Our experience at Camping World was a mix of exceptional customer service and disappointing…read morecustomer service. First and foremost, if you're shopping for an RV, ask for NICK. He is not your typical salesman who's just trying to close a deal. He genuinely cares about his customers and takes the time to understand what they're looking for. The two RVs we originally came to see had already been sold, but instead of trying to push us into something outside of our budget, Nick searched through the inventory and found us the perfect match. We absolutely loved it and ended up purchasing it. He was patient, attentive, honest, and never made us feel pressured. We truly couldn't appreciate him more. Unfortunately, once we moved past the sales process, our experience changed. We waited about 2 1/2 hours to complete our purchase. While we understand that dealerships can get busy, there was never an acknowledgment or apology for the long wait. Even a simple "Sorry for the delay" or a small gesture of appreciation something as simple as a complimentary set of camping chairs or another goodwill accommodation, would have gone a long way in making us feel valued as customers. Our interaction with Alex in finance was also disappointing. The process felt rushed, and when we asked if he could match the financing rate from our pre-approval, he seemed irritated rather than willing to discuss our options. Buying an RV is a major investment, and we expected to feel like our questions were welcome instead of feeling like we were inconveniencing someone. I don't usually leave negative reviews because I know everyone has difficult days, but I also think it's important to share an honest experience. Nick made this purchase happen, and without him, we likely would have walked away. He is a tremendous asset to Camping World and deserves recognition for the level of customer service he provides. For anyone planning to buy from Camping World, here are a few tips: - Ask for Nick- pictured here! he truly puts his customers first. - Get pre-approved for financing before you arrive. - Let the dealership know ahead of time if you already have financing. - Make sure you have RV insurance lined up before delivery, as proof of insurance is required. Despite the frustrations we experienced after the sale, we're excited about our new RV and are grateful that Nick made the buying experience enjoyable. Thank you, Nick, for your patience, professionalism, and genuine care.

My experience with Camping World was disappointing. Communication was the biggest issue--I had a…read morehard time getting return calls, and it often felt like my business wasn't a priority. The pricing also seemed much higher than other dealers. Interestingly, after I had already made a deal elsewhere, they suddenly reached out and offered to match the competitor's price. My advice is to do your homework before buying here. Don't rely on the MSRP or the advertised sale price, as there may be much more room for negotiation than they initially let on. With better communication and more transparent pricing from the start, this could have been a much better experience.

My wife and I just bought our 5th RV and our first Class A motorhome with…read more RV Supercenter. And they are, by far the best dealership we have had the pleasure to deal with. Everyone was extremely nice and very helpful. From Scott our sales rep to Jeff and Jason sales managers and Veronica in finance. I can also say the very same for parts and service. They all made the experience so very pleasant and with no pressure at all. Thank you again for all the help with the whole process. We will recommend them to friends and family!

A special thank you to our service adviser, Angie. She was absolutely fantastic--helpful,…read moreknowledgeable, responsive, and genuinely cared about making sure everything was taken care of properly. She kept us informed throughout the process and went above and beyond to make sure we were happy with the service. It's refreshing to work with a company that truly values its customers, and Angie is a perfect example of outstanding customer service. We highly recommend RV Supercenter and will definitely be returning for any future RV service needs. Thank you, Angie and the entire RV Supercenter team!

I would comment on the quality of the work but after 3 to 4 calls of hold for 5 minutes or more,…read moreright to voicemail with no return calls and immediate hold, I was never able to see what they can do. I am getting prices to remodel my bathroom in my fifth wheel and figure if they don't have time to talk to me they sure don't have time to help me. I figure they would be one of those companies that take 3-4 months or more to do work. Sorry guys, tried to give you an opportunity to be my service center but I do not have the time to sit around and wait for you to answer or beg you to talk to me. I will just move on to the next phone number.

I had an amazing experience with Marcus. I was camping at Idyllwild campground and lost power even…read morethough I was connected to shore power. I called 2 mobile RV techs. One didn't even bother returning my call, the other said I was out of his area. I brought my camper to RV Masters and it was a simple fix. Marcus didn't even charge me.

Buyer Beware! Sold me a fifth wheel with rain water leaks!…read moreThey covered water damage with fake stick on paper. I have in writing missing screens would be replaced and over two months after delivery I'm still waiting. I was told the measurements were taken and sent to factory for replacing. 4 weeks after taking delivery I asked to take my measurements and send myself. I have screenshots. I have since been ghosted by POS owner Rory. All my blinds were replaced with really crap Vinyl blinds and are bad quality (bait and switch) If you do decide to buy a shit RV from these clowns, Do not Let "Enrique" put hands on your RV . He has no business fixing anything in your home period. "HACK JOB Enrique" good luck with YOUR water leak purchase

The friendly and knowledgeable folks at Best Buy RV made our purchasing process quite enjoyable…read more Rory handled the paperwork and made the "deal" without any pressure. We made three trips to the dealership in the decision making process and never felt intimidated. Enrique made sure the rig was ready to meet our approval on delivery. Christie made every visit or phone call a delight with personable and professional approach. Great people and products at Best Buy RV in Murrieta.

I am thrilled with the customer service my husband and I received at Camping World in Temecula. I…read morehave been searching for an RV to begin my retirement next year and we found the perfect one! Our salesman, Brian Critton, helped us the entire way. He was so helpful and kind, even after the sale was done he still answered his phone and treated me exactly the same... I highly recommend Brian to be your next sales person. Oh, and Evelyn in finance is a gem too... so kind, friendly and efficient. If ever we decide to trade our RV in one day, Camping World Temecula is the place we will go... C. Freeburg

I stopped by Camping World in Temecula just to look around for a future purchase, and I had an…read moreoutstanding experience thanks to Mark. From the moment he greeted me, he made the entire visit easy, comfortable, and enjoyable. He is incredibly knowledgeable and took the time to answer every question without ever making me feel pressured. What really stood out was how personable he was. It honestly felt like I had known him for years. He treated me with genuine kindness, patience, and respect, which made all the difference. Excellent customer service like this is hard to find these days. When I'm ready to make my purchase, I'll definitely be coming back to work with Mark. Thank you for such an amazing experience!

I had an outstanding experience at Giant RV in Wildomar, and I especially want to recognize Miguel…read morefor going above and beyond. I had lost every key to my travel trailer and was completely locked out. I was expecting the worst, but Miguel immediately put me at ease. He was professional, knowledgeable, and genuinely cared about helping me. He got me back into my trailer quickly, without damaging anything. It's rare to find someone who combines great technical skills with exceptional customer service. Miguel kept me informed throughout the process, treated me with respect, and made what could have been a stressful situation incredibly easy. If you need RV service or help with a lock issue, I highly recommend asking for Miguel at Giant RV. Honest, friendly, and efficient service like this is hard to find. Thank you again, Miguel!

We just purchased a new Alliance Valor from Giant RV in Murrieta 08/15/26. We have had some issues…read moresuch as slide broke during our walk through, which was repaired ASAP. However, since actually picking up our new unit around the 19th of August, we have had some issues arise on our first adventure. It is really not the issues, its the manner in which Giant RV in Wildomar has responded and not telling the truth, Giant RV claims that all repairs have been approved as of 09/12/26. In talking with Alliance 09/17/26, no claim has been approved, in fact we were told by Alliance they are waiting on Giant RV to respond with more details needed. Which means our 5th wheel will not be ready yesterday, today or tomorrow. Items that Giant RV Wildomar, are telling us they are doing or waiting for approval, is something Alliance would never permit!!! We fell very mislead by Giant RV, by not giving us the correct and accurate information and telling us what they think we want to hear! We have tried to contact management in service and also in the sales department, but to no avail, no one seems to work or be available to help us. When dealing with the public the truth goes a long way, sometimes it might not be the answer the consumer wants to hear, but it is always the best solution. If the truth was told to us on Sept 10th 2026, we could have helped Giant RV expedite our claims. But instead we were promised our 5th wheel back by the 16th (as we are to leave on the 19th for a trip to Utah, which we are meeting friends from out of Calif. and are forced to cancel last minute due to Giant RV not telling the truth and 5th wheel will not be ready!!) Alliance thank god is totally about customer service and is assigning a consumer case manager to look into these claims and help us deal with Giant RV... As stated by another consumer: ""The customer service reps are bad and the place seems to be severely mismanaged."" We also would give them a ZERO if we could!!!

Went in to purchase a unique RV water hose connector. I was sold the wrong part. Package was clear…read moreso opening the package wasn't attempted. Obviously still brand new. I returned with the sample & asked if he could help me find the correct part. I didn't ask for a refund yet when his demeanor just flipped & got defensive. He remembered I paid with a CC because he requested it. Then he asked for my copy of the receipt which I Did NOT have but he had his store copy of the receipt in his hand & still refused a measly $25.84 refund to a card that will probably take 3-5 business days. I wasn't upset at all, I was actually laughing when he said I could speak to his manager 3 days after this terrible transaction. No customer service, no manners, no respect. I will take my business elsewhere

Steve the service Manager is awesome! Very knowledgeable, customer friendly, goes over and beyond…read moreto satisfy the customer! Called me the next day to see if everything was working and if I had any questions. Keep up the great job!

I've been a tenant for quite some time now. Great place to store my mobile home and nice view to…read morethe entire lake Elsinore

Have used RV Doctor a few times and they are great!!! They are skilled and make sure everything…read morethey do is ok before they start anything. They send you pictures before during and after while repairing and replacing anything. I can't say enough good things about them from start the finish.