Knowledgeable and professional staff, great place to do FFL transfers…read more Large selection of new and used items to browse for.

they tried to give me less than $100 for a brand new mossberg 270 they will buy a gun for $300 and…read moresell it for double the price the bought it for. worst place to sell you're weapons

The gunsmithing services are outstanding here! I never take that level of service for granted, but…read morethe gunsmith almost always takes care of me right away. When I drop off a gun he usually says, "Give me an hour, feel free to look around and I'll get this wrapped up." They are efficient, reasonably priced, and consistently deliver quality work.

This review is a factual, chronological summary of my business relationship with Ray's Sporting…read moreGoods involving four distinct firearms. Over a 98-day period, the shop demonstrated a systemic absence of project management, communication, and regulatory compliance. Accountability, customer service, effort and basic respect was completely absent during all engagements with the business. The Work Summary: * Firearm 1 (Ruger 10/22 Engraving): Finished below standard quality parameters. * Firearm 2 (.458 Caliber Lower Receiver Form 1 Engraving): Permanently ruined through incorrect engraving. Staff attempted to release the non-compliant unit using an invalid compliance claim. A bare lower was provided to settle physical property liability, which I refused to let them engrave. * Firearm 3 (Browning Gold Shotgun Cerakote): Executed below acceptable standards (previous hydrodipping visible underneath) and returned assembled except for the missing trigger housing component after 60 days. * Firearm 4 (Sig Sauer P2022 Cerakote): Returned unfinished with zero meaningful prep work completed after 38 days. Chronological Timeline: * June 5 - August 13, 2026: Initiated a transfer to establish history. Handed over a Ruger 10/22 for Form 1 engraving and a Browning Gold shotgun for Cerakote. The Ruger was returned with substandard physical execution. * August 17, 2026: Handed over a serialized lower receiver for Form 1 engraving. Explicitly confirmed the text layout via text message: "Individual, James Grant Sutton, Dallas, TX." * August 22, 2026: Arrived on the guaranteed pickup date. The receiver was missing from the premises. Staff had misplaced the trigger housing of my Browning Gold shotgun and asked if I had it in my possession. I left a Sig P2022 for Cerakote. * August 26, 2026: Returned to the storefront. The ATF-approved Form 1 lower receiver was permanently ruined. Staff engraved an incorrect name and city, disregarding the text confirmation. Management's initial remedy was to mill a recessed box into the aluminum to erase the typo, which would permanently thin the receiver wall on a heavy-recoil .458 caliber build. When confronted, Manager Cody Harris stated the shop was heavily occupied with "$200k machine guns." Management provided a bare replacement lower to settle physical property liability. * August 29, 2026: Arrived to retrieve the replacement lower receiver. The shop presented the initial, double-milled ruined receiver. The second engraving attempt on that unit was legally incomplete; my middle name was omitted. When I flagged this federal non-compliance, the gunsmith explicitly stated that he "personally knows the local ATF field officer" and guaranteed "they wouldn't ding me." Management used this subjective claim to dismiss the error and attempt to release a non-compliant weapon from their care, violating approved Form 1 tax stamp parameters. I declined further engraving services on the bare replacement lower. * September 11 - September 15, 2026: Text messages went unanswered and sequential calls went straight to voicemail until I bypassed screening by calling back-to-back. Staff stated the replacement shotgun part had still not been delivered by their vendor. They stated the Sig P2022 was delayed because initial sandblasting failed to remove the heavy paint. A completion date of September 29th was established. * September 29, 2026: Arrived to retrieve both projects after 98 combined days. Neither gun was finished. The Browning Gold Cerakote left the previous hydrodipping visible in multiple spots. It lacked the trigger slave pin, leaving the shotgun assembled except for the missing trigger housing. The Sig P2022 had not completed basic prep work. I retrieved my property and declined further service. Conclusion: Ray's Sporting Goods struggles with basic organization, fails to adhere to written text confirmations, and demonstrates a casual attitude toward NFA compliance. If you value your property, your time, or your standing with federal regulatory agencies, take your business elsewhere. The missing part for the Browning Gold was ordered independently from Midwest Gun Works and arrived in five days. The gunsmith has a track record of using fake vendor delays to cover up the fact that your property is just sitting on a rack gathering dust while they charge predatory holding fees.

I ordered a suppressor with this store. I was charged their standard fee and paid it. I was told I…read morecould not submit my paper work to the ATF until their "NFA guy" came to the store in a few days. I waited the few days and got my paperwork filled out. The "NFA guy" told me I was all set and everything was submitted. Only problem was I never got an email notification from the AFT say my paperwork was submitted. The "NFA guy" told me I was all good and it takes a few days with their system. He told me I should get approval in about 2 weeks. Fast forward about 6 weeks (45 days), still no email or update. So I can their 15th street store where I submitted the paper work. They dismissed me and told me to talk to "Grant" from another store (their plano gun range). I frequent the gun range and have always had good experiences. I get Grant on the phone who informed me that the 15th street store never submitted my paper work and I was waiting for nothing. Grant submitted my paperwork on the spot and I got an immediate ATF notification of the submitted paperwork (a very different experience than the 15th street store's "NFA guy's" statement). less than 6 days go by and i got my approval. I go in to pick up my Can and the "NFA guy" is there. he immediately blamed Grant for the who hang up and said sometimes it happens. Never offered an apology or took responsibility. For the record, this in not my first can (my 5th) and I have a decent idea of how this works. Based on my experience with the 15th street store. I will definitely not being going back to them for cans. Also this is not a knock on their range or Grant. They have always been great and have helped me. This is my bad/first experience ive had with the 15th street store and will not be doing business with them again regarding cans or anything that is not already on hand at the store. Additionally, I enjoy the range and got there often. I have been going to the range for years since they opened. It should be noted Grant is not the "NFA guy" I was directed to when at the 15th Street store. Grant was the savior in this story and helped me get my can out of misterguns jail.

Obviously there's a LOT of places to buy a firearm in Texas but Mr. Guns got my business…read more Multiple prior military friends and active duty PO's pointed me in their direction and I'm glad they did. I went to the shop in Plano and the Staff was informative, patient and helpful. Got a great deal. Going back next paycheck.

these guys are very helpful and kind. they do good work too of course…read more they helped me fix my Glock rear sights when I did not have the tools to do so

Very quick and effective service provided. Really worth of trying with this business. Great…read morematerial used on my firearms.

stay away! He had my shotgun over a year, ended up giving it back to me in a box. He moved…read morelocations without telling me, and end the end, after endless promises I ended up just picking up the pieces. If he had the skillset he claims, he would have been done in two hours, Btw it was a broken top lever spring and a chipped firing pin which i think he did on the tear down, like even a cracked piece of wood on stock, plus wallowed a decorative screw on bottom. For a family heirloom it makes me sick that this guy just doesn't care, he shouldn't of accepted the job . Also his new business name is Selous gun.

Had a complete rebuild done on my sons Perazzi 2 years ago. Andrew did a great job rebuilding and…read morefitting it to him. He has been shooting competitions with it for 2 years now with zero problems. I am taking it back in to get refitted a third time as my son continues to grow. Andrew does top notch work at a great price. I wouldn't go anywhere else!

These guys will not hold back on hundred percent customer satisfaction. Everyone who walks in gets…read morea family treatment no exceptions. Definitely my to go gun shop.

Fit new barrel to my 1911 great job! Will be using them for…read moreall my guns. Looking to fit another barrel on another 1911 very soon.

Best gun shop in town hands down! Talk to Shawn he' s top notch he know's his firearms and was…read moreespecially helpful in helping our daughter pick out a firearm. He even recommended a training class for women. He's not pushy to make a sale we will be back to make a purchase soon!! The gun selection is amazing!!

Great gun shop! They have a great selection of hand guns, rifles, shotguns and ammo.. Price is…read moreright, service is awesome. They also have a few used guns.

Went in to looking to buy a firearm, but I couldn't find anyone there who seemed to be interested…read morein helping me. Kind of pathetic.

They tell you what a repair will cost then when you pick it up the price is a lot higher. They…read morebotch a few jobs AR15 gas port was not matching the hole made a single fire out of it. They will bugger up the finish. The owner has an attitude problem. I got along with his old man just find. The shop is all family members the cost of up keep for the clan makes for high prices. Stay clear from Gun Zone gunsmith use to be good 12 years ago now is take your money and forget about it. Any problems you get a hard time. Buy your self some punches and watch on line YouTube videos and do the work yourself. Bedding jobs buy a magpul stock with aluminum bedding block and save money. Gun Smith are like barbers they run a clip joint. LOL LOL LOL Sell a good gun and they will offer you 30 cents on a dollar then mark it way up. Bolt action buy a Tikka 3x Pistol auto Smith Wesson. 1911 cheap and good 1911 rock island tactical. Shotguns only one mossberg. You use to be able to buy a 500 tactical 20 inch nine shot with ghost rings not any more you have to go with a 590. I hate the heat shield. The 88 is good but you might have to dry fire it a thousand times to smooth the action from hang ups. I also had to paint the barrel and stock the blue job is bad. Why the stock I bought a pistol grip stock so I painted it. I also bought a taller bead to true up the sights. You need to keep your expensive gun in a safe. Now the 590 you can add a magazine tube extension.