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    We Cash Autos

    3.1 (7 reviews)
    Closed 9:00 am - 9:00 pm

    Services - We Cash Autos

    Car buyers

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    Photo of Caleb H.
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    1 year ago

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    Photo of Lucas C.
    133
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    5 years ago

    Helpful 2
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    2 years ago

    Sold my car here and got more money then carmax, much better experience than a big box chain and no waiting time.

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    Photo of Bee M.
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    4 years ago

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    3 years ago

    Great eperience, they beat my carmax appraisal and got me uber ride home! Thousand dollars more

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    4 years ago

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    3 years ago

    They offered me $1,500 more for my car than CarMax. It was a quick and easy transaction. I would work with them again.

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    CarMax

    CarMax

    2.8
    (267 reviews)

    My daughter got her first car!! Super exciting…read more 10 years ago, I purchased a car from this Carmax. I had such a great guest service experience that we came back for her car. The car buying process was so easy. This location also has a nice selection of cars to choose from. Abu greeted us immediately and was able to help us get everything done. He was professional, friendly and knowledgeable. We had a great and memorable experience.

    Do not buy a car from CarMax Laurel…read more Last month, my husband and I purchased a 2025 VW Atlas Crossport from this location after paying to have it transferred from the Dulles, VA store. One of the biggest selling points was that, despite being used, the car looked nearly brand new. Two days after purchasing it, we took the vehicle to our local mechanic for a multipoint inspection. CarMax told us that although they inspect vehicles transferred from other locations, they are not obligated to share the inspection results or disclose any maintenance or repairs performed before the sale. They couldn't even confirm whether the car had received an oil change. Our mechanic identified a few maintenance items that should have been addressed before the vehicle was sold. We brought the car and the report back to CarMax, and they agreed to complete the repairs at no cost. A few days later, when we returned to pick up the vehicle, we immediately noticed multiple scratches that were not there when we purchased it. Some were several inches long and had gone through the clear coat. A service technician acknowledged the damage and suggested it was probably caused by the car wash they use, as if this was a common occurrence. We were told the scratches could be touched up and would no longer be noticeable. After yet another trip to the dealership, the scratches were still obvious. We spoke with the service manager and requested compensation for the damage that occurred while the car was in their possession. They offered to explore repainting the affected panels, but admitted that matching the color perfectly would be difficult and could potentially make the appearance worse. They refused to provide any financial reimbursement, stating that because the vehicle was already used, they could buy it back and resell it for the same price we paid. CarMax acknowledged that the damage occurred while the vehicle was in their care, yet they refused to compensate us for the diminished value of the vehicle or for the repeated inconvenience of multiple trips back to the dealership. The entire experience made it clear that once the sale is completed, customer satisfaction takes a back seat. Save yourself the frustration and buy from a dealership that values accountability and customer service--not just closing a transaction.

    We Cash Autos - carbuyers - Updated July 2026

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