I ordered a suppressor with this store. I was charged their standard fee and paid it. I was told I…read morecould not submit my paper work to the ATF until their "NFA guy" came to the store in a few days. I waited the few days and got my paperwork filled out. The "NFA guy" told me I was all set and everything was submitted. Only problem was I never got an email notification from the AFT say my paperwork was submitted. The "NFA guy" told me I was all good and it takes a few days with their system. He told me I should get approval in about 2 weeks. Fast forward about 6 weeks (45 days), still no email or update. So I can their 15th street store where I submitted the paper work. They dismissed me and told me to talk to "Grant" from another store (their plano gun range). I frequent the gun range and have always had good experiences. I get Grant on the phone who informed me that the 15th street store never submitted my paper work and I was waiting for nothing. Grant submitted my paperwork on the spot and I got an immediate ATF notification of the submitted paperwork (a very different experience than the 15th street store's "NFA guy's" statement). less than 6 days go by and i got my approval. I go in to pick up my Can and the "NFA guy" is there. he immediately blamed Grant for the who hang up and said sometimes it happens. Never offered an apology or took responsibility. For the record, this in not my first can (my 5th) and I have a decent idea of how this works. Based on my experience with the 15th street store. I will definitely not being going back to them for cans. Also this is not a knock on their range or Grant. They have always been great and have helped me. This is my bad/first experience ive had with the 15th street store and will not be doing business with them again regarding cans or anything that is not already on hand at the store. Additionally, I enjoy the range and got there often. I have been going to the range for years since they opened. It should be noted Grant is not the "NFA guy" I was directed to when at the 15th Street store. Grant was the savior in this story and helped me get my can out of misterguns jail.

Obviously there's a LOT of places to buy a firearm in Texas but Mr. Guns got my business…read more Multiple prior military friends and active duty PO's pointed me in their direction and I'm glad they did. I went to the shop in Plano and the Staff was informative, patient and helpful. Got a great deal. Going back next paycheck.

Absolutely the best indoor range in the area. Great RSO's…read more Helpful, friendly, knowledgeable. They don't just stand at the back and scowl at you. Range targets have a bunch of pre-programmed scenarios (i.e. shoot/no shoot drills, reload drills, charging drills, increasing distance drill) or if you can create your own. Very clean with probably the best air filtering system in town. Biggest thing I like is you are not limited to an hour. You want to shoot for an hour, Great. 1 1/2 hours Great, want to leave and go have lunch and come back, again Great. All of this for one price. No more kicked off the lane in exactly 60 minutes. Gun rentals are only 5.00. They also have memberships with NO initiation fees that basically pay for themselves if you go 2 times a month. If you've read this far you can see I really love this range. I don't work there but I've been a member for 5+ years. They didn't pay me for this either.

Came here on weekday evening with friends. They had a big lobby, full of guns, bullets, gun range…read moreaccessories and merchandise products. We had to submit our IDs and read the full T&C in order be eligible to get in the range. They didn't rent googles and ear muffs, but they sold them for decent price. Ear muffs were $15, and goggles were only $5. After the registration process, then we moved to the gun rental area where a staff member showed us different pistols and riffles. He was very knowledgeable about different types of guns and ammo. He also gave us a detailed brief on how to hold and reload the guns. After all the paperwork and crash courses, finally we went able to walk to the range. It was indoor and super loud due so nearby parties using big guns like shotgun and snipers. But overall it was easy to control the poster hanger and shoot from the window. We had an hour to use all the ammo. Once our time was up, we took the items back to rental area. We got our IDs back once the return was complete. Then we when to the registration counter to pay our dues. We were group of 5 friends and the kind staff member allowed all of us to split the bill and pay equal amount. It came to $45 per person for 2 guns (rental), 70 bullets and goggles. It was very reasonable price in my opinion. Overall a solid gun range but got some room to improve.

I Took My Right To Carry (LTC) a Firearm Class here on 9/27/2027! And I received my LTC…read morecertification. It was also My Son and I's Birthday Celebration.. His Birthday is actually on this Day! Mines is Oct. 7.. One week away from His! The Big Daddy 50 I AM!! And I know.. BUT THE classroom itself was Very Inviting. Frank my Teacher was very Outspoken, Charismatic, Entertaining, Friendly, Approachable and Entertaining as could be while Keeping a Safe Environment for everyone. It was A Beautiful Experience with Exciting VIBE!! LOOVVED IT! I think I may Get me a Membership for my Christmas Gift instead of a 85 inch TV... I will be going back for Holidays. Non Membership fees are Reasonable. I also plan to go Experience Their Ranger Classes. Dead

Courteous - safety minded and ready to assist with any problems…read more Plenty of points and was only moderately full which was nice.

I've been doing business with Larry since 1995 and still will, he's always treated me right and has…read morebeen very helpful,

I am extremely disappointed with my experience at this shop. I brought in three rifles for cleaning…read moreand was provided with a clear quote of $490 ($125 each for two, and $240 for the third). I was told the work would take two weeks, which was perfectly acceptable. When I called at the two-week mark to check in, I was told the work was ongoing due to soaking time. However, when I arrived to pick them up today, the invoice was $758.97--a significant, unauthorized increase. When I questioned this, the shop staff simply said it 'took more work' without any prior notification or approval. In any service industry, communication regarding price changes is essential. You cannot simply inflate a bill by over 30% without informing the customer beforehand. I cannot recommend this shop due to their lack of transparency and poor business practices." How would you feel at a restaurant that increased your bill 30% and the excuse was, the cook burnt the first steak? SAD

Well run full service gun experience. If on vacation or local, I highly advise a stop here. Either…read moreto shoot with great instructors or buying a firearm, these guys do it all. Having bought several class III items from these guys, I can say they have outstanding customer service. They spend an hour or so helping me get my son added to my trust and notarized these documents at no cost! How much better does it get! A truly one stop modern gun store. I can't say enough about their customer service! I am so glad they are local to me. C.R.

First of all I am not Ex Military but I am a retired Police Officer with 27 years service before…read moreretiring. Some officers I am friends with mentioned this store as being very nice but 2 things to know, it's better if you are ex military, and be prepared for higher prices. I live in a neighboring city and thought it was worth the try. I wanted to sell one of my handguns and online info was they paid fair value for used guns? I went in on 9/23 about 1 or 1:15pm and waited at the Gunsmith counter. In about 5 minutes I was waved over to the counter. The first thing I noticed was the employee did not look like ex military so I thought maybe there were other staff in different jobs. I explained why I was there and handed the employee my S&W box my gun was still in, never fired and in the same box and contents from when I bought it. The employee pulled out the Semi Auto .40 caber and took a quick look and told me what my gun was?? He then said there is no demand for these and the best I could do is $50! I was shocked naturally by not only the offer but his less than friendly/or professional his approach was. I smiled and said wow the pawn shop in Lewisville offered me $150 and I thought they were getting to me? He responded we can't sell these on GunBroker because we can't get our money out of them! I told him that I had been on GunBroker that morning to see what they were selling for and there were NONE for sale as used, and there were 2 sellers with new ones at $299 each in other states. He closed out by saying we can't resell those??? Just for the record my gun is a S&W .40 CALIBER SD MODEL 4". It was purchased new for $329 in April and was never used or fired. I purchased a used .45 S&W about 6 weeks later because that is the gun I wanted but new they were very expensive in the metroplex. I paid half what a new one would cost. I was only hoping to get a fair price for the .40 since I had replaced it but I made a mistake of coming to your store! FYI I had two older brothers serv in the military years ago and have a strong respect for the military! I chose to go into Law Enforcement after school instead. I would like to say the facility is beautiful but is more expensive than 3 other DFW gun stores/ranges. At this time I can't say if I would go back to your store due to pricing but mainly due to the employee I dealt with. He was not professional and actually was almost rude! He dealt with me and dismissed me in under 2 minutes and no one was in line behind me. He had NO desire to keep me as a customer for your store! If you are looking for a high class gun store and range this may be your place. Hopefully you are not trying to sell a firearm and you don't get this employee that I got! The really bad part is I made 2 prior trips to TGE before yesterday only to be told the "buyer" was not there? The first time he was at a late lunch and to come back in an hour. The second time he had not arrived yet? My wife was at a doctors appointment in Grapevine and I could not stay around and wait. Now I am sure that the 3rd time is NOT the charm! Good luck to you.

100 yard indoor range!!! This was great, everyone is super friendly and helpful. I would highly…read morerecommend. Apparently they have a digital area too but I tried the 100 yard with 223s on the mcx spear...that was amazing bc I was looking at getting one and now finally I have the experience

I am a retired police officer and Vietnam vet infantry and came to your range and met a young man…read moreat the front desk and I asked him if they gave a police officer or vet discount. He seemed bothered by the question and then asked an associate if they gave a discount. I did not want to make a big deal over this and replied that ok and they gave me a small discount. The entire operation seemed to be sterile and I definitely did not like my experience. I have not been back.

Knowledgeable and professional staff, great place to do FFL transfers…read more Large selection of new and used items to browse for.

they tried to give me less than $100 for a brand new mossberg 270 they will buy a gun for $300 and…read moresell it for double the price the bought it for. worst place to sell you're weapons

Maria was able to take care of Me, she went out of her way to help me and make sure I was satisfied…read morewith my purchase. I ended up picking a Walther P22 and absolutely love it. Please make sure you visit them, they not only care about their customers, but go ABSOLUTELY ABOVE AND BEYOND FOR THEM!!! Also, HUGE shout out to the team in Cedar Hill, Rosy, and her group are OUTSTANDING!!! Will recommend and purchase again soon!!! THANKS AGAIN MARIA & ROSY!!!!

I was hesitant about which pawn shop to visit. I went to Uncle Dan's Pawn and was impressed with…read moretheir quality inventory of pistols. I put a brand new Smithfield XDE 9 on layaway. It was only 10% down and they discounted the original price from $860 to $700. I put $70 down and made $100 payments until paid in full. I visited for my background check and left while they processed it. I went back later that day, picked up my pistol, then to the gun range and had a blast. This was an awesome experience and I will go back soon to purchase other items.