I brought my car in for an estimate from a minor fender bender and was shocked by how we were…read moretreated. The receptionist's behavior toward me and my family was blatantly unprofessional and came across as openly racist. From the moment we checked in, her tone was dismissive and condescending, and she made remarks that made us feel unwelcome and disrespected. On top of the disrespect the office was disgusting, smelly and very dusty. I will not be returning, and I strongly urge management to address this behavior immediately so no one else has to go through what we experienced.

It's hard to find honest hard working people that do what they say they are going to do, Wes and…read morehis crew are just that! They have taken care of my 2006 Silverado, 2014 Honda Accord , and 2018 Cadillac I trust them and you should too!

Oh my Tony's garage is awesome! When we first moved here I used Yelp to aide me in finding a place…read moreto take my 4Runner. I am so glad I came to this garage! If you ever need your vehicles oil changed, serviced, state inspection, rotation it doesn't matter! Please do yourself a favor and come here the prices are very fair and reasonable. As a female I know that sometimes we can get taken advantage of, but NOT here. Everyone is professional and helpful. Inside there is places to sit and during Covid19 everyone is wearing a mask and taking precautions per CDC.

Trustworthy, honest, great customer service. Recommended if you are looking for a mechanic…read morelong-term and live in the area.

I took my son's 2013 Honda Accord to Firestone/Tires Plus on Old Columbia Parkway in Burtonsville,…read moreMD, after it failed the Maryland emissions test. Mario, the Service Writer, was very helpful and upfront from the start. He reviewed the service codes, provided an estimate, and made it clear that additional work might be needed depending on the cause of the issue. I really appreciated Mario's honesty. He explained that if the repairs did not resolve the problem, especially if the Check Engine light stayed on, the catalytic converter might need to be replaced, which would be a very expensive repair. Before going down that route, he also pointed out that the vehicle had a hole in the exhaust and recommended getting that repaired first. We took the vehicle to a muffler repair shop today and had the muffler repaired. The noise from the exhaust stopped immediately. The technician reset the Check Engine light, and it went off and has not come back on. My son told me the car now runs almost like new. I want to take this opportunity to thank Mario and his team at the Burtonsville Firestone/Tires Plus car care service for their honesty, technical knowledge, and excellent customer service. They helped us avoid jumping straight to a costly repair and guided us in the right direction. Excellent customer experience (CX). Thanks, Mario! Six stars ******

Needed back lights, oil change and a front light fixed. They now offer brakes service which they…read moredidn't before which is nice now I don't have to go anywhere else because I always like their service! They are super fast, reasonable and nice people to work with. Definitely will be my go to shop for all car troubles.

My husband and I will be moving soon out of state. One of my few regrets about that move is that I…read morecan't take Burtonsville's Wilson Tire & Auto Service with me. I've been here seven years and during that time, the guys at Wilson's Goodyear have been kind, honest and reliable and they do great work. Communication is stellar--timely and clear. I've never felt that I was being pushed to do any service and I was always given options along with knowledge about what the consequences of each option could be. But no pressure. As a middle aged woman who is handing my car issues myself, I have been hoodwinked a couple of times by mechanics in other places. But I trust the guys at Wilson in Burtonsville completely. Thank you, gentlemen! I will miss you. Anyone want to move to Texas with us? :-)

These guys were super!! I can't say enough good things about the communication, the service, the…read moreprices and the turnaround time. Top notch A++ After waiting over a week, for my insurance company to JUST get me an estimate for my tire and rim replacements from their in-network service provider, Wilson got me quote (and it was less then the insurance companies source) within hours, I was back up and running in 2 days. Thanks a bunch guys, I hope I don't need to see you too often, but it's wonderful to know that great service is still out there when you do need it!!

After two other estimates, I found Eddie's to be the fairest price and the best value. He does…read moretruly excellent work & came in on budget and a day ahead of the estimate time. The quality of his work is excellent, the paint matched perfectly. He vacuumed the inside of the car and fixed some loose trim around a window that I was not even aware of. Mr. Eddie seems to love his work and it shows. He is very respectful of disabled people and women and will not take advantage of them at all, in-line so many others in the industry. I would highly recommend him to anyone.

Eddie is a highly responsive mechanic who operates with integrity. I took my car to him because I…read moresuspected it had suspension issues (the wheel would shake at high speeds, etc). The day I brought my car to him, it was raining so he suggested we not try top speeds in the rain and asked if I could leave the car with him. The next day he text me immediately to update me on the condition of the car and what needed to be done. One issue was the front tires needed replacing (they don't do tires) so he gave me recommendations on where to get cost effective replacements and advised me on other possible replacements. When I inquired around what could wait vs. immediate needs he was transparent and told me what was a now fix even if it didn't put money in his pocket (like the tires). I'd definitely trust him with any future work. He seems to care more about your safety than just making a buck. Never tried to upsell me on anything and explained each step. Transparent. Ethical. Fair pricing.

I highly recommend Genuine Auto Repair! Jorge was awesome to work with- very transparent, honest…read moreand detailed/thorough. (I asked a million questions... and he was so patient) He repaired my transmission, alternator and a few other things on my second vehicle which had been parked for a while. Thanks to Jorge, and Arturo my vehicle is up and running like brand new again! Definitely check them out for all service needs! I would give ten stars if I could!

In March 2025, my daughter purchased a used 2018 Audi Q5 from Karen Radley dealership in Virginia…read more Prior to purchasing, we inquired about any issues with the car, and we were told there were no issue by the dealer. On 8/18/25, my daughter took her 2018 Audi Q5 to an Audi dealership in Silver Spring, Maryland for its 100k tune-up. During that inspection, the Silver Spring dealer said she had a coolant leak and that it was going to cost $8k to repair it. We hadn't noticed any leaks and the indicator lights didn't alert her that there was a leak of any kind, so we decided to get a second opinion. On 8/20/25, my daughter and I took her Audi Q5 to Jorge at Genuine Auto Repair for a second opinion about the leak the dealer found. Jorge was my regular mechanic, and I trusted him. I called Jorge and asked if he would look at my daughter's car to ensure its safety and that there weren't any issues before we moved her out of state. I purposely didn't tell Jorge of the issue discovered by the dealer. I wanted to see if he would come to the same conclusion. If the leak had been corroborated, we had planned to get rid of the car. Jorge said to leave the car with him. We returned several hours later, and Jorge told us there were no issues. I asked him if he got under the engine cover to get a thorough look, at which time he began to get fidgety and nervous. I said, I am asking because the dealer said there was a coolant leak, and we are trying to get a second opinion, he began fidgeting again and "offered" to put the car on the lift. He put the car on the lift and said he didn't see any issues and that there weren't any leaks, so I paid him $95 for the inspection. In October, the coolant light started coming on, and my daughter has since found out that it will cost 8k to fix. It's unsafe to drive. Now we have to get rid of the car. She is now without a car. I called Jorge on 11/17/2025 to let him know and asked him to refund my $95 he refused and argued with me instead. To the owner's wife's unintelligent response, you don't do the work on these cars nor have you at anytime been involved in any conversation I have had with Jorge about any repair he's fixed for me! You don't know what I can afford! Anyone with half a brain would not pay 8k to fix a car! We went to Jorge to get a second opinion about an issue and HE DIDN'T THOROUGHLY CHECK THE CAR LIKE I PAID HIM TO DO. That is the issue here. NOT DOING WHAT HE WAS PAID TO DO. Had Jorge really checked the car on 8/20/2025, and seen the leak, we would have gotten rid of the car. Instead, because he gave us a false "all clear", we kept the car, and the issue grew unknowingly, and now the car is unsafe to drive as of 11/17/2025. There are some cars that Jorge isn't equipped to work on, and he needs to be honest with his customers if that is the case, and NOT TAKE THEIR MONEY, BUT INSTEAD REFER THEM TO SOMEONE ELSE. Now either Jorge or his illiterate wife have just texted me this:

I took my Jeep Compass in for service several weeks ago because my battery kept dying. The man who…read morejumped my car informed me that there was an issue with my auxiliary battery. When I mentioned this to the gentleman at the front desk he was very rude and dismissive of this and told me everything was fine with the car and that his diagnostics test found nothing. I asked him to double check it and he claimed they still found nothing wrong. He was incredibly dismissive of my concerns and I am now sitting in my garage with yet another dead battery and AAA on the way because they wouldn't look into replacing what I already knew was wrong. I'm very unhappy and I'm now losing money at my own business because I cannot make it to work on time to meet with clients. Very poor service. Even if it is another issue, I don't appreciate the attitude from this man.

I had to take my Jeep Compass in because there was an electrical issue with the second/auxiliary…read morebattery under the hood. The older gentleman at the front tells me "There's nothing wrong with your car. Our machine can't replicate anything. There's no second battery." I tell him "This jeep most definitely has a second battery. I personally jumped it yesterday. A quick Google search will show you where it is." He then goes into this statement about how his machine is only 1 year old and catches everything and then basically becomes dismissive of the issue. Here's just 1 of many articles discussing the dual battery system in jeeps. https://jeepcarinfo.com/does-jeep-compass-have-2-batteries/... Very disappointing experience.

I noticed that my 1st review was over 10 years ago. I am still coming here even though I live in…read morethe middle of Montgomery County. They are the ONLY people besides the dealer I take my cars to.

Honest, professional people running the place. THey only do what is needed for the car not extra…read more I have use them for my cars for about 30 years.

I have been using Hoffmaster's Auto Care for well over a decade to maintain our vehicles, and my…read moreexperience with this excellent firm has been entirely positive. The work is consistently done well and quickly, and at rates that I know are fair and modest. The staff are professional and easy to work with, and always courteous and cooperative. I really cannot say enough good about Hoffmaster's. They are a reliable, skillful, honest gem.

I am a senior who lives in Silver Spring and heard about how good Hoffmasters is. My problem was…read moremechanical (locked up E-Bike rack, corroded and inseparable from trailer hitch). First looked for machine shops, then dropped by for help inquiry without an appointment. Mike took me right away. Solved my problem. Fifteen minutes later we were done. My Subaru Outback is off-warranty, and I am definitely returning.

Found his service on yelp and based on feedbacks,I reached out to him to get brakes checked. The…read morecomments about him are on point. He is very helpful. Honest. Trustworthy. Great customer service. Fast and efficient.

Richard has always been my BMW mechanic right from day one. Overhauled my 2009 BMW 48i xdrive and…read moreand also works on my VW touareg as well. Very efficient, helpful and very caring. Very experienced in BMW and other European cars. I highly recommend him to anyone looking for a good and better service.