I ordered a suppressor with this store. I was charged their standard fee and paid it. I was told I could not submit my paper work to the ATF until their "NFA guy" came to the store in a few days. I waited the few days and got my paperwork filled out. The "NFA guy" told me I was all set and everything was submitted. Only problem was I never got an email notification from the AFT say my paperwork was submitted. The "NFA guy" told me I was all good and it takes a few days with their system. He told me I should get approval in about 2 weeks. Fast forward about 6 weeks (45 days), still no email or update. So I can their 15th street store where I submitted the paper work. They dismissed me and told me to talk to "Grant" from another store (their plano gun range). I frequent the gun range and have always had good experiences. I get Grant on the phone who informed me that the 15th street store never submitted my paper work and I was waiting for nothing. Grant submitted my paperwork on the spot and I got an immediate ATF notification of the submitted paperwork (a very different experience than the 15th street store's "NFA guy's" statement). less than 6 days go by and i got my approval. I go in to pick up my Can and the "NFA guy" is there. he immediately blamed Grant for the who hang up and said sometimes it happens. Never offered an apology or took responsibility. For the record, this in not my first can (my 5th) and I have a decent idea of how this works. Based on my experience with the 15th street store. I will definitely not being going back to them for cans. Also this is not a knock on their range or Grant. They have always been great and have helped me. This is my bad/first experience ive had with the 15th street store and will not be doing business with them again regarding cans or anything that is not already on hand at the store. Additionally, I enjoy the range and got there often. I have been going to the range for years since they opened. It should be noted Grant is not the "NFA guy" I was directed to when at the 15th Street store. Grant was the savior in this story and helped me get my can out of misterguns jail. read more

Obviously there's a LOT of places to buy a firearm in Texas but Mr. Guns got my business. Multiple prior military friends and active duty PO's pointed me in their direction and I'm glad they did. I went to the shop in Plano and the Staff was informative, patient and helpful. Got a great deal. Going back next paycheck. read more

I want to thank Jesse for making this so easy on me. He made sure he gathered all information and went above and beyond to make me feel like he had everything under control by asking the right questions. Never met him, however, I could hear in his voice that he actually cares about what he does and the clients he encounters. I'm excited about getting my weapons delivered. Thank you again, Jesse read more

Visited the Plano location for the first time, very nice and professional people working there as I was assisted right away. Samuel helped me out; he was very professional and knowledgeable. I work in Hospitality, and all I can say is the staff there are on point. Thank you Samuel for making this process smooth and fast, I will be back! read more

have mixed feelings about this place. In many ways, I really like it--they have a large selection of used firearms to choose from, which is a big plus. That said, the deals aren't always the best. I understand that buying used is always a bit of a gamble, but in my experience, that gamble hasn't always paid off here. I've purchased a few used pistols, and unfortunately every one of them needed some work to be fully functional. One of them was in very poor condition and required major gunsmith work that ended up costing nearly half of what I originally paid for the pistol. I wish they would price used firearms more realistically when they know work will be needed, or at least have an in-house inspection and function test--ideally including test firing--before selling a used pistol at top dollar. Selling a firearm that can't be used without significant repairs is frustrating for the buyer. Overall, I like the shop and want to support it, but more thorough checks and fairer pricing on used firearms would go a long way. read more

You can fire (just about) anything you want, about the only requirement is that you can keep it down range. Great range, great service, plus a bunch of great folks that work there. What more could you ask for? read more

Mister Guns - Never know who you'll see at Mr. Guns. thankyaverymuch - Guns & Ammo Near Me - Plano, Texas

Although the relationship didn't start well, I can say that Mister Guns and I have cleared the air and Boone and Ro are standup guys. They made things right with me and I completely understand how things went off the rails. Things happen so I am happy to say I will visit their store next time I am in town and possibly use the range to take my family shooting. Thanks again Boone, I really appreciate your help with this. read more

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This place is an excellent range with reasonable fees, cheap ammo, and great rentals. The staff were knowledgeable about the products, and had some high-end and in-demand items in stock, like the HK MR556A4 11" pistol. read more

I visited Mister Guns because I wanted to purchase a suppressor and a home defense handgun. I have been shooting for decades and have lots of experience with firearms and firearms dealers. I read many reviews here and researched their offerings on their website before visiting. It was a great visit. For all the reviews that mention inattentive staff, that must have been old or an off day. There were 4 staff members helping customers the entire time I was there. They were busy, but no one had to wait very long. Sean helped me and answered a lot of questions and was extremely knowledgeable and not at all acting like a "salesman". When my wife mentioned that she didn't understand the conversation, he explained the terms we were using in a friendly non-patronizing manner. They made the entire experience one of my best "gun store" visits. I will definitely be back. The store is on the smaller side but has a lot of guns and other merchandise. It was not overly crowded or difficult to navigate around other customers. I did end up purchasing a firearm and suppressor and they made the process as simple as possible. Their gun range opens in August and I might purchase a membership even though it is an hour away. Highly recommended. read more

Mister Guns - Beretta M9A4 with Rugged suppressor - Guns & Ammo Near Me - Plano, Texas

Thanks for the quick response. I truly appreciate it. This has been my go to location for years. I tried the new location just not the same.

The customer service is unmatched in DFW. Always ready to help and not to mention a great selection of all your favorites. read more

Mister Guns - CZ Sp-01 magwell. - Guns & Ammo Near Me - Plano, Texas

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Went into Mister Guns today to sell three firearms (DDM4V7 Pro, Sig P320 Wilson Combat edition, and custom Icarus Precision Sig P365 Tac Ops). I was met by Daniel who was extremely kind and welcoming. He shared that they look to target about 60% of the going market rate for firearms. I acknowledged that and shared a range i was looking for. Daniel then proceeded to take an hour and apparently text/call to the owner/manager. My son and I kindly waited and browsed and Daniel finally came over and said that they weren't interested. I asked if they have any offer or price at all and he apologized and said no. Now i totally understand that gun shops have to make money. What i don't understand is to do the research of all the guns for sale and have a customer wait an hour to only say you're not interested. Offer a price that works for you, even if it's a lowball price. I'm blown away that they wouldnt even offer a price after all of that. Complete waste of our time! I would NOT recommend attempting to sell or trade firearms here. They will waste your time saying they'll buy but won't actually offer anything. Business model makes zero sense lol. UPDATE: Owner gave me a call and asked to understand the situation. Owner took 100% ownership and accountability and apologized. I do have to say after talking with the owner that he is passionate about his business and staff and that my situation today was not at all what he intends for his customers. He was going to chat with his staff on clearly communicating offered prices even if they seem low to the staff. I appreciated the phone call and updated the review respectively. read more

My dad wanted to purchase a gun for home defense. He knew what he wanted so we went to their second location that has the store and range. The sales people were very friendly and respectful. Since he knew what he wanted they did not try to upsale him or sale him stuff he did not want. The prices were very very competitive and are willing to price match. The store is very clean and the staff is very professional. We will be back. read more

Walked in hoping to buy a firearm, walked out feeling like I crashed someone's private country club. The guy at the register looked at me like I didn't belong, lot of awkward staring, zero customer service, and an attitude like I owed him something. Overall very bad experience, took my business to Texas Legends in Allen. read more

Bought a gun from them several weeks ago. It was supposed to be a new gun but when I went home to clean up the shipping grease, I noticed that it might have been used before. The magazines were also scratched up. When I asked if they had new ones, guy just shrugged and said no. Not a good experience. read more

Mister Guns has always been my favorite place to buy firearms in the area. They get some interesting stuff and they have decent prices that are lower than most of the larger surrounding stores. You can tell the salespeople here are passionate and provide a lot of wise feedback and education. They also have as streamlined the process as much as possible. It's always a little bit to easy for me to spend money here! They also recently built a new showroom on the East side of 75. I haven't had the chance to visit it yet, but it looks awesome! read more

$90 cash for Beretta U22 Neos w/ buruss fire starter III optic. Gun came in original case with lock and all parts only used once. Bought just the gun in 2015 for $280 tax included. The shop gives 60% of what they find on online auctions. Hope this information helps give you an idea of what you may expect for trade-in read more

Mister Guns - Receipt - Guns & Ammo Near Me - Plano, Texas

This place is awesome! It was my first time buying a gun and to be honest, I wasn't planning on purchasing a gun when I first walked in, I more so wanted to window shop and get an idea of what I would like to purchase. In my head, I wanted a Glock 19 Gen 5 as my first purchase. I did a little bit of research but wanted an experts opinion on what should be my first purchase.. After walking in, I can't lie the storefront is super lit up and very nice. Sean greeted me after helping out some other people and needless to say, he convinced me to purchase a gun that day. Part of it was because he was very good at explaining the differences between guns but mostly because the place just felt so welcoming. He knew I was purchasing a gun for the first time and didn't make me feel like I didn't belong there. From the moment I walked in, the vibe was super laid back and it was a great purchasing experience. Sean also helped me save some money by telling me the differences between the Gen 3 and Gen 5 Glock. Needless to say, I walked out with the Gen 3 Glock and am super happy with my purchase! I will definitely be visiting this place more often as it's 5 mins away from my apartment. Sean was great! Side note, but man they got some pretty dope chandeliers that light up the showroom perfectly. Whoever's idea was it to add those, A1! read more

Nick was very helpful, knowledgeable and had some very good suggestions.- JR Nick was kind and patient with me as I am new to learning about firearms. Very informative with a nice sense of humor. Thanks Nick! -AD read more

Second review/update after another transfer visit with more time on my hands. I've picked up 2 FFL transfers via Mister Guns over a couple months. Exceptionally smooth experience both times. Everyone I've met behind the counter has been friendly and approachable. Very easy, unpretentious and laid back store. Both times they called me to let me know my transfer was ready for pickup promptly within a only couple hours of getting it themselves. They're open until 6 weekdays and they have both Saturday and Sunday hours making it convenient to get in there around work schedules. I arrived to get my second transfer discovering my wife had my drivers license. Meaning I'd have to return later. The fella behind the counter didn't seem put out or bothered, in fact he joked around making me feel less embarrassed. They clearly know their business. My transfers were made easy and hassle free. While there I got to chat with them about several things as well as overhearing them talk to other customers. I'm impressed with their knowledge and passion surrounding the products and services they offer. It's obvious they enjoy what they do. Not the typical Mr. Grumpy you often find behind the counter at these places. One thing that really impressed me was their willingness and ability to multitask. They can offer you the individual attention you'll want while able to provide the same for other customers. It's a shockingly tiny storefront. In fact, should you need to go around someone, there's no passing lane. You'll both have to squeeze by one another. If you're a big fella like me, you might just have to wait it out. Because they're so small, they don't have a very big supply of products. But they do seem to have the basic necessities covered. Solid knowledge of NFA items and navigating the red tape around them. read more

These folks are just plain awesome. Even through the 2020 nonsense they were open and doin amazing service and and had prices. Need some NFA engravings? How about the some of the finest memes you can fine while being an internet oper8or engraved on your projectile launcher? The doctor, Boone, can fix you right up and you'll be ready to larp with all your homies in your mom's basement while watch Administrative Results and Garand Thumb like the cringe lord intended. 10/10 highly recommended read more

"Best gun store" laughable!!! Nothing in stock. Sparse selection at best and I knew far more than your 2 employees. Rifle gear down the street or even scheels has more expertise. Hire knowledgeable people and stock better products read more

If Yelp has the ability to allow negative ratings for a business, Mister Guns is the top of my list. I came in on a Saturday several months ago asking to see if I can get this shop to order a Colt Python for me. As I waited in line for one of the four supposedly associates to assist me, I observed that they were deeply involved in a conversation with each other as if they were trying to one-up one another on their knowledge about cars. Ten minutes passed and finally one guy asked me if I needed something. The customer experience left such a sour taste in my mouth that I never went back to this outfit. I guarantee that my next purchase will definitely not be at this store. read more

A fine selection of gear. Helpful and friendly staff. We bought a laser sight and the fellow offered to install it and then did. Cool place. The gun range is awesome and a comfortable place to be. read more

I have really enjoyed my buying experience Alexandra! He's super helpful and always helps me find the right product for my guns. He's got my business for sure. read more

This range is absolutely amazing! I brought along my younger brother and my mom's boyfriend. We're all from CA but I recently moved here a year and a half ago so I wanted to show them the Texas Gun Fun you can get into out here. Anyway, the guys working here are super awesome, knowledgeable, friendly as all hell and SAFE! The check in process was super smooth, they let us pick what we wanted to shoot, informed us on what guns were more fun and which were more practical in ownership. We got in to the lanes and one gentleman stood there to ensure we knew what we were doing. We had all shot before so once we demonstrated our safe handling, he notified us he'd be in the lobby in the event of any questions/concerns. We shot and had a great time. The ventilation in the lanes was top notch cause the smell of gun powder really didn't linger all that much. Once we finished, they talked with us about Home Defense options as well as Carry options. They let us hold any guns we asked to hold and even let us hold their M249!! These guys are awesome and deserve top praises! As a plus, it's super affordable! We rented an HK VP9, HK USP, Mk18 AR, and a Benelli M4. All that with 150 rounds of 9mm, 60 rounds of 556, 15 shells for the Benelli, and Eye/Ear Protection for 3, it all came out to $187. Not bad pricing at all! Definitely coming back and I have talked about my experience to anybody that has given me the time of day! read more

Mister Guns - S&W 500 and Desert Eagle. Ask (nicely) and you shall hold (carefully)! - Guns & Ammo Near Me - Plano, Texas

Best staff. Best range. Great prices. Awesome membership terms. This is the best place to shoot in DFW.

Not sure why some of these reviews spoke ill of this place. I had a great experience here! Yes, there was a few people ahead of me. I waited like most PATIENT people do who understands how customer service works. They did a transfer for me. Staff was courteous and professional. Even the few times I called to ask certain questions, I always received courteous, detailed answers. Entire process went smooth and was enjoyable for someone like myself who likes to keep things simple and quick. I'll DEFINITELY recommend this place! In fact, I have my eyes set on a few more "toys", so they'll be seeing me again soon! read more

I'm only giving them one star,because there is no option for zero stars. The absolute WORST customer service I've seen from ANY store ,of ANY type ! ...Do NOT have an NFA item shipped to them to handle the Form 4 E-file for you, unless you want to get treated like a scumbag, for purchasing an item elsewhere,when they didn't even have one to sell you anyway... They will quickly collect your $340 from you, and then just give you the runaround for WEEKS to follow, with COUNTLESS trips back to the store,and MULTIPLE phone calls , trying to get SOMEONE to get off their ass, and do their fucking job ! read more

I purchased a fire arm on line and had it sent here for FFL. The staff was professional and friendly. I will definitely shop here when I need items. I would have given 5 stars, but the staff were not wearing masks. That's important to me since I'm immuno-compromised. read more

Very positive experience selling some guns that I inherited. They were very respectful in explaining their valuation process and how I would be compensated. I walked out in less than an hour with a check. Highly recommend. read more

Went here for the first time to purchase a gun for concealed carry. The 2 staff members I interacted with were very helpful. Only downside is that this place is small. Like smaller than comic book shop or sports memorabilia small. It's very narrow and people have to step out of the lane for you to get through because they also have boxes and merch in the middle. Also there's only one person working the counter at a time. So if you see 2+ customers already in there then get ready to wait. There's some guys in the back but they're busy with other tasks. read more

definitely a 5 star review. got a cool JTS M12 AK shotgun there. I asked a ton of questions and they were very professional and helpful. Great price on gun too. Will be back for more business. read more

Fantastic experience. Sean was beyond honest and helpful. Would highly recommend coming here for a gun sale or purchase. You are in good hands! read more

I can only speak to their online sales - as in buying from online site and shipping to them as FFL. Plain and simple they suck at it or just don't care/are lazy as shit. I had to go to multiple emails to get them to respond before making the online purchase. They did not notify me when the gun arrived. I had to track the package and email them again asking for confirmation that I could come pick it up which went unanswered. TLDR - trash customer service for online purchases read more

Been a regular there for YEARS. Love both locations. Have bought many guns there, done transfers too. Always been a pleasure to deal with. Kudos to Grant D at the east Plano location. He's the goods. read more

The location at 2540 Plano is really thoughtful and helpful. HOWEVER the location at 2751 W 15th St, Plano, TX 75075 has GOT to be the WORST customer service I have ever received. Whatever it is you want to do or buy...YOU ARE WRONG! They know it all and don't mind sending you away. They don't want business or relationships, they want to prove how they know everything and YOU DON'T! If I could leave ZERO stars - I WOULD. read more

Purchased my first handgun here, great customer service, definitely make you feel welcome, place has a very chill vibe to it

Terrible experience. Worse customer experience than fast food. The disheveled looking white guy running the counter on 4/26/24 will cost you business. Took forever to be greeted in a shop the size of an apartment, couldn't even get a hello, had to interrupt their conversation just to get help after 5+ minutes. When I finally get help the guy is rude and clearly annoyed to help. Acts like I'm the bad guy for coming to pick up my firearm and tries to make it seem like I'm the one doing something wrong, ya know, a customer coming to pick up their property. The other man behind the counter was kind, friendly and helpful. Will avoid giving this location any money. Hard to believe that's the service the owners and management envision but I'm not going to give money to people who treat me badly. read more

Great place... Awesome people I've picked up a couple things harder to find on the shelf in other shops.. They engraved an AR for my brother, had it done for him as a gift for getting out of the Air Force.. they killed it!!! Looks awesome.. He loves it! I highly suggest going in and checking them out. 5 star... A1 Love it or leave it. read more