Very reasonably priced PMB services. I love my new mailing address with them for my companies, and…read morefor me personally too! I also had to get architectural plans scanned, theirs was the lowest price around and they keep their word! If you go around lunch time, parking will be tough, get ready to walk. Go in the off hours, less people and more quick service.

They're polite, but some charges are silly and need to be disclosed first before processing. I…read moreemailed a 3 page black and white document to print, then said I have to also pay a "computer fee" along with the high cost to print each page. When I asked about it, there was zero explanation because really everyone knows that's nonsense and how can anyone explain silliness. At the very least, they need to disclose the extra made-up charges and fees that aren't assumed by the customer. That's a real good way to break trust. I will never do business there again. I don't like charges that take advantage of people no matter how big or small. It's too bad.

Great experience getting a Livescan. Highly recommend this location. Service was top notch! Super…read moreeasy, no wait when I went midday, took less than 10 min and that included paying. Low service cost. Plus, I was able to pay with a credit card.

We shipped a computer and display. They looked up the best price and gave us a great deal. Thank…read moreyou! You made our kid's Christmas.

Some UPS Stores can be stressful and not particularly helpful, but Nick at this location was…read moreexceptional. He was incredibly customer-focused, patient, and helpful throughout the entire process. I had an urgent package that needed next-day shipping, and Nick made sure everything went smoothly. His professionalism and willingness to help turned what could have been a stressful experience into a very positive one. I truly appreciated his assistance and was grateful for the outstanding service. It's reassuring to know that this level of customer care still exists. Thank you, Nick!

I go out of my way to visit this UPS location because of the staff--specifically Danny. I come here…read morefrequently for Amazon returns, and he is consistently professional, friendly, kind, and incredibly helpful. He is always welcoming and goes above and beyond to answer my questions to ensure I have a positive experience. The UPS Store in Placentia on Rose is extremely fortunate to have an employee like him.

Outstanding service from start to finish. Super helpful, easy to work with, and genuinely cares…read moreabout her customers. Great owner, highly recommend!!!

This is my favorite place to drop off prepaid packages & send out my own packages for my home…read morebusiness

Just got to say , everyone working are super friendly , and efficient.. get in .. get out..! Thank…read moreyou '!

Consumer BEWARE!!! This place closes early and time posted is not accurate. Gave them another…read morechance and came back to send out a pre-paid package. They tell my wife she needs to print out a label and the charge will be $3. Are you kidding me? It doesn't cost $3 for 1 piece of paper. Lady in blonde hair proceeds to tell me they charge that everywhere. I don't think so lady...you better call and check prices elsewhere and not lie to your customers. Will not be coming back ever!

I've been using Pro Desk Space for quite a while. The staff is friendly and professional, and it's…read morean efficient work environment.

Spent an afternoon to work here remotely and go to an event that evening, after I drove from LA in…read morethe morning to avoid traffic. Has everything you need!

Great location. I've…read morebeen to this one several times. Service is always great. Sometimes the line does get long and it takes awhile. Staff do a great job of trying to help customers quickly. Pricing seems standard for packages and mail supplies. I shipped out a package here. I would recommend this location. It's small, but they get it done.

I never would have know there was a UPS store in that shopping center. They great customer service,…read morevery fast and polite. I was dropping off Amazon returns. Definitely they were able to scan both items and Amazon received them pretty quickly.

Great experience! Really sweet person helped me, I was in and out within minutes. I highly…read morerecommend coming to this UPS. The person who helped me his name was: Ryan. Thank you :)

Did my amazon and at&t return here and it went so quick! I used the self kiosk for amazon but the…read morebox was big so I had to drop it off with the front desk. Charlie was super efficient and got me in and out in less than 3 minutes.

I have visited this UPS Store many times because it is conveniently located near my sons school. I…read moremostly only go there to return Amazon items. My household and business make a lot of purchases on Amazon each month so returns are pretty routine for me. My experience with the store has generally been average at best. Short lines, staff doing their jobs, and customer service that is never particularly friendly but usually acceptable. Today was different. When I walked in there was only one customer ahead of me. There was an older gentleman working who I have seen multiple times before. Out of the 2 3 employees he is consistently the least friendly. He gave me that "Oh it is you again" look as soon as he saw me. I had two Amazon returns. One was an HP ink cartridge Amazon sent me twice by mistake. That one just needed a barcode scan. The second was a set of flood lights that did not meet my needs. I printed the label and attached it to the box. He told me the label was placed wrong and should have been on a separate outer box. I mean that is fine and I appreciate knowing for next time. BUT the problem was not what he said. It was how he said it. He spoke in a condescending tone and started saying that Amazon return customers abuse the system because they know they will get their money back anyway followed by a smirk. He basically implied we are irresponsible for returning things even though it is part of Amazons system. This attitude is NOT OK. Amazon sets their own return policies and they pay UPS to handle them. He also knows nothing about my situation. Both returns were legitimate. Wrong ink sent twice and lights that did not fit my needs. BUT this is irrelevant, it is not his place to judge customers. I also find it funny that he said he cares about Amazon items because I have seen him toss Amazon return packages across the counter from a distance multiple times as if he does not care if the contents get damaged. Hey... if he has concerns about Amazons policies he should take it up with them not lecture customers just for using the service. I will not be returning to this location. There are plenty of other UPS Stores nearby and I would rather support a business that treats customers with professionalism and respect.

The worker was very passive aggressive. I'm not a big complainer or anything but as someone who…read moredoes work in customer service, it really doesn't take much to be nice to someone who just met you. I felt embarrassed since it was my first time returning an item and even wanted to give an explanation for my lack of knowledge, but again you don't need to explain why you should be treated kindly from a service worker. I kept myself quiet since it was only a less than two minute interaction, which is insane that I was even able to pick up an attitude from him in such little time. I understand they deal with these type of people everyday, but it's also your job and I wasn't rude at all, just very confused which might've annoyed them. Service itself was fast, but maybe lose the attitude before they run into actual angry customers.

I highly recommend doing business here. I do miss Sky but the lady that took over is just as nice…read more They have a Notary. I really find it easy to return my packages. Very good service.

This is a service related business and they're always friendly and helpful. Shipping costs are…read moregreat too. I won't go anywhere else.