Sawyer was great to work with--efficient, effective, and easy to communicate with. He quickly…read morehelped me find a solution and made the whole process smooth and stress-free.

They did an amazing job. To anyone who is tepid about entering the car buying market on their own,…read moreI would strongly recommend his services. As the internet continues to proliferate, the amount of information available about automobiles is only going up. This theoretically is good for consumers but only if you're able to sift through it all and minimize the noise. They did just that. We completely outsourced the identification of the proper used vehicle to him and his team, and they delivered us the results we were after.

My husband and I purchased a car from Elite. The purchase went very well! The staff is excellent to…read morework with. Highly recommend Elite for purchasing your next car. We are considering purchasing another car there for my husband.

I bought a used 2020 BMW i3 from Elite in 2023. The vehicle condition was similar to a new car, but…read morethe price was heavily discounted. I've owned this car for almost a whole year now and I still love it. I haven't had any problems with it. The buying experience was pleasant, with the only hiccup that the salesman was not very knowledgeable about the car. I had already done my research though and was able to answer my own questions with a quick test drive and poking around in the car's software. I did not have the same issues as other reviewers with the tags. They got me permanent tags with weeks to spare before the temp tags were set to expire. In my experience, they represent a car honestly. If they are selling it as like-new, it will be nearly factory condition. If they are selling it with known issues, they will disclose the issues and knock a large sum off the price. You just have to know what you're getting before you buy, which is the responsibility of the buyer.

Just bought a 2008 Passat from these folks and i was thoroughly impressed with their staff,…read moreprofessionalism, and most importantly...price!!! They had the lowest price car in the area, beating competitors by $1,000. And when i showed up to test drive it, it ran great and they let me drive it over to another dealership so that i could compare it to another car i was considering. Besides price the next best thing was the ease of purchasing the car. I had been approved by my bank for a loan but it was a holiday so the bank was closed. Not a problem, Cherner Bros just asked me to leave them a check and i could take the car with right then, and they wouldnt cash the check until my bank transfered the money over to my account. So before i took the car, for a perk i asked to have the car detailed. They did that no problem, and i picked it up the next day. When i picked it up, they had also added two new tires to the front becauae they found out the tread was to low. Awesome right...that was $240 saved. Of course i did get worried a day later when my low tireressure light came on....it was my back right tire was losing air....and it was not one of the new tires. So i called them and asked if they would fix that tire too! And hell if they didnt say sure, and did it for free. Turns out the tire had been plugged in the past and started leaking. To have a matching left rear tire i had them put that on at the same time and i paid the difference...$120. So to summarize, least expensive 2008 passat in the dc area, great staff, and 4 tires for the price of one! This place rules....highly recommend!!!

This dealership had the wrong description for vehicles , they put up an automatic when I got there…read morethe vehicle was stick shift. The one trying to sell the car almost ended up crashing us and on top of that the vehicle sold to me had several issues . Cannot get in contact with the manager nor the original seller of the vehicle don't buy cars from here and save yourself some cash . I've been without my car for months now since it broke down this most definitely not sophisticated or respectful dealership that cares for the customers .

I have lost track of how many cars my friends, family, and I have bought from David…read more and his team at M&M Autobrokers. All my cars have been serviced there as well. Honest, great deals, superior car care, and always a great deal on the cars we buy. Fantastic place!

After numerous e-mails regarding a vehicle I visited the dealer to test drive and purchase the car…read more Mr. Corey Pardue was cordial at first until we sat to discuss payment. He was asking for $500 dollars above what the car was listed in Autotrader. When I showed him his add in Autotrader showing a lower price, he said "auto trader sometimes lowers the prices by accident" I asked him to elaborate he simply dismissed me. By the time I walked to the parking lot he already increased the price on the website. Rude and shady practices from this guy. Rainer Gonzalez

Tom Pfleiger has been exceptionally attentive to all of our concerns throughout this process. He…read morehas consistently been responsive, ensuring that all of our questions and communications were addressed promptly and thoroughly. Although this particular service experience was lengthy and complex, Tom never made us feel that our concerns were unwarranted or overlooked. He took the time to answer every question, provide clear explanations, and keep us informed with timely updates every step of the way. Whenever we have concerns regarding our vehicle, Tom is always our first point of contact. We have complete confidence in his professionalism, expertise, and commitment to providing excellent customer service. We are reassured knowing that both we and our vehicle are in good hands. We are sincerely grateful for his continued support and dedication. As always, thank you, Tom, for taking such great care of us.

I had another absolutely outstanding experience at this dealership. I've been working with my…read moredealer (Darryl Minerve) for over 15 years, and that alone speaks volumes about the level of trust, consistency, and exceptional service they provide. Every time I return (every 3 yrs), I'm treated like a valued client, not just a sale. The entire process is always smooth, transparent, and completely stress-free. My dealer is knowledgeable, professional, and truly goes above and beyond to make sure I get exactly what I want at the best possible terms. There is never any pressure, just honest advice, patience, and genuine care. The team made sure everything was handled efficiently, kept me informed at every step, and delivered my new vehicle in perfect condition. If you want a dealership that values long-term relationships, integrity, and top tier customer service, this is the place to go. After 15+ years of doing business with them, I wouldn't trust anyone else. Highly recommend. Thanks for my 2026 GLE450 Coupe.

Paul and his team at the Starting Line are terrific. I got to know them by first buying a car from…read morethem and was so impressed that I then had them sell another car for me. Each experience was excellent. Paul is very honest and transparent. I would say that is his signature quality. The car I purchased is 12 years old and Paul was open about any issues with the car as well as its history to the best of his knowledge. It has been a great car but I appreciated the honesty up front. The selling experience was smooth and headache free. I can't tell you how much of a relief it was to just turn over the entire selling process to Starting Line from start to finish. I have so much going on personally that I didn't need one more thing to manage. Starting Line did it all. Their ads were great, the photos of the car were amazing, and they just took the worry out of the process. They are car enthusiasts and are good at what they do. I'd recommend them to anyone.

From the owner: Luxury, enclosed vehicle shipping. If quality and timeframe are your top priorities, look no…read morefurther.

This belated review is made with gratitude to the excellent salesmen of Ourisman Mazda of…read moreRockville--the canny and persistent Andre and the pragmatic and prescient Aaron, Mazda manager, who sold us exactly the right car to us at the right time, between hail and snow and all manner of family emergency. Buying a new car is a painful experience for some, especially those prone to indecision and strained by budget. My sister and I fall in this category, making us challenging (though sincere) customers who roll around to buying a vehicle only once in a blue moon (and out of dire necessity!). We embarked on a search for a certified used car, initially, last summer and scoured the DMV for a hybrid SUV in our price range, visiting nearly every Toyota, Subaru, Honda, and Acura dealership, which put us on everyone's list for a flood of postings and updates that we received by text and email nearly every day, for months on end. Koons Mazda in Silver Spring was the outlier; we test drove one CX50 2025 hybrid in signature 'Soul Red Crystal'--the first of its kind, as the hybrid was only just introduced in 2025, with a Toyota engine. We appreciated the comfort of the drive, and the style and design of the car, but the price struck us as high for the size of the SUV, which is smaller than any other in its class. We also questioned whether our giant rough collie would fit in the cargo space. Whipping out our trusty tape measure and finding the width of the back to be shorter than our collie's full length (with fluffy tail) and height (with pointed Shepherd's ears), we passed it by, and pursued one certified RAV 4 hybrid after another and Honda HRV Hybrid across state lines, going on excursions of hours at a time only to turn up empty-handed and disappointed, with discounts elusive and the actual driving experience leaving something to be desired (i.e. RAV4- backache-inducing! Honda CRV-unwieldy, a true tank). Reading about December sales we held a family powwow when it came into our ken that Mazda hybrids had fallen into our price range. We could not face the circus at Cherry Hill again, so ventured to gentler North Bethesda in the outer reaches of an area we have long known for superior pizza and the ethnic grocers of Rockville Pike. On our first stepping into the dealership, we were greeted enthusiastically by Andre, who took us under wing to show us the best SUV hybrids he had on the lot, including the handsome higher trim levels. The test drives reminded us why we liked the Mazda SUV so much in the first place--it fit us like a glove. Andre picked up on the prospect of a match, and encouraged our return--and when those cars we had first checked out were already sold, he furnished another, and then another, narrowing down the color and finding models with the features most important to us. When landed on the fence at the start of the new year, leaning heavily towards Mazda but losing the end of year sale to yet another family emergency, Aaron worked on pricing of the new 2026s that had arrived on the lot until with manufacturer perks, we had a deal we could manage. The stroke of genius turned out to be a test drive with a CX50 hybrid in Ingot-blue, all the way home where we fit our collie in the cargo space and our mother in the middle row, and drove around the neighborhood. Aaron facilitated this experiment, and it made all the difference that he went the extra mile. When we returned breathlessly declaring a tight fit, Andre leveled with us--"How often will you need to fit every member of the family, including the dog, in the car over 365 days of the year? Maybe 5, 10 at most? If you have a car which works for you 360 days a year, and you are happy with it during that time, isn't that sufficient?" Artful persuasion. And (after a little more haggling), the car was SOLD! There has been no looking back since our purchase at the end of January. The starry night vehicle has served us through the roughest weather, and in the greatest rush, and has been steady and speedy, handling both local road and highway with finesse. As Andre affirmed, our lives have been made easier by a car that suits our requirements without needing constant servicing. The updates in line with the current year have ensured a better experience overall--less hassle, less headache, less worry, better navigation, greater safety. As promised. Thank you Andrew and Aaron for helping to match us to our car-- we are very appreciative of your efforts and patience, your customer service, your kindness, and your compassion places you and your dealership a cut above all the rest.

Save yourself the hassle - this place sucks. We first came here a year ago to shop for a new…read morevehicle, but they weren't open to negotiating. No biggie. We went to Passport Mazda in Camp Springs instead, and they were fantastic. But then I decided to try Ourisman service last week. I needed an oil change but also had just swiped my side mirror. Over my two hours there, I had to ask my service technician THREE TIMES to look at the mirror. Each time I asked, he wrote me off and said the mirror was fine after barely looking it. At one point, he even started walking away from me while I was explaining the issue. Totally rude and dismissive. Finally, as I was about to leave after the oil change, I showed him again how the mirror was loose. And he said "oh yeah!! You have to get this fixed." No #%^$? He hardly looked at it again but said I would need a whole new mirror and would email me a quote. And then never sent it. I called a few days later to follow up and his colleague was unhelpful. Said he would have the original technician call me back...but he still never did. I ended up going to Rosenthal in Gaithersburg, which was the right move. They were super helpful and diagnosed the issue right away (I actually didn't need a whole new mirror, just some new parts). Ouirsman? Not worth it. Highly recommend Passport or Rosenthal instead.