Wanted to charge a large "show up fee" then a dishonest flat rate service for when they came back…read more Don't encourage this type of billing it's dishonest. Try a different service

This is a condensed version of my experience with E&A 808 Repair…read more My Dell laptop that cost me over $2,000. only needed a CPU fan, so I called this business and October 24 2025, Eric picked my computer up from the house and I gave him the nonrefundable $100. in cash as per his terms. I asked him to be careful with my PC as it was in perfect condition as he put it in the back of his vehicle on top and among other PCs and things to my disbelief. When he brought it back November 5, 2025, I gave him $109. in cash and asked for a receipt. I discovered the next day that the new fan made a lot of noise so I called him and November 17 he picked the computer up from the house. Again I asked him to be careful with it but it went back into his vehicle on top of PCs and things. November 24th he returned it, handed it to me and drove off. I went inside turned it on and not only did the fan still make the same noise, I got one critical message after another and could not get the laptop to load up. I called Eric immediately and said I just want you to know that I just turned my computer on and I am getting one critical message after another and it will not load up/turn on and I don't want to talk right now as I am very upset/angry about losing my computer and I hung up. Eric called back and I picked up and said the same thing and hung up. He called again and I did not pick up and he left a threatening message and repeated it 3 times. He said that I was rude and not a nice person and I was not to contact his company ever again or he would call the police and press charges for harassment and would never do work for me again. How convenient to ruin my expensive laptop both physically and mechanically and get $209. in cash and then renege on his 6 months warranty and threaten me! For the record I always treated Eric with respect and never used vulgar/foul language even when he ruined my PC. He always seemed to be on edge and ready to argue as I bit my tongue numerous times to avoid arguing on what he said or how he said something, he was consistently late on pick up/drop off, he does not take care of or respect customer's PCs from what I saw and experienced as he piled them in the back of his vehicle without any padding/protection. He scratched and scuffed up the outer case of my Dell laptop that was in perfect condition in which I was not able to get them out. He had my computer tied up for a month when he told me the replacement fan would only take a few days. I have tried to keep this short but there is so much more. Please read ALL the reviews on Yelp and the BBB before deciding on a business to repair your electronics and I would recommend a company that is BBB accredited.

Jacob was great and top service when comes to timelines. I had an alignment issue when we were…read morereplacing my phone screen. My selfie camera was not identifying my face and Jacob replaced it within 30 minutes. I had me on my way. Great service top-notch place. Highly recommend.

Exceptional service! Only took 2 minutes to add a screen protector to my new phone, quick, reliable…read moreand affordable! Thanks!

Had a resovoir pump fail on me causing high cpu temps. Called pc plug on a 2/9 Monday and dropped…read moreit off. They did their diagnostic the day after, and gave me suggestions and recommendations. Had it done by 2/11 Wednesday . Super helpful and professional thank you to Lip and the team much mahalo . Everything is running great now!

Had a really bad FPS DROPS LOW FPS (60-10) and gpu was hardly being utilized after months of trying…read moreto mess with it myself, help from friends and going back and forth with AMD customer service over email. I could not figure out how to fix it. Brought it in to PC Plug hawai'i and on the next day was back home playing with over 500FPS! And no drops. After Diagnostic turned out it was a failing motherboard and he hooked me up with a new one installed upon pick up!.... Mahalo again Lip and the team @PCplughawaii! Very professional and throughout the day would get updates which was nice to be in the loop knowing what they were doing.

My computer was having issues with sudden crashes and was at wits end with attempting to repair it…read moremyself. Scheduled a drop off and by the next day, he had it taken care of, and it cost only about $120. I was prepared to spend several hundreds and a week's time. Will be using his services again. Highly recommended

I worked with John White over ten years. During that time, I have asked John to test my computer…read moresystem and test my applications many times. I've had some emergencies twice. Since these times, I have found him to be reliable, trustworthy and easy to talk to. He has been upfront as to things to whether he is the expert or he's not. He is reasonable to his prices, in fact, I find he is MORE reasonable than others that are his field. I found him by going through some terrible people that had limited knowledge. I learned of John by chance and was I glad!

My motherboard and a few things broke in my PC that I built 4 years ago. I didn't have the time to…read morereplace or do a rebuild myself so I got in touch with Korey from Nacron Productions to do a PC rebuild. Our first interaction was very helpful and he got me quoted pretty decently and had a set price for the rebuild. From there, he helped me order the right parts and took me step by step to doing a PC rebuild to make sure everything works and none of my data was lost. The parts came in and Korey came and picked all the parts up and began the rebuild, taking me step by step through the process. Communication was Excellent and he sent photos of the assembly. Korey did an awesome job with this rebuild, entire setup was clean, cables were very organised, and he gave me specs and even offered advice on how to make the rebuild more efficient. He delivered the PC back to my house and the rest was history. Highly recommend Korey for all your PC needs. He really knows his stuff.

Second review, as the quality of service is outstanding…read more My GPU died along with a few software issues that I wasn't comfortable fixing on my own. Korey responded quickly and got my desktop up and running again. The value of the work is incredible--I expected to pay an arm and a leg, but it genuinely feels like I received more than I could have asked for. My computer came back not only running at 100%, but also cleaned thoroughly from top to bottom.

Was in the next day for service. Nice guy.. Communicates well and gave my son quick service with…read morehis PC.

I thought I posted a first review when they helped me recover most of my pics and transferred it to…read moremy portable hard drive but I guess I didn't, this time I had them put all my address into my hard drive so I could restart/reset my iPhone as someone had hacked it. Anyways, their patience and diligence are very noteworthy as I was totally clueless when it comes to technology. Thank you safari tech. I appreciate you for sure.

Had an awesome experience with Sam's Electronics this past February. We had purchased a TV and used…read morethe all state insurance it came with. When scheduling to get our TV fixed we were provided with Sam's Electronics. This was easiest and fastest experience we've had where we got our TV scheduled for repairs and then fixed in less than 2 days. Sam was very accommodating when scheduling the appointment. When he arrived for the appointment, he was on time, professional and friendly. He was very knowledgeable and he repaired our TV in a short amount of time. If you are looking for someone to look at your TV, and possibly other types of electronics call Sam's Electronics. You won't be disappointed.

Timely,efficient and very personable. I could not have asked for a better experienceread more

SUPER GEEKS IS THE BEST !!!…read more I've used Super Geeks several times and they have never failed me. It may be cheaper to do it yourself if you have some computer knowledge but you will save a lot of time and stress if you hire professionals. I've worked with the guys at both the King Street and the Pearl City locations and I would recommend both places.

Supergeek pearly city presented me one of the best Christmas present doing a major upgrade on my…read moregaming PC. See Don, he is very knowledgeable, friendly with great service highly recommended