1. Welby Construction Management

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San Diego, CA

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Welby Construction Management

4.2 (64 reviews)
Open • 8:00 am - 6:00 pm

Services - Welby Construction Management

Construction design services

Guest house or ADU construction

Manufactured home construction

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Recommended Reviews - Welby Construction Management

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Reviews With Photos

The finished tile work in our kitchen done by Welby Construction.
Michael S.

I've had Ed and his crew work on two separate projects at our house now, and I'm happy to give his business a 5-star review here. We have a 100-year-old Craftsman house, so we were very choosy in selecting a company to entrust with our home. From the very beginning, when he came to look over the house and draw up a bid, we were very impressed with Ed. He was very friendly and thorough, and the knowledge and experience he demonstrated gave us the confidence to know we didn't need any additional bids. With regard to bidding on a bathroom remodel, for example, he pointed out things that we had not thought of, and that no other contractor bidding on the job had mentioned. In the end, we put off the bathroom project, but hired Ed and his crew to retile our kitchen and half-bathroom. Part of the floor was uneven (old house), so it was a tricky job for them -- but we ended up with a level floor. The tile guys were professional and respectful of our home, and they did a fantastic job. Because of the amount of cement they had to layer under the tile to level it out, the cement didn't fully dry, so some of the grout flaked and chipped out after they were done. Ed was very responsive about correcting the issue, and immediately sent out his tile guy a couple of different times until it was perfect. When we needed some electrical upgrades and repairs, I called Ed back out, and he hired out his electrician to us. Again, the guy was professional and respectful, and did good work. We again had to have Ed send his guy back for a follow-up (a three-way switch was wired incorrectly), but like before, Ed was super responsive and had the guy out the next day to fix the issue. Some of this kind of work can get tricky in an old house like ours, so what matters is not getting it 100% perfect the first time (though that's always preferable), but rather the response in making it right afterward if a follow-up visit is needed. In that respect, Ed provided the best possible customer service. The only downside with Welby Construction is that their quality work makes them popular, so they might not be available right away for your project. But they're worth the wait! We'll be hiring them again when we get around to doing the bathroom remodel. Feel free to message me via Yelp if you want additional references or have any questions about our experience with Welby Construction.

Sloppy finish work on sliding glass door install.
Lauren K.

We contracted Ed and Welby Construction to build a deck at our home. We encountered several issues during the construction that made it a very stressful project and ultimately I wish we had used another contractor. The project was completed several months ago and I am just now getting around to writing the review because it was so stressful that I couldn't bear to relive it by writing the review. My biggest gripe (of which there are many) was the way that the project was drawn out. When we signed the contract, Ed told us the project would take 3 weeks to complete. All in all, it took 10 weeks to complete with 8 of those weeks with workers at our home every day and the other two with them coming sporadically to fix what they called their finished work. They only had two workers on the job and they would come late, leave in the middle of the day to work on other projects, and leave for the day early. We had agreed on an 8-4 work schedule and some days I had no idea if they were coming or not. When I would inquire with Tom (who was supposed to oversee the work) he would act annoyed that I was even asking him. At 3 weeks, when it was clear that they were not going to be finishing on schedule, I inquired how much longer they thought it would take. Tom replied that "he couldn't predict the weather." They had missed one day due to inclement weather so the weather wasn't the issue with their failure to adhere to a schedule. Additionally, when we signed the contract with Welby Construction, Ed promised us that Tom would be there every day to be a point of contact for us and to oversee the work. He came twice a week at best and typically stayed for less than 15 minutes. The workers that were at our house every day were working beyond their capabilities and much of the work needed to be redone. It was frustrating because there was constant miscommunication between the workers, Tom & Ed, and ourselves about what things needed to be completed and how it was supposed to be done. We had to have multiple conversations multiple times and required us to be spending much more time and effort than we should have had to manage the project. Much of the work was done poorly. Overall, the construction of the deck itself was sound BUT many of the finishes were sloppy. Concrete was poured haphazardly, nails were sticking through door frames, stain was applied improperly. I could go on but it became tiresome to have to micromanage the workers because there was little pride in their work. Another huge problem for us was Ed's attitude. During the initial consultation, Ed seemed like a really nice guy and like a professional that took pride in his work. We made our expectations very clear and told him that we would pay on a milestone basis. If the work was not up to par, if would have to be redone before he would receive payment for the work. He said that he had no problem with that and even said in an email "If it's not good enough for my home, it's not good enough for yours." This was a huge factor in our decision to hire him over the other contractors who bid on the job but turned out to be a falsehood. After we had issues with the stain and door installation, he came to our home and demanded payment. He accused us of holding his money hostage and became rude and belligerent. My husband and I were shocked at how his demeanor changed and how unprofessional he was. He had promised the work would be done in two days and we agreed that we would pay the money owed in two days when the work was completed. We had paid for all the other work completed in a timely manner so we didn't understand why, after dragging this project on for weeks, he was in such a hurry to receive payment for incomplete work. I could go on but I think by now you get the idea. The whole project was fraught with problems from beginning to end. I'm quite shocked that they have such good reviews on Yelp. We have several other projects that we were hoping to be able to use them for, including a bathroom and kitchen remodel, but we would never in a million years consider hiring Ed and Welby Construction for further work in the future.

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Ask the Community - Welby Construction Management

Review Highlights - Welby Construction Management

“Ed and his team worked with us over some months to develop a plan and to acquire major components of the project.”

Mentioned in 49 reviews

Read more highlights

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When we started, we only knew what we didn't like about our current kitchen. Like any major…read moreproject, we started by reaching out to a couple of vendors to get quotes, that's where we met Alon, the project manager for Lumina Builders. What immediately stood out to us was that he had ideas and solutions to address our pain points and make enhancements, we wouldn't have ever considered, and didn't just wait for us to tell him how we wanted things. He created a vision for us in that first quote visit. The other contractor we spoke to didn't provide any ideas just asked us how we wanted it. It was a very easy decision to go with Alon and Lumina Builders. Our project was estimated to take 2-3 months and ultimately took two and a half months to complete. We designed a brand new kitchen, addressing all of our concerns and adding a few recommendations from Alon to streamline some areas. They ripped everything out aside from the flooring and walls. We got brand new custom cabinets, custom lighting, and new countertops. Our fridge was moved to a new, more accessible area. Our sink was shifted down to align with the stove for continuity sake (never realized how much I hated it being in a corner previously). We had a new little cabinet built in our little breakfast nook area and we had an appliance garage built to house everything that took up counter space. Everything is so much brighter and more open and, even though we know the demensions are roughly the same, it feels so much wider. We are ecstatic with how everything came out. Alon is a genius. He was responsive to us throughout the project, checking in weekly to see how things were going, giving us peace of mind throughout this process, as first time remodelers. We were indecisive about the primary cabinet color (I was very worried we'd be stuck with something we didn't really like) but he worked with the cabinet makes to give us several samples to choose from. He was very patient with us. We LOVE how everything turned out! We'll definitely be using Lumina Builders for all of our future projects.

We had an excellent experience with Ben and his team from start to finish. Ben was extremely…read moreprofessional throughout the entire process, very patient, responsive, and always easy to communicate with. His team, Ali and his dad, were incredibly nice and professional as well. Their attention to detail was impressive, and they made sure everything was done properly and exactly how we wanted it. They worked very cleanly and left everything spotless when the job was finished. You can really tell they take pride in their work. Great quality, great communication, and an overall excellent experience. I highly recommend Ben and his team!

Forever Builders - Kitchen Remodel

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We bought a house 2 years ago and the sellers had some pretty eccentric taste (see photos). We…read morewanted to modernize the primary bathroom, and got 4 quotes from various contractors. We went with Forever Builders, who also did some demo for us when we first moved in. Among other things, we 1) stripped and replaced the floor, 2) demoed the built-in tub and replaced it with a soaking tub, 3) replaced the vanity countertops, 4) installed a chandelier and sconces, and 5) installed a custom shower door. Steve was our project manager for the entire project, which took 3-4 weeks. We are so incredibly pleased with the result, and just as happy with the service and professionalism we received from Steve and his team. Steve managed every aspect of this complex project flawlessly, stopped by frequently to check progress and QC each phase of work, and was consistently responsive and professional. He took my calls on nights and weekends, and I always felt taken care of and valued as an important customer--such a rare occurrence these days. The craftsmanship was flawless too. I am a detail-oriented person and tend to demand perfection, and Forever Builders exceeded my expectations. As a bonus, they also installed a floating vanity for me in a secondary bathroom, as a complimentary part of the project. Since then, I have also asked Steve and Forever Builders to patch up a huge portion of ceiling drywall at my mom's house that was screwed up by another company, and they did an amazing job with that as well. You will not find a more consistently exceptional company. I'm a customer for life.

02/13/2026 Ben…read morecontinues to say their "inspection" found no active leak and claims the water must be coming from an exterior outlet or prior waterproofing. Based on that storyline, they're refusing to take responsibility for the flooring damage. The windows were installed without permits. I brought in four independent inspections, including three licensed general contractors and one home inspector. All confirmed active water intrusion and pointed to the window installation as the likely source. Despite that, Forever Builders continues to deny, redirect, and avoid addressing the actual installation. The floors never had water intrusion before the remodel. The problem started after their work. Instead of owning it and fixing it, they've chosen to argue technicalities and wait for CSLB to force the issue. For a company that promotes itself as 5-star, this has been anything but. When serious defects surface, there's no urgency, no accountability, and no effort to stand behind the work. Just excuses. That is not 5-star service. That is not what integrity looks like.

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Madar was amazing. I was given very honest advice, unlike some other builders. Their expertise in…read moreADUs is amazing. I highly recommend.

Review Update (2026)…read more I am updating my original 5-star review from a few years ago. At the time, we were very happy with our kitchen remodel and the overall experience working with Creative Design & Build. The project turned out beautifully, which is why I originally left such a positive review. Over the years, however, I noticed that one section of the flooring felt slightly soft when walking on it. At first, it did not seem serious, so we continued to live with it. Recently, the problem became worse and a section of the floor began to noticeably sink when stepped on and eventually a few edges of the flooring broke. At that point, I became concerned that it could become a safety issue. Because we still had plenty of spare flooring boards left over from the project, I attempted to replace the affected board myself. Unfortunately, I was unable to get the new board to fit correctly due to the locking system, and I could not restore the original board either. I then contacted Creative Design & Build for assistance. One reason I reached out was because our original project manager, Oded, had told us that if we ever had any issues, we should contact the company. I left a voicemail and later received a return call from a staff member. After I explained the situation, she said she would check with management and get back to me. A few days later, I received a text message stating that the warranty had expired and that no repairs would be covered. This was disappointing because I had never been informed that there was a four-year warranty period, nor was I able to find any reference to such a limitation in our contract. When I asked for details regarding the warranty and whether they could recommend someone to repair the issue, I did not receive any further response. There were two other issues relating to electrical and plumbing, however we decided to live with that until we had a major problem we needed fixing. I still appreciate the work that was done on our remodel years ago, and our kitchen remains a space we enjoy. However, I have been disappointed by the lack of follow-up and support when a problem arose. My advice to future customers is to make sure all warranty terms, coverage details, and expiration dates are clearly documented and understood before signing a contract.

Welby Construction Management - contractors - Updated October 2026

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