Only ever dealt with Sam, have purchased two vehicles from him now. My daughters car in 2019 and my truck just a few weeks ago. Both experiences were smooth and easy. Have bought a lot of cars in my day, and know enough about them to instantly detect the typical car sales guy tactics... Sam is the exact opposite of that stereotype. Both my truck (F150) and my daughters car (Rav4) were honestly represented and clean!! He treated us with respect and was patient with my daughter as she decided on her first car. I can say would definitely buy from Like New again. read more

A good business built on honesty and integrity. Fair prices without any sales pressure or gimmicks. Sam clearly takes pride in his work and takes care of his customers. I don't often write reviews but my experience with Sam and Like New Auto Sales warrants it. I would strongly recommend Like New Auto Sales to anyone looking to buy a used car. Working with Sam has been fantastic both around my initial purchase and an unexpected follow-up. I've purchased several used cars in the past - typically just off of a lease - and working with Sam has easily been the best experience I've had. Read on if you want the full story! My initial purchase: Had a vehicle in mind that was listed online, but had sold the night before. Described to Sam what I was looking for and he gave me some other options that he had on the lot. Answered any questions that I had and largely let me look around. One vehicle was a recent acquisition for him and he noted some repairs that would be made before being sold. Sam never once pushed me or pressured me to buy anything - a very different experience than I've ever had. He provided lots of good information and some recommendations based on what I was looking for. Ultimately I found a truck that I liked, test drove it and moved on to purchasing it. Sam looked at financing options for me but was very candid that I would likely be able to get a better interest rate through my own bank - again reinforcing that he wants to do what is best for his customers. I ended up securing financing through another source and we set a sales date a few days later - a note to all: put a deposit down if you want the vehicle! When I came back to pickup the truck Sam had run through a final check with his mechanic and replaced a few items that they felt needed to be done - not something I had requested - we're noticing a trend here about taking care of the customer. Given the age of the vehicle it was purchased "As-Is" which wasn't a concern given the condition of the truck. Unexpected Follow-up: Drove it home and 2 days later it won't start! Got it towed to a repair shop down the street (I'm about 15 miles from Like New so it wasn't the immediate thought). Local repair shop tells me it's the starter but because of the vehicle and where the starter is its going to be nearly $500 in parts and $1,000 in labor. I'm not even remotely savvy about cars and trucks but this seems insane to me. I call Sam and explain what happened, what the repair shop told me and ask for his recommendation. He is clearly aghast at the estimate they've given me and says if I can get the truck up to his shop he will take care of it. I was able to get it towed through my car insurance's roadside assistance program but if not I feel like Sam would have personally come down and tapped the starter with a hammer to get it going if nothing else was an option. He replaced the starter quickly and at his expense. read more

For anyone looking to buy a car, I wholly recommend Like New Auto Sales in Danbury! Just bought a used car. Sam, the owner, is very fair. He gave us room and time to explore and check out the car selection of vehicles and did not pressure us into buying. No dealer gimmicks at all, the price that is marked on the car is what you'll be paying for. Good selection, honest staff and easiest car purchasing experience I've ever had!!! read more

This place is pure scum. The owners are a joke. Mike, the one that sold that car is a Pipsqueak loser that should not be allowed to own a business. The other owner said he would take care of the broken vehicle that they sold us, but he went ghost as well. They patch up broken vehicles and sell them with Warranties and hope the Warranty company takes care of there problems. Mike is lucky this isn't the good ol' days or I would take care of him myself. Paid cash for a $10K Vehicle that he patched up very nice and now needs $4K of work, 2 days after the buy. I took the car to another shop to diagnose the problems and Mike begged to have the job back so he could cash in on the warranty company. I'll see you in court you POS. Do not buy from these slime balls. Even the warranty company say's they have plenty of issues with these lowlifes. You are also being reported to the Attorney General. read more

This dealership should be named character building, because they will teach you what taking one on the chin is all about. Besides the one fake good review, this place prides themselves on ripping off the hardworking people that support themselves in this country. I was taken full advantage of and Mike is to blame. Do yourself a favor and do not contribute to terrible business ethics which this places practices. Your purchase bought him a life and after he sells you a car, he won't speak to you again. Thanks for ripping me off. I will never suggest that anyone even delivers a pizza to this poorly run establishment. read more

I never made any comment about dealerships, but I'll do about this, in 2013 I made a mistake when I was 18, I went to like new auto, to buy a car financed in the internet said the car was 8,000 when I send some emails about the car they put down the price to 7,000, well I had no credit and they financed me the car and I gave 3000 down payment, at the time I din't know too much English and I needed the car to work, I remember that to the total the car would be for 14,000 financed to 18.99% include my 3k DP, I finished paying this year, I was taking a look at my contract and showing that the car with CT tax 6.35% the total car in cash would be $ 10,264, taking my 3k, would drop to $ 7,264 and still put some fee that went up to me to be financing 8,104, stay away from this dealer, dont do like me first time buyer signing any paper. my contract was like this: total car 10,264 / down cash 3k / total 7,264 / official public rate 150 / like news doc fee 295 / insurance gap 395 / other fees 840 / total to finance 8,104. STAY AWAY. I know at the end I as going to pay 14k but I never got my contrat till I paid off my car, I remeber when I got the car key I ask about my contrat and they said the bank will send, I think at the time the price double because of my high interest, Hope they car me to say some BS. I just tell my history to people stay wake and check the papers. thank you. read more

I went to like new auto because a good friend of mine recommended them. I needed new brakes because my brakes were squeaking. So I stopped in talked to the mechanic and he quoted me $380-$420 tops is exactly what he said. So I made the appointment and brought my car in. While my car was being worked on I got a call saying my battery died, and that I needed a new one. I agreed and he charged me $95 for that battery, very fair price. I went to pick up my car and the bill was $595 for brakes and the $95 dollar battery. I told Sam the mechanic quoted me between $380-420. Sam talked to him for a minute and came back and spewed some this and that. Whatever I just payed and went on my way. Although with his quote and battery it should have been around $500. As soon as I left I noticed right away that when I was stopped and began releasing the brake a very loud noise was coming from the brakes. Louder than the noise I first brought it in for. I drive it right back had the owner and the mechanic both listen to it. They really didn't seem to concerned but I paid for a service and ended up with an even louder noise. So I made another appointment to redo the brakes. They put in the next higher quality pads in and again the same exact noise but this time louder. The mechanic couldn't understand what the problem was. As in it's my fault and he told me straight up to stop riding the brakes. Basically telling me that I'm driving wrong. He kept insisting everything was fine. Nope. I paid for a service and he ended up giving me an even louder noise. So the owner sam suggested he try putting in Honda genuine parts and I pay the difference. I tried called to make an appointment a few days later and was told the mechanic is on vacation for 2 weeks so try back in 2 weeks. I said we'll can I make an appointment for when he's back they said no. Three weeks goes by I drive to the store to make an appointment but Sam said sorry our lift has a car stuck on it and we have to order a part from Germany. Until that part comes in we can't take any cars. I asked well can I make an appointment for the following week...he says no just come in and we will take care of you. I come in the following week and Sam is there again, I said I'm here for my brakes again. He says sorry our mechanic is out sick. So again I ask well can I make an appointment for the following week? He says again no, just stop in and if there is a car being worked on we will just take care of you real quick. So again the following week I stop by and the mechanic is working on a car. I said Sam told me to just stop in and you can take care of me real quick. Well the mechanic said no you need to make an appointment. Sam never even ordered the Honda pads for me. So finally the mechanic made and appointment for me and ordered the brake pads. I though it was funny how awful my experience was the owner sam still made me pay the $23 difference for the pads. You would think maybe I would just make sure the customer was satisfied and they would eat that $23 to try to make their customer happy. All in all from the time I first brought my car in until it being fixed properly I drove 3,400 miles and took roughly 2 months. I was offered a free oil change because I spent over a certain amount. I can tell you this, you couldn't pay me to ever have any work there done again. I do not recommend this place and will not recommend this place to anyone. Only giving an extra star because To give credit where credit is due, they did also give me new rotors when changing the pads for the third time. read more

Bought a 2011 Pathfinder in August. In great condition, runs great! Nick was very helpful. Would definitely go back should we need another vehicle! read more

Bought a Toyota oct 2019 - Sam is a great guy, honest and works to get you in the right car at the right price. He worked with me a little on the price which I appreciated which made me feel good about the deal. Very calm relaxed place get a used car. read more

Do not waste your time or money with Like New Auto Sales. I absolutely loved my vehicle that I bought from them, until the next day when I find out there are mechanical issues, that have been a long time coming. But don't worry, he sold me the warranty doesn't cover the issue. So, here I am, having to pay more money to fix this car, and having to pay for a rental to get around in the month + long process. Amazing experience. Thank you to Mike and Like New for teaching me a valuable lesson. read more

I bought my car from Like New and I had a great experience and my car is even better! I was shocked to come here and see all the bad reviews. Mike and Sam were both very helpful and professional. I've had my car for a few months now and I haven't had a single issue since i bought it. I highly recommend going to Like New. read more

Buyer Beware. I bought a 2003 Dodge truck. Now, I'll take it on the chin as far as within a 1,000 miles of buying this vehicle the engine would not idle properly, despite 3 idler arms being replaced and 2 sensors. This happens with a used vehicle. The reason for my dissatisfaction stems from my paying $400 to have the exterior fender wells painted (by their vendor) due to rust and having those fender wells bubble within 3 months of the repair. I had an easy and inexpensive solution for the dealership; just cover the bubbles that will soon burst to rust with cosmetic fender well guards for $176.00. However, after a month of many phone calls and emails I have received nothing but 'I'll get back to you." Well, I reckon ya can't beat a dead horse to death so I'm getting back to them. Stay away from this dealership. They buy junk at a low price and that is why their prices are low. They WILL NOT follow up on service, as in the case of my issue. Good luck and God Bless. Capt. Norm Peacefully at Sea read more