I came here because my laptop wasn't charging or none of the ports were connecting to any hardware…read more I left my laptop here for a while (maybe a month and a half) because I didn't have the money at the time, but Joseph assured me that he fixed the problem. I finally paid the price ($300) and when I came to pick up to laptop, all he did, was connect to it to a plug to show that the port was receiving power/energy.
Literally the next day, the problem still persisted. If the computer was on, and I plugged it into a charger, nothing would happen. The only time it would charge was if I turned the computer off and left it plugged in. But it takes about 8-10 hours to reach a full 100% charge, and the battery dies within 2 hours. So much so, in my frustration, I presumed it must've been a battery issue.
I tried to workaround it, but it's unbearable to work on a computer for 2 hours before having to charge it the entire day just to work for 2 hours again.
I paid $300!!!!!!!!!!!!! & the problem was not fixed.
Not only that, when I got my laptop back, my laptop speakers were blown out.
WHEN I BROUGHT IT BACK TO HIM A WEEK LATER TO FIX THE ISSUE, HE INSULTED MY WIFE WHEN SHE ASKED IF WE WOULD BE PAYING ANYTJING ON TOP OF THE $300 WE ALREADY PAID BY INSINUATING/ASKING IF SHE WAS JEWISH BECAUSE "THEY" EXPECT THINGS FOR CHEAP/FREE.
()
HUHHHHHHHHH?!?!?!?
Why would pay again for a service we paid for, that wasn't done/fixed????
I mentioned to him if he could check to see if the battery also needed to be changed.
He then had the laptop for another 10 days, with no communication about the status of the previous job (the charging ports) and when I finally reached out to let him know I was coming by to just pick the laptop up, he responded quickly and told me that before coming, he needed to confirm whether the battery needed to be changed... ---- what were you doing the previous 10 days you had it?????
The charging ports, which I brought the laptop back a 2nd time, STILL WAS NOT FIXED & it also feels like the battery diagnosis would've been noticed if the job was done properly, by CHARGING the computer FULLY.
Overall, this was a terrible experience.
I paid $300 with money I don't have, and my laptop is still broken. There is no warranty, I have to go to an official store and pay another $300 to get the job done properly, and my wife was insulted as he laughed it off.
There are plenty of 5* reviews, but I would caution you to read the other 1* reviews here. I am not the only one to experience anything like this. I don't ever leave reviews, but everytime I turn on my laptop and the charger chord is plugged in and it's not charging, I get reminded and angry.
This is not a store. This is someone in a garage, who used to be in the tech world, who has plenty of computers as inventory, who takes the parts from used computers and puts them in yours. Again, there is no warranty, and he is liable to take your money while claiming he fixed it, hoping the part doesn't die out in the next few months.
Terrible experience.
$300!