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    Weeks Pre Owned Center

    3.7 (33 reviews)
    Closed 9:00 am - 6:00 pm

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    Ask the Community - Weeks Pre Owned Center

    Review Highlights - Weeks Pre Owned Center

    From The General sales manager Al to the finance manager Jerry to my knowledgeable and very kind sales man Steve on my 2019 gti rabbit.

    Mentioned in 4 reviews

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    Audi Danbury

    Audi Danbury

    (114 reviews)

    I've tried to give Audi Danbury multiple chances, but at this point I'm beyond frustrated with the…read moreoverall experience. After purchasing my car through their associated preowned dealership (which was a fiasco in itself), I was given a complimentary oil change. That seemed like a nice gesture--until I found out future oil changes would cost around $400. On top of that, I showed up at 8:30 AM and waited nearly 3 hours for what is, frankly, a very routine service. I later had the same job done by a local German specialist for $150 in an hour. It didn't stop there. I was quoted an extremely high price for brakes as well, and ended up getting the work done elsewhere for about 60% of what Audi Danbury wanted to charge. At this point, it's hard not to feel like their pricing model is completely out of touch. The warranty experience has been just as frustrating. I've only used it once because of how difficult they make the process. I brought my car in for an intermittent issue with the rear dome light turning on and off. They diagnosed it as a faulty SOS control module and quoted $1,000. It took them an entire month to complete the repair--and that's after I had to delay my drop-off because they gave away the loaner vehicle they had already reserved for me. Fast forward a year later, and the problem still isn't fixed. I ended up putting a piece of vinyl over the light just so my passengers don't have to deal with it. On top of that, the front desk experience is consistently poor. The service advisors are often nowhere to be found, and when you do speak with someone, they rarely seem confident or knowledgeable about the questions being asked. Most recently, I reached out about calibrating my radar/ADAS system after installing lowering links on the factory air suspension. My local mechanic--who specializes in German cars--was upfront that his equipment couldn't handle it and didn't charge me but told me it was no more than a 2.5 hour job. Audi Danbury, on the other hand, quoted me $1,000 and claims it will take 3-4 hours. When I tried to discuss my past experiences and build some kind of working relationship, I was met with pushback about my modifications potentially voiding my warranty, warnings that the dealership is not mod-friendly, and no real effort to be helpful. I was told to book anyway and that the fix might not even solve the issue--meaning more costs could follow. I agreed to move forward and asked for a confirmation and written quote via email. I never heard back. Overall, this dealership feels disorganized, overpriced, and uninterested in building long-term customer relationships--especially if you're even slightly outside of a completely stock setup. It comes across as a business model catered toward a luxury audience that would rather blindly hand over cash than take a closer look at the value they're actually getting. I wanted to work with them, but they've made it nearly impossible

    I truly love the Audi brand and want to start by saying that I was the one who encouraged and…read moreconvinced my husband to become an Audi customer. Before Audi, he only wanted Subaru or Toyota. Because of my belief in Audi, we became loyal customers -- and today, both of us own Audi vehicles. That is why it is especially disappointing to say that I have gradually stopped using Audi Danbury's service department. Over time, I noticed a clear difference in how my husband and I are treated. When he brings his car in for service, his vehicle is consistently washed and he receives noticeably more attention. In contrast, my electric Audi has never been washed, nor has it ever been charged, even when I asked about it. Each time, I was given an explanation or a promise that was never fulfilled. Rather than continuing to place myself in situations that leave me feeling ignored and frustrated, I chose to step away from the service department altogether. This review comes from a place of disappointment, not anger. I love the Audi brand and believe in what it represents. I simply hope Audi Danbury reflects those same values equally to all customers -- regardless of gender.

    Honda Of Danbury - I just found a twin in a parking lot

    Honda Of Danbury

    (80 reviews)

    I had a really great experience two weekends ago with Manny Lim as my sales consultant. I had…read morebooked an appointment to test drive a new CR-V since the lease on my Accord was ending in a few weeks, and Manny got me in the perfect vehicle that day. No need to wait a few more weeks for a new car, and I got to bypass the hassle of the usual lease ending process! Manny was friendly, professional and knowledgeable. He quickly got to bottom line of helping me identify the perfect trim level for my needs and budget. The financial and documentary processes were very efficient as well. The dealership itself is large and quite modern, and all other staff I interacted with were very friendly and professional. I would send anyone I knew to Manny at Honda of Danbury.

    We had a very good sales experience, but the follow up has been frustrating. Our salesman, M,…read moresincerely seemed to care that our new (to us) used car, only has one set of keys. He promised, just before we drove away, that he would chase up the second set of keys. We are a family of 2 drivers, and the thought of having only one set of keys is scary. Misplacing the only set we have leaves us stranded. When we complained a few days later, they said they contacted the last owner of the key. We still have only one set of keys. There does not seem to be a consideration of the dealer creating a second key for us. This is not the service we expected from such a prominent dealership. Be forewarned.

    Danbury Chrysler Jeep Dodge Ram Fiat - Missing light cover

    Danbury Chrysler Jeep Dodge Ram Fiat

    (105 reviews)

    Sales, I was…read moredisappointed in your dishonest advertisment concerning your 2008 Jeep Patriot. The salesman was courteous and polite. The advertisment showed a price of $3499 on their internal site on the sales computer. The online quote was and is $1999. Additionally, the DOC fee was quoted as $1300 at the dealership and online, it stated: "Advertised price excludes tax, title, license, and $949 dealer doc fee. Offer assumes these paid at time of sale. Offer cannot be combined with any other offers. May require financing through dealer approved lender. Residential restrictions may apply. Available on in-stock units only." This is a flat out lie. Management, Everyone knows this is deceptive marketing. You do not have a good reputation. My advice is to honor your internet marketing in the showroom to increase sales and said poor reputation. I do not find fault in the salesman. Regards.

    This is the worst service center!!!!! Not only do they NOT call you back, they LIE about what you…read moreneed!! After leaving multiple,multiple messages the bill changed several times ranging from $1,700 to $5,000 for work that is NOT even needed. NO ONE EVER calls you back even when you try to escalate to service manager, Yvonne. They just send you a text saying they talked with the service person (Franco) who keeps getting things wrong and replaced a part that didn't need to be replaced!!! WORST service center ever dealt with ever. Used to be a good place to go. Not sure what happened. Don't know how they stay in business!!

    Weeks Pre Owned Center - car_dealers - Updated May 2026

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