call these guys! read more

I had an electrical failure in the house and called a handful of electricians. Authentic was the most responsive and came out the following day. They quickly identified and fixed the issue - all for a very reasonable price. 5 stars all the way. read more

Excellent service by Don and Jon. They are experienced, communicative, punctual and did a great job adding electrical outlets and lights in the basement. Everything looks great and it's completed quickly. Highly recommended! read more

These guys are the best. We've used them for years to perform various installs. Their work is solid and they brought us to code recently too. Availability is important and there is nothing like professionals you can trust at your fingertips. We'll always come back and recommend you to others. read more

Don and his team are great. They installed new pendant lights, a large crystal chandelier, and replaced 20+ light switches and bulbs throughout our new home (with hazardously high ceilings). More than being friendly and professional, I really felt like this team was caring. That, to me is very rare, especially in a city where good electricians are either too busy or just hard to come by! If we're ever in need of electrical work again, there's no doubt in my mind about who I'll be calling. And if anybody is still in doubt about the quality of their work, just look at this chandelier! read more

Authentic Electrical - The team at work - go John! - Electricians Near Me - San Francisco, California

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I sent out 3 requests for an estimate/appointment as we had an issue with an overhead light flashing. The first company replied in a timely manner and said that they were too busy. The second said that he could do it, asked all of the right questions and as we were going to book the appointment I asked what the charge would be. He said $650 for San Francisco!! Huh? Authentic Electrical (Don) also responded and said that he would have Alex contact me to set up an appointment. They charge $200/hour. While that's not a bargain either I went for it. Alex texted me within the hour and showed up promptly at the agreed time. He diagnosed the problem and was on his way in 25 minutes. Right after he left, I noticed that a plug didn't seem to be working and I texted him immediately. He came back within 5 minutes, troubleshot the outlet and was off again in 10 minutes. All of this was within the one hour that I'd paid for and I couldn't be more pleased. Alex was professional, knowledgeable and friendly. What more can you ask for? read more

Needed an electrician to install an LED backlit mirror in the bathroom. While the project seemed simple at first, complications arose for various reasons ... basically because a hefty and flat modern unit protested about being mounted flush on a bathroom wall. A vintage 1948 San Francisco house. Tom from Authentic Electrical Services devised a clever solution which involved carpentry as well as electrical skills. The outcome was neat, sturdy and good looking. Just the update my bathroom was asking for. PS The boss is Don. He joined in toward the end of the project as two persons were eventually needed. Don did not charge for his time! The going rate for certified electricians is significant. Yet with Authentic you get real pros and nice ones too. read more

Don and his brother, John, really took care of us. We needed a lot of electrical work done for our house, and their work far exceeded our expectations. Our recessed lighting looks amazing, and we were impressed with the electrical panel update. Through their work, I could tell that they were very skilled, and they were very considerate with how we wanted things to look and be. They were always very responsive, and they were mindful about keeping our home as clean as possible as they were doing the work. They even bought cleaning materials to clean our floor and garage once everything was completed. My wife and I highly recommend Don and John from Authentic Electrical Services to do any electrical work. When we have any future projects needed for our home, we will be sure to contact them again. read more