Update: It has been a while since I have been there. I went in for a pistol grip for a rifle. the…read moreGun smith put it on for me in the moment. Without me asking. That was a very nice thing to do and did a great job. That is why I pick the gun zone over other places and online stores if able to buy locally.

I always enjoy my experience here at The Gun Zone. The staff is excellent and the buffet is…read moredelicious. Scoot Ya Seat Up!

I am a gunsmith, former policeman, & former military officer. I have, in the course of my career,…read moredealt with stores, dealers, & collectors in Europe, Australia, & the U.S. In my opinion, the folks at Jackson Armory are very knowledgeable, courteous, & helpful. They will answer any questions with honesty & insight. There are bigger stores. But none with better- informed experts on site. 5 stars plus.

Won a Gunbroker auction. Sent payment. Received an email they sold the gun out from me. They sent…read moreme a gift certificate that was good for purchase of an item in the store but had no cash value. No value with the gift certificate, it just gave me the 'ability' to purchase an item in the store. It was like a participation trophy for winning the auction of a gun they sold out from under me. Stated in the email it rarely happens they sell guns out from under auction winers. Gunbroker comments say different. Payment yet to be returned. Won't answer the phone and just get vague cut and paste emails. Probably to many big words for them to comprehend. They just sound like a bunch of jerks. Do busines elsewhere.

Those guys save me $100 dollars! A shop in Plano wanted to charge me $125 dollars to fix,had my gun…read moreabout 8 weeks! Lateral limits call me within 15 minutes gun was ready! $25 dollars! Customer Service was awesome, The manager was from Louisiana , proud to say my homeboy! They are so honest and down to earth! This actually made my day!!

I've purchased many other items since my initial purchase there. I came to the conclusion that it…read moreis NOT just a gun store. It is a place where you will find people of a like mind on numerous issues. Shooting Sports is just one of them. It is a small shop. It isn't like going to a big box sporting goods retailer. Buying from them makes you part of a larger community. I was able to arrange pistol training for my wife there. I joined the class myself. I picked up some new shooting drills and skillls as a result. The owner offers LTC classes periodically. For that matter, it's a great place to just have a cup of coffee while you browse all the wonderful "toys".

The gunsmithing services are outstanding here! I never take that level of service for granted, but…read morethe gunsmith almost always takes care of me right away. When I drop off a gun he usually says, "Give me an hour, feel free to look around and I'll get this wrapped up." They are efficient, reasonably priced, and consistently deliver quality work.

Gross negligence and property damage occurred here. My firearms were held for 60 full days…read more(7/31/26-9/29/26) with zero positive traction. I was forced to pay a $100 fee just to release my property. Their gunsmith lacks basic technical competency and safety protocols. My Sig P2022 sat untouched for 38 days. Worse, on my shotgun, he committed gross negligence by spraying cerakote directly inside the chamber and critical gas system components over active rust. These parts operate under extreme mechanical pressure and require strict factory clearances, caking them in cerakote over active corrosion renders the firearm completely incapable of cycling safely and mechanically unsafe to operate/fire. Both firearms are undergoing a professional mechanical rescue at a reputable shop to evaluate and repair the structural damage their gunsmith caused. A formal consumer complaint has already been submitted to the Consumer Protection Division of the Texas Attorney General. Avoid this shop if you value your property or safety. Full detailed write up and photographic evidence to follow.

Help small businesses! This is one that I would highly recommend. Not only do they sell landscaping…read moreand gardening supplies but they sell firearms. I came specifically for firearms and man the inventory was low. Even if you go into the store without you knowing what you want the people helping know so much about firearms and safety they even offer courses and training on how to use firearms safely. I ended up purchasing a wonderful item but I had to go elsewhere to find ammunition because they ran out which is really unfortunate. Parking is ample in front of the store and the customer service was excellent! I was in the store for more than 30 minutes and I was helped the whole entire time. Everyone was so nice and I didnt feel haggled as a young African woman. Overall I'm very thrilled with my purchase and highly recommend this store!

Rude people, would never consider buying anything from them. As I was getting out of my vehicle, a…read moreman from the store yelled at me for parking in their parking lot. They say support small businesses...hell...how can you if you are approached out in the parking lot by someone being so rude and aggressive.

Best spot in town and love the professionalism and Great prices…read more Helped me with my AR build and came out great

James is aaaaaaawwwwwsome I recently had the pleasure of…read moredoing a transaction with him and his ffl, and oh boy I'm hooked! On my third one in a week timeframe The best customer service! I cannot recommend enough

Two of my girlfriends and I walked into the Beretta store as we were curious. From the moment we…read morewalked in, they treated us with the upmost respect. Micheal was so fun and nice to talk with, and showed us some of the most incredible and special guns. He even took out a gun from 1710!! He was incredibly knowledgeable about the history of Beretta, history of guns in America, and overall provided us with such a great learning experience. Anthony came over to speak with us as well, and continued showing us the guns they had, let us hold them, and gave us recommendations as to where to go shooting (Elk Fork!!). He took out a beautiful mother of pearl handgun, and gave us each recommendations as to which guns would be best for us. Thank you Michael and Anthony for such a fun experience!! Will definitely return upon my next trip to Dallas Absolutely the best service

Great Customer Service Team! Very friendly and helpful. Interesting merch! The selection is…read moreoutstanding! And the value is ultra-pricey! The women's merch is well thought out. The store layout is impressive. Amazing quality! Clean and well-organized store! I will definitely return!

Absolutely outstanding experience at Old Steel Arsenal. My dad came in and purchased two firearms,…read moreand the entire process could not have gone any smoother. The background check was incredibly fast, and we were in and out in less than 30 minutes. A huge thank you to Lance for taking such great care of us. You can immediately tell these guys know their stuff. They're knowledgeable specialty dealers, experienced shooters, and several of them shoot USPSA, so they actually understand the products from a shooter's perspective--not just from behind the counter. What impressed me most was the customer service and atmosphere. Everyone on the staff was friendly, welcoming, professional, and treated us with respect from the moment we walked in. No attitude, no judgment, and nobody made you feel out of place. They were happy to answer questions and made the whole experience comfortable and easy. If you're looking for a shop with knowledgeable people, excellent customer service, and staff who genuinely know firearms and the shooting sports, Old Steel Arsenal is the place to go. We'll definitely be coming back. Five stars all the way. Thanks again, Lance and the entire Old Steel Arsenal team!

Amazing selection! Unheard of knowledgeable staff and great location! I Couldn't recommend Old…read moreSteel Arsenal enough. I came in for first time visit and found the exact pistol I've been looking for with more extras at an even cheaper price than anyone in the area! I will not be going anywhere else for my firearm needs now that I have found this gem!